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How Star Legal Limited Compares

Value for money

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Limited data.

This firm - 86%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Star Legal Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Star Legal Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 88%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Star Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Star Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 88%
No 12%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 88%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Star Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Star Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 88%
No 12%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Star Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.4/5

Reviews summary

  • Excellent

    306
  • Very Good

    32
  • Average

    7
  • Poor

    4
  • Awful

    40

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
B

B

February 12, 2021

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Dean Roach and Mega were extremely helpful in dealing with matrimonial matters.

Dean's no nonsense straight to the point approach was just what I needed. I have no hesitation in recommending their services.

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C

C

October 20, 2020

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Review for Star Legal

Caughlin was fantastic, very thorough & professional.

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L

L

March 03, 2020

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Always quick to respond

Caughlin was always quick to respond to me and very good at chasing the buyer's solicitors when required for an update.

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HOUSE SALE

Verified review

This review has been left by a verified client who used Star Legal Limited.

HOUSE SALE

March 25, 2024

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HOUSE SALE

Star Legal were very efficient and helpful during a protracted and difficult house sale

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Paul

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Paul

March 21, 2024

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Superb service

I have used Star Legal in Bradley Stoke for a number of transactions. I have always found the staff very responsive to queries, proactive in moving things along and courteous. Their fees are reasonable too and I would recommend them.

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Mr S

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Mr S

March 18, 2024

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First class service

From the start the whole team were professional, welcoming, friendly and easy to talk to, they kept me informed all the way through. The provided an excellent service. I would not hesitate to recommend them.

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Anonymous

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Wills

Anonymous

March 18, 2024

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My Will

Dealt with professional and carefully. It was a smooth process.

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Jonathon Body

Verified review

This review has been left by a verified client who used Star Legal Limited.

Jonathon Body

March 11, 2024

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Couldn’t have asked for better

We had previously used Star Legal for staircasing our Help to Buy loan, where we had a good service.

When getting quotes prior to selling and moving, Star Legal offered a reasonable quote. But I have to say the service we received was absolutely first class. We had one sale fall through, but at all times Sarah and the team kept communication strong and the failure to sell first time around was nothing that Star Legal could’ve prevented.

This firm is battling the cheaper conveyancing houses which must make their job very tough - patience required all round!

We knew whenever we were told anything from Star Legal that we could trust their word, which I have learned through buying and selling houses is hard to come by.

Would never recommend anybody else in the Bristol area - these exceeded all expectations.

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Ms S

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Wills

Ms S

March 07, 2024

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Friendly and professional service

We were given clear and well-informed advice for drawing up complex wills.

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Anonymous

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Anonymous

February 19, 2024

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A Big Thank you

Despite our buyers solicitors making our sale a long drawn out procedure Jon, assisted by Kirstie remained positive, kept us up to date and fully informed. We got there in the end! It is not for the first time Jon has aced for us and will not be the last. We certainly recommend Jon. Excellent service.

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Reviews collected from

Dan

Dan

April 27, 2022

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Dan

We were reccomended to use Star Legal by the equally excellent Maggs & Allen estate agents, Angela and Chloe are first rate, communication was clear concise, time frames were met and every aspect was handled with total professionalism - Well recommended.

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CHRIS

CHRIS

April 13, 2022

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CHRIS

Amazing Litigation @ Star Legal, Fishponds -
I would like to take this opportunity to thank Peter Wood and his lovely team @Star Legal Fishponds for dealing with a difficult and prolonged litigation case. Peter Wood’s advice, professionalism and kindness was outstanding at an extremely difficult time. “ I am so happy to recommend Peter Wood and his team @ Star Legal, Fishponds”
Thank you again.
Mr C -Hereford

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Fiona

Fiona

March 05, 2022

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Fiona

I can’t recommend star legal Tiverton enough! Richard and Helle were amazing to deal with throughout the process of our new house purchase. This was not a normal house purchase with lots of time on our hands, this was an auction purchase with an extremely tight turn around time (with non negotiable completion date) at a very busy period for the property market (June 2021).

Richard and Helle kept us updated throughout and took away the stresses, going above and beyond to ensure we completed on time to meet our auction terms. Richard is extremely knowledgeable and explains everything clearly, he was able to keep our confidence throughout the process, despite some hurdles along the way out of his control! We are very happy we used Star Legal Tiverton and wouldn’t want to use anywhere else in the future.

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Claudio

Claudio

February 18, 2022

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Claudio

A extremely stressful experience which affected my health.I did not understand what was required on various forms but was expected to know,I felt belittled.
Never again!

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Mike

Mike

February 17, 2022

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Mike

Sims Cook & Teague were brilliant, but since being taken over by Star they are awful. Poor communication & showed no interest in my elderly mum's house sale.

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About this branch

Description

Through our head office based in Bristol and our other offices based in the South West and Wales, we have lawyers who are able to work flexibly to provide the best service for our diverse client base. Our clients include those local to the South West and Wales, UK national clients and international clients. Our practice is built around highly experienced and knowledgeable lawyers. We make intelligent use of technology. Our ethos is to offer a competitively priced personal service provided by experts in their fields.

Regulated by

Solicitors Regulation Authority

Legal services

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