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Eric Robinson Solicitors

4.8 | 179 Reviews 179 Reviews | Family Law
2,434 Total Company Reviews info icon Family Law | info icon 2,434 Total Company Reviews Family Law | info icon 2,434 Total Company Reviews

4 The Square, Richmond, Richmond, Surrey, TW9 1DZ

Accepting new clients

4 The Square, Richmond, Richmond, Surrey, TW9 1DZ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 641251

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Eric Robinson Solicitors Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Eric Robinson Solicitors are accredited by

Children Law accreditation awarded to Eric Robinson Solicitors
Family Mediation accreditation awarded to Eric Robinson Solicitors
Criminal Litigation accreditation awarded to Eric Robinson Solicitors

Description

Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.

Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Eric Robinson Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Eric Robinson Solicitors are accredited by

Children Law accreditation awarded to Eric Robinson Solicitors
Family Mediation accreditation awarded to Eric Robinson Solicitors
Criminal Litigation accreditation awarded to Eric Robinson Solicitors

Description

Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.

Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Eric Robinson Solicitors

Meet the team of Eric Robinson Solicitors

Contact & Locations - Eric Robinson Solicitors

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

4 The Square, Richmond, Richmond, Surrey, TW9 1DZ

Reviews

4.8 /5 179 Reviews
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Clients say

What clients say about Eric Robinson Solicitors

Clients praise the firm for strong specialisms in conveyancing, wills, probate, lasting powers of attorney, commercial and employment law. Reviews highlight technical expertise, attention to detail and efficient, timely handling of complex matters. Valued soft skills include clear communication, responsiveness, empathy, patience and professionalism; clients also note approachability, warmth, tenacity and a reassuring, supportive manner that reduces stress and delivers positive outcomes.

clear communication
professional service
friendly staff
efficient process
responsive team
empathetic support
attention to detail
timely updates
stress free
knowledgeable advice

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Verified
Wills, Trusts & Probate

Essential documentation, easily achieved

We recognised the importance of having Wills and Powers of Attorney in place so chose Eric Robinson, our local solicitors to assist us. From our first meeting with Kelly Smith we knew we had chosen well. Kelly passed over information in a simple, professional manner, allowing us to quickly understand what we needed to convey to her. The draft documents were prepared and issued to us in a timely manner so that finalisation was simple. Our thanks to Kelly.

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and which we have passed onto Kelly. We look forward to working with you again in the future.

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Mario

Verified

Trustworthy solicitor

I reached Sam to provide me legal support during a complicated personal matter. I am extremely satisfied with her professional and transparent guidance, even in the tougher moments, she always guided me in my best interests within realistic expectations. Even during tough negotiations, she helped me understand my options and keep firm boundaries in place in a professional way. During all the process, I trusted Sam 100%, for which I feel grateful as it took away half of the burden of a legal process. I totally recommend her.

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your 5-star review. Our team is committed to delivering an attentive service and achieving the best possible outcomes for our clients. Your feedback means a great deal to us.

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anonymous

Verified
Wills, Trusts & Probate

Renewing my Will

I am absolutely delighted with the way in which Victoria helped me with the renewal of my Will. She was friendly and professional and immediately put me at my ease. Her knowledge and advice were excellent. This made the whole experience so much easier for me and my family. I really appreciated all that Victoria did and for checking the the Power of Attorney was correct. Many Thanks

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and which we have passed onto Victoria. We look forward to working with you again in the future.

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anonymous

Verified
Wills, Trusts & Probate

Friendly and approachable

Flavia led us through the process very ably and would always take time to ensure we understood.

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and which we have passed onto Flavia. We look forward to working with you again in the future.

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anonymous

Verified
Wills, Trusts & Probate

Friendly and approachable

Flavia led us through the process very ably and would always take time to ensure we understood.

Solicitors tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and which we have passed onto Flavia. We look forward to working with you again in the future.

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Other Reviews

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Lauren

Employment

Lauren

I recently worked with Chelsea Marsh, and I cannot recommend her highly enough. From start to finish, Chelsea provided outstanding support, clear guidance, and consistently prompt communication. She handled my settlement agreement under a very short deadline and still delivered an incredibly thorough and professional service. Chelsea made the entire process far less stressful and ensured I understood every step along the way. Her expertise, patience, and straightforward communication were invaluable, and I am genuinely grateful for everything she did on my behalf. I would confidently recommend Chelsea to anyone seeking a solicitor who is both highly skilled and supportive.

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Geoff

Geoff

Eric Robinson have always been my parents solicitors so it made sense to use them for the sale of their property. Despite not being a straight forward transaction Cathy & Samantha were always professional and keeping me informed of progress etc. Excellent service.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Christine

Housing & Property

Christine

Thank you all for your help in the selling of our property. Nothing was to much trouble, you were always available when we needed to talk.highly recommend, dave & chris neil

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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John

John

I have no hesitation in recommending the Merriman solicitors in Marlborough. I have used their services on several occasions for house purchases and similar matters. In particular Kelly Carson and Daniel Slade have given me a calm, professional and efficient service and always provided updated information. The conveyances have always gone through without a hitch and I would be very pleased to use Merrimans for any future transactions.

