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Atkins Dellow LLP

4.9 | 891 Reviews 891 Reviews | Title Examination
1,578 Total Company Reviews info icon Title Examination | info icon 1,578 Total Company Reviews Title Examination | info icon 1,578 Total Company Reviews

Low Green, Nowton, Bury St Edmunds, Bury Saint Edmunds, Suffolk, IP29 5ND

Accepting new clients

Low Green, Nowton, Bury St Edmunds, Bury Saint Edmunds, Suffolk, IP29 5ND

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 667838

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Atkins Dellow LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Atkins Dellow LLP are accredited by

Wills and Inheritance Quality Scheme accreditation awarded to Atkins Dellow LLP
Family Law accreditation awarded to Atkins Dellow LLP
The Law Society accreditation awarded to Atkins Dellow LLP

Description

Atkins Dellow get that our clients want the best results with maximum efficiency and we don’t compromise on the efforts we make to this end. Our highly experienced and personable team consistently delivers excellent, practical, legal advice, looking only after your best interests. We speak in plain English and focus on what’s needed to achieve the best possible outcome for you, looking after your personal and business matters wherever you’re based across the country. Previously known as Atkins Thomson

Rankings by area of expertise

The rankings below show the areas of expertise that Atkins Dellow LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Atkins Dellow LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
17% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Atkins Dellow LLP are accredited by

Wills and Inheritance Quality Scheme accreditation awarded to Atkins Dellow LLP
Family Law accreditation awarded to Atkins Dellow LLP
The Law Society accreditation awarded to Atkins Dellow LLP

Description

Atkins Dellow get that our clients want the best results with maximum efficiency and we don’t compromise on the efforts we make to this end. Our highly experienced and personable team consistently delivers excellent, practical, legal advice, looking only after your best interests. We speak in plain English and focus on what’s needed to achieve the best possible outcome for you, looking after your personal and business matters wherever you’re based across the country. Previously known as Atkins Thomson

Rankings by area of expertise

The rankings below show the areas of expertise that Atkins Dellow LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Atkins Dellow LLP

Meet the team of Atkins Dellow LLP

Contact & Locations - Atkins Dellow LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Low Green, Nowton, Bury St Edmunds, Bury Saint Edmunds, Suffolk, IP29 5ND

Reviews

4.9 /5 891 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Atkins Dellow LLP

Clients consistently praise the firm’s expertise in conveyancing, wills, probate, powers of attorney, family law and employment advice, with many noting smooth completions, clear guidance and thorough handling of complex matters. Reviewers value the team’s professionalism, knowledge and efficiency, alongside prompt communication, practical advice and strong attention to detail. Soft skills frequently highlighted include friendliness, patience, approachability, empathy and a calm, supportive manner, which helps clients feel reassured and well looked after throughout often stressful legal processes.

Clear explanations
Prompt responses
Friendly staff
Professional service
Kept informed
Helpful guidance
Patient support
Efficient handling
Quick completion
Knowledgeable advice

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Housing & Property

House sale

I'm glad I chose these solicitors who I hadn't heard of previously & would recommend them to others. The whole procedure of selling my house was dealt with efficiently by a friendly team & I would use them again.

Solicitors tagged in
this review

A representative from Atkins Dellow LLP responded to this review

Thank you for your kind words and recommendation. We are thrilled that your house sale was dealt with efficiently by a friendly team. We hope to work with you again in the future.

0
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Amanda Jordan

Verified
Housing & Property

Conveyancing process

Very good all round experience. Prompt reply to my enquiries with great communication. I would definitely recommend.

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this review

A representative from Atkins Dellow LLP responded to this review

We are glad to hear you had a very good all round experience. Thank you for your kind words and recommendation. We hope to work with you in the future Amanda.

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Elizabeth Greenaway

Verified
Housing & Property

Thank you

Professional and reliable Responsive to phone calls Swift Katie was also very helpful and worked determinedly to ensure deadlines were met

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this review

A representative from Atkins Dellow LLP responded to this review

Thank you for your kind comments Elizabeth. We are thrilled to hear you found Katie very helpful and that she ensured the deadlines were met.

0
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Sharon

Verified
Housing & Property

House purchase conveyancing

Emily Isted and her team assisted us with our house purchase in Norfolk. She explained things very clearly and responded to our queries fully in writing. She provided a detailed record of responses and guided us through the purchase process in a timely manner. We would recommend Emily Isted.

