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Eric Robinson Solicitors

5.0 | 89 Reviews 89 Reviews | Commercial Property
2,576 Total Company Reviews info icon Commercial Property | info icon 2,576 Total Company Reviews Commercial Property | info icon 2,576 Total Company Reviews

4 The Square, Richmond, Surrey, TW9 1DZ

Accepting new clients

4 The Square, Richmond, Surrey, TW9 1DZ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 641251

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Eric Robinson Solicitors |

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Eric Robinson Solicitors Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Eric Robinson Solicitors are accredited by

Children Law accreditation awarded to Eric Robinson Solicitors
Family Mediation accreditation awarded to Eric Robinson Solicitors
Criminal Litigation accreditation awarded to Eric Robinson Solicitors

Description

Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.

Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Eric Robinson Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Eric Robinson Solicitors are accredited by

Children Law accreditation awarded to Eric Robinson Solicitors
Family Mediation accreditation awarded to Eric Robinson Solicitors
Criminal Litigation accreditation awarded to Eric Robinson Solicitors

Description

Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.

Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Eric Robinson Solicitors

Contact & Locations - Eric Robinson Solicitors

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

4 The Square, Richmond, Surrey, TW9 1DZ

Reviews

5.0 /5 89 Reviews
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Clients say

What clients say about Eric Robinson Solicitors

The firm is praised for expertise in residential conveyancing, wills, probate, lasting powers of attorney, inheritance matters, employment advice and divorce/separation work. Clients value its clear legal guidance, attention to detail and ability to handle complex or time-sensitive cases smoothly. Soft skills repeatedly highlighted include professionalism, friendliness, patience, empathy, responsiveness and reassuring communication. The team is also commended for being approachable, efficient, proactive and easy to understand, helping clients feel fully informed and supported throughout.

Clear communication
Professional service
Efficient handling
Knowledgeable advice
Friendly approach
Prompt responses
Kept informed
Stress-free process
Patient support
Thorough attention

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Sale of two apartments

Chantelle acted in a very professional manner and was very proactive during the sale of two apartments for us. Always on the end of the phone if we had any concerns. We would be happy to recommend Chantelle and Eric Robinson

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave your review. We are pleased to hear that you were happy with the service you received and appreciate your kind feedback.

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Anonymous

Verified

Purchase of property

Very professional in every aspect of this purchase, always kept us informed and all enquiries felt with in a professional and fast manner. Can highly recommend the legal firm !

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave such a positive review. We are delighted to hear that Chantelle Bennett provided a professional and efficient service throughout your property purchase and kept you fully informed during the transaction. I will ensure that your kind comments are passed on to Chantelle and her colleagues. Thank you again for your recommendation and for choosing Eric Robinson Solicitors.

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George

Verified
Housing & Property

Property Sale

Michala was fantastic throughout my sale. She was friendly, professional, and kept me informed every step of the way. She made the whole process feel straightforward and stress-free. I wouldn’t hesitate to recommend her - thank you, Michala!

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for leaving such a positive review. We are pleased that you were satisfied with the service provided and value your feedback.

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Anonymous

Verified

Conveyancing

We engaged Eric Robinson to do the conveyancing on our late mother's house. Joanne and Nikki were professional throughout and kept us informed at every stage. They responded to emails on a timely basis and, when we had a short deadline for getting wet signatures on the contracts, sent over the contracts within 24 hours. All in all, a great job.

Solicitors tagged in
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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for leaving such a positive review. We are pleased that you were satisfied with the service provided and value your feedback.

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Anonymous

Verified

Prompt and effective service

In particular Charlie and Sarah in conveyancing were excellent, the process was seamless and pleasingly uncomplicated thanks to their high quality of service.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave your review. We are pleased to hear that you were happy with the service you received and appreciate your kind feedback.

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Other Reviews

Profile image of Euan Anderson

Euan Anderson

Euan

Although my house purchase ultimately fell through due to issues on the seller’s side, I was very happy with the service I received from Elisabeth Smith at Eric Robinson Solicitors. As a first-time buyer, I particularly valued Elisabeth’s responsiveness and the way she kept me fully informed throughout the process. She provided clear and professional guidance, was always thorough in addressing my concerns, and took the time to explain matters whenever I needed clarification. I always felt confident that Elisabeth was acting in my best interests. I was very impressed with Elisabeth’s work and would have no hesitation in recommending her to anyone looking for a solicitor to handle their property purchase.

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Profile image of Ken Brown

Ken Brown

Ken

Cathy and Samantha have been extremely helpful and Cathy has also been very supportive during a rather protacted sale, none of which was their fault, at a very difficult time for me. Everything has been concluded successfully and I am extremely grateful.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your 5-star review. Our team is committed to delivering an attentive service and achieving the best possible outcomes for our clients. Your feedback means a great deal to us.

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Stuart

Stuart

We used Chloe Winstanley for a commercial property purchase and found her extremely helpful and knowledgable. She was extremely efficient and I am glad that we decided to use their services as it wasn't as straightforward as I was hoping so we were glad for Chloe's expertise.

