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Stephen Rimmer LLP

4.8 | 97 Reviews 97 Reviews | Consumer Problems
5,029 Total Company Reviews info icon Consumer Problems | info icon 5,029 Total Company Reviews Consumer Problems | info icon 5,029 Total Company Reviews

Creative Media Centre, 45 Robertson Street, Hastings, East Sussex, TN34 1HL

Accepting new clients

Creative Media Centre, 45 Robertson Street, Hastings, East Sussex, TN34 1HL

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 613579

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Stephen Rimmer LLP |

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Stephen Rimmer LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
11% above
national average
95%+
Success
Rate
14% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Stephen Rimmer LLP are accredited by

Criminal Litigation accreditation awarded to Stephen Rimmer LLP
Lexcel - excellence in legal practice management and client care accreditation awarded to Stephen Rimmer LLP
Family Law accreditation awarded to Stephen Rimmer LLP

Description

Stephen Rimmer founded the firm in Eastbourne in 1981, we have enjoyed steady growth since then and now have almost one hundred Solicitors and staff. A lot of the expansion has come from personal recommendation from our clients and business colleagues. We offer a full range of commercial and consumer legal services from our offices in central Eastbourne and by appointment from our Hastings office. All our Solicitors are experts in their fields working in specialist departments within the firm. Whatever your concerns, contact us today for a friendly and personal approach to your legal needs.

Rankings by area of expertise

The rankings below show the areas of expertise that Stephen Rimmer LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Stephen Rimmer LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Stephen Rimmer LLP are accredited by

Criminal Litigation accreditation awarded to Stephen Rimmer LLP
Lexcel - excellence in legal practice management and client care accreditation awarded to Stephen Rimmer LLP
Family Law accreditation awarded to Stephen Rimmer LLP

Description

Stephen Rimmer founded the firm in Eastbourne in 1981, we have enjoyed steady growth since then and now have almost one hundred Solicitors and staff. A lot of the expansion has come from personal recommendation from our clients and business colleagues. We offer a full range of commercial and consumer legal services from our offices in central Eastbourne and by appointment from our Hastings office. All our Solicitors are experts in their fields working in specialist departments within the firm. Whatever your concerns, contact us today for a friendly and personal approach to your legal needs.

Rankings by area of expertise

The rankings below show the areas of expertise that Stephen Rimmer LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Stephen Rimmer LLP

Opening hours

Monday 09:00–17:45
Tuesday 09:00–17:45 (Open)
Wednesday 09:00–17:45
Thursday 09:00–17:45
Friday 09:00–17:45
Saturday (Closed)
Sunday (Closed)

Creative Media Centre, 45 Robertson Street, Hastings, East Sussex, TN34 1HL

Reviews

4.8 /5 97 Reviews
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Rating

Review Source

Clients say

What clients say about Stephen Rimmer LLP

The firm specialises in conveyancing, wills, LPAs, probate and family/property law, demonstrating strong technical expertise, attention to detail and efficient case management. Clients praise speedy, fixed‑price conveyancing, clear explanations of complex issues, and reliable outcomes. Valued soft skills include excellent communication, responsiveness, patience, empathy and a calm, reassuring manner. Reviewers highlight professionalism, proactivity, thoroughness and a friendly, approachable team that makes stressful transactions feel smooth and supported.

clear communication
efficient service
knowledgeable staff
friendly approach
stress-free process
prompt responses
professional conduct
attention to detail
helpful guidance
timely completion

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Housing & Property

Two bedroom flat purchase

Good friendly service but sometimes not always the most responsive via email

Legal experts tagged in
this review

from Stephen Rimmer LLP

We are pleased you found our service friendly while purchasing your two-bedroom flat. We appreciate your honest feedback regarding email responsiveness and will use it to help improve our communication moving forward.

0
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Anonymous

Verified
Housing & Property

Overall smooth experience

I had full trust in Georgina and Roy who handled my first time buying experience. My only feedback would be that as a first time buyer I wasn’t familiar with the process and terminology, so sometimes felt that things could have been explained more clearly as someone without this knowledge. Overall though this was a minor thing, and I found Stephen Rimmer to be great communicators and I am happy with the service I had.

Legal experts tagged in
this review

Reply by profile image of Grant Sanders

Grant Sanders

We are delighted to receive your positive feedback about Roy at Stephen Rimmer Solicitors. We are committed to providing our clients with the highest level of service, and we appreciate your taking the time to share your experience with us.

1
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Profile image of Anonymous

Anonymous

Verified
Housing & Property

Professional

Good honest and value for money service.

Legal experts tagged in
this review

Reply by profile image of Grant Sanders

Grant Sanders

Thank you for your 5-star review. We are so glad Noel was able to help you. We wish you all the best in the future. Best Wishes, Stephen Rimmer.

0
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Anonymous

Verified
Wills, Trusts & Probate

Will review

Good service from beginning to end......

Legal experts tagged in
this review

Reply by profile image of Grant Sanders

Grant Sanders

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future. Best Wishes, Stephen Rimmer.

0
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Anonymous

Verified
Housing & Property

Got there in the end

Eventually got the job done. Had to be told to chase. Zero proactivity. Had to stay on hold to talk to my solicitor as did not return calls multiple times and did not receive updates unless chased. Overall the bare minimum was done with little customer service until the last two weeks of a four month process.

Solicitors tagged in
this review

Reply by profile image of Grant Sanders

Grant Sanders

Thank you for your review. We appreciate the feedback you have given us as it is extremely valuable to us in understanding how best to serve our clients in the future. Best Wishes, Stephen Rimmer.

