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Star Legal Limited

4.8 | 354 Reviews 354 Reviews | Housing & Property
620 Total Company Reviews info icon Housing & Property | info icon 620 Total Company Reviews Housing & Property | info icon 620 Total Company Reviews

Abergavenny, Swan House, 33a Cross Street, Abergavenny, Gwent, NP7 5ER

Accepting new clients

Abergavenny, Swan House, 33a Cross Street, Abergavenny, Gwent, NP7 5ER

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 623703

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Star Legal Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Star Legal Limited are accredited by

Children Law accreditation awarded to Star Legal Limited
Criminal Litigation accreditation awarded to Star Legal Limited
Mental Health accreditation awarded to Star Legal Limited

Description

Friendly solicitors. Tailored services. Fair fees. Star Legal's experts are proud to guide people and businesses through their legal challenges. Big or small. From start to finish.

Rankings by area of expertise

The rankings below show the areas of expertise that Star Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Star Legal Limited Review Scores & Client Satisfaction Overview

4.6
Excellent
91%
Value for
Money
8% above
national average
92%
Success
Rate
10% above
national average
93%
Would
Recommend
12% above
national average
Communication 4.6/5
Initial Impressions 4.6/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.6/5
Value for money 4.5/5

Accreditations

Star Legal Limited are accredited by

Children Law accreditation awarded to Star Legal Limited
Criminal Litigation accreditation awarded to Star Legal Limited
Mental Health accreditation awarded to Star Legal Limited

Description

Friendly solicitors. Tailored services. Fair fees. Star Legal's experts are proud to guide people and businesses through their legal challenges. Big or small. From start to finish.

Rankings by area of expertise

The rankings below show the areas of expertise that Star Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Star Legal Limited

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

Abergavenny, Swan House, 33a Cross Street, Abergavenny, Gwent, NP7 5ER

Reviews

4.8 /5 354 Reviews
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Clients say

What clients say about Star Legal Limited

The firm specialises in conveyancing, wills, probate, private family and court work, commercial and corporate matters, intellectual property and business sales. Clients praise strong technical expertise, timely, cost‑conscious delivery and thoroughness. Valued soft skills include clear communication, friendliness, approachability, patience, empathy in sensitive matters, proactive case management and reliability — staff are described as supportive, professional and reassuring throughout complex or stressful processes.

friendly staff
clear communication
professional service
very knowledgeable
efficient handling
timely updates
compassionate support
proactive approach
good value
stress free

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Verified

The Right Decision

I have used Star Legal a few times before. I got 2 quotes from other solicitors but decided not to take chances or cut corners. I was happy with the thorough service I've received in the past which is what persuaded me to make this decision. Todd went through and explained a very overwhelming document with me.

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Ms H

Verified
Wills, Trusts & Probate

Excellent Service

Excellent Service, it took a while due to the council delaying but Stephen Fox didn't give up until it was done. Highly recommend.

A representative from Star Legal Limited responded to this review

Thank you for your 5* review.

0
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Anonymous

Verified

Conveyancing

Many thanks to Sarah and the team at Star Legal for the very efficient management of the sale of our property. We appreciated the expertise, regular contact and updates. All delivered in a friendly mannner, thankyou!

A representative from Star Legal Limited responded to this review

Our pleasure, it was great to work with you. Thank you.

0
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Ms R

Verified

Excellent firm of solicitors

II have used Star Legal Aldridge Branch on numerous occasions and each time i have been more than happy with their service. The staff are extremely professional and knowledgeable, warm and friendly. Most definitely very good value for money. Would defiantly recommend.

A representative from Star Legal Limited responded to this review

It was a pleasure working with you, thank you for the great feedback.

0
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Ms H

Verified

Outstanding service from Start to Finish.

I would highly recommend this Solicitor. They handled the sale of my property with professionalism, efficiency and excellent attention to details throughout the whole process. Communication was clear and timely, I always felt informed and supported at every stage. Their expertise and dedication made what could have been a complex transaction feel straightforward and well managed. I am extremely grateful for their hard work and would not hesitate to use their services again or recommend them to others.

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A representative from Star Legal Limited responded to this review

Thank you for your 5* review.

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Other Reviews

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Dan

Dan

We were reccomended to use Star Legal by the equally excellent Maggs & Allen estate agents, Angela and Chloe are first rate, communication was clear concise, time frames were met and every aspect was handled with total professionalism - Well recommended.

4
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Fiona

Fiona

I can’t recommend star legal Tiverton enough! Richard and Helle were amazing to deal with throughout the process of our new house purchase. This was not a normal house purchase with lots of time on our hands, this was an auction purchase with an extremely tight turn around time (with non negotiable completion date) at a very busy period for the property market (June 2021). Richard and Helle kept us updated throughout and took away the stresses, going above and beyond to ensure we completed on time to meet our auction terms. Richard is extremely knowledgeable and explains everything clearly, he was able to keep our confidence throughout the process, despite some hurdles along the way out of his control! We are very happy we used Star Legal Tiverton and wouldn’t want to use anywhere else in the future.

