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Parfitt Cresswell Limited

4.7 | 60 Reviews 60 Reviews | Family Law
819 Total Company Reviews info icon Family Law | info icon 819 Total Company Reviews Family Law | info icon 819 Total Company Reviews

Parfitt Cresswell T/A Charles Coleman & Co, 14a Cross Street, Reading, Berkshire, RG1 1SN

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Parfitt Cresswell T/A Charles Coleman & Co, 14a Cross Street, Reading, Berkshire, RG1 1SN

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The Solicitors Regulation Authority

Regulator ID: 837912

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Parfitt Cresswell Limited Review Scores & Client Satisfaction Overview

4.7
Excellent
90%
Value for
Money
93%
Success
Rate
93%
Would
Recommend
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.7/5
Value for money 4.5/5

Accreditations

Parfitt Cresswell Limited are accredited by

The Law Society accreditation awarded to Parfitt Cresswell Limited
Conveyancing Quality Scheme accreditation awarded to Parfitt Cresswell Limited

Description

Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch. Complimentary No-Obligations Consultation - Speak to One of Our Legal Experts Arrange to speak with one of our legal experts and find out where you stand, what your best options are and an approximate cost (should you wish to proceed) to meet your legal needs. This is a no-obligations consultation and can be in person, over the telephone or via video call, the choice is yours. Simply contact us today.

Rankings by area of expertise

The rankings below show the areas of expertise that Parfitt Cresswell Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Parfitt Cresswell Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
10% above
national average
95%+
Success
Rate
14% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Parfitt Cresswell Limited are accredited by

The Law Society accreditation awarded to Parfitt Cresswell Limited
Conveyancing Quality Scheme accreditation awarded to Parfitt Cresswell Limited

Description

Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch. Complimentary No-Obligations Consultation - Speak to One of Our Legal Experts Arrange to speak with one of our legal experts and find out where you stand, what your best options are and an approximate cost (should you wish to proceed) to meet your legal needs. This is a no-obligations consultation and can be in person, over the telephone or via video call, the choice is yours. Simply contact us today.

Rankings by area of expertise

The rankings below show the areas of expertise that Parfitt Cresswell Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Parfitt Cresswell Limited

Meet the team of Parfitt Cresswell Limited

Contact & Locations - Parfitt Cresswell Limited

Parfitt Cresswell T/A Charles Coleman & Co, 14a Cross Street, Reading, Berkshire, RG1 1SN

Reviews

4.7 /5 60 Reviews
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Clients say

What clients say about Parfitt Cresswell Limited

The firm is praised for expertise across conveyancing, wills, probate, family law, commercial property, leasehold matters and settlement agreements. Clients value the team’s clear legal advice, thorough knowledge, strong attention to detail and ability to handle complex or time-sensitive cases efficiently. Soft skills frequently highlighted include professionalism, kindness, empathy, patience, responsiveness, reassuring support and excellent communication. Many reviews note that the firm keeps clients informed, explains matters plainly, and provides a smooth, calm and trustworthy service from start to finish.

Helpful and efficient
Excellent communication
Professional service
Clear explanations
Knowledgeable advice
Friendly staff
Prompt responses
Supportive guidance
Kept informed
Smooth process

ReviewSolicitors Review List

Profile image of Meenakshi

Meenakshi

Family Law

A long legal journey

I would highly recommend Sharon and her team for their professionalism, compassion and dedication throughout my divorce, financial remedy and child arrangements case. It was a very long and challenging journey, beginning in mid-2024, and the proceedings were extremely demanding both emotionally and financially, involving a significant six-figure sum in legal costs. Throughout this time, several trainee solicitors were involved in my case at different stages. “I would like to give particular thanks to Abbie Manwaring, who was consistently professional, polite, approachable and easy to talk to. She was patient, understanding and supportive throughout, and I always felt comfortable speaking with her I also had the opportunity to speak with Ewa, another solicitor within Sharon’s team, from time to time. She was professional and answered basic questions. A very special mention must go to Paul, my barrister, who was absolutely amazing. He was knowledgeable, professional, tenacious, reassuring and represented me exceptionally well. I felt confident having Paul on my side throughout the proceedings, and I am extremely grateful for the way he handled my case. I was very pleased with the outcome. Overall, I am incredibly grateful to Sharon, Paul, Abbie and everyone else who worked on my case. It was a long, complex and difficult process, but I felt supported by a dedicated team throughout. Their hard work and commitment made a real difference.

