Steven Benson
Steven
Super speedy and really friendly staff.
Alsters Kelley Solicitors Ltd
Writing a Codicil
|
667 Total Company Reviews
Writing a Codicil
|
667 Total Company Reviews
Manor Terrace, Friars Road, Coventry, West Midlands, CV1 2NU
Accepting new clients
Manor Terrace, Friars Road, Coventry, West Midlands, CV1 2NU
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 653912
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Alsters Kelley Solicitors Ltd Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
13%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
13% above
national average
Success
Rate
Rate
Satisfied with outcome
18%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Recommend
Would recommend to friends and family
19%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication
4.9/5
Initial Impressions
4.9/5
Approachability
5.0/5
Documentation Accuracy
4.9/5
Legal Knowledge
5.0/5
Value for money
4.8/5
Accreditations
Alsters Kelley Solicitors Ltd are accredited by
Trading names:
•
Alsters Kelley Solicitors
Description
At Alsters Kelley Solicitors, we provide quality legal advice in a straightforward and practical manner to people in Banbury, Coventry, Leamington Spa, Nuneaton, Southam and Stratford-upon-Avon. Our team of specialist lawyers, with a wealth of knowledge and experience, focus on a range of services for individuals. This covers everything from criminal litigation, conveyancing, wills, trusts and estate planning, to more sensitive family and clinical negligence matters.
Rankings by area of expertise
The rankings below show the areas of expertise that Alsters Kelley Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Alsters Kelley Solicitors Ltd Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
13%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
13% above
national average
Success
Rate
Rate
Satisfied with outcome
15%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
15% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
16%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
16% above
national average
Communication
4.8/5
Initial Impressions
4.9/5
Approachability
4.9/5
Documentation Accuracy
4.9/5
Legal Knowledge
4.9/5
Value for money
4.8/5
Accreditations
Alsters Kelley Solicitors Ltd are accredited by
Trading names:
•
Alsters Kelley Solicitors
Description
At Alsters Kelley Solicitors, we provide quality legal advice in a straightforward and practical manner to people in Banbury, Coventry, Leamington Spa, Nuneaton, Southam and Stratford-upon-Avon. Our team of specialist lawyers, with a wealth of knowledge and experience, focus on a range of services for individuals. This covers everything from criminal litigation, conveyancing, wills, trusts and estate planning, to more sensitive family and clinical negligence matters.
Rankings by area of expertise
The rankings below show the areas of expertise that Alsters Kelley Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Housing & Property
1 / 12
Wills, Trusts & Probate
1 / 8
Crime/ Criminal Defence
1 / 41
Family Law
1 / 10
Immigration
1 / 5
Clinical Negligence
1 / 22
Dispute Resolution
1 / 8
Private Client Law
1 / 3
Actions against the police
1 / 6
Personal Injury
1 / 9
Child Law
1 / 8
Company & Commercial
1 / 12
Consumer
1 / 6
Employment
1 / 7
Litigation
1 / 4
Criminal Law
1 / 27
Driving offences
1 / 4
Notary
1 / 18
Welfare & Benefits
1 / 5
Care Law
1 / 17
Civil Law
1 / 1
Cosmetic Surgery Law
1 / 6
Domestic Violence Law
1 / 13
Legal Aid
1 / 5
Money & Tax
1 / 9
Road Traffic Law
1 / 32
Weapon Law
1 / 3
Local
1 / 12
Housing & Property
147 / 4,700
Wills, Trusts & Probate
97 / 3,723
Crime/ Criminal Defence
22 / 2,121
Family Law
179 / 4,154
Immigration
135 / 2,254
Clinical Negligence
37 / 1,223
Dispute Resolution
83 / 1,785
Private Client Law
44 / 322
Actions against the police
26 / 186
Personal Injury
154 / 2,598
Child Law
77 / 1,639
Company & Commercial
195 / 4,064
Consumer
170 / 4,320
Employment
283 / 3,553
Litigation
71 / 903
Criminal Law
23 / 1,003
Driving offences
48 / 628
Notary
69 / 855
Welfare & Benefits
63 / 1,038
Care Law
33 / 535
Civil Law
19 / 80
Cosmetic Surgery Law
13 / 146
Domestic Violence Law
32 / 894
Legal Aid
13 / 122
Money & Tax
118 / 1,914
Road Traffic Law
14 / 251
Weapon Law
4 / 85
National
210 / 11,148
Pinned Reviews
Anonymous
Verified
This review was submitted by a verified client of Alsters Kelley Solicitors Ltd.
