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Debenhams Ottaway LLP

4.6 | 22 Reviews 22 Reviews | Consumer Contracts for Goods, Digital Content, and Services
319 Total Company Reviews info icon Consumer Contracts for Goods, Digital Content, and Services | info icon 319 Total Company Reviews Consumer Contracts for Goods, Digital Content, and Services | info icon 319 Total Company Reviews

Ivy House, 107 St. Peters Street, St Albans, Hertfordshire, AL1 3EW

01727837161

Not accepting new clients via ReviewSolicitors

Ivy House, 107 St. Peters Street, St Albans, Hertfordshire, AL1 3EW

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 567621

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Debenhams Ottaway LLP |

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Debenhams Ottaway LLP only have 319 reviews listed.

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4.6
Excellent
22 Reviews
83%
Value for
Money
86%
Success
Rate
95%
Would
Recommend
Communication 4.6/5
Initial Impressions 4.6/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.6/5
Value for money 4.1/5

Accreditations

Debenhams Ottaway LLP are accredited by

Family Law Advanced accreditation awarded to Debenhams Ottaway LLP
Wills and Inheritance Quality Scheme accreditation awarded to Debenhams Ottaway LLP
Lexcel - excellence in legal practice management and client care accreditation awarded to Debenhams Ottaway LLP
Trading names:
• Debenhams Ottaway

Rankings by area of expertise

Consumer 1 / 3
Local 1 / 3
4.9
Excellent
319 Reviews
92%
Value for
Money
9% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.6/5

Accreditations

Debenhams Ottaway LLP are accredited by

Family Law Advanced accreditation awarded to Debenhams Ottaway LLP
Wills and Inheritance Quality Scheme accreditation awarded to Debenhams Ottaway LLP
Lexcel - excellence in legal practice management and client care accreditation awarded to Debenhams Ottaway LLP
Trading names:
• Debenhams Ottaway

Rankings by area of expertise

Housing & Property 1 / 3
Family Law 1 / 2
Wills, Trusts & Probate 1 / 1
Commercial Property 1 / 3
Inheritance Law 1 / 1
Litigation 1 / 1
Dispute Resolution 1 / 1
Court of Protection and Deputyship 1 / 1
Elder Law 1 / 1
Professional Negligence 1 / 1
Employment 1 / 2
Asset Management 1 / 1
Land Law 1 / 1
Contract Law 1 / 1
Business Law 1 / 1
Company & Commercial 1 / 3
Consumer 1 / 3
Child Law 1 / 1
Debt and Tax Law 1 / 5
Charities 1 / 2
Auction Law 1 / 1
Banking 1 / 1
Company Law 1 / 1
International Business Law 1 / 2
Insurance Law 1 / 5
Pensions Law 1 / 1
Health and Welfare Law 1 / 2
Corporate Law 1 / 1
IT & Intellectual Property 1 / 1
Equity Law 1 / 3
Care Law 1 / 5
Equality Law 1 / 1
Government Investigations 1 / 2
Healthcare Law 1 / 1
Administrative Law 1 / 1
Disability Law 1 / 1
Enforcement Law 1 / 5
Fraud Law 1 / 1
Information Law 1 / 1
Injunctions Law 1 / 1
LGBT Law 1 / 3
Planning Law 1 / 1
Clinical Negligence 1 / 1
Copyright Law 1 / 2
Governance Law 1 / 1
Defamation Law 1 / 1
Discrimination Law 1 / 1
Domestic Violence Law 1 / 1
Intellectual Property Law 1 / 3
Nuisance Law 1 / 1
Social Law 1 / 1
Bribery and Corruption Law 1 / 1
Fire Safety Law 1 / 1
International Enforcement of Judgments 1 / 1
International Law 1 / 1
National Insurance Law 1 / 4
Pharmaceutical Law 1 / 1
Surveillance Law 1 / 1
White Collar Crime 1 / 1
Local 1 / 3
Housing & Property 624 / 4,769
Family Law 410 / 4,221
Wills, Trusts & Probate 446 / 3,761
Commercial Property 313 / 3,667
Inheritance Law 130 / 676
Litigation 135 / 878
Dispute Resolution 339 / 1,801
Court of Protection and Deputyship 125 / 575
Elder Law 75 / 314
Professional Negligence 119 / 1,297
Employment 256 / 3,621
Asset Management 44 / 392
Land Law 192 / 1,321
Contract Law 172 / 1,427
Business Law 84 / 459
Company & Commercial 261 / 4,185
Consumer 221 / 4,416
Child Law 239 / 1,638
Debt and Tax Law 118 / 785
Charities 145 / 770
Auction Law 61 / 286
Banking 130 / 1,031
Company Law 133 / 969
International Business Law 16 / 209
Insurance Law 84 / 663
Pensions Law 68 / 486
Health and Welfare Law 29 / 185
Corporate Law 123 / 842
IT & Intellectual Property 182 / 1,113
Equity Law 107 / 570
Care Law 99 / 532
Equality Law 137 / 1,097
Government Investigations 47 / 417
Healthcare Law 45 / 356
Administrative Law 27 / 209
Disability Law 94 / 602
Enforcement Law 79 / 574
Fraud Law 63 / 514
Information Law 31 / 338
Injunctions Law 125 / 932
LGBT Law 40 / 234
Planning Law 94 / 585
Clinical Negligence 150 / 1,246
Copyright Law 56 / 522
Governance Law 32 / 273
Defamation Law 43 / 261
Discrimination Law 71 / 496
Domestic Violence Law 144 / 897
Intellectual Property Law 80 / 623
Nuisance Law 44 / 235
Social Law 32 / 224
Bribery and Corruption Law 48 / 411
Fire Safety Law 28 / 180
International Enforcement of Judgments 25 / 152
International Law 49 / 377
National Insurance Law 75 / 423
Pharmaceutical Law 7 / 95
Surveillance Law 26 / 164
White Collar Crime 38 / 203
National 277 / 11,165

