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Thompsons

5.0 | 706 Reviews 706 Reviews | Restaurant Accident
2,411 Total Company Reviews info icon Restaurant Accident | info icon 2,411 Total Company Reviews Restaurant Accident | info icon 2,411 Total Company Reviews

4 Whitehall Crescent, DUNDEE, Dundee, Angus, DD1 4AU

Accepting new clients

4 Whitehall Crescent, DUNDEE, Dundee, Angus, DD1 4AU

Regulated by:

The Law Society of Scotland

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Thompsons Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Thompsons are accredited by

Personal Injury accreditation awarded to Thompsons
The Law Society of Scotland accreditation awarded to Thompsons
Trading names:
Thompsons Scotland LLP

Description

Thompsons' solicitors are on hand to help the victims of third-party accidents make personal injury claims in Dundee. Our service is proven to deliver results. We win more than 90% of the cases we take on and each week secure around £1 million in accident compensation for our clients. We are a Scotland-wide firm, but work for Dundee and Tayside claimants from our personal injury office on Whitehall Crescent in Dundee's city centre, close to St Mary's church. If you live in Dundee, North East Fife, Angus, Perth, Kinross or somewhere else near to Dundee, we can help you pursue your legal right to compensation.

Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Thompsons Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Thompsons are accredited by

Personal Injury accreditation awarded to Thompsons
The Law Society of Scotland accreditation awarded to Thompsons
Trading names:
Thompsons Scotland LLP

Description

Thompsons' solicitors are on hand to help the victims of third-party accidents make personal injury claims in Dundee. Our service is proven to deliver results. We win more than 90% of the cases we take on and each week secure around £1 million in accident compensation for our clients. We are a Scotland-wide firm, but work for Dundee and Tayside claimants from our personal injury office on Whitehall Crescent in Dundee's city centre, close to St Mary's church. If you live in Dundee, North East Fife, Angus, Perth, Kinross or somewhere else near to Dundee, we can help you pursue your legal right to compensation.

Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Robert Swinney

Robert Swinney

Verified
Personal Injury

First and hopefully last experience on an injury claim

"From my initial contact with Thompsons through to the satisfactory outcome of my claim I have been nothing but impressed by the clarity and professionalism of Jennifer and the team."

Legal experts tagged in
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Profile image of Fiona

Fiona

Verified
Consumer

Delighted

"I approached Jen following a recommendation by a friend. Throughout the process of my cosmetic claim, she has been knowledgeable, approachable, realistic, and is clearly an expert in her field. She kept me updated with any news, and was tenacious in dealing with the cosmetic company"

Legal experts tagged in
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Meet the team of Thompsons

Meet the team of Thompsons

Contact & Locations - Thompsons

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

4 Whitehall Crescent, DUNDEE, Dundee, Angus, DD1 4AU

Reviews

5.0 /5 706 Reviews
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Rating

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Clients say

What clients say about Thompsons

Clients praise the firm’s expertise in personal injury, wills, power of attorney and compensation claims, noting strong legal knowledge, effective negotiation and successful outcomes. Valued soft skills include clear, timely communication, empathy, patience and reassurance, plus professionalism, responsiveness and plain‑English explanations. Clients emphasise being kept informed, treated with respect and supported through stressful processes, and praise the firm’s thoroughness, honesty and client‑focused approach.

clear communication
kept informed
professional service
compassionate support
expert knowledge
efficient process
helpful staff
reassuring guidance
successful outcomes
friendly manner

ReviewSolicitors Review List

Profile image of Alison Elliot

Alison Elliot

Verified
Personal Injury

Helping me with my personal injury claim

Alix was very professional through out the process of my personal injury claim. She kept me up to date with how the claim was processing and if she needed any further information. I would highly recommend Alix as she was very professional throughout and she was very quick in responding to any enquiries I had and I felt completed supported throughout the process.

Legal experts tagged in
this review

0
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Sheila Bayne

Verified
Personal Injury

Excellent & Professional service through out.

Anne-Marie never failed to keep me updated on everything that was being done and dealt with, made me feel confident that the end result is what we aimed for.

Legal experts tagged in
this review

A representative from Thompsons responded to this review

Thank you for your kind feedback. We’re delighted to hear that Anne-Marie provided such a professional service throughout your claim. Keeping clients fully informed and ensuring they feel confident in the process is incredibly important, so it’s wonderful to know that Anne-Marie’s communication and support helped reassure you every step of the way. We’re also pleased that the outcome met the goals you were working towards together. We’ll be sure to pass on your kind words to Anne-Marie. Thank you for choosing Thompsons, and we wish you all the very best for the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Sinead McMillan

Sinead McMillan

Verified
Personal Injury

Great from start to finish

Anne Marie Harbison was amazing from start to finish. She kept me updated every step of the way, provided professional advice, and took the time to explain everything clearly. Her support and guidance throughout the entire process were greatly appreciated. I would highly recommend Anne Marie to anyone looking for excellent service and expertise. Thank you for everything you’ve done for me.

