Tilly Bailey & Irvine LLP logo

Tilly Bailey & Irvine LLP

4.4 | 43 Reviews 43 Reviews | Specific Issues
1,292 Total Company Reviews info icon Specific Issues | info icon 1,292 Total Company Reviews Specific Issues | info icon 1,292 Total Company Reviews

8 Newgate, Barnard Castle, Co Durham, DL12 8NG

Accepting new clients

8 Newgate, Barnard Castle, Co Durham, DL12 8NG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 439541

Visit website
Tilly Bailey & Irvine LLP |

ReviewSolicitors Suitability Check

See availability

Expertise

Costs


Please enter a search query before checking suitability.
Our AI couldn’t identify the legal issue in that search 🤔 Try describing the legal problem in a different way.

Tilly Bailey & Irvine LLP Review Scores & Client Satisfaction Overview

4.4
Excellent
88%
Value for
Money
88%
Success
Rate
86%
Would
Recommend
Communication 4.4/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.5/5
Value for money 4.4/5

Accreditations

Tilly Bailey & Irvine LLP are accredited by

Children Law accreditation awarded to Tilly Bailey & Irvine LLP
Criminal Litigation accreditation awarded to Tilly Bailey & Irvine LLP
Personal Injury accreditation awarded to Tilly Bailey & Irvine LLP

Description

The largest Solicitors in Teesside with offices in Hartlepool, Stockton, Wynyard and Barnard Castle. Get strength on your side.

Rankings by area of expertise

The rankings below show the areas of expertise that Tilly Bailey & Irvine LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Tilly Bailey & Irvine LLP Review Scores & Client Satisfaction Overview

4.5
Excellent
89%
Value for
Money
6% above
national average
91%
Success
Rate
9% above
national average
89%
Would
Recommend
8% above
national average
Communication 4.5/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.5/5
Value for money 4.5/5

Accreditations

Tilly Bailey & Irvine LLP are accredited by

Children Law accreditation awarded to Tilly Bailey & Irvine LLP
Criminal Litigation accreditation awarded to Tilly Bailey & Irvine LLP
Personal Injury accreditation awarded to Tilly Bailey & Irvine LLP

Description

The largest Solicitors in Teesside with offices in Hartlepool, Stockton, Wynyard and Barnard Castle. Get strength on your side.

Rankings by area of expertise

The rankings below show the areas of expertise that Tilly Bailey & Irvine LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Tilly Bailey & Irvine LLP

Contact & Locations - Tilly Bailey & Irvine LLP

Opening hours

Monday 09:00–17:00 (Open)
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

8 Newgate, Barnard Castle, Co Durham, DL12 8NG

Reviews

4.4 /5 43 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Tilly Bailey & Irvine LLP

Clients praise the firm for strong conveyancing, remortgage, probate, family and asbestos-claim expertise, with consistent efficiency in tight timelines and complex cases. Reviewers value excellent communication, responsiveness, clarity, patience and empathy, plus professionalism, organisation and practical problem‑solving. Teams are described as proactive, friendly and supportive, keeping clients informed and reassured throughout challenging or emotional matters.

Excellent communication
Very professional
Responsive team
Helpful staff
Efficient service
Knowledgeable solicitors
Friendly approach
Clear explanations
Went above‑beyond
Kept informed

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Housing & Property

TBI

I dealt with Rachael Lee she was the best solicitor I have ever dealt with and all my future works will go through her. We had an awkward situation with a purchase she dealt with it brilliantly. She made a difficult situation seem easy and explained everything in easy ways to understand.I couldn’t reccomend them enough.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Rachael and the team who will be very pleased to hear this!

0
Collected on: ReviewSolicitor collection source logo
Profile image of Ben

Ben

Housing & Property

Excellent service from Toni

Toni Dack was brilliant from start to finish, was always available to speak on the phone, kept us up to date throughout the entire process - couldn’t of asked for a better solicitor

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Toni and the team who will be very pleased to hear this!

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Family Law

Professional and friendly

A really professional yet friendly approach to sensitive legal matters. Nothing was too much hassle and guidance / advice was provided at every step of the way. I would definitely recommend.