Legal experts tagged in
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A representative from Parfitt Cresswell Limited responded to this review

Dear Meenakshi, Thank you for taking the time to leave such a lovely review. We are very grateful for your kind words and recommendation. We appreciate that family proceedings can be an exceptionally challenging experience, both emotionally and financially, and we are pleased to hear that Sharon and the team were able to provide the professionalism, compassion and support you needed throughout your case. We will ensure that your lovely comments are shared with Sharon, Abbie and Ewa, who will be delighted. We are also pleased that you felt so well represented by Paul and that his expertise, reassurance and commitment helped you navigate the proceedings with confidence. We are delighted that you were pleased with the outcome and felt supported throughout. On behalf of Sharon, Abbie, Ewa and everyone involved in your matter, thank you once again for your trust and for sharing your experience. Please do not hesitate to contact us should you require any further legal support. We wish you all the very best for the future. Regards, Client Services Team - Parfitt Cresswell Solicitors

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Kevin Kevin

Verified

The difference between a good solicitor and average solicitor

After seeing another solicitor, I won’t mention names things looked a bit bleak for me . I then got recommended to Sharon and within two minutes of speaking wow the difference was clear . I was having a tricky divorce on top of false allegations and my parental rights trying to be stripped so my kids future could be determined by the mother only. Straight away Sharon knew exactly what legal step to take . She was also made aware that my financial situation wasn’t great so helped to find the best solution what was great help and not just an open quote for each steps taken if your unfortunate to be in a similar position to me trust me, you want this lady in your corner ! . My only quip or recommendation would be the secretary was not always the same and when searching emails the persons name is put first then the business name. I have an aol email and this caused slight issues I give an example below this comment maybe parfittcresswell should be first then the name of the person as I missed a few emails. That’s the only Ewa Sierawska <ewa.sierawska@parfittcresswell.com>

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Richard

Verified
Family Law

Divorce Proceedings

Great support from Eve throughout; knowledgeable, clear communication, and a calming influence!

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A representative from Parfitt Cresswell Limited responded to this review

Dear Richard, Thank you for the positive review. We're pleased that Eve was able to assist you with your matter and that you found her a calming influence. We will be sure to pass this feedback onto her. If we can be of any further assistance, please do get in touch. Thanks Richard and all the best for the future. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

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Anonymous

Verified
Family Law

Poor customer care

My original solicitor left the firm mid case. I was handed over to Sharon. The first thing she did was send me a bill for a meeting we hadn’t had. Impossible to get hold of and when I finally did she was incredibly dismissive of me.

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Anonymous

Verified
Family Law

Disappointing

I regret appointing Parfitt Cresswell and wish I had used an online service instead. It would have been cheaper and I don’t feel they added any value despite the huge cost. Getting divorced was incredibly stressful and difficult and my solicitor made errors on my paperwork, was away on holiday at crucial moments without adequate cover and didn’t actually provide any helpful advice. They asked unnecessary questions which seemed like they were just running up the costs but refused to provide the advice I actually needed. They then sent long emails just to cover themselves which were not asked for or needed that I had to pay them for writing. The invoicing also wasn’t transparent, I wasn’t provided with itemised invoices. Would not recommend.

