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Lyons Bowe

4.3 | 23 Reviews 23 Reviews | Litigation
5,487 Total Company Reviews info icon Litigation | info icon 5,487 Total Company Reviews Litigation | info icon 5,487 Total Company Reviews

Harley House, 29 Cambray Place, Cheltenham, Gloucestershire, GL50 1JN

Accepting new clients

Harley House, 29 Cambray Place, Cheltenham, Gloucestershire, GL50 1JN

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The Solicitors Regulation Authority

Regulator ID: 8003149

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Lyons Bowe Review Scores & Client Satisfaction Overview

4.3
Excellent
87%
Value for
Money
83%
Success
Rate
78%
Would
Recommend
Communication 4.2/5
Initial Impressions 4.2/5
Approachability 4.4/5
Documentation Accuracy 4.3/5
Legal Knowledge 4.3/5
Value for money 4.3/5

Accreditations

Lyons Bowe are accredited by

Wills and Inheritance Quality Scheme accreditation awarded to Lyons Bowe
Family Law accreditation awarded to Lyons Bowe
The Law Society accreditation awarded to Lyons Bowe

Description

At Lyons Bowe Solicitors, we’re proudly local. With offices in Bath, Bournemouth, Bridgwater, Bristol, Cardiff, Cheltenham, Cardiff, Frome, Gloucester, Keynsham, Poole, Shepton Mallet, Salisbury, Swindon and Taunton we’re your regional legal experts. We’re ideally located to provide the advice and support you need – when and where you want it.

Rankings by area of expertise

The rankings below show the areas of expertise that Lyons Bowe offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Lyons Bowe Review Scores & Client Satisfaction Overview

4.7
Excellent
94%
Value for
Money
11% above
national average
94%
Success
Rate
12% above
national average
93%
Would
Recommend
12% above
national average
Communication 4.7/5
Initial Impressions 4.8/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Lyons Bowe are accredited by

Wills and Inheritance Quality Scheme accreditation awarded to Lyons Bowe
Family Law accreditation awarded to Lyons Bowe
The Law Society accreditation awarded to Lyons Bowe

Description

At Lyons Bowe Solicitors, we’re proudly local. With offices in Bath, Bournemouth, Bridgwater, Bristol, Cardiff, Cheltenham, Cardiff, Frome, Gloucester, Keynsham, Poole, Shepton Mallet, Salisbury, Swindon and Taunton we’re your regional legal experts. We’re ideally located to provide the advice and support you need – when and where you want it.

Rankings by area of expertise

The rankings below show the areas of expertise that Lyons Bowe offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Lyons Bowe

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00 (Open)
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Harley House, 29 Cambray Place, Cheltenham, Gloucestershire, GL50 1JN

Reviews

4.3 /5 23 Reviews
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Clients say

What clients say about Lyons Bowe

The firm is highly praised for conveyancing, property sale and purchase work, including first-time buyer matters, leaseholds, transfer of equity, probate, wills and estate administration. Clients value its efficient, proactive and knowledgeable handling of transactions, with clear explanations and a useful online portal/app to track progress. Soft skills repeatedly highlighted include professionalism, responsiveness, friendliness, patience, attentiveness and reassuring support. The team is also commended for keeping clients well informed, managing stress calmly and making complex legal processes feel straightforward and well organised.

Excellent communication
Quick responses
Professional service
Smooth process
Friendly team
Helpful support
Clear explanations
Easy app
Kept informed
Efficient service

ReviewSolicitors Review List

Profile image of Benedict Martin Robert

Benedict Martin Robert

Verified
Housing & Property

Poor & inaccurate communication, slow progress

So far it’s been a very negative experience with Lyons Bowe. From initial issues recognising our deposit, to false information about the status of our checks (multiple times), timelines have not been stuck to at all. All other parties (mortgage, survey, sellers solicitors, estate agents, us as the buyers) have progressed quickly and everything continues to be held up by Lyons Bowe - being passed between hands and lack of accountability has also been very frustrating

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Elizabeth Anne

Verified
Housing & Property

So far so good

I like the portal as it’s straightforward and easy to use but more importantly the people at LB are helpful, friendly and efficient and l would use them again.

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Mrs Heath

Verified
Housing & Property

Completion Solicitor was fantastic

Our initial experience was not good, but once we moved over to the completion team we had a much better experience, this review is solely based on Josie Whiting and not our previous solicitor. Josie was fantastic, communicative and helpful.

