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Tilly Bailey & Irvine Llp

4.5 | 31 Reviews 31 Reviews | Writing a Codicil
1,348 Total Company Reviews info icon Writing a Codicil | info icon 1,348 Total Company Reviews Writing a Codicil | info icon 1,348 Total Company Reviews

23 John Street, Sunderland, Tyne and Wear, SR1 1JG

Accepting new clients

23 John Street, Sunderland, Tyne and Wear, SR1 1JG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8012145

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Tilly Bailey & Irvine Llp |

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Tilly Bailey & Irvine Llp Review Scores & Client Satisfaction Overview

4.5
Excellent
88%
Value for
Money
5% above
national average
94%
Success
Rate
12% above
national average
90%
Would
Recommend
9% above
national average
Communication 4.4/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.6/5
Value for money 4.4/5

Accreditations

Tilly Bailey & Irvine Llp are accredited by

Children Law accreditation awarded to Tilly Bailey & Irvine Llp
Criminal Litigation accreditation awarded to Tilly Bailey & Irvine Llp
Personal Injury accreditation awarded to Tilly Bailey & Irvine Llp

Description

Tilly Bailey & Irvine are the largest Solicitors in Hartlepool with 3 offices in York Road. We also have branches in Stockton, Wynyard and Barnard Castle. We can help with house moves, family issues, accidents and injuries, wills, trusts and probate, business issues and much more. Get strength on your side with Tilly Bailey & Irvine.

Rankings by area of expertise

The rankings below show the areas of expertise that Tilly Bailey & Irvine Llp offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Tilly Bailey & Irvine Llp Review Scores & Client Satisfaction Overview

4.5
Excellent
89%
Value for
Money
6% above
national average
91%
Success
Rate
9% above
national average
90%
Would
Recommend
9% above
national average
Communication 4.5/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.6/5
Value for money 4.5/5

Accreditations

Tilly Bailey & Irvine Llp are accredited by

Children Law accreditation awarded to Tilly Bailey & Irvine Llp
Criminal Litigation accreditation awarded to Tilly Bailey & Irvine Llp
Personal Injury accreditation awarded to Tilly Bailey & Irvine Llp

Description

Tilly Bailey & Irvine are the largest Solicitors in Hartlepool with 3 offices in York Road. We also have branches in Stockton, Wynyard and Barnard Castle. We can help with house moves, family issues, accidents and injuries, wills, trusts and probate, business issues and much more. Get strength on your side with Tilly Bailey & Irvine.

Rankings by area of expertise

The rankings below show the areas of expertise that Tilly Bailey & Irvine Llp offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Tilly Bailey & Irvine Llp

23 John Street, Sunderland, Tyne and Wear, SR1 1JG

Reviews

4.5 /5 31 Reviews
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Clients say

What clients say about Tilly Bailey & Irvine Llp

The firm is praised for its strong expertise in conveyancing, including buying and selling homes, first-time purchases, remortgages, Help to Buy matters, wills, powers of attorney, probate and other legal disputes. Clients value the team’s clear communication, prompt responses and thorough, practical advice. The service is consistently described as professional, efficient, proactive and reliable, with staff who are friendly, patient, reassuring and approachable. Many reviews highlight how well the firm reduces stress, keeps transactions on track and explains legal matters in plain English.

Excellent communication
Professional service
Prompt responses
Friendly team
Clear explanations
Efficient process
Kept informed
Helpful staff
Stress-free experience
Thorough advice

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Probate

I would give zero stars if i could! TBI have been ‘managing’ my grandparents estate. One passed away THREE years ago and the other nearly two. Probate went through nearly a year ago and TBI have still failed to process the formalities. The lack of communication has been appalling. The majority of the rest of the family have removed their own wills from TBI due to their poor standards. My grandparents trusted TBI to resolve their estate upon passing. They would be furious to know about this farce!

A representative from Tilly Bailey & Irvine LLP responded to this review

We apologise that you haven’t experienced the high level of customer service that we pride ourselves upon. We would be grateful if you could contact us with your details so we can discuss this with the team involved as, due to anonymity, we are currently unable to locate the matter. Thank you for taking the time to leave us your feedback.

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Mark

Verified
Housing & Property

Sale of house and probate

Professional, efficient, courteous and compasionate. All that you want when selling your late Mothers house. Highly recommended. Used Maria Northrop's team.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Maria and the team who will be very pleased to hear this!

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Paul and Sandra Down

Wills, Trusts & Probate

A1 service

Having dealt with many different solicitors over a lifetime TB&I stand out as an excellent organisation. Through selling a house, setting up "Power of Attorney" documents and updating Wills everything has been dealt with speedily, with minimum stress and to our complete satisfaction.

Solicitors tagged in
this review

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Jeremy Stockdale

Verified
Housing & Property

House sale

My brother and I are delighted with the service we received from Tilly, Bailey and Irvine with the sale of our Mum’s property after her sad passing last year. There were a number of challenges with the bottom of the chain and we were kept informed of progress at all times. Particular thanks to Jessica for her professionalism and support.