Solicitors tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Thank you for taking the time to provide your feedback to the firm. We do genuinely value all feedback received, as it helps us to continually review and improve the service we provide to our clients. In light of the feedback provided, we would welcome the opportunity to discuss your comments further to ensure that any concerns are fully understood and addressed. Please contact us at enquiries@parfittcresswell.com (including your name and matter number) so that we can arrange a mutually convenient time to contact you directly. We look forward to hearing from you. Best wishes, Client Services Team – Parfitt Cresswell Solicitors

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Other Reviews

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Charlie Holgate

Charlie

Eve Geere was appointed to deal with my divorce but, contrary to the suggestion of a sympathetic approach, she was very aggressive with the other side. Unfortunately, this antagonism was wholly unnecessary and ultimately led to a lengthy and expensive divorce on both sides. Would not recommend.

Dear Charlie, Thank you for your feedback. We understand that divorce proceedings can be an emotionally challenging time for all involved, and we sincerely regret any distress you may have experienced. However, we must clarify that you were not a client of our firm. Our primary responsibility is to represent the best interests of our clients and in this instance, our client has expressed satisfaction with our services. We are committed to maintaining the highest standards of professionalism and ethics in all our dealings. If you have specific concerns about the legal process, we recommend discussing these with your own legal representative. We hope you can appreciate that our role was to advocate for our client, as is our duty as legal professionals. We wish you all the best moving forward. Best wishes, Client Services Team

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Charlie

Family Law

Charlie

Eve Geere was appointed to deal with my divorce but, contrary to the suggestion of a sympathetic approach, she was very aggressive with the other side. Unfortunately, this antagonism was wholly unnecessary and ultimately led to a lengthy and expensive divorce on both sides. Would not recommend.

A representative from Parfitt Cresswell Limited responded to this review

Dear Charlie Thank you for your feedback. We understand that divorce proceedings can be an emotionally challenging time for all involved, and we sincerely regret any distress you may have experienced. However, we must clarify that you were not a client of our firm. Our primary responsibility is to represent the best interests of our clients and in this instance, our client has expressed satisfaction with our services. We are committed to maintaining the highest standards of professionalism and ethics in all our dealings. If you have specific concerns about the legal process, we recommend discussing these with your own legal representative. We hope you can appreciate that our role was to advocate for our client, as is our duty as legal professionals. We wish you all the best moving forward. Best wishes, Client Services Team

0
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IPro

Family Law

IPro

I am very pleased with the care and guidance provided by Mrs Johns. Elizabeth was dealing with my issues straight away and was available for contact as soon as she's free. Thank you, Elizabeth! I would have no hesitation in recommending Parfitt Cresswell to anyone.

A representative from Parfitt Cresswell Limited responded to this review

Dear Sir Thank you very much for taking the time to leave a Google Review we really appreciate it and have passed your kind comments on to Elizabeth Jones. Should you require any further legal advice in the future please do contact us and we will be very happy to assist. With kind regards Client Services Team

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Peter

Wills, Trusts & Probate

Peter

Simon Landivar understood our unusual position very well and was brilliant at developing a suitable plan and then responsibly informing and reassuring the two clients, members of my family. He was clear and patient and kept me fully informed while ensuring the clients knew what was happening and made decisions.

A representative from Parfitt Cresswell Limited responded to this review

Dear Mr Moore Many thanks for leaving such a positive review we really do appreciate your taking the time and we shall ensure your comments are passed on to Simon Landivar. We are delighted to have been able to advise you and your family and should you require any further legal assistance in the future please don't hesitate to contact us as we would be only too pleased to assist. With kind regards Client Services Team

1
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Jess

Family Law

Jess

Zanariah and the Parfit Cresswell team addressed our complicated family law matter with expertise, understanding and dedication. The advice given was based on years of experience with the objective of reaching an achievable goal. Very happy with the outcome, and couldn’t have asked for more!

