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Thackray Williams LLP

4.7 | 23 Reviews 23 Reviews | Valuers
782 Total Company Reviews info icon Valuers | info icon 782 Total Company Reviews Valuers | info icon 782 Total Company Reviews

T Bromley, 15 - 17 London Road, Bromley, Kent, BR1 1DE

Accepting new clients

T Bromley, 15 - 17 London Road, Bromley, Kent, BR1 1DE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 484869

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Thackray Williams LLP Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
91%
Success
Rate
91%
Would
Recommend
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Thackray Williams LLP are accredited by

Wills and Inheritance Quality Scheme accreditation awarded to Thackray Williams LLP
Lexcel - excellence in legal practice management and client care accreditation awarded to Thackray Williams LLP
Family Law accreditation awarded to Thackray Williams LLP

Description

As a leading law firm in the Southeast covering Kent and London, Thackray Williams is a full-service law firm offering services to individuals, families and business from its offices in Bromley, the City of London, Sevenoaks, and West Wickham. Thackray Williams is a modern law firm that likes to do things differently, with innovation at the heart of everything it does, and an ethos of putting people first. The firm’s reputation is reinforced by over 600 five-star reviews on Review Solicitors, as well as recognition in the prestigious Legal 500 and Chambers legal directories. Additionally, Thackray Williams holds the LEXCEL Practice Management Standard accreditation, a mark of excellence awarded to a select group of law firms.

Rankings by area of expertise

The rankings below show the areas of expertise that Thackray Williams LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Thackray Williams LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Thackray Williams LLP are accredited by

Wills and Inheritance Quality Scheme accreditation awarded to Thackray Williams LLP
Lexcel - excellence in legal practice management and client care accreditation awarded to Thackray Williams LLP
Family Law accreditation awarded to Thackray Williams LLP

Description

As a leading law firm in the Southeast covering Kent and London, Thackray Williams is a full-service law firm offering services to individuals, families and business from its offices in Bromley, the City of London, Sevenoaks, and West Wickham. Thackray Williams is a modern law firm that likes to do things differently, with innovation at the heart of everything it does, and an ethos of putting people first. The firm’s reputation is reinforced by over 600 five-star reviews on Review Solicitors, as well as recognition in the prestigious Legal 500 and Chambers legal directories. Additionally, Thackray Williams holds the LEXCEL Practice Management Standard accreditation, a mark of excellence awarded to a select group of law firms.

Rankings by area of expertise

The rankings below show the areas of expertise that Thackray Williams LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Thackray Williams LLP

Meet the team of Thackray Williams LLP

Contact & Locations - Thackray Williams LLP

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

T Bromley, 15 - 17 London Road, Bromley, Kent, BR1 1DE

Reviews

4.7 /5 23 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Thackray Williams LLP

Clients praise the firm for strong conveyancing, wills & probate, family law and lease/estate expertise, with efficient, knowledgeable handling of purchases, sales, lease extensions and settlements. Reviews highlight fast, proactive case progression, clear transparent pricing and excellent technical advice. Valued soft skills include clear, prompt communication, professionalism, patience, empathy and a calming, client‑focused approach; staff are described as friendly, responsive, trustworthy and reassuring, making complex or stressful matters feel manageable.

clear communication
quick responses
efficient service
knowledgeable staff
professional conduct
friendly team
proactive updates
cost transparency
expert guidance
smooth transactions

ReviewSolicitors Review List

Profile image of David L

David L

Verified
Housing & Property

Professional

Very professional, friendly ,helpful and efficient. kept informed during the whole process. Andrew assisted by claire were excellent. Would highly recommend.

Legal experts tagged in
this review

A representative from Thackray Williams LLP responded to this review

Thank you for taking the time to share your experience David. Andrew and Claire make an excellent team and it's great to hear that you valued their helpfulness, and that their regular updates kept you at ease throughout the process.

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Angela Ireland

Verified

Making our wills

We found the whole experience positive mainly due to the professionalism and helpfulness of Ms Diaz. She was friendly and so put us at our ease we would certainly recommend her . We were kept up to date and fully informed throughout the process. I would also like to mention the reception staff who were so welcoming and friendly

Solicitors tagged in
this review

A representative from Thackray Williams LLP responded to this review

Thank you for your review Ms Ireland and for your 5-Stars. It’s great to hear that Lee-Ann put you at ease, and kept you updated throughout the process. We’re glad too, that our reception staff made a positive impression on you. They are an essential part of the client experience here at TW

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J

Verified

Professional

Professional experience with Lydia. Lydia was friendly and knowledgeable, explaining everything without the use of unnecessary legal jargon. I would definitely use Lydia's and the company's services again. Thank you for your help.

Legal experts tagged in
this review

A representative from Thackray Williams LLP responded to this review

Thank you for your review, and for the 5-Stars. It's good to hear that Lydia made the process clear, and straightforward for you, and that her friendly and knowledgeable approach made a difference. We're here whenever you might need us again.

