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Eric Robinson Solicitors

4.7 | 63 Reviews 63 Reviews | Family Law
2,654 Total Company Reviews info icon Family Law | info icon 2,654 Total Company Reviews Family Law | info icon 2,654 Total Company Reviews

4 The Square, Richmond, Surrey, TW9 1DZ

Accepting new clients

4 The Square, Richmond, Surrey, TW9 1DZ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 641251

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Eric Robinson Solicitors |

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Eric Robinson Solicitors Review Scores & Client Satisfaction Overview

4.7
Excellent
88%
Value for
Money
Value for money: 88%
90%
Success
Rate
Satisfied with outcome: 90%
92%
Would
Recommend
Would recommend to friends and family: 92%
Communication 4.7/5
Initial Impressions 4.8/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.4/5

Accreditations

Eric Robinson Solicitors are accredited by

Children Law accreditation awarded to Eric Robinson Solicitors
Family Mediation accreditation awarded to Eric Robinson Solicitors
Criminal Litigation accreditation awarded to Eric Robinson Solicitors

Description

Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.

Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Eric Robinson Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
15% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
16% above
national average
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Eric Robinson Solicitors are accredited by

Children Law accreditation awarded to Eric Robinson Solicitors
Family Mediation accreditation awarded to Eric Robinson Solicitors
Criminal Litigation accreditation awarded to Eric Robinson Solicitors

Description

Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.

Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Eric Robinson Solicitors

Meet the team of Eric Robinson Solicitors

Contact & Locations - Eric Robinson Solicitors

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

4 The Square, Richmond, Surrey, TW9 1DZ

Reviews

4.7 /5 63 Reviews
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Star rating
Review Source

Rating

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Clients say

What clients say about Eric Robinson Solicitors

The firm is highly regarded for conveyancing, house sales and purchases, remortgages, wills, probate, lasting powers of attorney, family matters, employment advice and commercial property work. Clients consistently praise its clear guidance, legal knowledge, efficiency and attention to detail. Soft skills frequently valued include friendliness, approachability, patience, empathy and reassurance, alongside prompt communication, responsiveness and professionalism. Reviews also highlight the team’s ability to explain complex legal matters in plain English, keep clients fully informed, and make stressful or unfamiliar processes feel smooth, straightforward and well managed.

Excellent communication
Clear guidance
Professional service
Friendly approach
Highly efficient
Very helpful
Kept informed
Easy to understand
Stress free
Knowledgeable staff

ReviewSolicitors Review List

Profile image of Sharon Jones

Sharon Jones

Verified
Family Law

Power of Attorney for Health & Welfare

Friendly & Satisfactory for explaining Paperwork.

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave your review. We are pleased to read that you found Allison Tompkins friendly and approachable and that the process and paperwork were explained clearly. Thank you for choosing Eric Robinson Solicitors.

0
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Andrew Giles

Verified

(GIL731/3)

Eric Robinson and in particular, Dana Hughes helped me with a separation and dealing with a buy out of the property

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your kind review. We are delighted to hear that you were pleased with the service you received and greatly appreciate you taking the time to share your feedback.

0
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Profile image of A. Smith

A. Smith

Verified
Family Law

If Carlsberg made Solicitors...

We all go into a marriage with the very best of intentions and never expect its end will involve a solicitor, but I am glad I had Sona Starkova on my side to guide me through it to an amicable outcome. Thank you, Sona

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave your review. We are pleased to hear that you were happy with the service you received and appreciate your kind feedback.

0
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Anonymous

Verified

Divorce

Sam was great during the divorce process.

Solicitors tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave your review. We are pleased to hear that you were happy with the service you received and appreciate your kind feedback.

0
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Mario

Verified

Trustworthy solicitor

I reached Sam to provide me legal support during a complicated personal matter. I am extremely satisfied with her professional and transparent guidance, even in the tougher moments, she always guided me in my best interests within realistic expectations. Even during tough negotiations, she helped me understand my options and keep firm boundaries in place in a professional way. During all the process, I trusted Sam 100%, for which I feel grateful as it took away half of the burden of a legal process. I totally recommend her.

Solicitors tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your 5-star review. Our team is committed to delivering an attentive service and achieving the best possible outcomes for our clients. Your feedback means a great deal to us.

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Other Reviews

Profile image of Peter

Peter

Family Law

Peter

Professional and helpful team.

Legal experts tagged in
this review

A representative from Eric Robinson Solicitors responded to this review

Thank you for your review of our services, and we are pleased that you found us so professional and helpful. We look forward to working with you again at some point.

0
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Profile image of Christopher

Christopher

Family Law

Christopher

They have helped me with PLO and now with an ICO. Thoroughly professional throughout and it has been really refreshing to have somebody I truly felt was on my side. This has been and continues to be such a stressful and distressing time but it's been made easier by the way I've been helped. Many thanks

Legal experts tagged in
this review

Reply by profile image of David Lawrence

David Lawrence

Thank you for your review and comments, which are appreciated, and have been passed on.

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Profile image of James Brown

James Brown

James

Incompetent con artists when it comes to family law. Absolutely appalling communication between Eric Robinson and Counsel and they act in their interests and not that of other human beings. My solicitor was more of a court jester than a professional. They also tried to invoice me for work that I never authorised and certainly did not agree to be completed. Be warned.