Solicitors tagged in
this review

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Jess and the team who will be very pleased to hear this!

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Matt Davis

Verified
Housing & Property

Great Service

Tilly Bailey & Irvine have been brilliant managing my house sale on a probate, highly recommended

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team!

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Other Reviews

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Mary Carter

Housing & Property

Mary

Maria Northrop of the Stockton office led me through a long and protracted sale and a complicated purchase. Very professional when dealing with my matters and an unusual scenario purchasing a house in probate. I would recommend.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Maria and the team who will be very pleased to hear this!

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Genna

Housing & Property

Genna

I used this solicitors to buy a house. When I bought my first house the solicitors I used would take days to reply to emails and didn’t really explain the legal terminology to me, so I expected the same from TBI, however I could have been more wrong. Alison and her team were amazing, answering any questions I had. All of my emails were answered on the same day. I also got equity from my previous home with the help from Denise, she was brilliant and explained everything simply and clearly. Thank you to all of the teams that I dealt with. Your help is much appreciated and made a stressful time a lot more relaxed ☺️

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team!

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Lucy

Wills, Trusts & Probate

Lucy

Excellent service received from Lynda, could not recommend her highly enough. Excellent communication throughout.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team!

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Claire

Wills, Trusts & Probate

Claire

I just want to post that we had a fantastic experience with Michelle in the Hartlepool office last week. We had some missing documents from my late father from a different firm and she went above and beyond to help us. We had limited information and her communication was fantastic. We will definitely return for our own Wills, thank you so much for making a difficult situation so easy

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Michelle and the team!

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Julie

Wills, Trusts & Probate

Julie

I would like to thank shelly Hissit and her team at the Hartlepool branch.when my mam passed away shelly took care of everything for me from start to finish and was a big help to me especially when your grieving so thankyou to everyone involved in getting mams estate closed excellent service thankyou .

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Shelley and the team!

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Reviews

4.5 /5 1348 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Tilly Bailey & Irvine Llp

The firm is praised for its strong expertise in conveyancing, including buying and selling homes, first-time purchases, remortgages, Help to Buy matters, wills, powers of attorney, probate and other legal disputes. Clients value the team’s clear communication, prompt responses and thorough, practical advice. The service is consistently described as professional, efficient, proactive and reliable, with staff who are friendly, patient, reassuring and approachable. Many reviews highlight how well the firm reduces stress, keeps transactions on track and explains legal matters in plain English.

Excellent communication
Professional service
Prompt responses
Friendly team
Clear explanations
Efficient process
Kept informed
Helpful staff
Stress-free experience
Thorough advice

ReviewSolicitors Review List

Profile image of Joe Hughes

Joe Hughes

Verified
Housing & Property

100% First Class Service

I can’t speak highly enough about the wonderful and totally professional service we had during our house move simply brilliant

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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H

Housing & Property

Brendan & Julie, what a team.

I have used the dynamic duo several times now and they always deliver on both purchases and sales. Well done, keep it up.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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anonymous

Housing & Property

Helpful, kind and professional

Katie Richardson and her team including Serxhio and Laura looked after our sale and purchase. They were excellent and were helpful, kind and professional. We really appreciated the way they helped us secure the sale & purchase. Thank you.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

1
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Pat Murphy

Verified
Housing & Property

House conveyance

Excellent communication and service. Process and communication by email and phone were very good.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Craig and Sheila Sinclair

Housing & Property

Bethany smith

Our experience with Tilly Bailey & Irvine was amazing Bethany Smith was our solicitor and she was amazing - nothing was a bother to her especially with the stress of moving house Bethany is a credit to your firm - everything was exceptional Thank you for your service I would not hesitate in recommending this firm of solicitors and hope you are lucky enough to get Bethany to represent you .

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Other Reviews

Profile image of Nikki Stainsby

Nikki Stainsby

Crime/ Criminal Defence

Nikki

Tyler was amazing. Everytime we have worked with him, hes got the best result for us. He is very careful with his words and considers every possibility there is. I would highly recommend him if you need a solicitor. He will always be our go to! Worth his weight in gold!

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Tyler and the team who will be very pleased to hear this!

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Mark weaver

Mark

Excellent service throughout.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Edward Wydenbach

Housing & Property

Edward

Katie Richardson and her colleagues Serxhio and Laura looked after our sale and purchase. They did a brilliant job and were kind helpful and professional. Thank you.

Thanks so much for this 5 star review. Katie and the team will be over the moon to hear about this. Thank you for choosing TBI Law!

1
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Engrid L

Housing & Property

Engrid

100% recommended, efficient communication, fast moving, precision. Special thanks to Denise. Kin & Man

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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DannyB

Housing & Property

DannyB

Utilised Tilly Bailey & Irvine for my remortgage. In particular Denise Donkin made this process extremely straightforward, with regular updates, contact and support throughout. Highly recommended for their professional conduct and swift replies to all enquiries.

Thanks for leaving us this 5 star review Danny. We can't wait to pass your feedback onto Denise and the team.

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