0
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Paul D

Housing & Property

Sale of late parents' home

The solicitors were recommended by the estate agent. Their quotation was competitive. Our experience was one of exceptional professionalism and courteousness. Small matters raised by the counterparty that we would perhaps have worried about were unfussily handled by Stephanie. I could not be happier with the service provided.

Legal experts tagged in
this review

A representative from Thackray Williams LLP responded to this review

Thank you for taking the time to leave a review Mr D and for the 5-Stars. We’re delighted to hear that you had such a positive experience, and that Stephanie was able to manage the sale of your late parents' home, with exceptional professionalism and courteousness.

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Richard

Verified
Housing & Property

Sell of property

Manaal and Rhiannon were extremely professional I would highly recommend the company and I would recommend them to my family and friends. Keep up the great work

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this review

A representative from Thackray Williams LLP responded to this review

Thank you for taking the time to leave your 5-Star review Richard, and for your kind recommendation of Manaal and Rhiannon, it's very much appreciated.

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Other Reviews

Profile image of Will

Will

Will

Buying a flat in London is difficult enough in 2021. With changing regulations, cladding certificates, COVID considerations etc. Unfortunately, the process can be made far more difficult by a lawyer who: you can't get a hold of; doesn't appear to know any specifics about your case even seconds after being reminded of them; misspells important sections of the contract you've been waiting months for. On a positive note: buyer and seller alike can find common ground in their pitiful experience with your lawyer, the resulting conversations of mutual exasperation can provide a bonding experience to mellow tense negotiations. Your wider family and friends, like mine, may also add the term 'Kevin Gauntlett' to their vocabulary, and begin using it as a verb in its own right in colloquial conversation: e.g. "sorry for Kevin Gauntlett-ing you like that". Thackray Williams used to be an exemplary solicitors, indeed it may still be, but if you find yourself picking up /this/ gauntlet, prepare yourself to be billed for a long journey of frustration.

A representative from Thackray Williams LLP responded to this review

We are sorry you felt your matter wasn’t dealt with in the right manner, we deal with a wide range of clients on a daily basis from individuals to businesses and pride ourselves on giving an excellent service to all. If you wish to discuss this matter further please email the details across to info@thackraywilliams.com

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Profile image of Barbara

Barbara

Wills, Trusts & Probate

Barbara

I have used both the Bromley and West Wickham branches since 2008. to take care of executing wills of three close relatives and selling their properties. More recently, my husband and I have used the West Wickham branch to write our wills and set up lasting powers of attorney. We cannot fault the way our affairs were taken care of. We were guided through each stage and explained the legal jargon. All staff we dealt with were extremely polite, friendly and very professional. Will definitely use their services again, and recommend them to others.

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Reviews

4.9 /5 782 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Thackray Williams LLP

Clients praise the firm for strong conveyancing, wills & probate, family law and lease/estate expertise, with efficient, knowledgeable handling of purchases, sales, lease extensions and settlements. Reviews highlight fast, proactive case progression, clear transparent pricing and excellent technical advice. Valued soft skills include clear, prompt communication, professionalism, patience, empathy and a calming, client‑focused approach; staff are described as friendly, responsive, trustworthy and reassuring, making complex or stressful matters feel manageable.

clear communication
quick responses
efficient service
knowledgeable staff
professional conduct
friendly team
proactive updates
cost transparency
expert guidance
smooth transactions

ReviewSolicitors Review List

Profile image of Tom & Lauriane

Tom & Lauriane

Verified
Housing & Property

Excellent conveyancing service

We instructed Thackray Williams for conveyancing our house and Liz and Robyn were excellent throughout. Communication was always clear and concise and everything was handled very quickly. Signatures and witnessing were all handled with e-signatures which made things a lot easier, too. Overall, we were really impressed by the service we received.

Legal experts tagged in
this review

A representative from Thackray Williams LLP responded to this review

Thank you so much for taking the time to share your experience. It's great to hear that Liz and Robyn provided you with such excellent service during your house move. Clear communication and a smooth, modern process, like our e-signature system, certainly helps to make conveyancing less stressful. Happy New Home.

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Profile image of Sonia

Sonia

Verified
Housing & Property

Title: Efficient, Reassuring Help for First-Time Buyers

If you’re a first-time buyer looking for clear explanations, transparent pricing, and steady hands guiding you through conveyancing, Marcus at Thackray Williams Sevenoaks is a solid choice. They make the legal side of buying a home more approachable and less stressful, which is exactly what you want when taking your first step onto the property ladder in 2022.We are so pleased we are using them again this year !

Solicitors tagged in
this review

A representative from Thackray Williams LLP responded to this review

Thank you for taking the time to leave your review Sonia. Taking that first step onto the property ladder, is a huge milestone, and we're thrilled Marcus provided the steady guidance and clarity you needed back in 2022. There's no higher praise than a returning client, and the whole team at Sevenoaks will be delighted to assist you again this year.