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A representative from Lyons Bowe responded to this review

Dear Mrs Heath. Thank you for your feedback and for taking the time to do so, I also thank you for your time today on the telephone. We are sorry that you did not feel your initial concerns were appropriately dealt with. I hope that the apology provided today was acceptable. I also thank you for the feedback left for Josie, that was very thoughtful Gemma Monday - Head of Property

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SC

Verified
Housing & Property

Review of experience so far

I found the experience of Lyons Bowe so far to be efficient, professional and informative throughout. Elle was friendly and answered any questions I had quickly and professionally

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A representative from Lyons Bowe responded to this review

We are delighted to hear that you had a positive experience with us. We take pride in providing exceptional service, and it is always rewarding to hear that we have succeeded in doing so. Thank you for your kind words, and we look forward to working with you again when you need us! The Lyons Bowe Team

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Paul Andrew

Verified
Wills, Trusts & Probate

Slow, admin errors, website account error

I was looking for an efficient local solicitor who I could trust to execute my Will and take the stress from my widow when the time comes. I paid by bank transfer early to show my intentions and speed the process. Days later a trainee solicitor finally called and we arranged for me to visit Frome office to sign the very simple Will. At the office I asked for a copy of my signed original - the office staff said the solicitor will send a copy later in day or next day. A week later - no copy had been sent then automated emails came through asking me to login and pay!

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Other Reviews

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Lee

Housing & Property

Lee's experience...

Poor communication. Had to chase. Also lots of pairs of hands dealing with the case

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James

Housing & Property

James's experience...

Too many different people dealing with the case and that meant that we didn't get responses and things fell through the gaps. For example the sale price was wrong on the contract weeks after this picked up and should have been corrected

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Reviews

4.7 /5 5487 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Lyons Bowe

The firm is highly praised for conveyancing, property sale and purchase work, including first-time buyer matters, leaseholds, transfer of equity, probate, wills and estate administration. Clients value its efficient, proactive and knowledgeable handling of transactions, with clear explanations and a useful online portal/app to track progress. Soft skills repeatedly highlighted include professionalism, responsiveness, friendliness, patience, attentiveness and reassuring support. The team is also commended for keeping clients well informed, managing stress calmly and making complex legal processes feel straightforward and well organised.

Excellent communication
Quick responses
Professional service
Smooth process
Friendly team
Helpful support
Clear explanations
Easy app
Kept informed
Efficient service

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Housing & Property

Incredibly proactive.

Katarina has been exceptional throughout both our purchase and our sale. She stepped in decisively when our onward purchase was found late in the process, moving everything forward at impressive speed. She responded to our questions promptly over email, kept us clearly informed, and didn't hesitate to chase slower solicitors in the chain to keep things on track. Her professionalism and commitment made a stressful process feel far more manageable.

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Reply by profile image of Hannah Krautschneider

Hannah Krautschneider

We are grateful for your kind words and thrilled to hear about your positive experience with us. We are always happy to help our clients and we are glad that we were able to exceed your expectations. Thank you for choosing Lyons Bowe Solicitors!

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Gareth

Housing & Property

Prompt communication and service

Dealing with Delanie has been very simple. Very quick to respond to any queries and progressing our on boarding. It has been less than 48 hours from first contact to passing our transfer to the legal team. App simple to use and to keep track of progress

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Reply by profile image of Max Barnett

Max Barnett

Thank you for taking the time to leave Delanie such a glowing review! We are glad to hear we could assist you efficiently, and we will ensure your feedback gets passed onto the noted member of the team.

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Andrea Wilkie

Wills, Trusts & Probate

Excellent from start to finish

Tracey was knowledgeable and professional throughout the probate process. Following our family bereavement she handled all matters with care and sensitivity, explained everything clearly and kept us informed at every stage. Very pleased and grateful for everything she did to make things go smoothly for us.

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A representative from Lyons Bowe responded to this review

We really appreciate your kind words! I will make sure that this feedback gets passed on to the noted members of the team.