0
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Andrew Tuddenham

Andrew

With an incident that occured with myself. I was very anxious and wasn't in a good place with the whole situation. To an unfortunate incident that involved me and my former partner, it became a toxic relationship and got out of hand and went too far. I will admit i made some wrongs in the relationship but I had great support and guidance through the whole process by David Storry. He was there with great confidence, experience and made me sure that the relationship wasn't one-sided he made me calm through the whole process as I have never been involed with the law before. Would highly recommend.

Thank you for this feedback, and we are pleased that you found our service so supporting and beneficial.

0
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Reviews

4.9 /5 2654 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Eric Robinson Solicitors

The firm is highly regarded for conveyancing, house sales and purchases, remortgages, wills, probate, lasting powers of attorney, family matters, employment advice and commercial property work. Clients consistently praise its clear guidance, legal knowledge, efficiency and attention to detail. Soft skills frequently valued include friendliness, approachability, patience, empathy and reassurance, alongside prompt communication, responsiveness and professionalism. Reviews also highlight the team’s ability to explain complex legal matters in plain English, keep clients fully informed, and make stressful or unfamiliar processes feel smooth, straightforward and well managed.

Excellent communication
Clear guidance
Professional service
Friendly approach
Highly efficient
Very helpful
Kept informed
Easy to understand
Stress free
Knowledgeable staff

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Excellent

Would well recommend this company of Eric Robinson my experience of there services has been nothing more than terrific The reception staff are really nice Mathew acting as my solicitor wow really good explaining everything Thank you

Solicitors tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave such a positive review. We are delighted to hear that you were pleased with the service you received from Matthew and our reception team, and that everything was explained clearly. We really appreciate your recommendation and kind feedback.

0
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Anonymous

Verified
Land Law

Mortgage / Deeds

All round a good experience, clear communication each step of the way

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave us a review. We are pleased to hear that you had a good experience and particularly appreciated the clear communication throughout. Your feedback is very much appreciated.

0
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Profile image of Jill Beck

Jill Beck

Housing & Property

House Sale Review

Miya was great. The customer service was excellent. Miya kept me informed at each stage from the outset. Communication was easy and I would highly recommend Eric Robinson and use them again myself.

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you, Jill, for taking the time to leave such a positive review. We are pleased to hear that Miya kept you informed throughout your house sale and that you found the communication easy and the customer service excellent. Thank you also for your recommendation and kind words about Eric Robinson Solicitors.

0
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Profile image of Neil Willis

Neil Willis

Verified
Housing & Property

Conveyance

Chantelle dealt with my late Mothers property sale. She was absolutely brilliant, I cannot thank her enough, Chantelle is very professional and is excellent at her job.

Solicitors tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave such a lovely review. We are delighted to hear how pleased you were with the service Chantelle provided during the sale of your late mother’s property. Your kind comments are very much appreciated.

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Profile image of Anonymous

Anonymous

Verified
Employment

First rate employment law advice

Nayo Kirkpatrick provided excellent support and clear guidance throughout the process, and helped me navigate an unfamiliar situation with speed and professionalism. Highly recommend his services to anyone in need of a top quality employment lawyer.

Solicitors tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave such a positive review. We are delighted to hear that Nayo provided clear guidance and professional support throughout your matter. Your kind feedback is very much appreciated.

0
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Other Reviews

Profile image of Lisa Trundle

Lisa Trundle

Lisa

They were recommended by our estate agent and did not disappoint. Michelle was absolutely excellent, she went above and beyond in her role when there were some delays with our move, constantly chasing other solicitors and always giving updates. Communication was always excellent, she replies to emails and messages so quickly. It honestly would've been a lot more stressful without her.

0
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Profile image of LAURA PRATLEY

LAURA PRATLEY

LAURA

Kelly is professional and kind. She took the best action to help her client when required to ease a difficult situation. I would highly recommend this company as they have your best interests in mind - emotionally, situationally and legally.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you, Laura, for your kind review. We are delighted to hear that you found our service professional, supportive and focused on achieving the best outcome for you during what was clearly a difficult situation. It is particularly pleasing to know that you felt your interests were looked after from both a personal and legal perspective. We greatly appreciate your recommendation and your positive feedback.

0
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Profile image of kieron green

kieron green

Housing & Property

kieron

We have just completed on our sale and further purchase, we had Elisabeth Smith who did a fantastic job considering the difficulties we had with other solicitors and legal teams in the chain. I would highly recommend her services and would most certainly use her again.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your kind review. We are delighted to hear that Elisabeth Smith provided such excellent service and helped you successfully complete both your sale and purchase, particularly in the face of difficulties elsewhere in the chain. Your recommendation is greatly appreciated and thank you for choosing Eric Robinson Solicitors.

0
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Profile image of Julie Holloway

Julie Holloway

Housing & Property

Julie's experience...

Approachable, reassurance and clearly competent in the area of conveyancing. Particularly recognised that not all clients have lap tops or other tablets which I must get) You very kindly provide noted of important documents which I collected from your office. Thank you

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you, Julie, for your kind review. We are delighted to hear that you found the service approachable, reassuring and professional, and that the team was able to accommodate your individual needs by providing paper copies of important documents for collection from the office.

0
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Profile image of Alex Ellison

Alex Ellison

Housing & Property

Alex's experience...

Michala was excellent, I am completely satisfied with the service I received. I highly recommend her. She had to deal with the buyers Solicitors who were a nightmare, and yet she managed to get the exchange done.

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you, Alex, for your kind review. We are delighted to hear that you were pleased with the service provided . Thank you for your recommendation and for choosing Eric Robinson Solicitors.

0
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