0
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Profile image of Trish Healy

Trish Healy

Verified
Housing & Property

Conveyancing - highly recommend Andy Ringham and his team

I highly recommend Andy Ringham and his legal assistant Claire Hodge, for anyone in need of a conveyancing team. Andy was extremely professional, knowledgeable, and very responsive throughout the entire process. His expertise and guidance were invaluable. I am extremely satisfied with the outcome and would not hesitate to seek their services again in the future. Thank you for your excellent work

Legal experts tagged in
this review

A representative from Thackray Williams LLP responded to this review

Thank you for your kind recommendation Ms Healy. We're delighted to know that Andy and Claire provided such professional, knowledgeable, and responsive support throughout your conveyancing process. Ensuring our clients feel guided and satisfied with their outcome, is top priority. Thank you too for choosing us, and we hope to be of service again in the future.

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Dr John Mathias

Housing & Property

Conveyancing (house purchase)

Excellent, highly professional work. Always quick to respond, giving very good advice.

Legal experts tagged in
this review

A representative from Thackray Williams LLP responded to this review

Thank you for taking the time to leave a 5-Star review for Manaal. It's great to know that she provided you with an excellent, and highly professional service.

0
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David L

Verified
Housing & Property

Professional

Very professional, friendly ,helpful and efficient. kept informed during the whole process. Andrew assisted by claire were excellent. Would highly recommend.

Legal experts tagged in
this review

A representative from Thackray Williams LLP responded to this review

Thank you for taking the time to share your experience David. Andrew and Claire make an excellent team and it's great to hear that you valued their helpfulness, and that their regular updates kept you at ease throughout the process.

0
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Other Reviews

Profile image of Sam Payne

Sam Payne

Sam

We had a very positive experience with Danielle and Melanie, who handled our case with professionalism, care and attention throughout. After previously having poor experiences with other solicitor firms, their personalised and high-quality service was a breath of fresh air. The purchase and sale case was complex and constantly evolving, but they remained responsive, knowledgeable and committed from start to finish. We always felt supported and well-advised and they ultimately got the job done. I would highly recommend their services to anyone looking for reliable and client-focused solicitors. We are very grateful and highly reccomend Danielle and Melanie.

A representative from Thackray Williams LLP responded to this review

Thank you for the wonderful feedback Sam and for your 5-Stars. We're so pleased that Danielle and Melanie could provide the professional, personalised service you clearly deserved after your previous experiences elsewhere. Complex cases require a lot of moving parts, and we’re glad their dedication helped navigate those challenges smoothly for you.

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Profile image of Carol Cadman

Carol Cadman

Carol

My appointment was very professional and informative, took time to listen to me, learnt a lot, the after service was amazing, in particular the letter covering my meeting, was very impressed with the service, real value for money.

A representative from Thackray Williams LLP responded to this review

Thank you for taking the time to leave your comments Ms Cadman and for the 5 Stars. It’s important to us, that our clients feel 'heard and well-informed'. It’s good to know too, that you felt that you received value for money and that your experience was positive.

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Profile image of Jonathan Capon

Jonathan Capon

Jonathan

Myself and immediate neighbours entered into a sale of part of our gardens to a developer. We instructed Thackray Williams and a Partner, Amit Bhangham, was our point of contact. Amit was knowledgeable, always approachable, professional and ensured we were all kept informed as the deal progressed. I would not hesitate to recommend TW and, if commercial property related, Amit Bhangham. Thank you Amit....you got us there!

A representative from Thackray Williams LLP responded to this review

Thank you for taking the time to leave your review Mr Capon and for the 5-Stars. It's good to know that Amit provided the knowledge and professional support needed, for your garden sale. Keeping all parties informed and remaining approachable, and accessible throughout, especially in a multi-neighbour transaction, is super important.

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B K (Nick)

A client

Best law-firm ever used Zoe & Abbie there were most helpful through the process.

A representative from Thackray Williams LLP responded to this review

What super feedback B K (Nick), thank you! Delighted too that we're the 'best firm you’ve ever used'. Praise indeed. Zoe and Abbie will be very happy to hear that their support made such a difference.

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Profile image of Tania

Tania

Tania

I have just completed on the sale of my home, Stephanie Sculley and Claire Grice supported me during this process and I was very pleased with their support. My home sale was slightly more complicated than most as I had already moved out of the UK when we were in the final stages leading up to completion. Yet even being literally on the other side of the world Stephanie provided me at all times with clear communication, good market insight, and excellent coaching. Selling a house at the best of times is incredibly stressful, to work with Stephanie and her team meant I removed as much as the stress and drama out of the process which was possible. Thank you

A representative from Thackray Williams LLP responded to this review

Thank you for your wonderful review Tania. We're so pleased that Stephanie and Claire could provide the 'stress-free' support you needed, even from the other side of the world. Clear communication is vital, and all the more so, when working across different time zones. It's good to hear too, that Stephanie's coaching helped you reach a smooth completion. Best of luck with your new chapter.

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