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Eric Robinson Solicitors

5.0 | 552 Reviews 552 Reviews | Wills, Trusts & Probate
2,668 Total Company Reviews info icon Wills, Trusts & Probate | info icon 2,668 Total Company Reviews Wills, Trusts & Probate | info icon 2,668 Total Company Reviews

4 The Square, Richmond, Surrey, TW9 1DZ

Accepting new clients

4 The Square, Richmond, Surrey, TW9 1DZ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 641251

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Eric Robinson Solicitors Review Scores & Client Satisfaction Overview

5.0
Excellent
95%
Value for
Money
Value for money: 95%
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.7/5

Accreditations

Eric Robinson Solicitors are accredited by

Children Law accreditation awarded to Eric Robinson Solicitors
Family Mediation accreditation awarded to Eric Robinson Solicitors
Criminal Litigation accreditation awarded to Eric Robinson Solicitors

Description

Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.

Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Eric Robinson Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
15% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
16% above
national average
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Eric Robinson Solicitors are accredited by

Children Law accreditation awarded to Eric Robinson Solicitors
Family Mediation accreditation awarded to Eric Robinson Solicitors
Criminal Litigation accreditation awarded to Eric Robinson Solicitors

Description

Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.

Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Eric Robinson Solicitors

Meet the team of Eric Robinson Solicitors

Contact & Locations - Eric Robinson Solicitors

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

4 The Square, Richmond, Surrey, TW9 1DZ

Reviews

5.0 /5 552 Reviews
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Clients say

What clients say about Eric Robinson Solicitors

Clients consistently praise the firm for its strong expertise in wills, probate, powers of attorney, conveyancing, property transactions, employment matters and family law. Reviews highlight clear advice, careful handling of complex cases, and efficient progress from start to finish. Clients especially value the solicitors’ professionalism, approachability, patience, empathy and responsiveness. Communication is frequently described as clear, reassuring and prompt, with explanations given in plain English. Many clients felt supported, listened to and confident throughout, and would happily recommend the firm.

Clear communication
Highly professional
Very approachable
Excellent guidance
Efficient service
Friendly manner
Prompt responses
Knowledgeable advice
Smooth process
Patient support

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

Will

Kelly was extremely efficient and made the process very easy. She was excellent explaining to all of us but especially to my aging father.

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Anonymous

Verified
Wills, Trusts & Probate

So grateful to Ben Phillips from Eric Robinson Solicitors

Ben was very thorough in understanding our needs and very thorough in ensuring we understood everything and were happy with the outcome. He was always very professional and always very kind. We're really grateful to him for his guidance and advice and would definitely recommend him.

Solicitors tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you very much for your kind review. We are delighted to hear that Ben provided such thorough, professional and considerate guidance, and that you felt fully informed and happy with the outcome. We will be sure to pass your comments on to him. Thank you for choosing Eric Robinson Solicitors and for your recommendation.

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anonymous

Verified
Wills, Trusts & Probate

Will Writing

Will writing .

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave your review. We are pleased that you were happy with the service provided and appreciate your recommendation.

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Robert Croucher

Verified
Wills, Trusts & Probate

Wills

I thought Flavia was very approachable and a pleasure to talk too.

Solicitors tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave your review. We really appreciate your feedback.

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anonymous

Verified
Wills, Trusts & Probate

Will and Power of Attorney

Will and Power of Attorney .

Solicitors tagged in
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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave your review. We really appreciate your feedback.

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Other Reviews

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Hayley

Hayley

Mark Elloway, was so professional and so kind and empathetic to what was a seriously sad and heartbreaking passing of a friend. He helped throughout the process and I genuinely don’t know what I would have done without his help and support, at that time. Thanks you were amazing.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Alan

Wills, Trusts & Probate

Alan

competent legal services. Very professional and a fast will service.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Jacqueline

Wills, Trusts & Probate

Jacqueline

Excellent friendly service. Would recommend.

Solicitors tagged in
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Reply by profile image of David Lawrence

David Lawrence

Thank you for your review and we are pleased that you enjoyed such great service from the firm. We look forward to working with you further in future.

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Neil

Wills, Trusts & Probate

Neil

Great service. Friendly yet professional. Attention to detail and advice given is top notch. Thank you for your assistance.

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this review

Reply by profile image of David Lawrence

David Lawrence

Thank you for your review and we are pleased that you enjoyed such a positive experience. We look forward to working with you again.

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Sabu Padmadas

Sabu

Our sincere thanks and appreciation to Victoria Green for her exceptional professionalism, courtesy and promptness. The most amazing experience interacting with Victoria was her patience, due diligence and the clarity of communication in explaining complex legal clauses in simple terms. Thank you Victoria for your stellar efforts in processing our will. An outstanding solicitor and a great asset to Eric Robinson Solicitors. 10/10 highly recommended.

Thank you for your review which is most pleasing to note. Your comments have been passed on to Victoria, and we look forward to working with you again at some point.

