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NBB Waldrons Solicitors

Harley House, 29 Cambray Place, Cheltenham, Gloucestershire, GL50 1JN

Accepting new clients

Harley House, 29 Cambray Place, Cheltenham, Gloucestershire, GL50 1JN

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 826814

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NBB Waldrons Solicitors Review Scores & Client Satisfaction Overview

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Accreditations

NBB Waldrons Solicitors are accredited by

Children Law accreditation awarded to NBB Waldrons Solicitors
Criminal Litigation accreditation awarded to NBB Waldrons Solicitors
Clinical Negligence accreditation awarded to NBB Waldrons Solicitors

Description

We have over 150 years’ experience in providing specialist legal advice, representing individuals and businesses across the country. Throughout our history, we have found that there are three things that our clients value most, and for every one of our clients we guarantee that: 1) We will be clear on costs, 100% of the time. 2) We will get the job done as quickly as we can. 3) We will ensure that you have direct access to your lawyer.

Rankings by area of expertise

The rankings below show the areas of expertise that NBB Waldrons Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

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NBB Waldrons Solicitors Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
Value for money: 95%
12% above
national average
95%
Success
Rate
Satisfied with outcome: 95%
13% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
15% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

NBB Waldrons Solicitors are accredited by

Children Law accreditation awarded to NBB Waldrons Solicitors
Criminal Litigation accreditation awarded to NBB Waldrons Solicitors
Clinical Negligence accreditation awarded to NBB Waldrons Solicitors

Description

We have over 150 years’ experience in providing specialist legal advice, representing individuals and businesses across the country. Throughout our history, we have found that there are three things that our clients value most, and for every one of our clients we guarantee that: 1) We will be clear on costs, 100% of the time. 2) We will get the job done as quickly as we can. 3) We will ensure that you have direct access to your lawyer.

Rankings by area of expertise

The rankings below show the areas of expertise that NBB Waldrons Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - NBB Waldrons Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Harley House, 29 Cambray Place, Cheltenham, Gloucestershire, GL50 1JN

Reviews

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What clients say about NBB Waldrons Solicitors

Reviews highlight strong expertise in family law, divorce, child arrangements, clinical negligence, conveyancing, commercial property and consumer disputes. Clients praise the firm’s ability to handle complex and sensitive matters, including interlinked legal issues, with thoroughness and sound judgement. Soft skills valued most are clear and prompt communication, patience, empathy, reassurance, professionalism and a calm, supportive approach. Many reviewers also note a proactive, detail-focused style, with solicitors working efficiently, advocating strongly for clients and helping achieve positive outcomes with minimal stress.

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Reviews

4.8 /5 644 Reviews
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What clients say about NBB Waldrons Solicitors

Reviews highlight strong expertise in family law, divorce, child arrangements, clinical negligence, conveyancing, commercial property and consumer disputes. Clients praise the firm’s ability to handle complex and sensitive matters, including interlinked legal issues, with thoroughness and sound judgement. Soft skills valued most are clear and prompt communication, patience, empathy, reassurance, professionalism and a calm, supportive approach. Many reviewers also note a proactive, detail-focused style, with solicitors working efficiently, advocating strongly for clients and helping achieve positive outcomes with minimal stress.

Clear communication
Prompt responses
Highly professional
Knowledgeable team
Patient support
Efficient service
Reassuring presence
Calm manner
Expert legal advice
Strong advocacy

ReviewSolicitors Review List

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anonymous

Complex Case Expertise

Elle-May has been exemplary throughout a number of interlinked cases in a complex divorce, overlapping considerably with criminal matters that several family law solicitors refused to engage with. Elle-May has tackled each element in a balanced, evaluative and agile manner and also properly engaged her team appropriately to maintain a consistently high standard.

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Mitali

Verified
Housing & Property

House purchase

My experience with Gabriela (and NBB Waldron’s) was phenomenal, the whole process was smooth. Her prompt and clear communication was very helpful in timely completion. Would highly recommend!

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from NBB Waldrons Solicitors

We are delighted to hear that Gabriela made your purchase smooth and kept communication clear throughout. Thank you for your recommendation and kind feedback.

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Michael Davis

Verified
Family Law

My experience

Professional, swift, honest, detailed and I was made to feel at peace once I had met Antoinette.

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from NBB Waldrons Solicitors

Thank you for your kind feedback, Michael. We are delighted that Antoinette provided clear guidance and helped you feel reassured throughout your matter. We greatly appreciate you taking the time to share your experience.

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John Emms

Commercial Property

Excellent legal service.

I am a chartered surveyor specialising in commercial property in the West Midlands and have worked with NBB Waldrons for many years. Vishal, Luke & Courtney provide a highly professional and knowledgeable service in their respective fields and I am always happy to work with them and to recommend NBB Waldrons to my clients.