A representative from Parfitt Cresswell Limited responded to this review

Dear Ms Dunderdale Thank you so much for your very positive review, we really do appreciate your taking the time and will ensure your kind comments are passed on to Zanariah and the team in our Windsor office. Should you require any further legal advice either now or in the future please do contact us and we would be delighted to assist. With kind regards Client Services Team

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Reviews

4.8 /5 819 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Parfitt Cresswell Limited

The firm is praised for expertise across conveyancing, wills, probate, family law, commercial property, leasehold matters and settlement agreements. Clients value the team’s clear legal advice, thorough knowledge, strong attention to detail and ability to handle complex or time-sensitive cases efficiently. Soft skills frequently highlighted include professionalism, kindness, empathy, patience, responsiveness, reassuring support and excellent communication. Many reviews note that the firm keeps clients informed, explains matters plainly, and provides a smooth, calm and trustworthy service from start to finish.

Helpful and efficient
Excellent communication
Professional service
Clear explanations
Knowledgeable advice
Friendly staff
Prompt responses
Supportive guidance
Kept informed
Smooth process

ReviewSolicitors Review List

Profile image of Meenakshi

Meenakshi

Family Law

A long legal journey

I would highly recommend Sharon and her team for their professionalism, compassion and dedication throughout my divorce, financial remedy and child arrangements case. It was a very long and challenging journey, beginning in mid-2024, and the proceedings were extremely demanding both emotionally and financially, involving a significant six-figure sum in legal costs. Throughout this time, several trainee solicitors were involved in my case at different stages. “I would like to give particular thanks to Abbie Manwaring, who was consistently professional, polite, approachable and easy to talk to. She was patient, understanding and supportive throughout, and I always felt comfortable speaking with her I also had the opportunity to speak with Ewa, another solicitor within Sharon’s team, from time to time. She was professional and answered basic questions. A very special mention must go to Paul, my barrister, who was absolutely amazing. He was knowledgeable, professional, tenacious, reassuring and represented me exceptionally well. I felt confident having Paul on my side throughout the proceedings, and I am extremely grateful for the way he handled my case. I was very pleased with the outcome. Overall, I am incredibly grateful to Sharon, Paul, Abbie and everyone else who worked on my case. It was a long, complex and difficult process, but I felt supported by a dedicated team throughout. Their hard work and commitment made a real difference.

Legal experts tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Meenakshi, Thank you for taking the time to leave such a lovely review. We are very grateful for your kind words and recommendation. We appreciate that family proceedings can be an exceptionally challenging experience, both emotionally and financially, and we are pleased to hear that Sharon and the team were able to provide the professionalism, compassion and support you needed throughout your case. We will ensure that your lovely comments are shared with Sharon, Abbie and Ewa, who will be delighted. We are also pleased that you felt so well represented by Paul and that his expertise, reassurance and commitment helped you navigate the proceedings with confidence. We are delighted that you were pleased with the outcome and felt supported throughout. On behalf of Sharon, Abbie, Ewa and everyone involved in your matter, thank you once again for your trust and for sharing your experience. Please do not hesitate to contact us should you require any further legal support. We wish you all the very best for the future. Regards, Client Services Team - Parfitt Cresswell Solicitors

0
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Ayshe Ayshe

Verified

Introduction appointment

Very comfortable, understanding, respectful, courteous, polite and caring, all my needs were taken care of, and she spoke with me very calmly and clearly, listening to me speak and being very patient with me, I was treated so very kindly.

Legal experts tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Ayshe, Thank you for the lovely feedback. We're very pleased to read that you had such a positive experience and that your needs were taken care. We will be sure to pass this onto the team. Should you need any further assistance, with this or another legal matter, please do get in touch. We would be delighted to assist. Thanks Ayshe. Regards, Client Services Team - Parfitt Cresswell Solicitors

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Anonymous

Verified
Housing & Property

House Sale

We were looking for a quick sale, with a straightforward chain. Jo and her team were very helpful and efficient to achieve a quick sale.

