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How Russell & Russell Solicitors LLP Compares

Value for money

This firm - 87%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Russell & Russell Solicitors LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Russell & Russell Solicitors LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 7%
Overpriced 0%
About Right 92%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 86%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Russell & Russell Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Russell & Russell Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 86%
No 14%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 85%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Russell & Russell Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Russell & Russell Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 85%
No 15%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Russell & Russell Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.4/5

Reviews summary

  • Excellent

    449
  • Very Good

    29
  • Average

    5
  • Poor

    7
  • Awful

    73

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Our experience

Our experience

November 23, 2023

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Will and parents estate

A really professional service, great advice and guidance. Would definitely reccomend.

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Paul Owen

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This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Paul Owen

November 03, 2023

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Sale of my house

Sold my first house using Russell & Russell. Ursula and her staff were great to work with. I would definitely recommend and work with them again in the future. 5 star service.

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Matt k

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

Residential Conveyancing

Matt k

October 27, 2023

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Selling and purchase

Excellent team at Russell and Russell farnworth. 4th time using them and never failed to disappoint. This occasion Adina was amazing nearing completion and pushed the other parties to ensure everything went to plan!

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jose souto

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This review has been left by a verified client who used Russell & Russell Solicitors LLP.

jose souto

October 13, 2023

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Excellent sevice

From start to finish these guys have been great looking out for my intrests and keeping me in touch.
Thank you

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Laura

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This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Laura

September 27, 2023

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Remortgage

From start to finish with our remortgage, everything ran smoothly.

Russell & Russell staff are very helpful and keep in contact with you regular with updates, documents etc.

I would highly recommend using these solicitors.

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KL, NG

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

New home purchases and sales

KL, NG

September 22, 2023

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Property sales representative lawyer

Able to provide professional advice and appropriate solutions, willing to communicate with customers and respond quickly to customers' questions. I have great confidence in Russell & Russell and look forward to having the opportunity to cooperate with you in the future.

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Anonymous

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

Residential Conveyancing

Anonymous

August 31, 2023

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Amazing fast and efficient

Russell&Russell dealt with my conveyancing. In particular Ursula Isherwood.

All i have is praises for Ursula and her team. She is very communicative through calls and emails. Always kept me up to date with every step. If i ever needed any help Ursula/Louise was just a call away.

Professional and very quick when coming to completion.

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Ingrid Derbyshire

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

Residential Conveyancing

Ingrid Derbyshire

August 25, 2023

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Excellent and Professional Service

I would like to thank Michelle, Adina and the team for all the hard work and dedication in getting the sale of my late mothers flat to completion.

They were professional, patient and approachable and kept me updated throughout the whole process.

I would highly recommend to family and friends who may need similar services in the future.

Thank you for making such a difficult and emotional process so much easier than expected.

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Anna Isaacs

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This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Anna Isaacs

August 15, 2023

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Exceptional Service at Russell and Russell.

I cannot recommend Russell and Russell Solicitors enough. They are extremely efficient, professional and competitively priced. We will definitely be using them again in the near future.

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Christopher  Hunt

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

Purchase and Sale

Christopher Hunt

August 12, 2023

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Great service

Great service provided. We were kept informed every step of the way throughout the conveyancing process of selling the house. Constant communication with the solicitor and estate agent was maintained making for a smooth transaction.
Thank you..

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Reviews collected from

Dave

Dave

September 28, 2023

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Dave

Excellent firm. I used them when I bought my house and again for my will. Very professional. First class service. Highly recommended.

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Tony

Tony

March 19, 2023

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Tony

Quick call in to arrange further meetings

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Carol

Matter Type:

Purchase and Sale

Carol

January 24, 2023

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Carol

Michele Benson has dealt with several conveyancing transactions for me over the years and is undoubtedly an asset to this firm. Each time she has been efficient and knowledgeable with excellent communication skills. I always have the utmost confidence in her, and Adina.

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Holly

Holly

October 14, 2022

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Holly

Went to the Farnworth branch for a quote for a commercial property and was told it would be sent to my email, which it was. I accepted the quote and filled out all the online forms. No response for 3-4 days, so I tried getting in touch. I was told that they don’t do commercial property conveyancing, even though I mentioned this in the branch and on the phone it says “conveyancing, commercial property and family law”. I was left confused and stressed, as of course when selling a property, time is so important. A whole week wasted. I got another call, just to reiterate that they don’t do commercial and won’t be able to help, I asked if they could recommend any company that could help and was completely fobbed off with no help at all, left no better off than when I went in to the branch in the first place. Very disappointing, complete waste of time and will not recommend or use this service again. Not fair when dealing with the property left behind from a deceased loved one.

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Ste

Ste

July 26, 2022

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Ste

Very helpful and friendly staff good professional service.

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Russell & Russell Solicitors LLP are accredited by

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About this branch

Description

Our offices are based in Bolton, Chester, Atherton, Farnworth, Horwich, Middleton and Bury. We have a number of specialist accreditations across each practice area and operate to the Law Society’s legal practice quality marks, Lexcel, Conveyancing Quality Scheme (CQS) and Will & Inheritance Quality Scheme (WIQS).

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Drugs offences
    • Murder and Manslaughter
    • Professional Conduct
    • Regulatory Defence
    • Theft
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Welfare & Benefits
    • Benefits
    • Housing
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Commercial Law
    • Corporate finance
  • Regulations
    • Licensing
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