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Willett & Co

18 Angel Hill, Bury St Edmunds, Bury Saint Edmunds, Suffolk, IP33 1XQ

Accepting new clients

18 Angel Hill, Bury St Edmunds, Bury Saint Edmunds, Suffolk, IP33 1XQ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 59588

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Willett & Co Review Scores & Client Satisfaction Overview

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Accreditations

Willett & Co are accredited by

The Law Society accreditation awarded to Willett & Co
Conveyancing Quality Scheme accreditation awarded to Willett & Co

Description

At Willett & Co Solicitors, we believe legal services should be personal, clear, and value-driven. As a dedicated and approachable firm, we offer tailored advice, not a one-size-fits-all solution. Whether you're buying or selling a property, planning your estate, navigating employment issues, or dealing with probate or powers of attorney, you’ll receive expert guidance with a human touch. We understand legal matters can be stressful, so we focus on clarity, compassion, and efficiency every step of the way. No conveyor belts, no case numbers, just trusted legal support from people who care. 📍 Free initial 30-minute consultation available - visit our website to find out more. 💬 Experience the difference a small, client-focused firm can make. We are proud to offer a free initial half hour consultation ** see our website for more information.

Rankings by area of expertise

The rankings below show the areas of expertise that Willett & Co offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

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Willett & Co Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Willett & Co are accredited by

The Law Society accreditation awarded to Willett & Co
Conveyancing Quality Scheme accreditation awarded to Willett & Co

Description

At Willett & Co Solicitors, we believe legal services should be personal, clear, and value-driven. As a dedicated and approachable firm, we offer tailored advice, not a one-size-fits-all solution. Whether you're buying or selling a property, planning your estate, navigating employment issues, or dealing with probate or powers of attorney, you’ll receive expert guidance with a human touch. We understand legal matters can be stressful, so we focus on clarity, compassion, and efficiency every step of the way. No conveyor belts, no case numbers, just trusted legal support from people who care. 📍 Free initial 30-minute consultation available - visit our website to find out more. 💬 Experience the difference a small, client-focused firm can make. We are proud to offer a free initial half hour consultation ** see our website for more information.

Rankings by area of expertise

The rankings below show the areas of expertise that Willett & Co offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Andrew

Andrew

Verified
Wills, Trusts & Probate

Excellent Service

"Elizabeth was both friendly and professional. The whole experience was made quite pleasant and everything was explained clearly. I would definitely recommend this firm of solicitors based on my experience and the very competitive costs. Thank you. "

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Karen Zapata

Verified
Housing & Property

House purchase

"Alison come very highly recommended by our estate agent and we cannot agree more. Friendly , professional and caring about her service to you. Felt like we was dealing with a friend. "

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Meet the team of Willett & Co

Contact & Locations - Willett & Co

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

18 Angel Hill, Bury St Edmunds, Bury Saint Edmunds, Suffolk, IP33 1XQ

Reviews

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What clients say about Willett & Co

The firm specialises in probate, conveyancing (residential and commercial), wills and powers of attorney, and related litigation, demonstrating strong technical expertise and efficient case management. Clients praise timely completions, value for money and thorough attention to detail. Valued soft skills include professionalism, clear communication, responsiveness, empathy and a personable, reassuring manner; staff are described as friendly, supportive and sensitive during stressful matters, keeping clients informed throughout.

professional
friendly
efficient
responsive
attention to detail
timely completion
clear communication
knowledgeable
personal touch
good value

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Reviews

4.9 /5 331 Reviews
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Clients say

What clients say about Willett & Co

The firm specialises in probate, conveyancing (residential and commercial), wills and powers of attorney, and related litigation, demonstrating strong technical expertise and efficient case management. Clients praise timely completions, value for money and thorough attention to detail. Valued soft skills include professionalism, clear communication, responsiveness, empathy and a personable, reassuring manner; staff are described as friendly, supportive and sensitive during stressful matters, keeping clients informed throughout.

professional
friendly
efficient
responsive
attention to detail
timely completion
clear communication
knowledgeable
personal touch
good value

ReviewSolicitors Review List

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Anonymous

Verified

Will revision

A helpful exercise in getting an old will up to date.. Elizabeth was constructive, thoughtful, professional but with just the right degree of firmness to make a dilatory client ‘pull his finger out’. I am pleased to recommend her.

