Chadwick Lawrence LLP

Chadwick Lawrence completely failed to do their job in a transfer of equity process, leaving me attached to a loan I should no longer be responsible for, and have continued to fail to resolve it for months. My ex bought me out of a flat we owned together over a year ago, and they still have not properly completed the process. They had to be chased every step of the way and still failed to do their job. Complete negligence and incompetence throughout every single step of what should have been a simple process.

My staircasing transaction eventually completed successfully, but only after a great deal of chasing and coordination on my part. The overall experience was significantly more stressful and time-consuming than I expected from a firm advertising specialist conveyancing services. Throughout the transaction I found myself repeatedly chasing updates and coordinating communications between Chadwick Lawrence, SAM Conveyancing, my housing association and my mortgage lender. I also spent considerable time trying to understand and resolve issues involving searches, SDLT queries, valuation expiry concerns, mortgage offer expiry concerns and incorrect staircasing information being circulated between parties. Whilst not every delay was necessarily within Chadwick Lawrence's direct control, I felt I was required to take a much more active role in progressing the transaction than I would reasonably expect from a client. Communication improved significantly towards the end of the matter and the transaction was ultimately completed successfully within a very tight deadline. Following completion, I raised my concerns through Chadwick Lawrence's complaints procedure. The firm acknowledged the frustrations experienced and the additional chasing and coordination required from me, and offered a tiny goodwill payment. Whilst I appreciate that gesture, I remain disappointed by the overall level of client intervention required throughout what should have been a relatively straightforward staircasing transaction.

As first-time buyers, we felt quite overwhelmed going into the house-buying process, but Nazmeen made the whole experience feel much more manageable. She worked efficiently throughout and kept us informed at every stage, which gave us a lot of reassurance during what can otherwise be quite a stressful process. We actually went from offer to completion in just 8 weeks. While we appreciate there are lots of factors involved in the timeline, we’re sure Nazmeen’s efficiency and organisation played a big part in everything running so smoothly. We’re really grateful for all her help and would happily recommend her to other first-time buyers.

I received a letter from Chadwick Lawrence on April 21st 2026, stating " you have been left a residual share of your late father's estate". Very nice i thought, only i HADN'T. They requested personal ID documents and banking details, which i sent. A couple of weeks later, they telephoned me to confirn the bank details and advised that the estate would be distributed shortly. After a few days i e-mailed them querying the payment but i was told that there had been an error and in fact, i was NOT in the will after all. They apologised and promised to delete all my details. I was sickened by this and immediately escalated a complaint to senior partner level. Their reply was abhorrent and cold stating that yes a mistake had been made but as i wasn't in the will there was nothing they could do. I have since submitted a SAR but no response and i have been offered absolutely no reasoning as to how this shambles could have occurred.

My conveyancer Bryony Macfarland from the Yorkshire branch of Chadwick Laurence was fantastic. She had been very patient as I had a few issues with my staircasing which postponed the case by a few months. Bryony replied to emails very promptly, also gave excellent explainations of things I didn't understand. I would happily use Bryony again for my next house move. The supporting team around Bryony were also very good.