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Paul Robinson Solicitors LLP

3.9 | 46 Reviews 46 Reviews | Errors and Omissions
986 Total Company Reviews info icon Errors and Omissions | info icon 986 Total Company Reviews Errors and Omissions | info icon 986 Total Company Reviews

150 London Road, Benfleet, Essex, SS7 5SQ

Accepting new clients

150 London Road, Benfleet, Essex, SS7 5SQ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 641227

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Paul Robinson Solicitors LLP Review Scores & Client Satisfaction Overview

3.9
Very Good
77%
Value for
Money
72%
Success
Rate
74%
Would
Recommend
Communication 3.9/5
Initial Impressions 4.0/5
Approachability 3.9/5
Documentation Accuracy 3.9/5
Legal Knowledge 3.9/5
Value for money 3.8/5

Accreditations

Paul Robinson Solicitors LLP are accredited by

Family Law Advanced accreditation awarded to Paul Robinson Solicitors LLP
Criminal Litigation accreditation awarded to Paul Robinson Solicitors LLP
Wills and Inheritance Quality Scheme accreditation awarded to Paul Robinson Solicitors LLP

Description

What makes us unique is our team - we are all dedicated to achieving the best outcome for every one of our clients, in each of our specialisms. We are one of the largest and most successful independent law firms in the South East and we pride ourselves on our team’s personal approach to any matter.

Rankings by area of expertise

The rankings below show the areas of expertise that Paul Robinson Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Paul Robinson Solicitors LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
11% above
national average
95%
Success
Rate
13% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Paul Robinson Solicitors LLP are accredited by

Family Law Advanced accreditation awarded to Paul Robinson Solicitors LLP
Criminal Litigation accreditation awarded to Paul Robinson Solicitors LLP
Wills and Inheritance Quality Scheme accreditation awarded to Paul Robinson Solicitors LLP

Description

What makes us unique is our team - we are all dedicated to achieving the best outcome for every one of our clients, in each of our specialisms. We are one of the largest and most successful independent law firms in the South East and we pride ourselves on our team’s personal approach to any matter.

Rankings by area of expertise

The rankings below show the areas of expertise that Paul Robinson Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Paul Robinson Solicitors LLP

Contact & Locations - Paul Robinson Solicitors LLP

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

150 London Road, Benfleet, Essex, SS7 5SQ

Reviews

3.9 /5 46 Reviews
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Clients say

What clients say about Paul Robinson Solicitors LLP

The firm specialises in conveyancing, wills, probate, family law and lease matters, with particular expertise in property transactions and efficient file progression. Clients praise speed, thoroughness and technical competence, especially for first‑time buyers, chains and complex cases. Valued soft skills include clear communication, responsiveness, patience, approachability, professionalism, empathy and reassurance. Reviewers highlight proactive case management, attention to detail, calmness under pressure and a friendly, client‑focused approach that makes stressful processes smoother.

Excellent communication
Very responsive
Professional service
Thorough attention
Quick completion
Helpful guidance
Patient explanations
Friendly staff
Efficient process
Highly recommended

ReviewSolicitors Review List

Profile image of anonymous

anonymous

DO NOT USE!!!

Be extremely careful when using Paul Robinson Solicitors, they are fee hungry, and offer absolutely no advise until you are already over a £1000 in. I always had a very high opinion but they have been let down by a solicitor who doesn't communicate has to be chased, and only communicates when it relates to fee's. I would say that because of this my fee was reduced but all I wanted was help and I can say that I didn't, The best advise i got was at the end when i was advised that this type of case would cost thousands why not advise that at the start.

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Linda

Highly recommend

We recently sold our house in Billericay and our Estate Agent recommended Casey Murphy at Paul Robinson Solicitors. We are so glad we took their advice. Unlike other Solicitors in our chain, Casey was very efficient, very informative and always responded quickly to any questions we had. We cannot recommend Casey Murphy (and her assistant Casey Parry-Lansdowne highly enough.

Legal experts tagged in
this review

Paul Robinson Solicitors LLP

Dear Linda, Thank you for taking the time to leave a review. We’re delighted to hear that Casey Murphy, along with Casey Parry-Lansdowne, provided an efficient, responsive and informative service throughout your sale. Your recommendation is greatly appreciated, and we will be sure to pass on your kind feedback to them both.

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Maria

Making a Double Will

Caroline Cole and her team were very professional and gave excellent advice relating to the preparation and execution of the wills. Communication was very good. I would highly recommend this firm.

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Asset For Life Ltd

Verified

exceptional service

Your professionalism, expertise, and efficiency were truly impressive! Your prompt responses and clear explanations throughout the process were invaluable! Your firm's commitment to excellence is evident in the work you do. Keep it up

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Vaagn

Independent Legal Advice

Great experience. Cosima Berger provided great service for Independent Legal Advice.

