Star Legal Limited

Very Professional with very clear communication skills, willing to explain things more than once when I didn't understand the process. Very patient and understanding to the very end of the sale making it a stress free process. Thank you for all your support

My sister and I initially had to register our mothers house with the land registry then mum passed away. We saw Gemma to sort out the probate, she was friendly and very helpful, it was all sorted quickly. Todd dealt with the sale of the property. I only spoke with Todd rather than Lorna, he was friendly efficient, patient and very approachable. Thank you!

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Todd Farmer

As we are selling an upstairs and downstairs flat (using Star Legal Clevedon for the conveyancing), we have needed to set up leases and a management company. The Clifton branch of Star Legal ( Jodie and Rowland) have dealt with the corporate aspect of the sales for us in a most friendly, helpful and efficient manner. We have been fully informed as to what is happening in a timely, clear and helpful way and I would have no hesitation in recommending both Jodie and Rowland

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Jodie Ramplin

Everyone was so helpful and were willing to help overcome any problems. Highly recommend

My experience with Star Legal was straightforward with queries answered quickly. The team are friendly and professional. They made it easy to navigate next steps and were on top of everything.

Just completed a complex conveyance of 2 offices a farm house and land. Took the trouble to visit the site to ensure all the details were covered All dealt with very professionally, efficiently and at a reasonable price. Highly recommended

We chose Star Legal as our conveyancer last September; all other local options were full. Positives: everyone I spoke to was nice/friendly and overall they got the job done. Negatives: they were pretty slow despite the lack of chain. We were first time buyers so probably needed a bit of handholding; I called once a fortnight for a status update and to find out what the next steps were. Despite this, I lost count of how many times a new survey or process seemed to crop up explained. Language wise, there were also a number of these surveys that we were told by SL that we 'needed' and speaking with others now we have learned they were actually optional. Also, my father had kindly gifted me some money towards the deposit, which I declared in our initial onboarding form. Star Legal sat on this information and then announced they needed some extra security checks from my father once this was the last thing standing between us and exchange. By this point it was the end of Nov and we were back in lockdown, and my dad (who is a carer) was asked if he could drive 100 miles to Bristol to have the SL receptionist verify his identity. However, my major grievance is that this was my first and only experience of overt sexism. They continually printed my name as Mrs 'partners surname' despite me continually crossing this out and putting my actual name (we are not married) on all paperwork. I also led on the paperwork, email correspondence and phone calls, and yet if they wanted to contact us, it was always my partner that they contacted. He reached a point where he would just say "I don't know, I'll hand the phone over to my partner" when they rang. Only when the head of the branch got involved in our case towards the end did this change and she would call me instead of him. Plenty of other issues including a delay with our trust deed, a slew or errors interpreting the bank statements from my dad, and being sent our final invoice and then getting a call because they realised they had overcharged by £200, followed by another call after this refund because they'd also missed something worth £500 off the invoice.

Victoria Draper from Star Legal managed the conveyancing for the purchase of 2 apartments and the sale of 1 apartment in Cheltenham for me. She and her support team were professional, efficient, and proactive at all times and I would have no hesitation in highly recommending them to anyone requiring their services

As first time house buyers myself and my partner were a little unsure about which conveyancer to choose. We're very glad we went with Star Legal in Bradley Stoke, Caroline was very quick to respond to any of our queries and we were kept well informed through each stage of the process. We had a number of delays and issues with the sellers solicitors but Star Legal dealt with the situation very professionally, kept us totally in the loop and were happy to chase the other parties for us. Many thanks for your help Caroline & the team!