Legal experts tagged in
this review

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Beverly

Beverly

Verified

Feedback on service provided

The solicitor never spoke to me. (not once) I was made to purchase a tracking software app, they used it initially, the last part (the bit I wanted sight of) they didn't bother using it. I had to send documents in several times. I had to chase for updates. I felt like I was doing all of the work. I had my sellers estate agent contacting me, as she was told my solicitor was too busy to respond to her questions. I was not impressed. I would not recommend or ever use again.

Solicitors tagged in
this review

A representative from Tilly Bailey & Irvine LLP responded to this review

We apologise that you haven’t experienced the high level of customer service that we pride ourselves upon. We would be grateful if you could contact us with your details so we can discuss this matter with the team involved. Thank you for taking the time to leave us your feedback.

1
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Housing & Property

A positive experience

Jessica Borthwaite… A professional solicitor who was quick to respond to emails and get the process completed.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Jessica and the team!

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Anna

Anna

Family Law

Anna

I cannot recommend this team highly enough. From the very beginning of my case, I was treated with kindness, professionalism and genuine care. This was one of the most difficult periods of my life, and having such strong, supportive and knowledgeable people by my side made all the difference. Shamin took on my case and gave me a chance when I truly needed help. Her guidance, experience and calm approach gave me confidence throughout the entire process. Freya was absolutely incredible. She supported me for almost two years, always responding quickly, helping with every document and bringing calm when I felt overwhelmed. She was patient, understanding and consistently went above and beyond. I would also like to thank the barristers, Heather Swan and Joanna Garvey-Smith, for their professionalism and representation in court. Their work and support during the hearings were an important part of achieving this outcome. Thanks to the hard work and dedication of the whole team, we achieved an excellent result for me and my children. I will always be grateful not only for the outcome, but for the way I was supported throughout the journey. I feel very lucky that I had such amazing people representing me and I would highly recommend them to anyone going through a difficult family matter. Thank you again for everything.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

0
Collected on: Google collection source logo
Profile image of Ann Brown

Ann Brown

Ann

Absolutely fantastic service from Tilly Bailey & Irvine Solicitors especially from Francis, & Kelly who were very thorough, helpful and professional. Thank you!

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

0
Collected on: Google collection source logo
Profile image of jade

jade

Crime/ Criminal Defence

jade

I can’t thank Tyler Plummer enough for the incredible support and dedication they showed during one of the most difficult experiences of my life. Losing my dog was emotionally overwhelming, and the legal process of fighting to get him back felt impossible at times — but Tyler was there every step of the way. Their communication was outstanding from start to finish. They kept me informed at every stage, explained everything clearly, and always made time to answer my questions, no matter how small. I truly felt listened to, supported, and understood. Thanks to their professionalism, compassion, and persistence, I was able to navigate the situation with confidence. I genuinely couldn’t have asked for a better solicitor. If you need someone who not only knows the law but also cares about their clients on a human level, I highly recommend Tyler.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over toTyler and the team who will be very pleased to hear this!

0
Collected on: Google collection source logo
Profile image of James

James

Housing & Property

James

Was recommended to use as my solicitors when buying my first home, excellent. Great communication and kept things moving as quick as possible, would 100% recommend to others. The team was very quick to respond to any questions etc and also very helpful.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

0
Collected on: Google collection source logo
Profile image of Atiya

Atiya

Housing & Property

Atiya

So happy and pleased with the service provided by Tilly Bailey & Irvine Solicitors. The entire team were helpful especially Megan who assisted us throughout the entire process. Would highly recommend. Thanks once again all!

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments onto Megan and the team.

0
Collected on: Google collection source logo

Reviews

4.5 /5 1292 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Tilly Bailey & Irvine LLP

Clients praise the firm for strong conveyancing, remortgage, probate, family and asbestos-claim expertise, with consistent efficiency in tight timelines and complex cases. Reviewers value excellent communication, responsiveness, clarity, patience and empathy, plus professionalism, organisation and practical problem‑solving. Teams are described as proactive, friendly and supportive, keeping clients informed and reassured throughout challenging or emotional matters.

