Brindley Twist Tafft & James LLP

Professional throughout the process, excellent communication and very understanding.

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Richard Stanford

I am extremely pleased with the way our claim was dealt with. Communication was excellent and we were kept informed at every stage. I would highly recommend this solicitor.

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Adam Lloyd

Lynette’s empathetic nature and diligent, professional approach was everything I needed to support me through the process of my clinical negligence claim following a highly traumatic birth. Given the very personal nature of my claim it was really important to me to find the right person to take this forward and in Lynette I found a solicitor who was not only dedicated to achieving the best outcome in my case, but also mindful and deeply empathetic towards the circumstances that had brought me there, helping my family and I to navigate the complex and sometimes highly emotive process of medical negligence. Lynette’s approach was open, honest and she took great trouble in making sure that complex subjects and courses of action were communicated clearly, so I was fully aware of what was happening at each stage of the process and the options available to me. Lynette’s knowledge and experience in this area was clear, and her recommendations and advice was always rationale and considered. Lynette always kept me up to date with important updates and took the time to make herself personally available at a time that was convenient for me. Overall it was a real pleasure to deal with Lynette and I’m really grateful for her sound advice and attentiveness in helping me to secure the best possible outcome in my claim. I would not hesitate to recommend Lynette to anyone requiring a professional, knowledgable, compassionate and assiduous solicitor to support them with their medical negligence claim.

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Lynette Walsh

Excellent work, communication and professionalism from Tom and his team. I have recommended them to others and will continue to do so. Thank you!

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Tom Barnes

My case for clinical negligence was accepted by Brindley Twist Tafft and James. Julia French was the first solicitor representing me. Julia was professional, objective and understanding always making sure I understood each part of this procedure. Julia also travelled to Bromley and spent hours with me checking all the points raised in my claim. Julia was always prompt in continuing the claim and keeping me updated. Julia French left B T T James after several months. I was then contacted by Adam who informed me that he would be responsible for supporting me in my claim. Again, I really have to commend Adam for his professional but also extremely patient and kind support. Adam was diligent in keeping me quickly updated on trying to contact the solicitors for Khalida Aly. Khalida Aly continually tried to avoid submitting answers to requested information which prolonged the case. As Adam kept constant contact with me via email, telephone calls and conferences via Zoom it helped me greatly with a very very distressing experience. I feel that I was extremely fortunate to have had this firm of solicitors to support my case.

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Adam Lloyd

Fantastic company to deal with! The professionalism and hard work of Richard was outstanding. Despite a very long process, I was regularly kept up to date. The outcome was very successful and was more than initially expected. Delighted to recommend, one of the best solicitors I’ve ever dealt with. 🌟🌟🌟🌟🌟

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Richard Stanford

Finally closed my case thanks to bstj ever so warm and friendly really professional couldn’t of asked for a better solicitor he made sure I got what I deserved I’m not the best understanding big words and he made sure I understood everything

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Tom Barnes

I contacted BTTJ with a medical negligence claims when I was still grieving and being thrown medical jargon about my fathers unexpected death. They were open and honest and helped me understand the options but also the limitations of a claim. They were there throughout the hospital investigation and inquest to talk through outcomes and explain medical and legal implications. It made a difficult and unknown process easier to navigate. Sadly, and not through the fault of BTTJ, the payout was lower than we’d hoped but again this was fully explained, challenged and other options explored. I felt fully supported throughout the process and trusted their judgement and experience. The best outcome for us as a family was to get an apology and BTTJ were able to get this formally for us which gave a sense of closure. Thank you for all your help.

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Tom Barnes

I have almost closed a case with Brindley Twist Tafft & James, and I'm pleased to say my case was successful and the solicitor (Richard Stanford) was very helpful. I had injured my right knee as a result of playing football in August 2014, and had surgery on the knee in the spring/summer of 2015. As a result, however, I picked up infection and my knee required a further 5 surgeries after being diagnosed with septic arthritis. I filled out a form on google about my injury, and I was put in touch with Richard, who I provided details to, of my medical history in relation to my knee. Richard went over these details and immediately established where the faults lay, put me in touch with medical experts (radiology and orthopaedic surgeon), who provided good advice on the case and helped me and my family answer the questions that needed answering. Richard was thorough in his treatment of my case, and performed his role as a solicitor extremely well in order to help me gain the compensation I deserved - something I will always be grateful for. Over the phone and by email, Richard was always available. I wasn't aware of this firm before my case, but I certainly am now! Richard has been great for me, but as I can see from the website BTTJ are a firm who specialise in all kinds of negligence, and have a good team of solicitors which Richard is a part of.

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Richard Stanford