Tilly Bailey & Irvine Llp logo

Tilly Bailey & Irvine Llp

4.6 | 291 Reviews 291 Reviews | Family Law
1,314 Total Company Reviews info icon Family Law | info icon 1,314 Total Company Reviews Family Law | info icon 1,314 Total Company Reviews

23 John Street, Sunderland, Tyne and Wear, SR1 1JG

Accepting new clients

23 John Street, Sunderland, Tyne and Wear, SR1 1JG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8012145

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Tilly Bailey & Irvine Llp |

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Tilly Bailey & Irvine Llp Review Scores & Client Satisfaction Overview

4.6
Excellent
90%
Value for
Money
93%
Success
Rate
91%
Would
Recommend
Communication 4.5/5
Initial Impressions 4.6/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.6/5
Value for money 4.5/5

Accreditations

Tilly Bailey & Irvine Llp are accredited by

Children Law accreditation awarded to Tilly Bailey & Irvine Llp
Criminal Litigation accreditation awarded to Tilly Bailey & Irvine Llp
Personal Injury accreditation awarded to Tilly Bailey & Irvine Llp

Description

Tilly Bailey & Irvine are the largest Solicitors in Hartlepool with 3 offices in York Road. We also have branches in Stockton, Wynyard and Barnard Castle. We can help with house moves, family issues, accidents and injuries, wills, trusts and probate, business issues and much more. Get strength on your side with Tilly Bailey & Irvine.

Rankings by area of expertise

The rankings below show the areas of expertise that Tilly Bailey & Irvine Llp offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Tilly Bailey & Irvine Llp Review Scores & Client Satisfaction Overview

4.5
Excellent
89%
Value for
Money
6% above
national average
91%
Success
Rate
9% above
national average
89%
Would
Recommend
8% above
national average
Communication 4.5/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.6/5
Value for money 4.5/5

Accreditations

Tilly Bailey & Irvine Llp are accredited by

Children Law accreditation awarded to Tilly Bailey & Irvine Llp
Criminal Litigation accreditation awarded to Tilly Bailey & Irvine Llp
Personal Injury accreditation awarded to Tilly Bailey & Irvine Llp

Description

Tilly Bailey & Irvine are the largest Solicitors in Hartlepool with 3 offices in York Road. We also have branches in Stockton, Wynyard and Barnard Castle. We can help with house moves, family issues, accidents and injuries, wills, trusts and probate, business issues and much more. Get strength on your side with Tilly Bailey & Irvine.

Rankings by area of expertise

The rankings below show the areas of expertise that Tilly Bailey & Irvine Llp offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Tilly Bailey & Irvine Llp

23 John Street, Sunderland, Tyne and Wear, SR1 1JG

Reviews

4.6 /5 291 Reviews
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Clients say

What clients say about Tilly Bailey & Irvine Llp

The firm specialises in conveyancing, mortgages, remortgages, probate, family and court-related matters, demonstrating strong technical expertise and efficient case handling. Clients praise clear, timely communication, proactive case management, attention to detail and speedy progress. Valued soft skills include professionalism, patience, friendliness, empathy and approachability; teams are described as supportive, calm under pressure, responsive and reassuring, making stressful transactions smoother and providing trust and confidence throughout.

Clear communication
Responsive team
Professional service
Helpful guidance
Efficient process
Friendly staff
Proactive support
Kept informed
Stress‑relieving
Knowledgeable advisors

ReviewSolicitors Review List

Profile image of Stephen gowland

Stephen gowland

Verified
Housing & Property

Guided us through a sale and purchase

Not a simple purchase, but dealt with effectively and professionally by Chelsea Bailes, Lucy and Frances. Always friendly when speaking to them and easy to get hold of them in the Stockton office. Thanks again for helping us secure our dream home.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Irene

Verified
Housing & Property

House move

Excellent service. Always available to help and answer any queries.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Anonymous

Verified
Family Law

Excellent

Very fast response, thorough and detailed help, very helpful and understanding, very detailed letters written as not to miss any points so its to be understood by all involved, always kept in contact with throughout the help i needed

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Janet Obiri-Yeboah

Verified

First Experience

It was an eye opener to find out how professional you work. All documents were sent and although it was overwhelming you had the patience.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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C Hoyle

Verified
Housing & Property

Brilliant Solicitors

We used these solicitors through our estate agents as we hadn’t been overly impressed over the years with local solicitors. Tilly Bailey and Irvine were professional throughout with a special thank you to the Solicitor Rachael Lee who was outstanding even when our buyers announced they wanted to complete in the next two weeks. From start to finish the sale took 8 weeks and I cannot thank them enough.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Rachael and the team who will be very pleased to hear this!

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Other Reviews

Profile image of Jamie Bate

Jamie Bate

Family Law

Jamie

Excellent. I was going to try online divorce but best decision I made was coming here. Friendly, clear no gimmicks all bases covered. And a cracking cuppa while you chat 👍🤓🙏✨️

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Gareth Palmer

Gareth

Denise Donkin in the Hartlepool branch was incredibly helpful as I needed a lot of guidance and she made things a great deal easier for me.