A representative from Paul Robinson Solicitors LLP responded to this review

Thank you for sharing your experience! We’re delighted to hear that Cosima was able to provide excellent service and support with your Independent Legal Advice. We’ll be sure to pass along your kind words to her.

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Other Reviews

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Maggie Mason

Maggie

I would like to thank Cosima Berger of Paul Robinson Solicitors for her recent assistance. She was professional, patient and helpful, guiding me through matters that were entirely unfamiliar to me with clear and practical advice. I am very grateful for her assistance and would have no hesitation in recommending Cosima’s services.

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

Thank you for your feedback, Maggie. We’re pleased to hear that Cosima provided clear, patient, and practical guidance and supported you through unfamiliar matters with professionalism. We appreciate your recommendation.

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Idan Singh (Idan)

Idan

Needs significant improvement especially with overseas clients that have poor proficiency in English. I've been using Paul Robinson Solicitors for a family law case for some years. But the inconsistency in transparency and safeguarding my elderly parents is unsatisfactory. They lack the understanding of cultural differences makes it even worse. This includes interacting with customers who cannot speak English or have no proficiency in English law or comprehension. Due to their mishandling of my parents divorce case and tenant eviction they totally made a mess of a bad situation. Paul Robinson Solicitors were informed that one property was in disrepair and they spent several weeks trying to advise us. Due to conflict of interest with mother and father getting back together they had further messed up divorce proceedings about trying to safeguard my mother and the outcome of the divorce and transfer of properties. The litigation team also caused a further problem with my parents, to a point where I am no longer in contact with my family and my family have removed me from any inheritance. The firm has no comprehension about language barriers and and making sure the the customer has comprehension of law and the implications of poor advice. The firm was also instructed to investigate equity release fraud to the total sum of £82,000.00 by the family. The firm had been advised a member of the family had forged signatures and documents to extort money from Halifax Mortgages. The firm took too long in getting this investigated. They also spent several months trying to correct titles deeds for my mother. Due to the poor advise and systematic poor admistration the above has both caused loses to my mother and I have also lost a family and inheritance which I was promised by my mother when divorce proceedings began.

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Idan Singh (Idan)

Idan

Needs significant improvement especially with overseas clients that have poor proficiency in English. I've been using Paul Robinson Solicitors for a family law case for some years. But the inconsistency in transparency and safeguarding my elderly parents is unsatisfactory. They lack the understanding of cultural differences makes it even worse. This includes interacting with customers who cannot speak English or have no proficiency in English law or comprehension. Due to their mishandling of my parents divorce case and tenant eviction they totally made a mess of a bad situation. Paul Robinson Solicitors were informed that one property was in disrepair and they spent several weeks trying to advise us. Due to conflict of interest with mother and father getting back together they had further messed up divorce proceedings about trying to safeguard my mother and the outcome of the divorce and transfer of properties. The litigation team also caused a further problem with my parents, to a point where I am no longer in contact with my family and my family have removed me from any inheritance. The firm has no comprehension about language barriers and and making sure the the customer has comprehension of law and the implications of poor advice. The firm was also instructed to investigate equity release fraud to the total sum of £82,000.00 by the family. The firm had been advised a member of the family had forged signatures and documents to extort money from Halifax Mortgages. The firm took too long in getting this investigated. They also spent several months trying to correct titles deeds for my mother. Due to the poor advise and systematic poor admistration the above has both caused loses to my mother and I have also lost a family and inheritance which I was promised by my mother when divorce proceedings began.

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Profile image of Idan Singh (Idan)

Idan Singh (Idan)

Idan

Needs significant improvement especially with overseas clients that have poor proficiency in English. I've been using Paul Robinson Solicitors for a family law case for some years. But the inconsistency in transparency and safeguarding my elderly parents is unsatisfactory. They lack the understanding of cultural differences makes it even worse. This includes interacting with customers who cannot speak English or have no proficiency in English law or comprehension. Due to their mishandling of my parents divorce case and tenant eviction they totally made a mess of a bad situation. Paul Robinson Solicitors were informed that one property was in disrepair and they spent several weeks trying to advise us. Due to conflict of interest with mother and father getting back together they had further messed up divorce proceedings about trying to safeguard my mother and the outcome of the divorce and transfer of properties. The litigation team also caused a further problem with my parents, to a point where I am no longer in contact with my family and my family have removed me from any inheritance. The firm has no comprehension about language barriers and and making sure the the customer has comprehension of law and the implications of poor advice. The firm was also instructed to investigate equity release fraud to the total sum of £82,000.00 by the family. The firm had been advised a member of the family had forged signatures and documents to extort money from Halifax Mortgages. The firm took too long in getting this investigated. They also spent several months trying to correct titles deeds for my mother. Due to the poor advise and systematic poor admistration the above has both caused loses to my mother and I have also lost a family and inheritance which I was promised by my mother when divorce proceedings began.