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sam

Housing & Property

Really good service all round

We were recommended this solicitor for our property purchase by my sister and the experience did not disappoint. The onboarding experience was smooth and easy. We were buying and selling a house at the same time. The portal was easy to use and allowed us to supply all information digitally. We were fully onboarded by Delanie Robinson and her team way quicker than other parties in the chain. Our main case handler Geraldine Van Zyl was always proactive and easy to reach when needed. She kept us calm when our chain was at risk of falling apart. Our completion was handled by Maddie Coles and she again was excellent at communicating with us about our final days before the move. Overall our experience with this firm was very positive and a breath of fresh air compared with the solicitors we used previously. All the pricing was transparent and fair and everything handled with a high degree of professionalism.

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Reply by profile image of Max Barnett

Max Barnett

Thank you for taking the time to leave us such a glowing review Sam, we will ensure this feedback gets passed onto the noted members of the team.

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Karen Louise

Family Law

Exellemt

Very prompt in responding to myself and other parties. Kept me informed and loved the app so you can keep an eye on progress. Would definitely recommend, in fact I have to my friends who have had similar experiences. Would use again.

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A representative from Lyons Bowe responded to this review

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.

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Other Reviews

Profile image of Krishna Prasath Panneer Selvam

Krishna Prasath Panneer Selvam

Housing & Property

Krishna

Excellent Service – Highly Recommended We recently used Lyons Bowe Solicitors for the purchase of our property and had a very positive experience from start to finish. A special thank you to Samantha, Naduni and Toni Marie for their excellent support throughout the conveyancing process. They were professional, friendly and responsive, kept us well informed at every stage, and were always helpful in answering our questions and guiding us through the process. We particularly appreciated their patience, clear communication and efforts in progressing everything towards a successful completion. Buying a property can be stressful, but having a supportive and reliable team made the process much easier for us. We are very happy with the service provided by Lyons Bowe and would confidently recommend them to anyone looking for a professional and reliable conveyancing team.

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Reply by profile image of Hannah Krautschneider

Hannah Krautschneider

We are truly grateful for your positive feedback about Lyons Bowe Solicitors. We appreciate you taking the time to share your experience with us and we are glad that you were satisfied with the service you received. We strive to provide our clients with the highest level of service and we are pleased to hear that we have met your expectations.

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Tony Pollard

Housing & Property

Tony

The team at Lyons Bowe were recommended by the estate agent I used to sell my house, they were totally professional and efficient throughout the sales process, they provided regular updates by phone call and on their app. A special mention of thanks to Ellie who was always friendly and professional on the phone.

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Reply by profile image of Hannah Krautschneider

Hannah Krautschneider

We are absolutely delighted to hear about your positive experience. Your feedback is incredibly important to us and we appreciate you taking the time to share it. We are always looking for ways to improve our services and we value your input as it helps us to provide the best possible service to our clients. Thank you again for your feedback and we hope to see you again soon.

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Svetla Papadopoulou

Housing & Property

Svetla

I recently completed my property purchase with Lyons Bowe, and I couldn’t be happier with the service I received. I would like to say a huge thank you for Maddie Coles and Beth Ingham, Adrienne Clark who handled my case. Throughout the whole process, they were professional, helpful and patient, and they always kept me informed and answered my questionsThe team was professional, responsive, and kept me updated at every step of the way. They made a potentially stressful process feel smooth and straightforward. Any questions I had were answered quickly and clearly, and I always felt well supported. I would highly recommend Lyons Bowe to anyone buying or selling a property – thank you for everything!

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Reply by profile image of Hannah Krautschneider

Hannah Krautschneider

Thank you for taking the time to share your feedback about your experience with Lyons Bowe Solicitors. We are delighted to hear that you had an excellent experience and that we were able to help you achieve your legal goals. Your feedback is important to us and will help us continue to provide the highest level of service to our clients.

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Gordi Bon

Housing & Property

Gordi

Exceptional communication from Connor Holland and the team at Lyons Bowe - Highly recommended !

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Reply by profile image of Hannah Krautschneider

Hannah Krautschneider

We are incredibly grateful for your positive feedback. It means the world to us to hear that you are satisfied with our services. We will continue to work hard to ensure that we provide you with the best possible experience.

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Ellie

Housing & Property

Ellie

Really happy with the service at Lyons Bowe Solicitors. Morgan, in particular, has been very responsive and helpful throughout the process so far. They’ve made everything feel so much easier, and I would definitely recommend!

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Reply by profile image of Hannah Krautschneider

Hannah Krautschneider

Thank you for sharing your experience with us. We are grateful for your kind words and glad we could assist you efficiently.

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