Solicitors tagged in
this review

A representative from Atkins Dellow LLP responded to this review

We are pleased to hear Emily explained things very clearly and responded to your queries fully in writing. Thank you for sharing your kind words and recommendation.

0
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Profile image of Polly For David Griffiths

Polly For David Griffiths

Verified
Housing & Property

Conveyance

The team were friendly and pleasant to deal with, easy to reach by phone and willing to make time for me when I called. The sale and purchase were completed successfully. I was managing the conveyancing process on behalf of my father. Although a homeowner myself, I hadn’t previously sold a property, so would have appreciated clearer explanations of the process, proactive updates on progress and an indication of when I could expect things to happen. Responses to emails were often slow, and I didn’t always feel confident that outstanding matters were being actively followed up. As a result, I felt I had to do more chasing than should have been necessary.

Solicitors tagged in
this review

A representative from Atkins Dellow LLP responded to this review

Thank you for your review. We are delighted that we were able to successfully complete your father's sale and purchase and that you found our team friendly, approachable and available when you needed assistance. We appreciate your comments regarding communication and updates. Whilst property transactions can sometimes progress at a pace dictated by other parties involved in the chain, we recognise that regular updates and clear explanations are important, particularly where clients are unfamiliar with the conveyancing process. We're sorry that you felt you had to chase matters on occasion and will take your feedback on board. Thank you again for taking the time to share your feedback.

0
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Other Reviews

Profile image of Rob Hunt

Rob Hunt

Housing & Property

Rob

Jody & Ashleigh we're very efficient and helpful through the whole process of selling my house

A representative from Atkins Dellow LLP responded to this review

Thank you for your kind feedback Rob. We are pleased to hear that Jody and Ashleigh were very efficient.

0
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Emma Smith

Emma

I was expecting good things as I was recommended Atkins Dellow by someone who had been very pleased with Georgia's work for their house sale. Responded to questions and queries quickly. Everyone I spoke to was polite and professional. Some lack of attention to detail. Missing forms, incorrect names and addresses. I expected better attention to detail for legal documents and from previous experience. As long as you are willing to thoroughly scrutinise every document Atkins Dellow probably perform better than some other solicitors. They were willing to provide advice and answer queries and got the job done within a reasonable time frame.

We are pleased to hear your questions and queries were responded to quickly. We hope to work with you again in the future Emma.

0
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Profile image of Emma Smith

Emma Smith

Housing & Property

Emma

I was expecting good things as I was recommended Atkins Dellow by someone who had been very pleased with Georgia's work for their house sale. Responded to questions and queries quickly. Everyone I spoke to was polite and professional. Some lack of attention to detail. Missing forms, incorrect names and addresses. I expected better attention to detail for legal documents and from previous experience. As long as you are willing to thoroughly scrutinise every document Atkins Dellow probably perform better than some other solicitors. They were willing to provide advice and answer queries and got the job done within a reasonable time frame.

Solicitors tagged in
this review

A representative from Atkins Dellow LLP responded to this review

We are pleased to hear your questions and queries were responded to quickly. We hope to work with you again in the future Emma.

0
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Profile image of Vanessa Herrick

Vanessa Herrick

Vanessa

Georgina and her team worked tirelessly to enable the purchase of my property. I will always be grateful to them.

Thank you for your review Vanessa. We are pleased to hear about your positive experience with Georgina and her team.

0
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Profile image of Vanessa Herrick

Vanessa Herrick

Housing & Property

Vanessa

Georgina and her team worked tirelessly to enable the purchase of my property. I will always be grateful to them.

Solicitors tagged in
this review

A representative from Atkins Dellow LLP responded to this review

Thank you for your review Vanessa. We are pleased to hear about your positive experience with Georgina and her team.

0
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Reviews

4.9 /5 1578 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Atkins Dellow LLP

Clients consistently praise the firm’s expertise in conveyancing, wills, probate, powers of attorney, family law and employment advice, with many noting smooth completions, clear guidance and thorough handling of complex matters. Reviewers value the team’s professionalism, knowledge and efficiency, alongside prompt communication, practical advice and strong attention to detail. Soft skills frequently highlighted include friendliness, patience, approachability, empathy and a calm, supportive manner, which helps clients feel reassured and well looked after throughout often stressful legal processes.

Clear explanations
Prompt responses
Friendly staff
Professional service
Kept informed
Helpful guidance
Patient support
Efficient handling
Quick completion
Knowledgeable advice

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Employment

Clear concise advice

Thank you Adrian for your advice during a difficult time. I appreciated the clarity on our first call.