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Exposé

Exposé

These people are beyond unprofessional and repugnant. They have been employed by the executor of the estate of my gladly now deceased ex father—a child abuser. The executor introduced contentious matters into probate and alleged health matters which originated from my ex-family. Not only was I a victim of child abuse and neglect, leaving me with struggles throughout my entire life, but I then have to deal with this mendacious, Machiavellian, and pernicious individual. After introducing contentious matters and then refusing to address them—because he is an invertebrate—he then withdraws like the coward that he is and maintains that he is the "victim" when he is the miscreant who introduced the contentious matters. He has now employed two firms of solicitors to deal with these contentious matters he introduced and then attributed to me, wasting estate funds and further refusing to address the matters which he had no right to introduce. Both firms of solicitors have also refused to address these matters. I then finally received a response from the solicitors, whom I had no idea were dealing with this matter. The executor has deliberately tried to restrict contact with the solicitors in order to prevent accountability. These disgusting people then refuse to facilitate direct contact with the executor to address the issues and are maintaining these contentious issues while refusing to attend to these serious concerns—violating their own requirements as laid out by law. I initially replied and stated that they must contact me by phone and that any other contact by email would be harassment—which they ignored. Eventually did contact me by phone, as it is a method more suitable for my communication issues due to being neurodivergent and having severe complex post-traumatic stress disorder, which originated in childhood with my abusive ex-father and his equally abusive family, including my ex-mother and ex-siblings who, despite being victims of abuse themselves, have actually aligned themselves with these scumbags in order to safeguard the false narrative that they are pushing. Despite having a very positive interaction via phone, it then quickly fell apart as I expected it too, as they are clearly aligning themselves with a course of conduct to prevent accountability of the misconduct committed by the executor. I am actually currently homeless through no wrongdoing of my own, and the harm that the executor and his family have caused me is insurmountable. I now have further evidence thanks to the equally flagitious Leonard Grey Solicitors, who were also fed a load of misinformation from that narcissist "victim" —and of course they refuse to address the matters that this odious individual introduced because they are also corrupt, like this evil ex uncle. The profound irony is that this individual claims a desire to provide some form of healing, yet his actions achieve the exact opposite. He has recklessly reopened the deep, lifelong wounds of childhood abuse and neglect, while simultaneously inflicting new trauma through his own misconduct. He has since weaponized the legal process against me and, in a final act of cowardice, attempts to blame me for the consequences of his own actions. His conduct is not only harmful but a gross perversion of the duties he was entrusted to uphold. Furthermore, due to these fabricated contentious matters and the blatant abuse of this process, I am now being forced to waste my own inheritance on legal battles to fight this injustice. I will then have to engage in further legal battles to recoup these losses from the executor and these solicitors themselves. I unequivocally state that you should stay clear from this firm, as they will cause you immense psychological harm, especially if you are a vulnerable adult like me and they have absolutely no intention of aligning themselves with the principles of law and their grandiose claims of professional conduct.

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Reviews

4.8 /5 986 Reviews
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Clients say

What clients say about Paul Robinson Solicitors LLP

The firm specialises in conveyancing, wills, probate, family law and lease matters, with particular expertise in property transactions and efficient file progression. Clients praise speed, thoroughness and technical competence, especially for first‑time buyers, chains and complex cases. Valued soft skills include clear communication, responsiveness, patience, approachability, professionalism, empathy and reassurance. Reviewers highlight proactive case management, attention to detail, calmness under pressure and a friendly, client‑focused approach that makes stressful processes smoother.

Excellent communication
Very responsive
Professional service
Thorough attention
Quick completion
Helpful guidance
Patient explanations
Friendly staff
Efficient process
Highly recommended

ReviewSolicitors Review List

Profile image of Julie

Julie

Housing & Property

Excellent professional service

Excellent professional service given on the conveyancing of my house sale

Legal experts tagged in
this review

from Paul Robinson Solicitors LLP

Thank you for taking the time to share your review, Julie. We are very pleased to hear that you received an excellent, professional service for your house sale. We appreciate your feedback and your business.

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anonymous

Housing & Property

Excellent service from Sophie and the team

Was very impressed with the service and fees offered by Paul Robinson Solicitors, the matter was quite protracted through no fault of the team. I was kept updated all through in a courteous and timely manner.

Legal experts tagged in
this review

from Paul Robinson Solicitors LLP

Thank you so much for your fantastic review! Property and legal matters can sometimes become drawn out due to outside factors, so we truly appreciate you noting that the delays were through no fault of our team. We are so glad that despite the protracted process, you were impressed by our service and competitive fees. Thank you for your trust in Paul Robinson Solicitors, and we wish you all the best!