Legal experts tagged in
this review

A representative from Thompsons responded to this review

Thank you for your wonderful feedback. We’re delighted to hear that Anne Marie provided such excellent support throughout your claim. Keeping clients informed, providing clear advice and taking the time to explain every stage of the process are qualities that Anne Marie is known for, so it’s fantastic to hear that her guidance made such a positive difference to your experience. Your recommendation means a great deal, and we’ll be sure to pass on your kind words to Anne Marie. Thank you for placing your trust in Thompsons, and we wish you all the very best for the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Lyndsey Marshall

Lyndsey Marshall

Verified
Personal Injury

Empathy & Compassion

We used Thompson's to help my son receive compensation after being left partially sighted due to an injury at work. I chose Thompson's really just down to their name as it was my maiden name and I'm so glad I did. From the first initial call with Caitlyn to the last I can highly recommend anyone to call Thompson's if you are needing advice on similar incidents. Caitlyn was very empathetic & compassionate towards my son and the circumstances surrounding his injury and was confident that she would be able to help us achieve the correct outcome. We were kept fully informed throughout the whole process and all questions were respected and answered fully. Today we received the amazing news that my sons case went in his favour and he is due to receive a nice sum of compensation for what has happened to him. This wouldn't have been possible without Caitlyn and Thompson's hard work and dedication. We really can't thank you enough for what you have done.

Legal experts tagged in
this review

A representative from Thompsons responded to this review

Thank you so much for taking the time to share your experience. We are truly sorry to hear about the life-changing injury your son suffered, we’re delighted that Caitlyn was able to provide the support, guidance and representation needed to achieve a successful outcome. Your comments about Caitlyn’s empathy, compassion and dedication mean a great deal. We understand how difficult and emotional these circumstances can be, and it’s so important that clients and their families feel supported, informed and listened to throughout the process. We’re pleased that Caitlyn was able to secure the compensation your son deserved and help bring some closure following such a challenging time. We’ll be sure to pass on your wonderful feedback to her, as she will be incredibly touched by your kind words. On behalf of everyone at Thompsons, thank you for placing your trust in us. We wish your son and your family all the very best for the future.

0
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Profile image of Michael mackir

Michael mackir

Verified
Personal Injury

Excellent service and proffeshional treatment

Lorraine made the whole case from start to finish easy to understand , always kept me up to date she took my health issues into consideration and made sure i was not overwhelmed with this experiance and reaching the outcome i was looking for i cannot thank her enough. This now allows me to close this stressfull chapter happy with the outcome thank you once again for making the whole claim easy and straightfoward to the correct outcome for me and my family.thompsons will be my first point of contact if i ever need help in the future

Legal experts tagged in
this review

A representative from Thompsons responded to this review

Thank you for taking the time to leave such thoughtful feedback. We’re delighted to hear that Lorraine was able to guide you through your claim in a way that was clear, supportive and considerate of your individual circumstances. We understand that pursuing a claim can be stressful, particularly when dealing with health issues, so it’s wonderful to know that Lorraine took the time to ensure the process never felt overwhelming and helped you achieve the outcome you were hoping for. Being able to draw a line under a difficult chapter and move forward with peace of mind is incredibly important, and we’re pleased we could help you and your family reach that point. We’ll be sure to pass your kind words on to Lorraine, who will be delighted to receive them. Thank you for your trust in Thompsons. Knowing that we would be your first choice should you ever need legal assistance in the future is a compliment we truly value.

0
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Other Reviews

Profile image of Scott Campbell

Scott Campbell

Personal Injury

Scott

Nathelie was always courteous and respectful throughout the process, I was informed and kept up to date , No issues at all

Legal experts tagged in
this review

A representative from Thompsons responded to this review

Thank you for your kind feedback! We’re delighted to hear that Nathalie provided a courteous and respectful service throughout your claim. Keeping our clients informed and up to date is very important to us, so it’s great to know you felt supported every step of the way. We’ll be sure to pass on your comments. Thank you for taking the time to share your experience.

0
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Profile image of Jessie Murray

Jessie Murray

Personal Injury

Jessie

Everyone was helpful especially Nathalie Axelsson. She kept me up to date with what was happening in my case and was always available if I had any questions. It was thanks to her that my case got settled.

Legal experts tagged in
this review

A representative from Thompsons responded to this review

Thank you for your kind feedback. We’re delighted to hear that you had a positive experience with our team and that Nathalie provided such excellent support throughout your claim. Keeping clients informed and being available to answer questions is something we take great pride in, so it’s wonderful to know that Nathalie’s communication and dedication helped you feel supported every step of the way. We’re also pleased that she was able to help bring your case to a successful conclusion. We’ll be sure to pass on your kind words to Nathalie. Thank you for choosing Thompsons, and if you ever need any assistance in the future, we’re here to help.