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Tanya Marshall

Tanya

I've worked with Kelly Carson on two separate occasions and have been consistently impressed with her service. Kelly is incredibly knowledgeable, efficient, and an excellent communicator. Her willingness to provide proactive, detailed updates by phone, a true rarity in our digital age, is particularly valuable. I wholeheartedly recommend Kelly, Daniel, and the entire team at Merriman Solicitors and will definitely use them again for my property business. Thank you!

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Michael

Housing & Property

Michael's experience...

Kept us up to date on the sale and always available at the end of a telephone when needed.

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Reviews

4.9 /5 2576 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Eric Robinson Solicitors

The firm is praised for expertise in residential conveyancing, wills, probate, lasting powers of attorney, inheritance matters, employment advice and divorce/separation work. Clients value its clear legal guidance, attention to detail and ability to handle complex or time-sensitive cases smoothly. Soft skills repeatedly highlighted include professionalism, friendliness, patience, empathy, responsiveness and reassuring communication. The team is also commended for being approachable, efficient, proactive and easy to understand, helping clients feel fully informed and supported throughout.

Clear communication
Professional service
Efficient handling
Knowledgeable advice
Friendly approach
Prompt responses
Kept informed
Stress-free process
Patient support
Thorough attention

ReviewSolicitors Review List

Profile image of Max Murray

Max Murray

Conveyencing

Prompt, professional, efficient service with clear, concise communication during house purchase process. 5 stars

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Robert Hanley

Verified

Excellent advice and Service

I recently sought advice from Matthew Porter about my Will . Having researched the subject myself it was good to get Matthew’s expert knowledge and help to prepare the WILL for me. He answered all my questions including some tips on what I can do to make the probate easier for my family upon my demise. This level of professional advice gives my great peace of mind . So thank you.

Solicitors tagged in
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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you, Robert, for your kind review. We are delighted to hear that Matthew Porter's advice and guidance gave you peace of mind when preparing your Will. It is particularly pleasing to know that you found the process informative and that the additional guidance regarding future probate matters was helpful. We very much appreciate your recommendation and thank you for taking the time to share your experience.

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anonymous

Trust Registration and Claiming

Knowledgeable. Helped us quickly and made it understandable.

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Roger James

Verified

Excellent Service and Value for Money

I was delighted with the service from Stephanie Ponton. She took the time to understand what was important, was very responsive, cared about achieving my objectives, explained everything clearly and was very knowledgeable and easy to deal with. I have no hesitation recommending her to others.

Solicitors tagged in
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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you, Roger for your kind feedback. We are delighted to hear that Stephanie Ponton provided a responsive, knowledgeable and supportive service, and that she took the time to understand what was important to you. We greatly appreciate your recommendation and are pleased that you felt the service represented good value for money

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Profile image of Sarah Haynes

Sarah Haynes

Verified

Great service!

Very thorough in dealing with a complicated house purchase. I was well informed throughout. Would use again.

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you, Sarah, for your kind review. We are delighted to hear that you felt well informed throughout your house purchase and that the service provided by Elisabeth Smith met your expectations. Your comments regarding communication, thoroughness and support during a complicated transaction are greatly appreciated. Thank you for taking the time to share your feedback, and we wish you all the best in your new home.

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Other Reviews

Profile image of Michael Bailey

Michael Bailey

Michael

Awful ! Unprofessional, slow to respond, not convinced they actually know what they’re doing, especially the useless trainee they have who has ruined everything. DO NOT USE !

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Phil Sheldrake

Phil

Ben at Eric Robinson Solicitors in Lymington recently carried out conveyancing services for my late parent's property. Ben was absolutely brilliant throughout the whole process, always ready to answer any questions and provide assurance when doubts crept in. I really wouldn't hesitate to recommend Ben to anyone looking for open and transparent conveyancing. Thank you Ben!

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave such a positive review. We are delighted to hear that you were pleased with the service provided by Ben and that he was able to support you through the conveyancing process with clear communication and reassurance throughout. Your recommendation is greatly appreciated.

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Profile image of Euan Anderson

Euan Anderson

Euan

Although my house purchase ultimately fell through due to issues on the seller’s side, I was very happy with the service I received from Elisabeth Smith at Eric Robinson Solicitors. As a first-time buyer, I particularly valued Elisabeth’s responsiveness and the way she kept me fully informed throughout the process. She provided clear and professional guidance, was always thorough in addressing my concerns, and took the time to explain matters whenever I needed clarification. I always felt confident that Elisabeth was acting in my best interests. I was very impressed with Elisabeth’s work and would have no hesitation in recommending her to anyone looking for a solicitor to handle their property purchase.

0
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Profile image of patricia rooney

patricia rooney

patricia

We can honestly say that Michelle Parker at Eric Robinsons, Bitterns, was the most efficient and helpful Conveyancing Solicitor we've ever dealt with. She always got back to us immediately, always helped where necessary, and we would most certainly recommend her to anyone. She was brilliant - thank you

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

We appreciate you taking the time to leave such a positive review. It is wonderful to hear that you were happy with your experience and the service you received.

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Profile image of Rebecca Liane Simmonds

Rebecca Liane Simmonds

Housing & Property

Rebecca Liane's experience...

Michelle was great (as always) which is why I’ve used her since 2018! Will definitely recommend to friends and family - thanks Michelle and Allison! All the best!

Legal experts tagged in
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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Many thanks for your review. We are pleased to learn that you had a positive experience and that our service met your expectations

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