1
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Jo

A client

I was very pleased with the service from Star Legal, Bradley Stoke. Tristan was very helpful and did his very best to help me when I enquired about a deed of assignment. He was a pleasure to deal with and I would definitely recommend him to other people.

1
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h

A client

Star legal did a great job in assisting with the purchase of our new house.

1
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Frank

Frank

Check your documents received from Star Legal, and with each new issue check them again! We used Star for our conveyancing, and whilst everyone we dealt with were incredibly polite and friendly, this was overshadowed by needless errors that could have been extremely costly had we not picked them up. Star had me very close to heart attack with their biggest blunder: their request for funds after the first issue of our Closing Statement had me shocked at how my budget could be out by over £10k - until realising both the purchase price and SDLT figures detailed by them were in fact wrong. Another costly error resulted in us being refunded a figure in the thousands. After receiving Star's "final correspondance" noting all bills were paid, I realised our previous mortgage's redemption figure had not been recalulated up to our completion date despite being advised it would. These were the biggies, but additionally documents were sent to us for signing with an incorrect purchase price, and also being told to complete actions for a HTB bonus I knew we were not eligible for. Star had a worrying lack of attention to detail. Ultimately I can't fault actually getting the conveyancing complete - we completed recently thanks to Star Legal, but it could have ended up costing us a lot more if we didn't check and double check what they were telling us.

2
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Reviews

4.6 /5 620 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Star Legal Limited

The firm specialises in conveyancing, wills, probate, private family and court work, commercial and corporate matters, intellectual property and business sales. Clients praise strong technical expertise, timely, cost‑conscious delivery and thoroughness. Valued soft skills include clear communication, friendliness, approachability, patience, empathy in sensitive matters, proactive case management and reliability — staff are described as supportive, professional and reassuring throughout complex or stressful processes.

friendly staff
clear communication
professional service
very knowledgeable
efficient handling
timely updates
compassionate support
proactive approach
good value
stress free

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

On Time. On Budget.

A professional service provided on time and on budget.

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anonymous

Verified

The Right Decision

I have used Star Legal a few times before. I got 2 quotes from other solicitors but decided not to take chances or cut corners. I was happy with the thorough service I've received in the past which is what persuaded me to make this decision. Todd went through and explained a very overwhelming document with me.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Ms H

Ms H

Verified
Wills, Trusts & Probate

Excellent Service

Excellent Service, it took a while due to the council delaying but Stephen Fox didn't give up until it was done. Highly recommend.

A representative from Star Legal Limited responded to this review

Thank you for your 5* review.

0
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Ms T

Verified
Wills, Trusts & Probate

Update of Will

Mr Fox explained thoroughly and advised us throughout. It was completed efficiently and quickly. Always a pleasure to visit.

A representative from Star Legal Limited responded to this review

Thank you for your review, we look forward to working with you again in the future.

0
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anonymous

Verified
Child Law

A complex case

As kinship carers with no experience or understanding of the way the family courts operated we felt lost and frightened. It frightened and confused us seeing the local authority failing to put the welfare of the children first. Jane Swancott of Star Legal gave us insight and guidance to navigate proceedings. The knowledge, experience, honestly and frankness of Jane and Star Legal was invaluable, even when the local authorities actions appeared, to us, to be unlawful Jane kept us on a navigable course. We and our grandchildren's welfare has been secured by the team and despite the complications Star Legal have been fair to us. No amount of money can express our gratitude.

A representative from Star Legal Limited responded to this review

Thank you very much. We will pass on your feedback to the people involved.

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Other Reviews

Profile image of Dan

Dan

Dan

We were reccomended to use Star Legal by the equally excellent Maggs & Allen estate agents, Angela and Chloe are first rate, communication was clear concise, time frames were met and every aspect was handled with total professionalism - Well recommended.

4
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CHRIS

CHRIS

Amazing Litigation @ Star Legal, Fishponds - I would like to take this opportunity to thank Peter Wood and his lovely team @Star Legal Fishponds for dealing with a difficult and prolonged litigation case. Peter Wood’s advice, professionalism and kindness was outstanding at an extremely difficult time. “ I am so happy to recommend Peter Wood and his team @ Star Legal, Fishponds” Thank you again. Mr C -Hereford

2
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Profile image of Fiona

Fiona

Fiona

I can’t recommend star legal Tiverton enough! Richard and Helle were amazing to deal with throughout the process of our new house purchase. This was not a normal house purchase with lots of time on our hands, this was an auction purchase with an extremely tight turn around time (with non negotiable completion date) at a very busy period for the property market (June 2021). Richard and Helle kept us updated throughout and took away the stresses, going above and beyond to ensure we completed on time to meet our auction terms. Richard is extremely knowledgeable and explains everything clearly, he was able to keep our confidence throughout the process, despite some hurdles along the way out of his control! We are very happy we used Star Legal Tiverton and wouldn’t want to use anywhere else in the future.

1
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Mike

Mike

Sims Cook & Teague were brilliant, but since being taken over by Star they are awful. Poor communication & showed no interest in my elderly mum's house sale.

4
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Stephen

Stephen

Difficult to see if these Guys are really interested. Been using them 2018, and the service seems to be going down hill rapidly

4
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