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Mark

Mark

A great experience throughout the whole of our house selling process. Our point of contact was Cathy Bailey who was an absolute pleasure to work with, always cheerful and helpful, and kept us fully informed. I would definitely recommend Eric Robinson.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Reviews

4.9 /5 2434 Reviews
Filter your results
Star rating
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Rating

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Clients say

What clients say about Eric Robinson Solicitors

Clients praise the firm for strong specialisms in conveyancing, wills, probate, lasting powers of attorney, commercial and employment law. Reviews highlight technical expertise, attention to detail and efficient, timely handling of complex matters. Valued soft skills include clear communication, responsiveness, empathy, patience and professionalism; clients also note approachability, warmth, tenacity and a reassuring, supportive manner that reduces stress and delivers positive outcomes.

clear communication
professional service
friendly staff
efficient process
responsive team
empathetic support
attention to detail
timely updates
stress free
knowledgeable advice

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Housing & Property

Amazing service

Kelly was amazing from start to finish, she kept us updated all the time and was extremely thorough.

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Tim

Verified
Housing & Property

Amazing Service

Chantelle Bennett at Eric Robinson Solicitors made the whole sale process fornus extreme smooth. Her professionalism and understanding made contacting her very easy. If you are looking for a solicitor - we would highly recommend her and Eric Robinson Solicitors

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Richard Bainbridge

Verified

My journey in obtaining Probate

Flavia was organised, professional, clear and sympathetic in everything she did.

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Anonymous

Verified

New Wills

We received an efficient and effective service in drafting new Wills. Clear explanations of current laws and legislation was provided, draft Wills were produced promptly with detailed explanations of the legal definitions.

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Charlotte Moore

Verified
Commercial Property

Chantelle Bennet

Chantelle has been an amazing solicitor helping us with our house buying process. She was great with communication and answered all our questions promptly. Chantelle made our house buying process smooth and stress free. We would 100% recommend using these solicitors!

Solicitors tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your 5-star review. Our team is committed to delivering an attentive service and achieving the best possible outcomes for our clients. Your feedback means a great deal to us.

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Other Reviews

Profile image of Alysha T

Alysha T

Alysha

We couldn't be happier with the service we received from Eric Robinson Solicitors. Hazzra Huxford and Sylvia Garcia were both fantastic working on the sale of our property and onward purchase. We exchanged contracts just 6.5 weeks after offers were accepted! The whole experience was smooth and stress free, with the best communication and continuous regular updates we've experienced working with a conveyancing solicitor. We would highly recommend Eric Robinson Solicitors.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to share your experience. We’re pleased that you received an excellent service and we thank you for instructing our firm.

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Ken Brown

Ken

Cathy and Samantha have been extremely helpful and Cathy has also been very supportive during a rather protacted sale, none of which was their fault, at a very difficult time for me. Everything has been concluded successfully and I am extremely grateful.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your 5-star review. Our team is committed to delivering an attentive service and achieving the best possible outcomes for our clients. Your feedback means a great deal to us.

0
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Deponkor paul

Deponkor

We are so happy to finally move into our new home, and it would not have been possible without Michelle Parker’s hard work and support throughout the entire process. Michelle was absolutely amazing, and we are truly grateful that she handled our case. The transaction was very dramatic and frustrating at times, but Michelle’s professionalism, patience, effective communication, and continuous efforts helped us get through everything successfully. She was always supportive, responsive, and reassuring during a stressful time. I honestly don’t have enough words to thank Michelle Parker for everything she did for us. I would highly recommend her to anyone looking for a reliable and dedicated solicitor.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your 5-star review. Our team is committed to delivering an attentive service and achieving the best possible outcomes for our clients. Your feedback means a great deal to us.

0
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Han S

Han

We recently bought our first home and were recommended Eric Robinson by a friend - our solicitor Michelle was absolutely wonderful. Extremely responsive and helpful and warm and just made the whole process feel easy. She was also very patient with my constant barrage of questions! We bought our house in south east London so even if you’re not based in Southampton I strongly recommend this office. Shout out to Afshana and Allison too who covered for Michelle when she was off who were also excellent - really impressed at how they ALWAYS had cover lined up to keep things moving along and someone would ALWAYS reply to you and never leave you hanging. Anyway - would rate them 10/10 and new home is great and it was relatively painless experience! Thank you lovely Bitterne team.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your 5-star review. Our team is committed to delivering an attentive service and achieving the best possible outcomes for our clients. Your feedback means a great deal to us.

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Geoffrey

Geoffrey

Excellent service. I was kept advised of progress throughout and any query I had was dealt with in a speedy and professional manner.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to share your experience. We’re pleased that you received an excellent service and we thank you for instructing our firm.

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