Russell & Russell Solicitors LLP

01204 399299

From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid. Read more...

Also known as - Russell & Russell

Address
Atria
Spa Road
Greater Manchester
BL1 4AG
01204 399299
www.russellrussell.co.uk

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Accreditations

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Available lawyers at Russell & Russell Solicitors LLP

Daniel Dickinson

4.9 out of 5

(30)

Chartered Legal Executive (FCILEx)

Inaam Haq

Jane Penman

Elizabeth Groom

Casey Ashton

David Kitchen

Ian Robinson

Jilal Mahmood

Zoe Harryman

Martin Rogers

Paralegal (non-solicitor)

Catherine Egan

0.0 out of 5

(0)

Fee Earner (non-solicitor)

Ella Chorlton

Jamie Brooks

Jean Flanagan

Stephen Crompton

How Russell & Russell Solicitors LLP Compares

Value for money

This firm - 95%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Russell & Russell Solicitors LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Russell & Russell Solicitors LLP. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 5%

Overpriced 1%

About Right 93%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 96%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Russell & Russell Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Russell & Russell Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%

No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Russell & Russell Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 31

99th / 4500

Company & Commercial

1st / 20

124th / 4282

Housing & Property

1st / 4

285th / 4215

Family Law

1st / 28

156th / 3815

Wills, Trusts & Probate

1st / 25

15th / 3468

Commercial Property

1st / 17

164th / 3275

Regulations

1st / 10

34th / 2501

Personal Injury

1st / 48

22nd / 2339

Crime/ Criminal Defence

1st / 17

19th / 2080

Clinical Negligence

1st / 23

46th / 940

Welfare & Benefits

1st / 7

35th / 812

Charities

1st / 4

25th / 560

Driving offences

1st / 7

33rd / 382

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

Excellent

1352
Very Good

99
Average

17
Poor

11
Awful

70

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Verified review

Paul

July 09, 2025

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Totting up hearing

Stephen was great from start to finish. He was very efficient with time and was clear on what I needed to gather.
He then represented me extremely well in court, with the magistrate even commenting on how thoroughly and clearly the case had been presented. I could not recommend Stephen enough.
It is also worth saying that he was recommended to me by 2 different barristers chambers

Lawyer named in this review:
Stephen Coupe

Stephen Coupe

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Tawfiqul

July 02, 2025

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n/a

super quick. very educated solicitor knew exactly what he was talking about and super helpful.

A representative from Russell & Russell Solicitors LLP responded to this review on 03 July, 2025:

Dear Tawfiqul, Thank you for your kind words. We're delighted to hear you found our solicitor knowledgeable, efficient, and helpful throughout your experience. Best Regards, Russell & Russell Solicitors

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Verified review

Michael

June 26, 2025

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Failure to provide

Extremely professional and helpful, straight talking and provide clear information and guidance

A representative from Russell & Russell Solicitors LLP responded to this review on 30 June, 2025:

Dear Michael, Thank you for your kind feedback. We’re pleased to hear you found our team professional, straightforward, and clear in providing information and guidance. Best regards, Russell & Russell Solicitors

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Steven

June 18, 2025

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Professional

There with every need. Well spoke on point and knew the system

Lawyer named in this review:
Stephen Coupe

Stephen Coupe

A representative from Russell & Russell Solicitors LLP responded to this review on 19 June, 2025:

Dear Steven, Thank you for your kind words. We're glad the team were there for you and provided clear, knowledgeable support throughout. Best regards, Russell & Russell Solicitors

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Crime/ Criminal Defence

Verified review

Matter Type:

Assault

Charly Standish

June 16, 2025

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Experienced, professional & comforting solicitors.

Very grateful that this firm was by my side, both Richard & Ella were excellent, gave firm, knowledgeable advice, and also presented my case to the court flawlessly.

I would definitely recommend and use again.

A representative from Russell & Russell Solicitors LLP responded to this review on 18 June, 2025:

Dear Charly, Thank you for your kind words. We're pleased Richard and Ella provided knowledgeable advice and strong representation. Your recommendation means a great deal to us. Best regards, Russell & Russell Solicitors

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Sharon

May 15, 2025

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Very Very Helpful !

Were very informed, helpful and calm in a stressful situation

A representative from Russell & Russell Solicitors LLP responded to this review on 19 May, 2025:

Thank you for your kind words, Sharon. We’re glad we could provide calm and helpful support during a stressful time.

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Chloe

April 24, 2025

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Amazing service and team

5 stars giving was a smooth fast sell, would highly recommend and use again. Zoe and her team were very hands on.

Lawyer named in this review:
Zoe Harryman

Zoe Harryman

A representative from Russell & Russell Solicitors LLP responded to this review on 25 April, 2025:

Thank you for your wonderful review, Chloe. We're glad to hear that Zoe and the team made your selling experience smooth and fast. We look forward to working with you again!

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Crime/ Criminal Defence

Verified review

Matter Type:

Assault

Theo OLAN.

April 09, 2025

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Very Excellent Solicitor and good lawyer with full experience people.