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Helen

Verified

Approachable and Professional Service

This is the third time we have used Willetts, previously to make wills and to sell and buy a property. On this occasion my husband and myself had our wills updated and made lasting power of attorneys, everything was explained thoroughly. Elizabeth was very approachable and professional and it all went smoothly. We would use Willetts again in the future and highly recommend.

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Anonymous

Verified

We felt fully cared for

Elizabeth Holmes and all the team at Willett & Co were tremendous when dealing with my late mother's affairs. Professional at all times whilst being personable and friendly, I can assure anyone you will be in safe hands that are there to provide you with a first class service. We were happy to instruct them to deal with the house sale as well as probate and sorting out the final bill paying and this was all completed without fuss, in a timely manner and without costing the earth. They are simply worth every penny, and by instructing them we had no stress, and no worries. Any official looking paperwork was simply sent on to them and they dealt with it. Thank you!

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Bruce Torrance

Verified
Wills, Trusts & Probate

Fantastic service

Great service from Elizabeth and her team with various matters. Thanks for your amazing service and attention to detail.

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Jimmy torranceTorrance

Verified
Wills, Trusts & Probate

Awful Beyond words

Just shockingly bad I have no words and just did not listed or adhere to my late dads wishes and lied

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Other Reviews

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Millie Spearman

Wills, Trusts & Probate

Millie

Alison was great to me and Alan in all the transactions in the last three years, I can not recommend her high enough, all our transactions were smooth and no stone left unturned, your help and advice over the last few years has been valuable, thank you once again and I hope you get to enjoy your retirement many thanks Rod Spearman

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A representative from Willett & Co responded to this review

Thank you, Rod, for your kind words and continued trust in Alison over the past three years. We are delighted to hear that she was able to support you and Alan through your transactions and provide the advice and attention to detail that made the process run smoothly. We're also pleased to confirm that, while Alison is reducing her hours, she isn't retiring just yet and will continue to work part-time. We know many clients, like yourself, value her expertise and dedication, so we're delighted that she will still be helping clients for the foreseeable future. Thank you again for your lovely feedback and best wishes for the future.

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joe Cromley

Wills, Trusts & Probate

joe

My experience with Willett & Co has been first rate. Efficient, considerate and helpful in every way. I cannot recommend them too highly.

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A representative from Willett & Co responded to this review

Thank you very much for your kind words, Joe. We’re delighted to hear that your experience with Willett & Co has been first rate. Providing an efficient, considerate and helpful service is always our priority, so it’s wonderful to know this was reflected in your experience. Your recommendation is greatly appreciated by the whole team. If we can assist you again in the future, please don’t hesitate to get in touch.

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Ann Tamchen

Housing & Property

Ann

Have been asking for some help from the family solicitor for about 3 weeks. Always in court and I was supposed to see him tomorrow but the receptionist has just rung and said he has Covid and can’t see me tomorrow. Dreadful work ethic and won’t be using them again.

Solicitors tagged in
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Thank you for your feedback. We are sorry to hear that you feel disappointed with your experience. To clarify, we do not currently have a family solicitor at the firm, and your appointment was arranged with our litigation solicitor. Unfortunately, he has been attending court on a number of matters over recent weeks, and more recently has had to isolate due to testing positive for Covid. This was unforeseen and beyond our control. We fully appreciate that delays can be frustrating, particularly when you are seeking legal support, and we apologise for the inconvenience caused. If you would like to discuss alternative arrangements or explore how we may be able to assist you further, please contact our office directly and we will do our best to help.

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Vivien

Wills, Trusts & Probate

Vivien

Friendly and helpful

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A representative from Willett & Co responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Jonathan

Wills, Trusts & Probate

Jonathan

Elizabeth was uniformly excellent; prompt in responding to queries and fast and efficient in doing the work. She is as delightful to deal with as she is professional and I would recommend her without hesitation.

A representative from Willett & Co responded to this review

Thank you for the wonderful feedback! We're thrilled to hear Elizabeth provided such excellent service. Your recommendation means a lot to us!

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