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Ellisons

4.9 | 38 Reviews 38 Reviews | Company & Commercial
1,634 Total Company Reviews info icon Company & Commercial | info icon 1,634 Total Company Reviews Company & Commercial | info icon 1,634 Total Company Reviews

The Octagon, 27 Middleborough, Colchester, Essex, CO1 1TG

Accepting new clients

The Octagon, 27 Middleborough, Colchester, Essex, CO1 1TG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8010736

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Ellisons Review Scores & Client Satisfaction Overview

4.9
Excellent
94%
Value for
Money
Value for money: 94%
95%
Success
Rate
Satisfied with outcome: 95%
95%
Would
Recommend
Would recommend to friends and family: 95%
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Ellisons are accredited by

Family Law accreditation awarded to Ellisons
The Law Society accreditation awarded to Ellisons
Conveyancing Quality Scheme accreditation awarded to Ellisons

Description

Ellisons is a full service top 200 UK law firm, and one of the region’s oldest, most established and fastest growing firms. With a team of over 270 colleagues, the firm has offices located across Essex and Suffolk, alongside an office in London: Colchester, Chelmsford, Ipswich, Bury St Edmunds and Tendring.

Rankings by area of expertise

The rankings below show the areas of expertise that Ellisons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Ellisons Review Scores & Client Satisfaction Overview

4.9
Excellent
94%
Value for
Money
Value for money: 94%
11% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
17% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Ellisons are accredited by

Family Law accreditation awarded to Ellisons
The Law Society accreditation awarded to Ellisons
Conveyancing Quality Scheme accreditation awarded to Ellisons

Description

Ellisons is a full service top 200 UK law firm, and one of the region’s oldest, most established and fastest growing firms. With a team of over 270 colleagues, the firm has offices located across Essex and Suffolk, alongside an office in London: Colchester, Chelmsford, Ipswich, Bury St Edmunds and Tendring.

Rankings by area of expertise

The rankings below show the areas of expertise that Ellisons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Ellisons

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

The Octagon, 27 Middleborough, Colchester, Essex, CO1 1TG

Reviews

4.9 /5 38 Reviews
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Clients say

What clients say about Ellisons

Clients praise the firm for expertise across conveyancing, wills and LPAs, probate, divorce and family matters, employment law, immigration, visas, citizenship and business disputes. Reviews highlight strong technical knowledge, clear guidance, thorough preparation and efficient handling of complex cases. Clients also value the firm’s soft skills: professionalism, friendliness, empathy, patience, reassurance and accessibility. Communication is frequently described as prompt, transparent and easy to understand, with staff keeping clients fully informed, reducing stress and providing practical, supportive advice throughout.

Excellent communication
Professional service
Efficient handling
Clear guidance
Friendly staff
Prompt responses
Supportive approach
Knowledgeable advice
Stress-free process
Kept informed

ReviewSolicitors Review List

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anonymous

Company & Commercial

Superb

Madeleine helped what would normally be an incredibly stressful situation and made it very manageable. She was efficient, helpful, proactive and supportive, meaning I ended up having very little to do. A big thank you and a clear recommendation for others.

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A representative from Ellisons Legal LLP responded to this review

Thank you for your wonderful review and recommendation. We’re delighted to hear that Madeleine’s supportive approach helped make a potentially stressful situation feel much more manageable. We really appreciate you taking the time to share your experience and will be sure to pass your kind comments on to Madeleine.

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Christine

Verified
Company & Commercial

Share buyback

Abigail was extremely helpful and understood the urgency of the situation. She controlled the situation and kept us well informed along the way. All was concluded with a few days to spare. We are completely satisfied with the service.

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A representative from Ellisons Legal LLP responded to this review

Thank you for taking the time to leave a review. We really appreciate your feedback and we will pass the comments onto the team. Best wishes

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DAVID

Housing & Property

ENDURANCE WON THE DAY

This was a particularly difficult transaction due to the buyer but mainly the very poor performance of his solicitor. The continued support and tenacity of Marion and her team in getting this across the line was vitally important.

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A representative from Ellisons Legal LLP responded to this review

Thank you for taking the time to leave a review. We really appreciate your feedback and we will pass the comments onto the team. Best wishes.

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Pauline

Agriculture

Sale of Suttons Farm

This was a large transaction and fairly complex matters were covered. Ellison's dealt with everything with no fuss at all - on a timely basis - a very efficient firm.

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A representative from Ellisons Legal LLP responded to this review

Thank you for taking the time to leave a review. We really appreciate your feedback and we will pass the comments onto the team. Best wishes.

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Collette

Company & Commercial

Continuing great support

Thank you to the Ellisons Team who are supportive of all our business needs.

A representative from Ellisons Legal LLP responded to this review

Thank you for taking the time to leave a review. We really appreciate your feedback and we will pass the comments onto the team. Best wishes.

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Other Reviews

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PMD 75

PMD

0 Stars isn't an option. Absolutely dreadful - did not perform the task they were paid to do then ran up billable hours on things I hadn't approved. Funds on account was used up on pointless tasks (that I'd already paid someone else to do) and successfully wasted 6 months on a time sensitive matter. Asked for justification of billing and was told in was in her (Lauren's) notes but were unable/willing to provide anything that would be considered "legally admissible" to support this - I was asked to attend a meeting but the requestee didn't turn up; I was asked to communicate through a specific email address but never received a response, instead their comm's came from a different address that i didn't know about and hadn't approved into my inbox. They are obliged to work in the best interest of the client but I have nothing that supports this. Avoid at all costs. Matter now with the Legal Ombudsman and the Solicitors Regulation Authority.