I’m really appreciate Lawyer Abi, the solicitor representing me in the police station. She’s good and well spoken with full of experience. Thank you ABI….. wishing you best of luck.

A representative from Russell & Russell Solicitors LLP responded to this review on 10 April, 2025:

Thank you for your kind words, Theo. We're glad Abi provided the support and expertise you needed. Wishing you all the best.

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Phil,

March 20, 2025

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Excellent Service

Yet again Abigail was fantastic and a big credit to the company

A representative from Russell & Russell Solicitors LLP responded to this review on 21 March, 2025:

Thank you for your kind words, Phil. We’re so pleased to hear that Abigail provided you with excellent service once again. She truly is a credit to the company, and we’re grateful to have her on our team. If you ever need assistance in the future, we’re always here to help.

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Crime/ Criminal Defence

Verified review

Matter Type:

Assault

Craig

February 27, 2025

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Russell and Russell

Great company to represent you, had many good results both in the magistrates and crown, Nick Ross is without doubt the most outstanding advocate with his colleague Mr Martin Rogers who does all the litigation at the crown. They are on the ball about late CPS applications and bad character, also excellent at doing work on POCA

Lawyer named in this review:
Martin Rogers

Martin Rogers

A representative from Russell & Russell Solicitors LLP responded to this review on 03 March, 2025:

Hi Craig. Thank you for your fantastic feedback! We're pleased to hear that you had great results with our team. Nick Ross and Martin Rogers are truly dedicated professionals, and we’re glad their expertise made a difference in your case. Your support means a lot to us!

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Reviews collected from

Nadia

July 07, 2025

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Nadia

I'd like to give a huge thank you to Janine, Victoria and Claire for their tremendous work on the sale/purchase of our new property. @Janine, what a woman and what a truly fabulous solicitor.

What's been the most hair pulling house purchase I've had yet (at no fault of Russell's) Janine got us through.
Her service was phenomenal throughout.
She carried half of the chains solicitors on her back and her communication was an absolute 10/10. Hands down the best solicitor I've come across. 1 Million percent will use Russell's in the future and I'll forever be recommending them.
Big thanks Janine, you deserve a month's break in the Caribbean after the past few months. 😂😘

A representative from Russell & Russell Solicitors LLP responded to this review on 08 July, 2025:

Dear Nadia, Thank you so much for your wonderful feedback! We’re thrilled to hear that Janine, Victoria, and Claire provided such phenomenal support during your property sale and purchase. Janine will be delighted by your kind words and well-deserved praise! We truly appreciate your recommendation and look forward to assisting you again in the future. Best regards, Russell & Russell Solicitors

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June 17, 2025

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A client

Set of wet wipes, lazy & full of excuses

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Robbie

June 06, 2025

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Robbie

A truly dismal experience. The service was consistently slow, reactive, and disorganised — exactly why conveyancing in this country has such a poor reputation.

The original solicitor handling my sale frequently went on leave without notifying us, leaving us with no way to progress the transaction or even get basic updates. We were left in the dark repeatedly, and despite the file being with them for over six months, we faced more than a month of avoidable delays at the point of exchange.

She eventually gave just two days' notice that she was leaving the firm entirely — and the transition to her replacement brought no improvement. The same delays, poor communication, and lack of urgency continued.

Even after raising a complaint (which was partially upheld), nothing changed. I had to chase at every step and felt like I was pushing water uphill the whole way.

It’s absolutely true — a solicitor can make or break a transaction. This firm very nearly broke mine. I chose them based on positive reviews, but in my experience, they were completely unfit for purpose. Avoid at all costs.

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Alok

May 07, 2025

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Alok

DO NOT USE THESE GUYS! Reporting them to the SRA! My remortgage has been messed up by these guys 2 times and I am still chasing them endlessly to do their jobs! They are so inefficient, ChatGPT would do a better job than the kids that these guys employ! Behaviour by firms like this makes me realise that I won't shed a tear when most of these jobs are replaced by AI because humans like these are incapable of doing a simple task!

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Anna

April 29, 2025

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Anna

We had the pleasure of working with Janine Naylor, Claire Holding and Zoe Harryman's wider team throughout our sale and purchase. The process was particularly challenging due to the complex property chain and the strange requirements from various solicitors, especially with the looming stamp duty changes. Janine handled the very challenging buyers' solicitors' requirements with remarkable skill, negotiating the best approach on our behalf and ensuring everything proceeded smoothly. Janine was incredibly responsive, creative, and diligent in resolving issues that arose, providing us with all the information we needed to make informed decisions about the costs involved and what we should negotiate with the other parties. Her professionalism and commitment ensured that we completed just in time, and we’re so grateful for her efforts. We highly recommend her services and would not hesitate to work with her again. I am grateful to Zoe's team as they all ensured a proper management of our case in a challenging situation.

A representative from Russell & Russell Solicitors LLP responded to this review on 01 May, 2025:

Thank you for your thoughtful feedback, Anna. We're so pleased to hear that Janine, Claire, Zoe, and the team were able to support you through such a challenging process. Your kind words about their professionalism and dedication mean a lot, and we're grateful for your recommendation.

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