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Chris

Verified
Housing & Property

Home sale & Purchase

Susan,Becky and Faye provided a fantastic service during the sale and further purchase of my homes. Not having ever been through this process before I was apprehensive about what was involved but the team took me through it step by step always there to answer any questions promptly and inform me of what I needed to next

Legal experts tagged in
this review

from Paul Robinson Solicitors LLP

Thank you so much for this wonderful review, Chris! Going through the sale and purchase process can feel incredibly daunting, so we are absolutely thrilled that Susan, Becky, and Faye were able to put your mind at ease. Taking things step by step and being there to guide you through every milestone is exactly how we try to make the journey as seamless and stress-free as possible. We are so proud of the team for keeping you informed and confident throughout. Best of luck as you settle into your lovely new home!

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Lauren & Dean

Housing & Property

Seamless, transparent & fast

Our experience using Paul Robinson was excellent. From start to finish we knew exactly what was happening and the process was seamless. Sophie, Samantha and Sue were a pleasure to deal with, the property transaction was speedy and the communication was excellent. Thank you!

Legal experts tagged in
this review

from Paul Robinson Solicitors LLP

Thank you for your feedback, Lauren and Dean. We’re pleased to hear that Sophie and the team provided clear communication throughout and helped make your property transaction smooth, transparent, and efficient.

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simon peters

Verified

transferer of title deed and remortgage

very good experience from Emily and the team transferring joint ownership to sole ownership and remortgate of my property.

Legal experts tagged in
this review

from Paul Robinson Solicitors LLP

Thank you for your kind feedback, Simon. We’re pleased to hear that Emily and the team provided a very good experience while assisting with the transfer of ownership and remortgage of your property.

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Other Reviews

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Chloe Scan

Housing & Property

Chloe

We recently used Amber for our first home purchase and honestly could not have asked for a better experience. Amber came highly recommended to us by several people, including my in-laws who had used her previously, so we already had a good feeling about working with her. From start to finish, she was fantastic. As first-time buyers, we had lots of questions and were completely new to the process, but Amber was always patient, approachable and happy to explain things in a way that made sense. Nothing ever felt like too much trouble. She was incredibly thorough, kept us updated throughout and made sure everything moved along as smoothly as possible. We always felt reassured that our purchase was in safe hands. What impressed us most was how quickly everything was completed. Our purchase went through in just 4 weeks, which exceeded all of our expectations. We are so grateful for all of Amber’s hard work and support. It is easy to see why she is so highly recommended, and we will absolutely continue recommending her to family and friends ourselves. Thank you, Amber, for helping us buy our first home and making the whole process far less stressful than we expected!

from Paul Robinson Solicitors LLP

Thank you so much for the wonderful review, Chloe, and a huge congratulations on buying your first home! Completing a property purchase in just four weeks is an incredible achievement, especially for first-time buyers. We are absolutely thrilled to hear that Amber lived up to her high recommendations and kept you feeling supported, informed, and reassured throughout the entire process. Thank you for choosing us, and we wish you the very best as you settle into your new home!

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Evie Leonard

Evie

Used Paul Robinson for conveyancing on a house move. Have nothing good to say. Constantly having to chase for updates and haven’t actually done the job we’ve paid for. Lots of documents missing and wasn’t followed up prior to exchange which we were unaware of. It has now left us thousands out of pocket. Have contacted them multiple times and always fobbed off and no apology at all. Very disappointed would seriously recommend people choose another conveyancer

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Sue Ralph-funnell

Sue

Friendly younger staff, made to feel comfortable and not looked down upon as sometimes i feel other solicitors have done previously. Made a refreshing change

from Paul Robinson Solicitors LLP

Thank you for sharing your experience, Sue! We are thrilled that this made such a refreshing change for you.

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Josie Gould

Housing & Property

Josie

We have just brought our first house and decided to go with Paul Robinson as our solicitors. John and Enya were brilliant! Would definitely recommend

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

Thank you for taking the time to share your review, Josie. Congratulations on buying your first house! We are delighted to hear that John and Enya provided such brilliant service and kept the process smooth for you. We greatly appreciate your recommendation and wish you all the best in your new home.

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albert patrick

albert

Tracey Hughes was so professional in the sale of my house, that I would recommend her to anyone wishing for a smooth experience. Her friendly approach with the advice and guidance and the gentle manner whenever I had any personal contact, which was very reassuring. She was the guiding light through the whole experience and I am very grateful to her.

Legal experts tagged in
this review

from Paul Robinson Solicitors LLP

Thank you for your kind feedback, Albert. We’re pleased to hear that Tracey provided professional and reassuring support throughout the sale of your house, and that her friendly approach helped make the process smoother for you. We appreciate you taking the time to share your experience and your recommendation.

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