anonymous
RTC
The representation I had was professional and friendly
Thompsons Solicitors LLP
Serious Crime Lawyers London
|
483 Total Company Reviews
Serious Crime Lawyers London
|
483 Total Company Reviews
9th Floor, Wellbar Central, 36, Gallowgate, Newcastle upon Tyne, Tyne and Wear, NE1 4TD
Not accepting new clients via ReviewSolicitors
9th Floor, Wellbar Central, 36, Gallowgate, Newcastle upon Tyne, Tyne and Wear, NE1 4TD
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 560173
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Thompsons Solicitors LLP Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
15%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
15% above
national average
Success
Rate
Rate
Satisfied with outcome
18%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Recommend
Would recommend to friends and family
18%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
18% above
national average
Communication
4.9/5
Initial Impressions
4.8/5
Approachability
4.9/5
Documentation Accuracy
4.9/5
Legal Knowledge
5.0/5
Value for money
4.9/5
Accreditations
Thompsons Solicitors LLP are accredited by
Trading names:
•
Thompsons Solicitors
•
J M Parsons And Co
Description
Thompsons Solicitors is a leading personal injury law firm with a 100-year history of representing the injured and mistreated. Unlike other law firms, we have never, and will never, act for those who cause injury or illness. We are fully on your side. Our personal injury lawyers in Newcastle have helped hundreds of local people secure compensation for accidents, injuries and illnesses. We can help you make a no win, no fee claim for road traffic accidents, accidents at work, medical negligence, asbestos diseases and more. Our Newcastle office is based in the city centre, but our lawyers can visit you at home or another location of your choice if an in-person meeting is needed. Beginning your personal injury claim only takes a few minutes – call 0800 0 224 224 today or make an enquiry for free, no-obligation legal advice.
Rankings by area of expertise
The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Thompsons Solicitors LLP Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
13%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
13% above
national average
Success
Rate
Rate
Satisfied with outcome
14%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
14% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
15%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
15% above
national average
Communication
4.8/5
Initial Impressions
4.7/5
Approachability
4.8/5
Documentation Accuracy
4.8/5
Legal Knowledge
4.8/5
Value for money
4.8/5
Accreditations
Thompsons Solicitors LLP are accredited by
Trading names:
•
Thompsons Solicitors
•
J M Parsons And Co
Description
Thompsons Solicitors is a leading personal injury law firm with a 100-year history of representing the injured and mistreated. Unlike other law firms, we have never, and will never, act for those who cause injury or illness. We are fully on your side. Our personal injury lawyers in Newcastle have helped hundreds of local people secure compensation for accidents, injuries and illnesses. We can help you make a no win, no fee claim for road traffic accidents, accidents at work, medical negligence, asbestos diseases and more. Our Newcastle office is based in the city centre, but our lawyers can visit you at home or another location of your choice if an in-person meeting is needed. Beginning your personal injury claim only takes a few minutes – call 0800 0 224 224 today or make an enquiry for free, no-obligation legal advice.
Rankings by area of expertise
The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Personal Injury
1 / 37
Crime/ Criminal Defence
1 / 6
Employment
1 / 4
Clinical Negligence
1 / 4
Professional Negligence
1 / 4
Dispute Resolution
1 / 1
Occupational Health Law
1 / 1
Motoring Law
1 / 1
Consumer
1 / 2
Driving offences
1 / 3
Actions against the police
1 / 2
Banking
1 / 1
Criminal Law
1 / 1
Health and Safety Law
1 / 5
Company & Commercial
1 / 5
Medical Law
1 / 6
Cosmetic Surgery Law
1 / 2
Discrimination Law
1 / 1
Bribery and Corruption Law
1 / 1
Contract Law
1 / 1
Cybersecurity and Data Protection Law
1 / 4
Domestic Violence Law
1 / 2
Equality Law
1 / 1
Local
1 / 1
Personal Injury
21 / 2,653
Crime/ Criminal Defence
150 / 2,139
Employment
214 / 3,621
Clinical Negligence
81 / 1,246
Professional Negligence
125 / 1,297
Dispute Resolution
345 / 1,801
Occupational Health Law
82 / 428
Motoring Law
30 / 129
Consumer
448 / 4,416
Driving offences
109 / 623
Actions against the police
63 / 182
Banking
131 / 1,031
Criminal Law
113 / 1,003
Health and Safety Law
86 / 575
Company & Commercial
498 / 4,185
Medical Law
27 / 188
Cosmetic Surgery Law
30 / 148
Discrimination Law
73 / 496
Bribery and Corruption Law
49 / 411
Contract Law
177 / 1,427
Cybersecurity and Data Protection Law
96 / 894
Domestic Violence Law
147 / 897
Equality Law
141 / 1,097
National
285 / 11,165
Contact & Locations - Thompsons Solicitors LLP
9th Floor, Wellbar Central, 36, Gallowgate, Newcastle upon Tyne, Tyne and Wear, NE1 4TD
Reviews
5.0
/5
114 Reviews
Filter your results
Star rating
Rating
Clients say
What clients say about Thompsons Solicitors LLP
Clients praise the firm’s specialist expertise in asbestos/mesothelioma, personal injury, employment and regulatory (HCPC) litigation, and complex litigation, often securing strong settlements. Valued soft skills include clear communication, responsiveness, compassion, patience and practical support; many note home visits, plain English explanations and strong advocacy. Negative comments are rare but include one report of rudeness and disputes over success-fee charges; a few clients initially felt anxious when staff changed or the process was lengthy. Overall feedback is strongly positive about technical ability and empathetic client care, with occasional frustration over fees or isolated service lapses.