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from NBB Waldrons Solicitors

We really appreciate your continued trust and recommendation, John. It’s fantastic to hear that Vishal, Luke and Courtney have consistently provided the expertise and professionalism you value, and we’re grateful for your ongoing relationship with NBB Waldrons.

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VLV

Housing & Property

Incredibly trustworthy and dedicated

My buying experience was somewhat bumpy and took longer than expected however I couldn’t have asked for a better solicitor. Gaby was so on it and got things done and sorted things with no messing about. She was incredibly patient and dealt with any issues swiftly. If you need things done well, quickly and professionally then Gaby is your person. Couldn’t recommend her enough. Thank you for being fantastic to work with!

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from NBB Waldrons Solicitors

We’re very grateful for your thoughtful feedback. Gaby will be pleased to know that her proactive and patient approach helped keep things moving during a challenging purchase. Thank you for your trust and wonderful recommendation.

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Other Reviews

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Ben

Ben

Extremely disappointing experience with NBB Waldrons. I had used the firm previously, but following the handling of a recent commercial property purchase I will not be using them again. My concerns were not based on one isolated mistake. In my experience there were repeated communication issues, poor internal handover, missed lender requirements and a lack of clear ownership of the transaction. The lender’s solicitors originally sent their requirements to Waldrons in early July. After the solicitor handling the matter left the firm, correspondence later showed the replacement solicitor having to request key lender documents again because he had not received them. I also attended their office for independent legal advice connected with the finance. Despite bringing the requested identification, the required ID verification and certification was not completed. Waldrons later acknowledged this in writing and offered a 50% reduction in their fee. While I am not suggesting that this is a formal admission of professional negligence, I consider it a clear acknowledgment that the service had fallen short. After repeatedly chasing for progress and eventually making a formal complaint, Waldrons then decided to cease acting, leaving me having to transfer a live commercial property transaction to another firm. Their formal complaints process is still ongoing, and I am also taking independent advice regarding the handling of the matter. Based purely on my own experience, I found the overall standard of service unacceptable for a professional firm handling an important and time-sensitive commercial transaction. I have retained the email correspondence supporting the events described above.

We are sorry to read that you are dissatisfied with the service you received, particularly as you have instructed the firm on several previous occasions. As you acknowledge, you have submitted a formal complaint and our investigation remains ongoing. Your concerns are being reviewed by the firm’s Complaints Handling Partner, and you will receive a substantive written response within the applicable complaints handling timeframe. Our duties of confidentiality prevent us from responding publicly to the detailed chronology or providing the wider context to the matters referred to in your review. It would also be inappropriate for us to debate the merits of the complaint online before our investigation has concluded. We take the concerns raised seriously. In the meantime, the firm will cooperate with your replacement solicitors to facilitate an orderly transfer of the matter.

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Karl Jones

Karl

Five-star service from NBB Waldrons Solicitors in Dudley! ​A huge thank you to Amanda for her outstanding work. She was extremely professional, meticulous with every detail, and brought a wonderfully calm, reassuring presence to the process. She kept everything clear and stress-free from start to finish. Highly recommended!

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from NBB Waldrons Solicitors

We’re really pleased to hear that Amanda made such a positive difference throughout your matter, Karl. It’s great to know that her approach helped you feel at ease and confident along the way. Thank you for your recommendation and for choosing NBB Waldrons.

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Mark Davies

Clinical Negligence

Mark

My wife and I can’t thank Waldron’s enough for the service regarding our daughter’s clinical negligence compensation case. Adam Smith worked tirelessly on the case to get a very good compensation settlement. Thankyou Adam Esther and the team,We are eternally grateful.🙏

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from NBB Waldrons Solicitors

Thank you for your review, Mark. Adam, Esther, and the team will be pleased to know that their hard work secured a strong settlement and provided support to your family throughout your daughter's clinical negligence case.

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Pual Mann

Pual

This was my first experience using a solicitor and the service I received from Adam Smith and Waldrons was way beyond all expectations. Adam displayed excellent professionalism, integrity and communication skills way beyond question. He was kind, honest and sincere, an enormous credit to his profession.

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from NBB Waldrons Solicitors

Thank you so much for taking the time to share your review, Paul! Navigating your very first experience with a solicitor can feel quite daunting, so hearing that the service you received from Adam and the team at NBB Waldrons went way beyond your expectations is absolutely wonderful. We wish you all the very best moving forward!

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Luke Roberts

Housing & Property

Luke

I would thoroughly recommend Waldrons for conveyancing, Sophie was greatcwith dealing with my sale and purchase. Efficient in responding to my queries and was very clear on her communication

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from NBB Waldrons Solicitors

We really appreciate you trusting NBB Waldrons Solicitors with your move, Luke, and we wish you nothing but the absolute best in your new home!

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