We are sorry to read your comments. This matter has been thoroughly reviewed through our formal complaints process, including independent assessment. As a regulated firm, we take all concerns seriously and follow established procedures to ensure they are addressed fairly.

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Reviews

4.9 /5 1634 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Ellisons

Clients praise the firm for expertise across conveyancing, wills and LPAs, probate, divorce and family matters, employment law, immigration, visas, citizenship and business disputes. Reviews highlight strong technical knowledge, clear guidance, thorough preparation and efficient handling of complex cases. Clients also value the firm’s soft skills: professionalism, friendliness, empathy, patience, reassurance and accessibility. Communication is frequently described as prompt, transparent and easy to understand, with staff keeping clients fully informed, reducing stress and providing practical, supportive advice throughout.

Excellent communication
Professional service
Efficient handling
Clear guidance
Friendly staff
Prompt responses
Supportive approach
Knowledgeable advice
Stress-free process
Kept informed

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Family Law

Excellent Support During a Difficult Time

I recently had an initial consultation with Francesca for advice regarding divorce, and I honestly couldn’t have asked for a better experience. I was incredibly nervous going into the appointment, but Francesca immediately put me at ease. She could clearly sense how anxious I was and was so reassuring, sympathetic and approachable throughout. She asked the right questions and gave me the time and space to open up, which made what could have been a very difficult and daunting conversation feel so much easier. Francesca was extremely knowledgeable and explained everything clearly, without ever making me feel overwhelmed. I came away from the consultation feeling much more reassured and confident about the process and the options available to me. The client care document I received afterwards was also incredibly thorough and included everything we had discussed, along with additional useful information. It was clear that a lot of care and attention had gone into preparing it. I’m extremely grateful for Francesca’s kindness, professionalism and reassurance, and I would have no hesitation in recommending her to anyone looking for support and advice during what can be a very difficult time.

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Anonymous

Verified
Housing & Property

Robyn Reid - Ellisons

Great conveyancing experience, would recommend

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S. Housley

Verified
Wills, Trusts & Probate

LPAs Financial & Property and Health & Welfare

Very pleased with the service and guidance we received for LPAs for both of us. Would certainly recommend Ellisons!!

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Hannah

Verified
Housing & Property

Marion at Ellisons

Marion was so helpful from the start to the end of the process, she kept us up to date regularly and was very efficient. Would highly recommend.

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Anonymous

Verified
Immigration Law

Skilled Dependent Visa ...

I’m really happy to share my experience with Ellisons Solicitors, especially Meenal Goyal ji, who handled Skilled Dependant Visa application for me and my son very professionally. We received our visa in short time. Thank you so much for all your help and support. I am very happy with the service and would definitely recommend her to anyone looking for a reliable and professional solicitor.

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Other Reviews

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Paula Obrien

Housing & Property

Paula

Marion Knocker and her team were absolutely Amazing dealing with my sale and purchase. Nothing was too much and always put me at ease when I got a little stressed. Highly recommend. Thank you for everything. 👌🤗

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Clare Vickers

Clare

Very unhappy to receive a bill above what was estimated for my case, two weeks after the case was closed. At no point during the process was I notified that the number of hours would be increased from the estimated and I only found out upon receiving the bill. All I can say is that the timekeeping on jobs is either not tracked properly, or this is a way to make a bit of extra money and then point to the small print. I would never have gotten away with whacking my clients with an unexpected bill, having not given them notification at the time that hours spent on the job were going over the original estimate quoted. Very disappointed and upset with the lack of communication, I feel like I’ve been played here and have no choice but to find the money to pay for something I had no idea I was being charged for. Who operates like this?! Edit, in response to Ellison's reply: I am not disputing that the case may have required more time than you originally quoted. I am shocked that I wasn't notified at the time and only found out 2 weeks later when the bill was sent to me. If notified at the time, this could have been agreed and covered by the other party yet now I am out of pocket at the end of a very stressful experience. I've been told by your colleague that this is being looked into further following a phone call.

We are sorry to hear of your disappointment. We are committed to providing clear information regarding the scope of our services and the basis of our charges, both of which are set out in our retainer documentation. As our professional obligations of confidentiality prevent us from discussing the details of any individual matter in a public forum, we would welcome the opportunity to address your concerns directly. Should you wish to do so, please do not hesitate to contact us.

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PMD 75

PMD

0 Stars isn't an option. Absolutely dreadful - did not perform the task they were paid to do then ran up billable hours on things I hadn't approved. Funds on account was used up on pointless tasks (that I'd already paid someone else to do) and successfully wasted 6 months on a time sensitive matter. Asked for justification of billing and was told in was in her (Lauren's) notes but were unable/willing to provide anything that would be considered "legally admissible" to support this - I was asked to attend a meeting but the requestee didn't turn up; I was asked to communicate through a specific email address but never received a response, instead their comm's came from a different address that i didn't know about and hadn't approved into my inbox. They are obliged to work in the best interest of the client but I have nothing that supports this. Avoid at all costs. Matter now with the Legal Ombudsman and the Solicitors Regulation Authority.

We are sorry to read your comments. This matter has been thoroughly reviewed through our formal complaints process, including independent assessment. As a regulated firm, we take all concerns seriously and follow established procedures to ensure they are addressed fairly.

0
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Spencer Davis

Housing & Property

Spencer

My brother and I can't thank Shah enough for seeing our late father's probate sale through to completion. He was patient, efficient and always on point, ensuring we were always ahead of the game. No matter how many obstacles our buyers solicitors put in the way, Shah's wealth of experience shone through. Ellisons not only dealt with the sale, but their Private Client team also handled the probate in a very timely and efficient manner. Great service all round.

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mark hunter

mark

A thoroughly professional company and immensely experienced.

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