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This area covers misleading or deceitful conduct by traders in consumer transactions, including false advertising, misrepresentation, and other unfair trading practices that affect a buyer’s rights. A solicitor in this area helps when a consumer is misled into a purchase or service, or when a trader’s conduct breaches consumer protection rules. It also covers disputes arising from faulty goods or services and the remedies available to a consumer, such as damages or rescission.
The solicitor may pursue or defend claims under the Misrepresentation Act 1967, the Consumer Protection from Unfair Trading Regulations 2008, and related consumer law. They gather evidence (contracts, adverts, receipts), draft and serve statements of case, negotiate with traders or regulators (Trading Standards), and, if needed, issue claims in the County Court or High Court. Where a case involves delay, liability, or strict deadlines, these factors shape the approach and options available.
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Tagged solicitor Lauren Grey
I can't fault how Blacks handled my product switch, making it a seamless transition. Lauren, in particular, was very helpful with explaining the process and ensuring everything was completed correctly.
Review left by Caroline
92%
Value for money
95%
Success rate
95%
Would recommend
