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Eric Robinson Solicitors

5.0 | 512 Reviews 512 Reviews | Wills, Trusts & Probate
2,579 Total Company Reviews info icon Wills, Trusts & Probate | info icon 2,579 Total Company Reviews Wills, Trusts & Probate | info icon 2,579 Total Company Reviews

4 The Square, Richmond, Surrey, TW9 1DZ

Accepting new clients

4 The Square, Richmond, Surrey, TW9 1DZ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 641251

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Eric Robinson Solicitors Review Scores & Client Satisfaction Overview

5.0
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.7/5

Accreditations

Eric Robinson Solicitors are accredited by

Children Law accreditation awarded to Eric Robinson Solicitors
Family Mediation accreditation awarded to Eric Robinson Solicitors
Criminal Litigation accreditation awarded to Eric Robinson Solicitors

Description

Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.

Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Eric Robinson Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Eric Robinson Solicitors are accredited by

Children Law accreditation awarded to Eric Robinson Solicitors
Family Mediation accreditation awarded to Eric Robinson Solicitors
Criminal Litigation accreditation awarded to Eric Robinson Solicitors

Description

Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.

Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Eric Robinson Solicitors

Meet the team of Eric Robinson Solicitors

Contact & Locations - Eric Robinson Solicitors

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

4 The Square, Richmond, Surrey, TW9 1DZ

Reviews

5.0 /5 512 Reviews
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Clients say

What clients say about Eric Robinson Solicitors

The firm is praised for expertise in residential conveyancing, wills, probate, lasting powers of attorney, inheritance matters, employment advice and divorce/separation work. Clients value its clear legal guidance, attention to detail and ability to handle complex or time-sensitive cases smoothly. Soft skills repeatedly highlighted include professionalism, friendliness, patience, empathy, responsiveness and reassuring communication. The team is also commended for being approachable, efficient, proactive and easy to understand, helping clients feel fully informed and supported throughout.

Clear communication
Professional service
Efficient handling
Knowledgeable advice
Friendly approach
Prompt responses
Kept informed
Stress-free process
Patient support
Thorough attention

ReviewSolicitors Review List

Profile image of Robert Hanley

Robert Hanley

Verified

Excellent advice and Service

I recently sought advice from Matthew Porter about my Will . Having researched the subject myself it was good to get Matthew’s expert knowledge and help to prepare the WILL for me. He answered all my questions including some tips on what I can do to make the probate easier for my family upon my demise. This level of professional advice gives my great peace of mind . So thank you.

Solicitors tagged in
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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you, Robert, for your kind review. We are delighted to hear that Matthew Porter's advice and guidance gave you peace of mind when preparing your Will. It is particularly pleasing to know that you found the process informative and that the additional guidance regarding future probate matters was helpful. We very much appreciate your recommendation and thank you for taking the time to share your experience.

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anonymous

Trust Registration and Claiming

Knowledgeable. Helped us quickly and made it understandable.

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Jo Pearson

Verified

Superb service and Advice

Ben was very informative about the process of seeking probate, setting out the steps I needed to take, the timescale I had to work to and ensuring I kept clear records, enabling when he applied for probate on my behalf the outcome was successful. I don’t think I could have done any of it without his legal expertise and clear advice throughout.

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave such a positive review. We are delighted to hear that Ben Phillips was able to guide you through the probate process with clear advice and support, helping you understand the steps involved and giving you confidence throughout. We greatly appreciate your kind comments and recommendation.

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Anonymous

Verified

Wills, Peace of mind.

Flavia, made the documenting of our wills extremely easy. We had put this off for a number of years, but she explained the benefits of having a will and the pitfalls of not having a will, for us both 3 weeks later, we are very satisfied with the final results that reflect our wishes.

Solicitors tagged in
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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave such a kind review. We are delighted to hear that Flavia Mongiello made the process of putting your wills in place straightforward and easy to understand, and that you were pleased with the outcome. We greatly appreciate your recommendation

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A Marler

Verified

Renewing Wills

Very professional, good advice given regarding inheritance, and quick.

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave such positive feedback. We are delighted to hear that you found the advice provided by Allison Tompkins professional, clear and helpful, and that the process of renewing your wills was handled efficiently. Your recommendation is greatly appreciated.

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Other Reviews

Profile image of Hayley

Hayley

Hayley

Mark Elloway, was so professional and so kind and empathetic to what was a seriously sad and heartbreaking passing of a friend. He helped throughout the process and I genuinely don’t know what I would have done without his help and support, at that time. Thanks you were amazing.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Profile image of Alan

Alan

Wills, Trusts & Probate

Alan

competent legal services. Very professional and a fast will service.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Jacqueline

Wills, Trusts & Probate

Jacqueline

Excellent friendly service. Would recommend.

Solicitors tagged in
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Reply by profile image of David Lawrence

David Lawrence

Thank you for your review and we are pleased that you enjoyed such great service from the firm. We look forward to working with you further in future.

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Neil

Wills, Trusts & Probate

Neil

Great service. Friendly yet professional. Attention to detail and advice given is top notch. Thank you for your assistance.

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Reply by profile image of David Lawrence

David Lawrence

Thank you for your review and we are pleased that you enjoyed such a positive experience. We look forward to working with you again.

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Sabu Padmadas

Sabu

Our sincere thanks and appreciation to Victoria Green for her exceptional professionalism, courtesy and promptness. The most amazing experience interacting with Victoria was her patience, due diligence and the clarity of communication in explaining complex legal clauses in simple terms. Thank you Victoria for your stellar efforts in processing our will. An outstanding solicitor and a great asset to Eric Robinson Solicitors. 10/10 highly recommended.

