01873 736536
Friendly solicitors. Tailored services. Fair fees. Star Legal's experts are proud to guide people and businesses through their legal challenges. Big or small. From start to finish.
Star Legal Limited
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Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Star Legal Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Star Legal Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Star Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Star Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Star Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Star Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Star Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Renting and Tenancy Agreements
Claire
Collected on:
Professional, clear, expert advice from a personable and pleasant solicitor, committed to helping people and showing a genuine human interest in doing so. Highly recommended
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Alain
Collected on:
We used star legal haverfordwest.
This was the second time. The first time was ok but this time, we got treated as dirt by them. We sent emails and half the time they never answer. There is no communication they tell you nothing and they don’t communicate between solicitors. We ask at the end a detailed explanation off the payment we are still waiting they just don’t care DO not use
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Matter Type:
Consumer Disputes
Sam
Collected on:
Overpriced. Service is a word not in their dictionary.
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Verified review
This review has been left by a verified client who used Star Legal Limited.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
This review is for a different branch.
I used Star Legal for conveyancing (Sale only). Professional from the beginning and throughout. Resolved a significant legal technicality for us so the sale would proceed. Good communication throughout. Could answer all questions we had in a timely manner. Always phones me back or emailed as appropriate. Transparent with all costs, some solicitors I made initial enquiries with were not. Would use again.
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Verified review
This review has been left by a verified client who used Star Legal Limited.
Matter Type:
Residential Conveyancing
Ms F
Collected on:
This review is for a different branch.
Harvinder was amazing. I would highly recommend her. She was very professional and helpful and always communicated well.
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Verified review
This review has been left by a verified client who used Star Legal Limited.
Matter Type:
Residential Conveyancing
Mr P
Collected on:
This review is for a different branch.
Harvinder was very easy to deal with. She was very knowledgeable and kept us informed about the property sale. Documents were posted out when required and the whole legal process was very smooth. I would highly recommend this service and I will be using them again on a further property sale.
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Verified review
This review has been left by a verified client who used Star Legal Limited.
Matter Type:
Residential Conveyancing
Mr C
Collected on:
This review is for a different branch.
In searching for a solicitor for conveyancing, a friend recommended Star Legal. She told me she had recommended it to 10+ of her friends, and all the experiences have been positive. I took the advice to ask Star Legal for help, and this was the best advice I had ever taken. Star Legal's professional and efficient work made the conveyancing process transparent and smooth. As a first-time buyer, I did not know much about the whole process, but Sara and the crew were professional and friendly in answering all my questions and enquiries, so I had a peaceful mind, knowing that things were progressing well. The whole process took three months to complete (could be two months, but there were hiccups on the seller's side), so they were efficient without compromising the steps and details. Without them, I could not have moved to my new home as planned. Thanks, Star Legal!
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Verified review
This review has been left by a verified client who used Star Legal Limited.
Matter Type:
Residential Conveyancing
Chas
Collected on:
This review is for a different branch.
How does buying a vacant, £100k flat take five months from offer being accepted to Completion? Buying a property in the US takes a maximum of four weeks! There was no chain anywhere, the vendor was desperate to sell, and the CASH buyer was desperate to buy.
It emerged the solicitor posted important documents to the buyer ADDRESSED TO THE PROPERTY THEY WERE BUYING rather than their home address (eg declaration of funds form, inventory).
Buyer was told by their solicitor that they had been trying to phone them on a landline all morning, when it emerged that they didn't actually have the buyer's landline phone number.
Solicitor incorrectly addressed emails to the buyer so they never arrived.
The 'Armalytix' system the buyer was told to sign-up (and pay) for (for AML checks) massively complicated matters and didn't work anyway as the elderly buyer didn't 'do' online banking and really struggles with IT.
Solicitor finally agreed to a Completion Date despite not being in possession of all the facts regarding the property's service charge and ground-rent fees, thereby demanding the last-minute and immediate transfer of £2k before contracts could be exchanged.
Solicitor misadvised the cost of the property's service charges as annual instead of bi-annual meaning the service charge for the property is twice as expensive as expected.
Days AFTER completion, buyer received a random request for an ADDITIONAL £180 with no explanation or invoice.
There were sections of the inventory which had been incorrectly completed by the seller's solicitor which no-one picked up on.
It baffles me how this took so long. It's all just protocols and a procedures - and everyone involved must have done it hundreds of times before. Nothing they did was new to them, and there was no sense of urgency from anyone.
The mistakes I noticed listed above are just the ones I I'm not 100%
On the plus side, I was impressed that they hand-delivered documents to the buyer (rather than post them) when they realised how close they were.
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Verified review
This review has been left by a verified client who used Star Legal Limited.
Ms D
Collected on:
This review is for a different branch.
Process relatively simple. Onboarding service is unwieldy and difficult to go back and forward adding relevant detail. Otherwise dealing with Star Legal was very good.
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Verified review
This review has been left by a verified client who used Star Legal Limited.
HOUSE SALE
Collected on:
This review is for a different branch.
Star Legal were very efficient and helpful during a protracted and difficult house sale
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Dan
Collected on:
We were reccomended to use Star Legal by the equally excellent Maggs & Allen estate agents, Angela and Chloe are first rate, communication was clear concise, time frames were met and every aspect was handled with total professionalism - Well recommended.
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CHRIS
Collected on:
Amazing Litigation @ Star Legal, Fishponds -
I would like to take this opportunity to thank Peter Wood and his lovely team @Star Legal Fishponds for dealing with a difficult and prolonged litigation case. Peter Wood’s advice, professionalism and kindness was outstanding at an extremely difficult time. “ I am so happy to recommend Peter Wood and his team @ Star Legal, Fishponds”
Thank you again.
Mr C -Hereford
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Fiona
Collected on:
I can’t recommend star legal Tiverton enough! Richard and Helle were amazing to deal with throughout the process of our new house purchase. This was not a normal house purchase with lots of time on our hands, this was an auction purchase with an extremely tight turn around time (with non negotiable completion date) at a very busy period for the property market (June 2021).
Richard and Helle kept us updated throughout and took away the stresses, going above and beyond to ensure we completed on time to meet our auction terms. Richard is extremely knowledgeable and explains everything clearly, he was able to keep our confidence throughout the process, despite some hurdles along the way out of his control! We are very happy we used Star Legal Tiverton and wouldn’t want to use anywhere else in the future.
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Claudio
Collected on:
A extremely stressful experience which affected my health.I did not understand what was required on various forms but was expected to know,I felt belittled.
Never again!
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Mike
Collected on:
Sims Cook & Teague were brilliant, but since being taken over by Star they are awful. Poor communication & showed no interest in my elderly mum's house sale.
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Through our head office based in Bristol and our other offices based in the South West and Wales, we have lawyers who are able to work flexibly to provide the best service for our diverse client base. Our clients include those local to the South West and Wales, UK national clients and international clients. Our practice is built around highly experienced and knowledgeable lawyers. We make intelligent use of technology. Our ethos is to offer a competitively priced personal service provided by experts in their fields.
