Banner Jones Solicitors

Exceptional service from start to finish! Amber and Olivia handled my house sale with absolute professionalism and incredible speed, getting us from offer to completion in two months. Their communication was top-notch throughout, keeping us informed every step of the way with zero stress. An outstanding team that I wouldn't hesitate to recommend to anyone looking for brilliant, reliable conveyancing. Thank you both so much!

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Amber Betts

I cannot recommend Samuel Robinson and Banner Jones Solicitors highly enough. The service I received throughout my transfer of equity and remortgage was excellent from beginning to end. Samuel was professional, knowledgeable, patient and extremely helpful. What particularly impressed me was his communication — whenever I had a question or needed clarification, he responded promptly and explained everything clearly. The transaction involved a number of additional requirements and complications, but Samuel dealt with each stage efficiently, kept me informed and always made me feel that my case was in safe hands. He was approachable, reliable and genuinely committed to getting the matter successfully completed. My experience with Banner Jones as a whole was equally positive. A huge thank you to Samuel and the team. I would not hesitate to use Banner Jones again or recommend them to others. Five stars, very well deserved! ⭐⭐⭐⭐⭐

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Samuel Robinson

We received an excellent service from Hollie Barker from the start of the process until the completion day we had so many requests from Lenders which felt unachievable Hollie worked with us and answered every request promptly and efficiently she has been amazing to work with thank you so much Hollie we are grateful

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Hollie Barker

We had used Banner Jones for many years for property matters and general legal advice, so when we encountered our first significant issue involving non-payment by a customer, we naturally approached them to act on our behalf. The claim was for a substantial sum, and at the outset we were advised by Robert Stubbs that we had a very strong prospect of success. On the strength of that advice, we decided to proceed. Unfortunately, our experience from that point onwards was extremely disappointing. It quickly felt as though we were having to undertake a significant proportion of the work ourselves, while also regularly chasing for progress and updates. As the matter developed, further evidence came to light which, in our view, strengthened our position considerably, and we continued with the claim despite the considerable time and stress involved. The greatest disappointment came when, unexpectedly, the customer offered to settle for less than 50% of the outstanding balance. Despite the confidence we felt we had been given throughout the matter, we were then advised to accept the offer on the basis that continuing would be lengthy and increasingly costly, with no guarantee of success. By this stage, the process had taken its toll and, more importantly, we had lost confidence in the advice we were receiving. We therefore reluctantly accepted the settlement. What made the outcome particularly frustrating was the level of legal costs incurred. A substantial proportion of the settlement ultimately went towards Banner Jones' fees, leaving us significantly out of pocket despite the considerable amount of our own time and effort spent pursuing the debt. We fully appreciate that no solicitor can ever guarantee the outcome of litigation. However, had the risks, likely costs and potential commercial outcome been presented to us in this way at the outset, we would have been able to make a properly informed decision about whether pursuing the claim was commercially worthwhile. Instead, our understanding throughout much of the process was that we had a very strong case and that a significant proportion of both the outstanding debt and associated legal costs could potentially be recovered. Ultimately, we came away feeling that pursuing the matter had achieved very little commercially for our business, despite the considerable time, cost and stress involved. Having been a long-standing client, it is particularly disappointing to say that this experience has resulted in us losing confidence in Banner Jones, and we would not use any of their services again.

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Robert Peter Stubbs

Hayley and I are currently going through a Help to Buy redemption alongside our remortgage. There was quite a lot to get sorted at the beginning and we were working towards a tight deadline, so we were expecting it to be stressful. Honestly, Dawn has been great. She explained exactly what she needed from us, always came back quickly whenever we had a question and kept our mortgage provider updated as well. We never felt like we were being left wondering what was happening or having to chase people. We really appreciate everything Dawn has done for us so far. She has made the whole thing feel a lot less daunting, and we’re very glad to have her and the team dealing with it.

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New Business Team

Thanks Amber and the team!

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Amber Betts

Katie’s approach from day 1 was entirely professional, collaborative and reassuring. She offered clear counsel and worked quickly to secure a positive outcome without any stress.

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Katie Ash

Would recommend banner jones highly, used them for conveyancing, would like to thank Megan and Izzy .. very helpful, great communication throughout the process.. Thank you very much..! Regards Steve.

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Megan Taff

Amber and her team were very helpful with the purchase of our first home. It can sometimes feel daunting over email but as we got towards the end the team were frequently in contact with us to keep us updated and reassured. Thank you.

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Amber Betts

Thankyou for the fantastic service and help during such a stressful house sale and purchase. Amber and Alessia were incredible I could not recommend them enough! Solved every issue that came our way with professionalism and made us feel nothing but confidence in there abilities. Two people that are definitely in the right job! Thankyou for helping our family and completing what felt impossible

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Amber Betts