Solicitors tagged in
this review

A representative from Atkins Dellow LLP responded to this review

Thank you for your review. We wish you all the best for the future.

0
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Profile image of Anonymous

Anonymous

Verified
Housing & Property

House sale

I'm glad I chose these solicitors who I hadn't heard of previously & would recommend them to others. The whole procedure of selling my house was dealt with efficiently by a friendly team & I would use them again.

Solicitors tagged in
this review

A representative from Atkins Dellow LLP responded to this review

Thank you for your kind words and recommendation. We are thrilled that your house sale was dealt with efficiently by a friendly team. We hope to work with you again in the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

Our wills

Jurij proved to be very helpful and his experience clarified matters for us

Legal experts tagged in
this review

A representative from Atkins Dellow LLP responded to this review

Thank you for your kind review. We are pleased to hear you found Jurij very helpful. We hope to work with you again.

0
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Profile image of Jonathan Clarke

Jonathan Clarke

Verified
Employment

Grievances

Very prompt and helpful great clear guidance and open honest conversation.

Solicitors tagged in
this review

A representative from Atkins Dellow LLP responded to this review

We are thrilled to hear you found Adrian very prompt and helpful. We wish you all the best for the future Jonathan.

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Kirstie Gladwell

Verified
Family Law

Feedback

I attended an initial consultation seeking advice and support with a family law matter. Unfortunately, I left feeling disappointed with the experience. The solicitor spent most of the meeting writing down the information I provided, but offered very little advice, guidance or clarity on my situation or the options available to me. I appreciate that gathering background information is an important part of an initial consultation, but I had hoped to leave with a better understanding of my position and some practical next steps. Given the £90 fee, I expected more meaningful legal guidance and a clearer sense of how the solicitor could support me moving forward. Overall, I felt the meeting was more focused on recording my circumstances than providing the advice I had come for. I would have appreciated a more proactive and informative approach.

Solicitors tagged in
this review

A representative from Atkins Dellow LLP responded to this review

Thank you for taking the time to leave a review, your feedback is valuable to us. If you feel there were specific questions that were raised and unanswered in your consultation, please feel free to contact us. We want to ensure you have a clear understanding of how to move forward based on what was discussed.

0
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Other Reviews

Profile image of Rob Hunt

Rob Hunt

Housing & Property

Rob

Jody & Ashleigh we're very efficient and helpful through the whole process of selling my house

A representative from Atkins Dellow LLP responded to this review

Thank you for your kind feedback Rob. We are pleased to hear that Jody and Ashleigh were very efficient.

0
Collected on: Google collection source logo
Profile image of Carol o

Carol o

Carol

Met a very helpful lady who took time to fully explain what was, and what wasn't, possible. Most informative.

A representative from Atkins Dellow LLP responded to this review

We are delighted to hear you met a very helpful lady who you found most informative. Thank you for sharing your experience Carol.

0
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Profile image of Peter Mead

Peter Mead

Peter

We were very pleased with all the help we received from Courtney in sorting out both our wills. She gave us all the answers to our questions and also raised some points we had not thougyt about.

Thank you for your kind words Peter. We are thrilled to hear you were very pleased with all the help you received from Courtney.

0
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Profile image of Peter Mead

Peter Mead

Wills, Trusts & Probate

Peter

We were very pleased with all the help we received from Courtney in sorting out both our wills. She gave us all the answers to our questions and also raised some points we had not thougyt about.

Solicitors tagged in
this review

A representative from Atkins Dellow LLP responded to this review

Thank you for your kind words Peter. We are thrilled to hear you were very pleased with all the help you received from Courtney.

0
Collected on: Google collection source logo
Profile image of Emma Smith

Emma Smith

Emma

I was expecting good things as I was recommended Atkins Dellow by someone who had been very pleased with Georgia's work for their house sale. Responded to questions and queries quickly. Everyone I spoke to was polite and professional. Some lack of attention to detail. Missing forms, incorrect names and addresses. I expected better attention to detail for legal documents and from previous experience. As long as you are willing to thoroughly scrutinise every document Atkins Dellow probably perform better than some other solicitors. They were willing to provide advice and answer queries and got the job done within a reasonable time frame.

We are pleased to hear your questions and queries were responded to quickly. We hope to work with you again in the future Emma.

0
Collected on: Google collection source logo

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