0
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Profile image of Elizabeth O'Donnell

Elizabeth O'Donnell

Personal Injury

Elizabeth

Perfect service great communication throughout

A representative from Thompsons responded to this review

We’re delighted to hear that you received perfect service and great communication throughout your claim. Providing a smooth and supportive experience is very important to us. If you ever need any assistance in the future, we’re here to help.

0
Collected on: Google collection source logo
Profile image of Lisa M

Lisa M

Personal Injury

Lisa

If you are looking to pursue a personal injury claim then this is the firm for you, throughout my case i was kept constantly up to date with what was happening and I really appreciate the hard work put in by all involved to get me the compensation I deserved. Thank you

A representative from Thompsons responded to this review

Thank you so much for your kind recommendation! We’re delighted to hear that you felt well informed and supported throughout your claim. Keeping our clients up to date and working hard to achieve the best possible outcome is always our priority, so it’s great to know this made a difference to your experience. We truly appreciate your feedback and your thanks—if you ever need any assistance in the future, we’re here to help.

0
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Profile image of Aneta

Aneta

Personal Injury

Aneta

I highly recommend it! I am incredibly impressed with the service I received. From start to finish, my experience was exceptional. The professionalism, attention to detail, and genuine care demonstrated by the team involved made a huge impression on me. Every question I had was answered promptly, and I felt supported throughout the entire process. It was a very positive experience; I cannot praise your services enough!

A representative from Thompsons responded to this review

Thank you so much, Aneta, for your wonderful feedback. We’re delighted to hear that you had such a positive experience with our team. Providing clear communication, support and care throughout the process is incredibly important to us, so it means a lot to know this made a difference for you. We truly appreciate your recommendation and are glad we were able to help. Regards Thompsons Solicitors Scotland.

0
Collected on: Google collection source logo

Reviews

4.8 /5 2411 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Thompsons

Clients praise the firm’s expertise in personal injury, wills, power of attorney and compensation claims, noting strong legal knowledge, effective negotiation and successful outcomes. Valued soft skills include clear, timely communication, empathy, patience and reassurance, plus professionalism, responsiveness and plain‑English explanations. Clients emphasise being kept informed, treated with respect and supported through stressful processes, and praise the firm’s thoroughness, honesty and client‑focused approach.

clear communication
kept informed
professional service
compassionate support
expert knowledge
efficient process
helpful staff
reassuring guidance
successful outcomes
friendly manner

ReviewSolicitors Review List

Profile image of Alison Elliot

Alison Elliot

Verified
Personal Injury

Helping me with my personal injury claim

Alix was very professional through out the process of my personal injury claim. She kept me up to date with how the claim was processing and if she needed any further information. I would highly recommend Alix as she was very professional throughout and she was very quick in responding to any enquiries I had and I felt completed supported throughout the process.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Tracy Byrne

Tracy Byrne

Verified

Excellent

I have had an excellent experience with Anne Marie. My experience has been seamless and they have been informative at all times keeping me upto date with all information

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Sheila Bayne

Sheila Bayne

Verified
Personal Injury

Excellent & Professional service through out.

Anne-Marie never failed to keep me updated on everything that was being done and dealt with, made me feel confident that the end result is what we aimed for.

Legal experts tagged in
this review

A representative from Thompsons responded to this review

Thank you for your kind feedback. We’re delighted to hear that Anne-Marie provided such a professional service throughout your claim. Keeping clients fully informed and ensuring they feel confident in the process is incredibly important, so it’s wonderful to know that Anne-Marie’s communication and support helped reassure you every step of the way. We’re also pleased that the outcome met the goals you were working towards together. We’ll be sure to pass on your kind words to Anne-Marie. Thank you for choosing Thompsons, and we wish you all the very best for the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Sinead McMillan

Sinead McMillan

Verified
Personal Injury

Great from start to finish

Anne Marie Harbison was amazing from start to finish. She kept me updated every step of the way, provided professional advice, and took the time to explain everything clearly. Her support and guidance throughout the entire process were greatly appreciated. I would highly recommend Anne Marie to anyone looking for excellent service and expertise. Thank you for everything you’ve done for me.