0
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Other Reviews

Profile image of Oi

Oi

A client

helpful and quick service.

Reply by profile image of Grant Sanders

Grant Sanders

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future. Best Wishes, Stephen Rimmer.

0
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Profile image of Darren

Darren

Darren

Unreliable service. I contacted Stephen Rimmer Solicitors three times in recent weeks and was told on each occasion that someone would call me back. No one ever did.

A representative from Stephen Rimmer LLP responded to this review

Very sorry to hear this Darren. If you would like to contact Grant Sanders grant.sanders@stephenrimmer.com or 01323 644222 he will look into this for you.

1
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Profile image of Beth

Beth

Beth

Can’t fault them at all! We had Rebecca Curcher for our first house purchase and she really helped us through the whole process and we felt we could contact about anything. Would definitely use again

Reply by profile image of Grant Sanders

Grant Sanders

Thank you so much for leaving such a lovely review Beth. Rebecca is very happy to have helped. Best Wishes, Stephen Rimmer.

0
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Profile image of Johan

Johan

Johan

I called no answer was told to leave a message I had urgent issues it has bern almostv5 month since than no answer or call back from the office is represent their care for client is zero or not important just money hunger lawyers no that issue went to court incival service South Hampton Court which is a strange court the lawyers and court contact number is the same I found that strange

A representative from Stephen Rimmer LLP responded to this review

Hi Johan. If you’d like to send your contact details to enquiries@stephenrimmer.com with a note of your issue we’ll be happy to see if we can help.

0
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Sheila

Consumer

Sheila

A pleasant and helpful experience.

A representative from Stephen Rimmer LLP responded to this review

Thanks so much Sheila ☺️

0
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Reviews

4.9 /5 5029 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Stephen Rimmer LLP

The firm specialises in conveyancing, wills, LPAs, probate and family/property law, demonstrating strong technical expertise, attention to detail and efficient case management. Clients praise speedy, fixed‑price conveyancing, clear explanations of complex issues, and reliable outcomes. Valued soft skills include excellent communication, responsiveness, patience, empathy and a calm, reassuring manner. Reviewers highlight professionalism, proactivity, thoroughness and a friendly, approachable team that makes stressful transactions feel smooth and supported.

clear communication
efficient service
knowledgeable staff
friendly approach
stress-free process
prompt responses
professional conduct
attention to detail
helpful guidance
timely completion

ReviewSolicitors Review List

Profile image of Gavin Stephen Matthews

Gavin Stephen Matthews

Verified
Housing & Property

Great service

I felt from the quotation to completion Jack and his team had my back. Thank you very much to you and your team. I would recommend to friends and family.

Legal experts tagged in
this review

0
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Graham Robin Harper Clark

Verified

House sale

Used Noel Martin from Stephen Rimmer for pur house sale, which went extremely easy & quick thanks to the team.

Legal experts tagged in
this review

0
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Profile image of Peter & Sheila Van Blerk

Peter & Sheila Van Blerk

Verified
Wills, Trusts & Probate

EXCELLENT SERVICE

My wife and I live in South Africa and had need of a solicitor to draw up our UK wills. The entire process was delt with so efficiently by Rebekka, both while in SA and when we came over to finalise the signing. Excellent service from beginning to end.

Legal experts tagged in
this review

from Stephen Rimmer LLP

Thank you for your wonderful review. We're delighted to hear that Rebekka made the process of preparing your UK wills smooth and efficient, both while you were in South Africa and during your visit to the UK. We appreciate your kind words and thank you for choosing our firm.

0
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Profile image of Oliver Cleverly

Oliver Cleverly

Verified

Noel is a legal wizard.

Bought many properties in my time and none of them have gone as smooth and stress free as the latest one I completed on with Noel. Quick responses with a calm rationale to every problem we encountered. Always reassured me and got the job done quickly. Will not be using anyone else!

Legal experts tagged in
this review

from Stephen Rimmer LLP

Thank you for your fantastic review. We're delighted to hear that Noel made your latest property purchase such a smooth and stress-free experience. Providing clear advice, prompt communication, and reassurance throughout the process is something we pride ourselves on, and we're pleased Noel delivered this for you. We greatly appreciate your kind words and look forward to assisting you again in the future.

0
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Roger Emery

Verified

Satisfied

Required P O A for myself and my Wife Had clear directions as to how to find the Office and access which was helpful as we have mobility problems . Totally pleasant atmosphere all round the practise .

Legal experts tagged in
this review

from Stephen Rimmer LLP

Dear Roger. Thank you for your feedback. We’re glad the directions were helpful and that you found the visit to be a pleasant and welcoming experience throughout.

0
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Other Reviews

Profile image of Lisa Vieira

Lisa Vieira

Lisa

Had no problems with them, any questions i had i got answers straight away

Great to hear Lisa 😊

0
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Anonymous

Wills, Trusts and Probate

Staff were very efficient and explained everything perfectly.

0
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Anonymous

Wills, Trusts and Probate

I received a very informative & pleasant experience concerning will writing. Would recommend to friends.

Legal experts tagged in
this review

0
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A&B Ltd

A&B

I would definitely recommend the company. I have used them few times and i will continue using. 5 out of 5 for me

Thank you 🤩

0
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Profile image of Nicola

Nicola

Nicola

I used them when buying my house Jack was great! However!!! I definitely wish I’d seen these reviews before I instructed a different department - I completely agree they are incompetent! I don’t think they understand the meaning of communication.!

Hi Nicola, please do get in touch with Grant Sanders on either 01323 644222 or Grant.Sanders@stephenrimmer.com with details of who is currently acting for you so this can be looked into asap. Thank you.

0
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