Contact details

01727837161
lawyers@debenhamsottaway.co.uk
www.debenhamsottaway.co.uk

Ivy House, 107 St. Peters Street, St Albans, Hertfordshire, AL1 3EW

Reviews

4.6 /5 22 Reviews
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Star rating

    Rating

    Clients say

    The firm is strong in family, employment, property (residential and commercial), wills, probate and trust work, with clear expertise in complex matters and negotiating settlements. Clients value professionalism, clear plain-English explanations, responsiveness, approachability, patience and sensitivity during stressful matters. Frequently praised for efficient, timely service, attention to detail and good communication. Negative remarks are rare but include occasional confusion about who was handling a case and one unresolved mediation that left clients frustrated; one comment criticised an irrelevant survey question as patronising.

    professional staff
    clear communication
    efficient service
    knowledgeable advisors
    approachable team
    supportive handling
    timely updates
    good value
    confusing contact
    mediation unresolved

    ReviewSolicitors Review List

    Profile image of Ahmed

    Ahmed

    Housing & Property

    Asking for money several month afters end of service

    I was about to use their service to buy a house, and had to cancel the process in the middle. And notified them and everything was settled. Only 6 months after I started receiving emails from them to pay outstanding invoice and when asked why, they say because they charged me 450GBP for the environment search that they applied for during the process and later learned it costs more. Which is weird and unacceptable. How come they come they didn't know that before applying for the searches? and how come they assume I am okay to be charged more without telling me before hand? For this alone I wouldn't recommend them as this kinda of behavior feels like scam

    Solicitors tagged in
    this review

    legal expert Karen Ann Harding Karen Ann Harding

    A representative from Debenhams Ottaway LLP responded to this review

    Dear Ahmed. Thank you for taking the time to leave your review. I am sorry to hear that your purchase didn’t go ahead. I know how frustrating and disappointing this can be. Providing great client service is very important to the team at Debenhams Ottaway. If you would like to understand why we delayed sending you the invoice for the searches, I would be very happy to explain. Please contact me, Julia Taylor, on 01727 738257.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Cheung

    Cheung

    Competent and prompt

    Personal service instead of entirely corporate approach. Competent and prompt response.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Roger

    Roger

    Straightforward advice

    Good straightforward advice and service

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Michael

    Michael

    He is one of the good guys!

    Nigel is a highly personable individual with a strong customer focus and commitment to quality service delivery. Nigel manages to combine commercial, result focused action with a friendly and very human interaction.

    Solicitors tagged in
    this review

    legal expert Nigel John Drake Nigel John Drake
    1
    Collected on: ReviewSolicitor collection source logo
    Profile image of Bryan

    Bryan

    Absolutely excellent service.

    I dealt with Simon Tucker on a dispute I was having with a letting agent. Simon gave great, practical advice, which ensured the matter reached the conclusion in the way I wanted in a reasonable timeframe. I found Debenhams Ottaway to be very responsive and trustworthy - their main concern was what was right for me as a client, not how much money they were going to make from the work.

    Solicitors tagged in
    this review

    legal expert Simon Jeffrey Tucker Simon Jeffrey Tucker
    0
    Collected on: ReviewSolicitor collection source logo

    Other Reviews

    Profile image of Mark

    Mark

    Employment law

    My first ever dealings with legal aspects of life. Professional interaction and resolution after an initial understanding was gained.