Legal experts tagged in
this review

A representative from Thompsons responded to this review

Thank you for your wonderful feedback. We’re delighted to hear that Anne Marie provided such excellent support throughout your claim. Keeping clients informed, providing clear advice and taking the time to explain every stage of the process are qualities that Anne Marie is known for, so it’s fantastic to hear that her guidance made such a positive difference to your experience. Your recommendation means a great deal, and we’ll be sure to pass on your kind words to Anne Marie. Thank you for placing your trust in Thompsons, and we wish you all the very best for the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Lyndsey Marshall

Lyndsey Marshall

Verified
Personal Injury

Empathy & Compassion

We used Thompson's to help my son receive compensation after being left partially sighted due to an injury at work. I chose Thompson's really just down to their name as it was my maiden name and I'm so glad I did. From the first initial call with Caitlyn to the last I can highly recommend anyone to call Thompson's if you are needing advice on similar incidents. Caitlyn was very empathetic & compassionate towards my son and the circumstances surrounding his injury and was confident that she would be able to help us achieve the correct outcome. We were kept fully informed throughout the whole process and all questions were respected and answered fully. Today we received the amazing news that my sons case went in his favour and he is due to receive a nice sum of compensation for what has happened to him. This wouldn't have been possible without Caitlyn and Thompson's hard work and dedication. We really can't thank you enough for what you have done.

Legal experts tagged in
this review

A representative from Thompsons responded to this review

Thank you so much for taking the time to share your experience. We are truly sorry to hear about the life-changing injury your son suffered, we’re delighted that Caitlyn was able to provide the support, guidance and representation needed to achieve a successful outcome. Your comments about Caitlyn’s empathy, compassion and dedication mean a great deal. We understand how difficult and emotional these circumstances can be, and it’s so important that clients and their families feel supported, informed and listened to throughout the process. We’re pleased that Caitlyn was able to secure the compensation your son deserved and help bring some closure following such a challenging time. We’ll be sure to pass on your wonderful feedback to her, as she will be incredibly touched by your kind words. On behalf of everyone at Thompsons, thank you for placing your trust in us. We wish your son and your family all the very best for the future.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Scott Campbell

Scott Campbell

Personal Injury

Scott

Nathelie was always courteous and respectful throughout the process, I was informed and kept up to date , No issues at all

Legal experts tagged in
this review

A representative from Thompsons responded to this review

Thank you for your kind feedback! We’re delighted to hear that Nathalie provided a courteous and respectful service throughout your claim. Keeping our clients informed and up to date is very important to us, so it’s great to know you felt supported every step of the way. We’ll be sure to pass on your comments. Thank you for taking the time to share your experience.

0
Collected on: Google collection source logo
Profile image of Jessie Murray

Jessie Murray

Personal Injury

Jessie

Everyone was helpful especially Nathalie Axelsson. She kept me up to date with what was happening in my case and was always available if I had any questions. It was thanks to her that my case got settled.

Legal experts tagged in
this review

A representative from Thompsons responded to this review

Thank you for your kind feedback. We’re delighted to hear that you had a positive experience with our team and that Nathalie provided such excellent support throughout your claim. Keeping clients informed and being available to answer questions is something we take great pride in, so it’s wonderful to know that Nathalie’s communication and dedication helped you feel supported every step of the way. We’re also pleased that she was able to help bring your case to a successful conclusion. We’ll be sure to pass on your kind words to Nathalie. Thank you for choosing Thompsons, and if you ever need any assistance in the future, we’re here to help.

0
Collected on: Google collection source logo
Profile image of Elizabeth O'Donnell

Elizabeth O'Donnell

Personal Injury

Elizabeth

Perfect service great communication throughout

A representative from Thompsons responded to this review

We’re delighted to hear that you received perfect service and great communication throughout your claim. Providing a smooth and supportive experience is very important to us. If you ever need any assistance in the future, we’re here to help.

0
Collected on: Google collection source logo
Profile image of Lisa M

Lisa M

Personal Injury

Lisa

If you are looking to pursue a personal injury claim then this is the firm for you, throughout my case i was kept constantly up to date with what was happening and I really appreciate the hard work put in by all involved to get me the compensation I deserved. Thank you

A representative from Thompsons responded to this review

Thank you so much for your kind recommendation! We’re delighted to hear that you felt well informed and supported throughout your claim. Keeping our clients up to date and working hard to achieve the best possible outcome is always our priority, so it’s great to know this made a difference to your experience. We truly appreciate your feedback and your thanks—if you ever need any assistance in the future, we’re here to help.

0
Collected on: Google collection source logo
Profile image of Aneta

Aneta

Personal Injury

Aneta

I highly recommend it! I am incredibly impressed with the service I received. From start to finish, my experience was exceptional. The professionalism, attention to detail, and genuine care demonstrated by the team involved made a huge impression on me. Every question I had was answered promptly, and I felt supported throughout the entire process. It was a very positive experience; I cannot praise your services enough!

A representative from Thompsons responded to this review

Thank you so much, Aneta, for your wonderful feedback. We’re delighted to hear that you had such a positive experience with our team. Providing clear communication, support and care throughout the process is incredibly important to us, so it means a lot to know this made a difference for you. We truly appreciate your recommendation and are glad we were able to help. Regards Thompsons Solicitors Scotland.

0
Collected on: Google collection source logo

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