Excellent communication
Very professional
Responsive team
Helpful staff
Efficient service
Knowledgeable solicitors
Friendly approach
Clear explanations
Went above‑beyond
Kept informed

ReviewSolicitors Review List

Profile image of Faith Ebengho

Faith Ebengho

Verified

Mortgage

Excellent experience working with Lucy Levoir and her legal team. They handled my mortgage and possessions paperwork with the utmost professionalism. Communication was fantastic throughout the entire process, and they always too the time to answer my questions. I couldn't have asked for a better team to represent me."

0
Collected on: ReviewSolicitor collection source logo
Profile image of Irene

Irene

Verified

House move

Excellent service. Always available to help and answer any queries.

0
Collected on: ReviewSolicitor collection source logo
Profile image of David Taylor

David Taylor

Housing & Property

All's well that ends well

The Sunderland office was dealing with my house purchase which was progressing based on a proposed completion agreed with the vendor. The presuure was suddenly ramped up when the vendor asked for a date one month earlier than planned owing to the impending expiry of their mortgage offer which they had totally forgotten to mention to anyone (including their solicitor and the estate agent). TBI Scanlans responded to this surprise very nimbly and had everything ready ahead of time. Days before we were due to exchange contracts, with completion due a week or so after, we were told that the vendors' solicitor had closed their office and gone out of business! With some limited help from the estate agent and a former conveyancer from the failed law firm, TBI Scanlans kept everything on track even though it all went down to the wire. The team did a great job in avoiding what could have been a total diaster - especially as this all occurred within the two weeks before Christmas.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Family Law

Excellent

Very fast response, thorough and detailed help, very helpful and understanding, very detailed letters written as not to miss any points so its to be understood by all involved, always kept in contact with throughout the help i needed

0
Collected on: ReviewSolicitor collection source logo
Profile image of Janet Obiri-Yeboah

Janet Obiri-Yeboah

Verified

First Experience

It was an eye opener to find out how professional you work. All documents were sent and although it was overwhelming you had the patience.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Jack Percival

Jack Percival

Jack

Jasmine Matthew’s has been absolutely incredible. Being a first time buyer I was a complete beginner but she has been absolutely on it from start to finish, answering all questions I had whilst be very personable and friendly. I fully intend to use TBI again and hope to have jasmine dealing with my future purchases as the process from my side of the chain was flawless heavily down to her.

0
Collected on: Google collection source logo
Profile image of Rachael Oliver

Rachael Oliver

Rachael

Highly reccommend Tilly, Bailey and Irvine. My solicitor was excellent, responsive, communicated well. You are really in good hands with TBI.

Thanks for this 5 star review Rachael. We'll pass this onto our entire team of solicitors, in all branches across including Hartlepool, Stockton and as far as Sunderland. They'll be over the moon to hear about how happy you were with the legal help you received. Thank you!

0
Collected on: Google collection source logo
Profile image of Keith Cooke

Keith Cooke

Keith

Looked after me for my Asbestos claim first class service kept me informed right to a successful ending

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

0
Collected on: Google collection source logo
Profile image of Jill Butler

Jill Butler

Housing & Property

Jill

We have recently used Maria Northrop's team from TBI conveyancing Stockton office for the sale of my son's property. There were a few issues with the buyer which caused a few concerns, but Maria and her team especially Laura and Kelly were always helpful, courteous and polite during any transaction. They are currently handling the purchase of my son's new property and I would highly recommend them for any conveyancing support. Thank you for all your help.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Maria and the team who will be very pleased to hear this!

0
Collected on: Google collection source logo
Profile image of Samia Ahmed

Samia Ahmed

Housing & Property

Samia

So happy with Kelly Levoir's team based in stockton office. Satisfied .

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Kelly and the team who will be very pleased to hear this!

0
Collected on: Google collection source logo

Can This Law Firm Assist You?

Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.

Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.

See availability
Check expertise
Estimate Costs
Clear