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Reviews

4.9 /5 2668 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Eric Robinson Solicitors

Clients consistently praise the firm for its strong expertise in wills, probate, powers of attorney, conveyancing, property transactions, employment matters and family law. Reviews highlight clear advice, careful handling of complex cases, and efficient progress from start to finish. Clients especially value the solicitors’ professionalism, approachability, patience, empathy and responsiveness. Communication is frequently described as clear, reassuring and prompt, with explanations given in plain English. Many clients felt supported, listened to and confident throughout, and would happily recommend the firm.

Clear communication
Highly professional
Very approachable
Excellent guidance
Efficient service
Friendly manner
Prompt responses
Knowledgeable advice
Smooth process
Patient support

ReviewSolicitors Review List

Profile image of Ryan le-huray

Ryan le-huray

Verified
Housing & Property

Vicki Jones

Our solicitor Vicki Jones was fantastic, she was always contactable and at every step of thexway explained in simple terms the stage we are at and what we needed to do next. I highly recommend Eric Robinson and especially Vicki Jones. Every step of the way she kept us informed and up to date with all information.

0
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anonymous

Housing & Property

House Sale

Chelsea took over our house sales process after our original solicitor suddenly left ER. She communicated regularly and kept us updated on the numerous difficulties involved with getting a sale across the line in England. This helped dial down the anxiety, especially after we returned to Australia with the sale still not completed.

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Anonymous

Verified
Wills, Trusts & Probate

Will

Kelly was extremely efficient and made the process very easy. She was excellent explaining to all of us but especially to my aging father.

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this review

0
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JP

Verified
Housing & Property

Brilliant solicitor

Elizabeth was extremely professional and knowledgeable about the dealings I had, quick to respond with clear directions, information and timelines, got proceedings done in a timely manner, would highly recommend

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Anonymous

Verified
Wills, Trusts & Probate

So grateful to Ben Phillips from Eric Robinson Solicitors

Ben was very thorough in understanding our needs and very thorough in ensuring we understood everything and were happy with the outcome. He was always very professional and always very kind. We're really grateful to him for his guidance and advice and would definitely recommend him.

Solicitors tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you very much for your kind review. We are delighted to hear that Ben provided such thorough, professional and considerate guidance, and that you felt fully informed and happy with the outcome. We will be sure to pass your comments on to him. Thank you for choosing Eric Robinson Solicitors and for your recommendation.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Martin Holley

Martin Holley

Martin

Dear Samantha, I am writing to express our sincere thanks for your excellent work and guidance in administering the sale of our property. Your professionalism, clear communication and efficiency throughout the conveyancing process made the entire transaction smooth and stress-free. We truly appreciate your prompt responses to our queries and your diligence in ensuring everything stayed on track for a successful completion. Please also extend our thanks to Cathy who assisted with our file. I would gladly recommend your services to others in the future. Thank you once again for all your hard work. Kind regards Martin

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your kind review. We are delighted to hear that you found the service professional, clear and efficient, and that the conveyancing process was smooth and stress-free. We really appreciate you taking the time to share your feedback.

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Lisa Trundle

Lisa

They were recommended by our estate agent and did not disappoint. Michelle was absolutely excellent, she went above and beyond in her role when there were some delays with our move, constantly chasing other solicitors and always giving updates. Communication was always excellent, she replies to emails and messages so quickly. It honestly would've been a lot more stressful without her.

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LAURA PRATLEY

LAURA

Kelly is professional and kind. She took the best action to help her client when required to ease a difficult situation. I would highly recommend this company as they have your best interests in mind - emotionally, situationally and legally.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you, Laura, for your kind review. We are delighted to hear that you found our service professional, supportive and focused on achieving the best outcome for you during what was clearly a difficult situation. It is particularly pleasing to know that you felt your interests were looked after from both a personal and legal perspective. We greatly appreciate your recommendation and your positive feedback.

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Profile image of kieron green

kieron green

Housing & Property

kieron

We have just completed on our sale and further purchase, we had Elisabeth Smith who did a fantastic job considering the difficulties we had with other solicitors and legal teams in the chain. I would highly recommend her services and would most certainly use her again.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your kind review. We are delighted to hear that Elisabeth Smith provided such excellent service and helped you successfully complete both your sale and purchase, particularly in the face of difficulties elsewhere in the chain. Your recommendation is greatly appreciated and thank you for choosing Eric Robinson Solicitors.

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Julie Holloway

Housing & Property

Julie's experience...

Approachable, reassurance and clearly competent in the area of conveyancing. Particularly recognised that not all clients have lap tops or other tablets which I must get) You very kindly provide noted of important documents which I collected from your office. Thank you

Legal experts tagged in
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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you, Julie, for your kind review. We are delighted to hear that you found the service approachable, reassuring and professional, and that the team was able to accommodate your individual needs by providing paper copies of important documents for collection from the office.

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