Thank you for your review which is most pleasing to note. Your comments have been passed on to Victoria, and we look forward to working with you again at some point.

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Reviews

4.9 /5 2579 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Eric Robinson Solicitors

The firm is praised for expertise in residential conveyancing, wills, probate, lasting powers of attorney, inheritance matters, employment advice and divorce/separation work. Clients value its clear legal guidance, attention to detail and ability to handle complex or time-sensitive cases smoothly. Soft skills repeatedly highlighted include professionalism, friendliness, patience, empathy, responsiveness and reassuring communication. The team is also commended for being approachable, efficient, proactive and easy to understand, helping clients feel fully informed and supported throughout.

Clear communication
Professional service
Efficient handling
Knowledgeable advice
Friendly approach
Prompt responses
Kept informed
Stress-free process
Patient support
Thorough attention

ReviewSolicitors Review List

Profile image of A.J.Welch

A.J.Welch

Verified

Preparation of Wills

Process was dealt with in a professional manner and all aspects taken care of and advice given to any problems that may arise in the future. I would recommend Eric Robinson for this sort of business.

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your kind review. We are delighted to hear that you found the preparation of your Wills to be professional and that the advice provided helped address potential issues that may arise in the future. Providing clear, practical advice is very important to us, so it is particularly pleasing to know that you felt well supported throughout the process. Thank you for your recommendation and for taking the time to share your feedback.

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Profile image of David S

David S

Verified

Will/Life Interest Trust

Professional and Informative advice. Delivered in a friendly easy to understand manner. Resulting in an outcome of solution which exactly fulfilled our requirements.

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your kind review. We are delighted to hear that you found the advice provided to be professional, informative and easy to understand. It is particularly pleasing to know that the arrangements put in place met your requirements and gave you the outcome you were looking for. Thank you for taking the time to share your feedback and for choosing Eric Robinson Solicitors.

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Ayesha

Verified

Professional and Knowledgeable

The Law Firm is reputable with fair prices for work conducted. The solicitors are good and transparent. I found the staff friendly and very efficient. I would recommend them for will writing and conveyancing work (which is why I used this firm).

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your kind review. We are delighted to hear that you found our team to be professional, knowledgeable and transparent, and that you received friendly and efficient service throughout. It is particularly pleasing to know that you felt our fees represented fair value and that you would recommend us for both will writing and conveyancing matters. Thank you for taking the time to share your feedback and for your recommendation.

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Diane T

Verified

For Lasting Powers of Attorney

We found this process extremely easy using Eric Robinson Solicitors.

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your kind review. We are delighted to hear that you found the process of putting your Lasting Powers of Attorney in place straightforward and easy. Making what can often seem a complex process as simple and stress-free as possible is very important to us, so it is good to know that this was your experience. Thank you for taking the time to share your feedback and for choosing Eric Robinson Solicitors.

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Max Murray

Conveyencing

Prompt, professional, efficient service with clear, concise communication during house purchase process. 5 stars

Solicitors tagged in
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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your kind review. We are delighted to hear that Afshana Ullah and Chelsea Marsh provided a prompt, professional and efficient service, and that their clear communication helped make your house purchase process as straightforward as possible. We will be sure to pass on your comments. Thank you for taking the time to share your experience.

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Other Reviews

Profile image of Phil Sheldrake

Phil Sheldrake

Phil

Ben at Eric Robinson Solicitors in Lymington recently carried out conveyancing services for my late parent's property. Ben was absolutely brilliant throughout the whole process, always ready to answer any questions and provide assurance when doubts crept in. I really wouldn't hesitate to recommend Ben to anyone looking for open and transparent conveyancing. Thank you Ben!

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave such a positive review. We are delighted to hear that you were pleased with the service provided by Ben and that he was able to support you through the conveyancing process with clear communication and reassurance throughout. Your recommendation is greatly appreciated.

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Profile image of Euan Anderson

Euan Anderson

Euan

Although my house purchase ultimately fell through due to issues on the seller’s side, I was very happy with the service I received from Elisabeth Smith at Eric Robinson Solicitors. As a first-time buyer, I particularly valued Elisabeth’s responsiveness and the way she kept me fully informed throughout the process. She provided clear and professional guidance, was always thorough in addressing my concerns, and took the time to explain matters whenever I needed clarification. I always felt confident that Elisabeth was acting in my best interests. I was very impressed with Elisabeth’s work and would have no hesitation in recommending her to anyone looking for a solicitor to handle their property purchase.

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patricia rooney

patricia

We can honestly say that Michelle Parker at Eric Robinsons, Bitterns, was the most efficient and helpful Conveyancing Solicitor we've ever dealt with. She always got back to us immediately, always helped where necessary, and we would most certainly recommend her to anyone. She was brilliant - thank you

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

We appreciate you taking the time to leave such a positive review. It is wonderful to hear that you were happy with your experience and the service you received.

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Profile image of Rebecca Liane Simmonds

Rebecca Liane Simmonds

Housing & Property

Rebecca Liane's experience...

Michelle was great (as always) which is why I’ve used her since 2018! Will definitely recommend to friends and family - thanks Michelle and Allison! All the best!

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Many thanks for your review. We are pleased to learn that you had a positive experience and that our service met your expectations

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Profile image of Deniz Keles

Deniz Keles

Housing & Property

Deniz's experience...

Michelle was the most helpful and kind person to deal with so far very happy Can’t thank enough she done great job it wasn’t easy case she handled really well Thank you Michelle

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for leaving such a positive review. We are pleased that you were satisfied with the service provided and value your feedback.

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