    0
    Collected on: Law_net collection source logo
    Profile image of Anonymous

    Anonymous

    Family law and divorce

    Attended mediation. Mediator helpful and tried to resolve matters but despite an apparent agreement in mediation , matter remains unsolved months later. A frustrating , extremely stressful process.

    0
    Collected on: Law_net collection source logo
    Profile image of Anonymous

    Anonymous

    Litigation and dispute resolution

    Excellent services and definitely recommend to friends

    Solicitors tagged in
    this review

    legal expert Simon Jeffrey Tucker Simon Jeffrey Tucker
    0
    Collected on: Law_net collection source logo
    Profile image of Penny Walters

    Penny Walters

    Other

    Friendly approachable and efficient service

    0
    Collected on: Law_net collection source logo
    Profile image of Cleantec Services Ltd

    Cleantec Services Ltd

    Litigation and dispute resolution

    Excellent service will definitely use again if needed

    0
    Collected on: Law_net collection source logo

    Reviews

    4.9 /5 319 Reviews
    Filter your results
    Star rating

      Rating

      Clients say

      The firm is strong in family, employment, property (residential and commercial), wills, probate and trust work, with clear expertise in complex matters and negotiating settlements. Clients value professionalism, clear plain-English explanations, responsiveness, approachability, patience and sensitivity during stressful matters. Frequently praised for efficient, timely service, attention to detail and good communication. Negative remarks are rare but include occasional confusion about who was handling a case and one unresolved mediation that left clients frustrated; one comment criticised an irrelevant survey question as patronising.

      professional staff
      clear communication
      efficient service
      knowledgeable advisors
      approachable team
      supportive handling
      timely updates
      good value
      confusing contact
      mediation unresolved

      ReviewSolicitors Review List

      Profile image of Jonathan

      Jonathan

      Sale of business

      Excellent professional advise, great attention to detail and a willingness to ensure that all was completed by a very tight deadline.

      Solicitors tagged in
      this review

      legal expert James Brawn James Brawn
      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Vhd

      Vhd

      Employment

      Lack of professionalism, they just after your money

      I was a client to Michael Karrigan an employment solicitor at this firm, be very very careful about them as they plot against you to take as much money as they can take from you , a lot of trick a lot of hidden charges and if you question them or refuse to pay what you don’t owe them they send bailiffs at your door , I would avoid this company at any price . Stay away there is lack of client care , morality , integrity, extremely bad

      Solicitors tagged in
      this review

      legal expert Michael Patrick Kerrigan Michael Patrick Kerrigan
      1
      Collected on: ReviewSolicitor collection source logo
      Profile image of Jonathan

      Jonathan

      Great Solicitor

      As local Estate Agents down the road at Aitchisons, we are often asked to recommend a good conveyancer. With DB looking after you , you have nothing to worry about. Great service, communication and speed. Keep it up !

      Solicitors tagged in
      this review

      legal expert Ruth Louise Boulton Ruth Louise Boulton
      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Nicola

      Nicola

      Friendly and helpful

      Always replied to calls or emails promptly. Friendly and helpful staff.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Sandra

      Sandra

      Professional and efficient

      My matter was dealt with quickly and efficiently and as well as direct contact with the lawyer, the support staff were equally as professional and efficient

      0
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      Other Reviews

      Profile image of Anonymous

      Anonymous

      Buying and selling your home

      We have dealt with the firm for our wills, my mother in laws' will and then probate, and now for selling our property in North London. We have always found the service very professional and friendly.

      0
      Collected on: Law_net collection source logo
      Profile image of Anonymous

      Anonymous

      Wills, trusts, inheritance and probate

      The staff are very friendly and accommodating, both at Radlett and St. Albans branches, and the service excellent.

      0
      Collected on: Law_net collection source logo
      Profile image of Mr snd Mrs B

      Mr snd Mrs B

      Wills, trusts, inheritance and probate

      Helpful and informative. Overall we are satisfied with the wir done

      0
      Collected on: Law_net collection source logo
      Profile image of Anonymous

      Anonymous

      Buying and selling your home

      Very helpful, supportive and timely. Unable to be faulted

      0
      Collected on: Law_net collection source logo
      Profile image of Anonymous

      Anonymous

      Wills, trusts, inheritance and probate

      My problem concerning a new will were like an enormous mountain range. The result was an imaginative resolution

      Solicitors tagged in
      this review

      legal expert Rachel Hyndman Rachel Hyndman
      0
      Collected on: Law_net collection source logo

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