Professional advice
Clear communication
Compassionate support
Responsive staff
Knowledgeable solicitors
Efficient handling
Successful outcomes
Face‑to‑face visits
Timely updates
High fees
ReviewSolicitors Review List
anonymous
Employment
Excellent employment law representation
Thompsons Solicitors Mr Louis Dawe, was professional, able to deal with the issue, gave sound advice Would recommend
A representative from Thompsons Solicitors LLP responded to this review
Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Louis. I will pass along your comments. Kind regards, Catherine Horner, Regional Managing Partner, Thompsons NW
Praveen
Excellent Support and Representation Throughout My HCPC Case
I would like to express my sincere thanks to Thompsons Solicitors for their support throughout my HCPC case. I am particularly grateful to Harjinder Saundh, Sofiya De'Ath, and Amy McBean for their guidance, professionalism, and support during what was a lengthy and stressful process. They were always approachable, responsive, and helpful, and I felt well supported throughout the investigation. I would also like to thank Mr Christopher Bealey especially, who represented me at the substantive hearing. He explained the hearing process clearly, took the time to answer my questions, and ensured I fully understood what to expect at every stage. His advocacy was exceptional, and he presented my case in a clear, persuasive, and professional manner. He understood my concerns, communicated my position effectively to the Panel, and gave me confidence throughout the hearing. After a lengthy investigation, I am extremely grateful for the support and representation I received and for the outcome achieved. I would not hesitate to recommend Thompsons Solicitors and Mr Bealey to any healthcare professional facing regulatory proceedings. Their expertise, professionalism, and dedication were invaluable, and I will always be thankful for the support they provided during one of the most challenging periods of my professional career. Praveen
Solicitors tagged in
this review
A representative from Thompsons Solicitors LLP responded to this review
Dear Praveen, Thank you for taking the time to leave a review. I am delighted that you were happy with the service you received from Harjinder and the team at Thompsons. I have passed along your very kind comments. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle
Gray Gondoma
Excellent service
I want to thank Christian for all his hard work supporting me during my case over the last 4 years. He was able to explain to me clearly the process and keep me updated throughout. He was prompt to reply to emails or calls which was very supportive and helpful during a difficult period. I was also provided with a brilliant barrister Helen who supported me, made me feel at ease and took away the pressure of the siruation which made me feel a lot calmer. All round amazing service from the whole team. Thank you for everything!
Solicitors tagged in
this review
A representative from Thompsons Solicitors LLP responded to this review
Dear Gray, Thank you for taking the time to leave a review. I am pleased that you are happy with the service you received from Thompsons. I will pass along your comments to Christian. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle
Joanna Raczkowska
Excellent
I would like to express my appreciation to David Mole at Thompsons Solicitors for the full professionalism,knowledge and support shown in my case. From the very beginning I could count on full support,clear explanation of procedures and quick assistance at every stage. I am very thankful that the claim has been settled successfully and the compensation secured exceeded expectations. I highly recommend David and Thompsons Solicitors to anyone. Thank you so much for all your help and support.
A representative from Thompsons Solicitors LLP responded to this review
Dear Joanna, Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from David. I will pass along your comments. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle
Reviews
4.8
/5
483 Reviews
Filter your results
Star rating
Rating
Clients say
What clients say about Thompsons Solicitors LLP
Clients praise the firm’s specialist expertise in asbestos/mesothelioma, personal injury, employment and regulatory (HCPC) litigation, and complex litigation, often securing strong settlements. Valued soft skills include clear communication, responsiveness, compassion, patience and practical support; many note home visits, plain English explanations and strong advocacy. Negative comments are rare but include one report of rudeness and disputes over success-fee charges; a few clients initially felt anxious when staff changed or the process was lengthy. Overall feedback is strongly positive about technical ability and empathetic client care, with occasional frustration over fees or isolated service lapses.
Professional advice
Clear communication
Compassionate support
Responsive staff
Knowledgeable solicitors
Efficient handling
Successful outcomes
Face‑to‑face visits
Timely updates
High fees
ReviewSolicitors Review List
Trish
Personal Injury
Jen Mc Dermott is excellent and a credit to Thompsons!
Jen McDermott is excellent, thorough and tenacious. She worked hard to get a favourable outcome for me and stuck with me as an expert legally and also emotionally because she listens well and cares. I really appreciate everything Jen has done and can't thank her enough. She is a credit to Thompsons!
Angela
Thompson’s Solicitors
Paula Wrigley has provided excellent service throughout the entire process. She is clearly an expert in her field and handled the case with professionalism and sensitivity . Paula and her team kept us well informed and responded to our enquiries promptly
anonymous
RTC
The representation I had was professional and friendly
anonymous
Michelle Stewart
Excellent service from Michelle Stewart, professional, knowledgeable, and highly supportive throughout the entire process. Communication was clear and timely, and everything was handled efficiently, making a stressful situation feel really straightforward and well managed. I would highly recommend her.
A representative from Thompsons Solicitors LLP responded to this review
Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Michelle. I will pass along your comments. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle
anonymous
Employment
Excellent employment law representation
Thompsons Solicitors Mr Louis Dawe, was professional, able to deal with the issue, gave sound advice Would recommend
A representative from Thompsons Solicitors LLP responded to this review
Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Louis. I will pass along your comments. Kind regards, Catherine Horner, Regional Managing Partner, Thompsons NW
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