Criminal Law
Expert impactful support
Jaz provided advice and representation which demonstrated strong experience and expertise; helped us approach things in most helpful manner, and which yielded a better outcome than we expected and frankly could have hoped for. Hugely appreciated.
Solicitors tagged in
this review
Meet the team of Alsters Kelley Solicitors Ltd
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Amy Hillson
Wills & Probate Executive
0.0
|
0 Reviews
Hennah Aftab
Wills & Probate Executive
5.0
|
2 Reviews
Meet the team of Alsters Kelley Solicitors Ltd
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Jas Thiara
Senior Associate Solicitor
5.0
|
32 Reviews
Sunil Jagatia
Associate Solicitor
5.0
|
18 Reviews
Helen Checketts
Senior Associate Solicitor
4.9
|
15 Reviews
Nicola Gabriel
Paralegal &Police Station Representative
5.0
|
13 Reviews
Mandeep Dosanjh
Trainee Solicitor
5.0
|
5 Reviews
Malika Bonafous
Solicitor
5.0
|
4 Reviews
Paige Bell
Solicitor
5.0
|
3 Reviews
Hennah Aftab
Wills & Probate Executive
5.0
|
2 Reviews
Amy Hillson
Wills & Probate Executive
0.0
|
0 Reviews
Aneep Sehmi
Associate Solicitor
0.0
|
0 Reviews
Shabhana Safi
Paralegal
0.0
|
0 Reviews
Contact & Locations - Alsters Kelley Solicitors Ltd
Opening hours
| Monday | 09:00–17:00 |
| Tuesday | 09:00–17:00 |
| Wednesday | 09:00–17:00 |
| Thursday | 09:00–17:00 |
| Friday | 09:00–17:00 |
| Saturday | (Closed) |
| Sunday | (Closed) |
Manor Terrace, Friars Road, Coventry, West Midlands, CV1 2NU
Reviews
5.0
/5
207 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Alsters Kelley Solicitors Ltd
Clients praise the firm’s expertise across conveyancing, wills and probate, LPAs, family matters, criminal defence, personal injury and medical negligence. Reviews highlight smooth house moves, efficient transactions, clear guidance through probate, and strong support on complex or sensitive cases. Client-valued soft skills include friendly and approachable service, professionalism, empathy, patience and excellent communication. The team is often described as responsive, diligent and proactive, keeping clients well informed, explaining matters clearly and going the extra mile to achieve a reassuring, efficient and positive outcome.
Smooth process
Professional service
Friendly staff
Clear communication
Prompt responses
Helpful guidance
Efficient handling
Knowledgeable solicitors
Supportive team
Reassuring advice
ReviewSolicitors Review List
David M Jones
Verified
This review was submitted by a verified client of Alsters Kelley Solicitors Ltd.
Drawing up of my Will
Shannon was efficient and thoughtful and professional
Legal experts tagged in
this review
A representative from Alsters Kelley Solicitors Ltd responded to this review
Hi David, thank you so much for your lovely feedback about Shannon!
Lucy Smith
Verified
This review was submitted by a verified client of Alsters Kelley Solicitors Ltd.
Wills, Trusts & Probate
Will & Probate
Hennah was the solicitor that dealt with my grandfathers will & probate after he sadly died in November 2025. We initially met with her in January 2026 to go through the process as we hadn't dealt wirh anything like this before. She explained everything clearly and Probate had gone through by April 2026. We would definitely recommend Hennah at Alsters Kelley Solicitors Ltd to friends & family.
Legal experts tagged in
this review
A representative from Alsters Kelley Solicitors Ltd responded to this review
Hi Lucy - thank you for this kind review, we will be sure to pass this on to Hennah.
