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How Star Legal Limited Compares

Value for money

This firm - 86%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Star Legal Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Star Legal Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 6%
About Right 93%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 88%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Star Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Star Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 88%
No 12%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 88%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Star Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Star Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 88%
No 12%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Star Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.4/5

Reviews summary

  • Excellent

    322
  • Very Good

    33
  • Average

    8
  • Poor

    5
  • Awful

    39

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Mr R

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Mr R

May 29, 2024

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Collected on:

Super efficient service

Our buyer wanted to complete in 8 weeks. I thought this would be impossible buy Harvinder made it happen and actually completed in 7 weeks. The work involved leaseholding and management transfers so Harvinder did extremely well to keep everything on track. She made what could have been a very stressful process a very simple one.

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Ms C

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Wills

Ms C

January 15, 2024

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Collected on:

MAking new wils

We had made wills some years ago and needed to have new versions made. Stephen Fox of Star Legal in Aldridge provided us with advice on how to make new wills which reflected our personal situation and followed through the process in a professional and timely manner. We would not hesitate to use his services again and would thoroughly recommend him to to our friends.

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Ms J

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Wills

Ms J

January 15, 2024

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Collected on:

Firstclass

I would recommend Mr Fox to anyone. He is very approachable, knowledgeable and professional. He explained everything very clearly and was very honest about the costs involved. I wouldn't use anyone else now.

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Mrs S

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Wills

Mrs S

December 22, 2023

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Collected on:

Will

Will

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Mr S

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Mr S

December 22, 2023

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Collected on:

Friendly efficient service

Star Legal are very friendly practice and keep you informed on every step of the work. Very Efficient and friendly practice.

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Rashpal

Matter Type:

Residential Conveyancing

Rashpal

October 17, 2023

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Collected on:

Conveyancing for a limited company.

This is the second time we have used Star Legal to purchase an investment property. They have handled the acquisitions professionally and kept us up to date with the progress. We will be using them again in the future.

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Mr T

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Wills

Mr T

July 31, 2023

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Collected on:

Service

First class service, professional, straightforward, would recommend.

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Mr A

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Wills

Mr A

May 02, 2023

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Collected on:

Will

Service was top marks everything sorted out to what I requested. I would use them again, they put you at ease.

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Anonymous

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Wills

Anonymous

April 21, 2023

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Collected on:

Truly Profession service (Will)

Our solicitor offered us the service we requested without embellishments or unnecessary add-ons. Everything was explained plainly and succinctly and we had a clear understanding of all the instructions and their implications. We would sincerely recommend him to anyone seeking a similar service.

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Wayne & Shirley

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Wills

Wayne & Shirley

February 07, 2023

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Collected on:

Willing to help

If you're looking to make a a will you need to make an appointment with Stephen fox of Star Legal Aldridge. He is so professional and will talk you through all the legal implications. He is so friendly after 10 mins I was really relaxed. it was like visiting an old friend I didn't want to leave.

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Reviews collected from

Stephen

Stephen

February 06, 2022

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Stephen

Difficult to see if these Guys are really interested. Been using them 2018, and the service seems to be going down hill rapidly

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Jennifer

Jennifer

September 26, 2021

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Collected on:

Jennifer

Friendly staff and excellent place for legal help!

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Carol

Carol

June 11, 2021

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Carol

Rang these solicitors twice regarding review and update of wills over a month ago. Was promised a call back on each occasion (all contact details given) and not heard a thing. Not able to recommend and very poor customer service based on this non response. Shame as I prefer to support local businesses.

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J

J

April 16, 2021

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A client

Called about a dispute I had with a garage. Very responsive and gave good comprehensive, unbiased advice. Friendly and gave the best solution.

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Nelam

Nelam

September 10, 2020

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Nelam

Excellent customer service, I recieved by mandy whilst in hospital, represented me in a very professional manner and very understanding would highly recommend star legal for law practices which they provide. Mandy was excellent

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About this branch

Description

Through our head office based in Bristol and our other offices based in the South West and Wales, we have lawyers who are able to work flexibly to provide the best service for our diverse client base. Our clients include those local to the South West and Wales, UK national clients and international clients. Our practice is built around highly experienced and knowledgeable lawyers. We make intelligent use of technology. Our ethos is to offer a competitively priced personal service provided by experts in their fields.

Regulated by

Solicitors Regulation Authority

Legal services

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