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Denise and the team who will be very pleased to hear this!

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Anna

Family Law

Anna

I cannot recommend this team highly enough. From the very beginning of my case, I was treated with kindness, professionalism and genuine care. This was one of the most difficult periods of my life, and having such strong, supportive and knowledgeable people by my side made all the difference. Shamin took on my case and gave me a chance when I truly needed help. Her guidance, experience and calm approach gave me confidence throughout the entire process. Freya was absolutely incredible. She supported me for almost two years, always responding quickly, helping with every document and bringing calm when I felt overwhelmed. She was patient, understanding and consistently went above and beyond. I would also like to thank the barristers, Heather Swan and Joanna Garvey-Smith, for their professionalism and representation in court. Their work and support during the hearings were an important part of achieving this outcome. Thanks to the hard work and dedication of the whole team, we achieved an excellent result for me and my children. I will always be grateful not only for the outcome, but for the way I was supported throughout the journey. I feel very lucky that I had such amazing people representing me and I would highly recommend them to anyone going through a difficult family matter. Thank you again for everything.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Ann Brown

Ann

Absolutely fantastic service from Tilly Bailey & Irvine Solicitors especially from Francis, & Kelly who were very thorough, helpful and professional. Thank you!

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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John

Housing & Property

John

The sale of our property was dealt with in a very professional and expedient manner. The whole process was virtually seamless and we were kept updated throughout.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thanks for this 5 star review John. We're delighted to hear about the experience you had with our conveyancing team. We'll pass your comments onto the department!

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Reviews

4.5 /5 1314 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Tilly Bailey & Irvine Llp

The firm specialises in conveyancing, mortgages, remortgages, probate, family and court-related matters, demonstrating strong technical expertise and efficient case handling. Clients praise clear, timely communication, proactive case management, attention to detail and speedy progress. Valued soft skills include professionalism, patience, friendliness, empathy and approachability; teams are described as supportive, calm under pressure, responsive and reassuring, making stressful transactions smoother and providing trust and confidence throughout.

Clear communication
Responsive team
Professional service
Helpful guidance
Efficient process
Friendly staff
Proactive support
Kept informed
Stress‑relieving
Knowledgeable advisors

ReviewSolicitors Review List

Profile image of Ken Richardson

Ken Richardson

Housing & Property

Conveyance team.

Over the past couple of months I had Tilly Bailey&Irvine dealing with the sale/buying my house, they were very professional and attentive to my needs, my main Conveyancer was Alison Wilson she answered all of my questions and kept me fully updated, to aid a smooth transition, gave to say a big thankyou👍

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Mr kaleem

Verified
Housing & Property

Excellent service

Recently purchased our house using TBI Law's team. They have great Legal knowledge and competent services. Special Thanks to Leanne Scott for supporting throughout the process. would recommend 100%.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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TOBY J

Verified
Housing & Property

House sale and purchase

Easy to contact, explained every question, always available

Legal experts tagged in
this review

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Mrs K Williams

Verified
Housing & Property

House sale

Very pleased with the service received from Kelly Levoir’s team at the Stockton office. Frankie kept a cool head in a tricky transaction. Would use them again.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Profile image of Stephen gowland

Stephen gowland

Verified
Housing & Property

Guided us through a sale and purchase

Not a simple purchase, but dealt with effectively and professionally by Chelsea Bailes, Lucy and Frances. Always friendly when speaking to them and easy to get hold of them in the Stockton office. Thanks again for helping us secure our dream home.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

0
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Other Reviews

Profile image of Steve Hollins

Steve Hollins

Housing & Property

Steve

Very happy with Maria Northrop and her team who helped me sell my house

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Vicky Macdonald

Housing & Property

Vicky

Michelle Collins’ Team, based at the Hartlepool Office, supported us with both the purchase and sale of properties recently and we truly could not thank them enough for their expertp

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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cosmin galea

Housing & Property

cosmin

⭐⭐⭐⭐⭐ I would highly recommend Tilly Bailey & Irvine LLP for conveyancing. I recently used their services for the purchase of my new home, and I was extremely happy with the support and professionalism I received throughout the whole process. A special thank you to Julie Brightman and Michelle Collins for their hard work, patience, clear communication and guidance. Buying a property can be a stressful experience, especially when there are many checks and deadlines involved, but they helped make the process much smoother and kept everything on track until completion. I really appreciate the time and effort they put into my case and I would happily recommend Tilly Bailey & Irvine LLP to anyone looking for a professional and reliable conveyancing team. Thank you again for your excellent service.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Laurence Wharton

Housing & Property

Laurence

I think solicitors tend to get a bad rep when it comes to buying & selling houses, but I could not recommend TBI highly enough, they have been so quick to respond to enquiries and were always on the end of the phone, everything was turned around in good time. Sophie and Rebecca have been great, thank you!

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Jonathan Peebles

Jonathan

Fantastic Maddison kept me informed every step of the way brilliant service highly recommend thank you

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Maddison and the team who will be very pleased to hear this!

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