Margaret
Verified
This review was submitted by a verified client of Alsters Kelley Solicitors Ltd.
Wills, Trusts & Probate
INFORMATION ON WILL WRITING
I had my meeting with Anne Bickley. Anne Bickley is a trainee Solicitor. She was looking after my personal will writing I was very confident in her company She guided me through some questions without telling me what to do. A very good meeting it was a pleasure to have a meeting with her. 'Thank you'
Legal experts tagged in
this review
anonymous
Verified
This review was submitted by a verified client of Alsters Kelley Solicitors Ltd.
Wills, Trusts & Probate
5 stars
The reviewer did not leave a written review but instead left their feedback as a score in the Star Rating.
Legal experts tagged in
this review
anonymous
Verified
This review was submitted by a verified client of Alsters Kelley Solicitors Ltd.
Wills, Trusts & Probate
WILLS UPDATED
VERY PLEASED WITH SERVICE, SIMPLE AND GREAT ADVICE GIVEN. CLEAR + UNDERSTOOD ALL INSTRUCTIONS.
Legal experts tagged in
this review
Other Reviews
Sandra Moore
Sandra
I used the Nuneaton office to update my Will. Hannah was so friendly and informative. I will be going back for other services in the near future.
Many thanks for your lovely feedback - it is much appreciated and we look forward to assisting you again in the future.
Neil
Neil
We recently completed our Wills with Alsters Kelley Solicitors and were supported by Corrine Seabourne. Despite some initial delays due to a change in solicitor, Corrine was very approachable, clear, and thorough once she took over the matter. She took the time to explain everything carefully, particularly around trusts and provisions for a blended family and other complicated matters. All the documents reflected our wishes accurately. Overall, we felt well advised and confident in the final outcome, and we would be happy to recommend Alsters Kelley for Will and estate planning work.
A representative from Alsters Kelley Solicitors Ltd responded to this review
Many thanks for your lovely review and feedback about Corrine. We really appreciate the positive feedback and will ensure it is passed on to Corrine.
Terrance
Wills, Trusts & Probate
Terrance
I was given the unenviable job of sorting my dear sister's estate and probate out at a very emotional time . Fortunately I decided to go to Alsters Kelley (Southam) for guidance through this difficult time and was introduced to the lovely Corrine Seabourne who immediately gave me great confidence with her legal knowledge and 'know how'. She gave us clear and practical advice right from the very start. Corrine also had a brilliant legal secretary, Ella Lee, who was always on hand and kept us well informed and updated. I would not hesitate in recommending this impressive duo to anyone.
Legal experts tagged in
this review
A representative from Alsters Kelley Solicitors Ltd responded to this review
Thank you for your kind words, and we're glad we were able to be of assistance. We will be sure to pass them on to Corrine and Ella.
Jane
Wills, Trusts & Probate
Jane
Firstly I am leaving a review using my daughters Google account...so onto business.....my wife and I have recently written our Wills, and have been liaising with Neil Raiseborough at the Leamington Spa branch. We found the advice given met our needs for our situation. All questions were answered in a timely fashion, and face to face meetings conducted in a friendly but informative manner. We are happy with the service and would use Alsters Kelley again. David and Agnes Smith
Solicitors tagged in
this review
A representative from Alsters Kelley Solicitors Ltd responded to this review
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Jackie
Wills, Trusts & Probate
Jackie
My Will and LPA’ were dealt with in an efficient and timely manner. Excellent professional service from Corrine Seabourne and Pam Harmer, the team in Stratford Upon Avon
Legal experts tagged in
this review
A representative from Alsters Kelley Solicitors Ltd responded to this review
Thank you Jackie for leaving Corrine and Pam this great review. We are so happy you were pleased with the service you received, should ever need us in the future, do not hesitate to contact us.
Reviews
4.9
/5
667 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Alsters Kelley Solicitors Ltd
Clients praise the firm’s expertise across conveyancing, wills and probate, LPAs, family matters, criminal defence, personal injury and medical negligence. Reviews highlight smooth house moves, efficient transactions, clear guidance through probate, and strong support on complex or sensitive cases. Client-valued soft skills include friendly and approachable service, professionalism, empathy, patience and excellent communication. The team is often described as responsive, diligent and proactive, keeping clients well informed, explaining matters clearly and going the extra mile to achieve a reassuring, efficient and positive outcome.
