Exceptional service from Gardner Leader, in particular from Cate B. We engaged Gardner Leader at the peak of COVID in 2020 and were concerned with the delays that some people had been experiencing in their purchase and sale. We had absolutely no reason to worry at all. Cate and her colleagues, Heather and Jo, offered us outstanding and responsive service. At no point were we, or our chain, waiting for our solicitors in order to progress unlike the rest of the chain and we never needed to chase Cate or the rest of the team. They were extremely knowledgable and helpful, going out of their way to respond to our queries (of which there were many!)
When deciding on our conveyancer, we knew Gardner Leader were not the cheapest option available but absolutely understood that you get what you pay for. In the end, we made the decision based on reviews and the initial call back we received from Cate which was informative, helpful and polite and was quickly after we enquired.
We have heard many horror stories with conveyancers, especially with people looking to save money by engaging a cheap option and receiving sub-standard service. This is not an issue whatsoever at Gardner Leader as the team clearly take pride in helping their clients.
Cate is an absolute credit to the company and we have recommended her to anyone we can get to listen! We will be returning to Gardner Leader for our future transactions.