Solicitors tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Thank you very much for the positive feedback. We are delighted to read that you were pleased with the service provided by Jo and her team and that your objective of a quick sale was achieved. If we can be of any further assistance, please don't hesitate to get in touch. Thanks again. Regards, Client Services Team - Parfitt Cresswell Solicitors

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Alexander Stanley Alexander Stanley

Verified

Law Support

The solicitors provided legal specialist information

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A representative from Parfitt Cresswell Limited responded to this review

Dear Alexander, Thank you for taking the time to leave a review. We're pleased to see that you gave four stars and that you were happy with the service. Of course, we would have loved to have achieved 5 stars and if there is anything you feel we could have done better, it would be great to know, as we are always aiming to provide the best client experience alongside expert legal advice. If we can assist with any further assistance, please do not hesitate to get in touch. Thanks again for trusting us with your legal needs. Regards, Client Services Team - Parfitt Cresswell Solicitors

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Susan Johnstone

Verified

Property Sale

Once again, Stephen Cook provided an outstanding service throughout the sale of my commercial property. Communication was excellent from start to finish, and I was kept informed every step of the way. I would highly recommend Stephen to anyone looking for a reliable and very experienced solicitor. He delivered a first-class service throughout.

Legal experts tagged in
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A representative from Parfitt Cresswell Limited responded to this review

Dear Susan, Thank you for the lovely feedback and the kind recommendation. This is great!. We will pass your feedback onto Stephen who we are sure will be thrilled! If we can be of any further assistance, now or in the future, please do get in touch. We would be very happy to assist. Thanks Susan and all the best. Regards, Client Services Team - Parfitt Cresswell Solicitors

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Other Reviews

Profile image of Margaret Bamford

Margaret Bamford

Wills, Trusts & Probate

Margaret

Would thoroughly recommend Parfitt Cresswell solicitors, particularly Zoe Neale who dealt with the complexities and sensitivities of my Will with great skill and attention to detail. No reservations at all.

Solicitors tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Margaret, Thank you for the positive feedback. We are pleased to see that you were happy with the service provided by Zoe and will be sure to pass on your kind words. If we can be of any further assistance or should you require any additional legal assistance in the future, please don't hesitate to contact us (or Zoe). We will be happy to assist. Thanks very much. Regards, Client Services Team - Parfitt Cresswell Solicitors

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M Khan

A client

I would give 10 stars if it were possible. Everyone was very kind and welcoming, and the work was done in seconds.

A representative from Parfitt Cresswell Limited responded to this review

Thank you very much for the wonderful feedback. This is lovely to read and we're so pleased that you were happy with the service provided. If we can be of any further assistance, please do let us know. We are here to help. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

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M Evans

A client

We found Vicky to be friendly, helpful and efficient. Highly recommend

A representative from Parfitt Cresswell Limited responded to this review

Thank you for the positive review. We're pleased to read that you were happy with the service provided by Vicky and would highly recommend her. We'll be sure to let her know. If we can be of any further assistance, please do get in touch. We're here to assist. Thanks again. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

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Conor Vennard

Housing & Property

Conor

A huge thank you to Gwen and Patuni for all their hard work throughout what was a particularly difficult and complicated sale. They handled every challenge professionally and kept us informed throughout and were always responsive when we needed guidance or reassurance. We felt we could trust their advice completely and their persistence was a huge part of getting the sale over the line. I would not hesitate to recommend them. Brilliant team.

Legal experts tagged in
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A representative from Parfitt Cresswell Limited responded to this review

Dear Conor, Thanks so much for taking the time to leave a review. We really appreciate and love seeing positive feedback like this! It's great that you were happy with the service provided by Gwen and Patuni. We'll be sure to let them know. If we can be of any further assistance, please do let us know. Hopefully, we'll see you again in the future. Best wishes, Client Services Team - Parfitt Cresswell Solicitors.

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Darren Seward

Housing & Property

Darren

Jo was on the case and kept us updated throughout the process. Would highly recommend her.

Solicitors tagged in
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A representative from Parfitt Cresswell Limited responded to this review

Dear Darren, Thank you very much for the positive review. We really appreciate it! We're so pleased to hear that you had a good experience and would recommend Jo. We'll be sure to pass on your feedback. If we can be of any further assistance, please do let us know. We'd be happy to assist. Thanks Darren. All the best! Best wishes, Client Services Team - Parfitt Cresswell Solicitors

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