Smooth process
Professional service
Friendly staff
Clear communication
Prompt responses
Helpful guidance
Efficient handling
Knowledgeable solicitors
Supportive team
Reassuring advice
ReviewSolicitors Review List
Alan
Verified
This review was submitted by a verified client of Alsters Kelley Solicitors Ltd.
Personal Injury
Knocked down by a car
From the outset Natasha was friendly and put me at eas in explaining processes and what would happen. The advice wasprofessional but also delivered in a very understanding way to someone who had been through both physical and mental trauma. I would recomend Natashato anyone seeking legal services.
Solicitors tagged in
this review
A representative from Alsters Kelley Solicitors Ltd responded to this review
Hi Alan, thank you for this kind review. We're so glad Natasha could help you during a difficult time.
Bawa
Verified
This review was submitted by a verified client of Alsters Kelley Solicitors Ltd.
Excellent Service from Deepak
Deepak was extremely helpful, professional, and friendly. He went above and beyond to assist me, and I truly appreciated his excellent service. Highly recommended!
Legal experts tagged in
this review
A representative from Alsters Kelley Solicitors Ltd responded to this review
Thanks so much for this lovely review, we will be sure to pass this on to Deepak!
Lyn
Verified
This review was submitted by a verified client of Alsters Kelley Solicitors Ltd.
Lengthy
Whole experience was quite smooth, without any unforeseen problems, but seemed to take quite a bit longer than we expected. Other than that it was satisfactory.
Legal experts tagged in
this review
A representative from Alsters Kelley Solicitors Ltd responded to this review
Hi Lyn - thank you for this feedback, it is much appreciated.
Tasha
Verified
This review was submitted by a verified client of Alsters Kelley Solicitors Ltd.
Family Law
Thanks grateful all your hard work best solicitors had honest fight tight
Great solicitos best had children n legal side broken law
A representative from Alsters Kelley Solicitors Ltd responded to this review
Hi Tasha, thank you for this review!
Helen Ryan
Verified
This review was submitted by a verified client of Alsters Kelley Solicitors Ltd.
Thank you!
Many thanks Hennah for all your efforts.
Legal experts tagged in
this review
A representative from Alsters Kelley Solicitors Ltd responded to this review
Thank you for this lovely review. We will pass this on to Hennah!
Other Reviews
Alan Brown
Alan
Friendly approachable firm of solicitors. Well recommended
Hi Alan, thank you for this review!
Sandra Moore
Sandra
I used the Nuneaton office to update my Will. Hannah was so friendly and informative. I will be going back for other services in the near future.
Many thanks for your lovely feedback - it is much appreciated and we look forward to assisting you again in the future.
Bill Bates
Bill
Miranda was absolutely brilliant throughout our house buying and selling process. Nothing was ever too much trouble, and she was always happy to take our calls or call us back as soon as she was available. She was professional, helpful, approachable and incredibly patient, especially when things became complicated. We always felt that we were in safe hands and that she genuinely cared about getting everything sorted for us. We wouldn’t hesitate to recommend Miranda and all the team at Alsters Kelly Solicitors.
Hi Bill - thank you so much for this lovely feedback about Miranda. We will be sure to pass your comments on, and we wish you the best of luck in your new home.
Steven Benson
Steven
Super speedy and really friendly staff.
Thank you so much for your 5 star review and your lovely comments Steven. Delighted we have been able to assist you so well.
Lainie Lawson
Lainie
I highly recommend Alsters Kelley for conveyancing. They handled our recent house move brilliantly. Their communication was excellent throughout the entire process, and they provided regular updates so we always knew exactly what was happening. They made what is usually a stressful experience run smoothly and efficiently!
Thank you so much for your lovely feedback. We are very pleased everything went so smoothly for you and we will ensure the team receive your feedback. Good luck in your new home.
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