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Martin Tolhurst Partnership LLP

3.8 | 21 Reviews 21 Reviews | Litigation - Product liability claims
2,202 Total Company Reviews info icon Litigation - Product liability claims | info icon 2,202 Total Company Reviews Litigation - Product liability claims | info icon 2,202 Total Company Reviews

7 Conqueror Court, Sittingbourne, Kent, ME10 5BH

Accepting new clients

7 Conqueror Court, Sittingbourne, Kent, ME10 5BH

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 612565

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Martin Tolhurst Partnership LLP |

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Martin Tolhurst Partnership LLP Review Scores & Client Satisfaction Overview

3.8
Very Good
75%
Value for
Money
71%
Success
Rate
81%
Would
Recommend
0% below
national average
Communication 3.7/5
Initial Impressions 3.8/5
Approachability 3.7/5
Documentation Accuracy 3.6/5
Legal Knowledge 3.8/5
Value for money 3.8/5

Accreditations

Martin Tolhurst Partnership LLP are accredited by

Family Law Advanced accreditation awarded to Martin Tolhurst Partnership LLP
Lexcel - excellence in legal practice management and client care accreditation awarded to Martin Tolhurst Partnership LLP
Family Law accreditation awarded to Martin Tolhurst Partnership LLP
Trading names:
Martin Tolhurst Solicitors

Description

Established over 130 years ago, Martin Tolhurst Solicitors is one of Kent’s leading Law firms. With traditional values, complimented by our modern approach, online case tracking and case management systems – our clients can benefit from our years of experience a vast array of specialisms and rest assured that their case will be handled thoroughly, professionally, in an approachable and understandable way.

Rankings by area of expertise

The rankings below show the areas of expertise that Martin Tolhurst Partnership LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Martin Tolhurst Partnership LLP Review Scores & Client Satisfaction Overview

4.7
Excellent
94%
Value for
Money
11% above
national average
95%
Success
Rate
13% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Martin Tolhurst Partnership LLP are accredited by

Family Law Advanced accreditation awarded to Martin Tolhurst Partnership LLP
Lexcel - excellence in legal practice management and client care accreditation awarded to Martin Tolhurst Partnership LLP
Family Law accreditation awarded to Martin Tolhurst Partnership LLP
Trading names:
Martin Tolhurst Solicitors

Description

Established over 130 years ago, Martin Tolhurst Solicitors is one of Kent’s leading Law firms. With traditional values, complimented by our modern approach, online case tracking and case management systems – our clients can benefit from our years of experience a vast array of specialisms and rest assured that their case will be handled thoroughly, professionally, in an approachable and understandable way.

Rankings by area of expertise

The rankings below show the areas of expertise that Martin Tolhurst Partnership LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Martin Tolhurst Partnership LLP

Contact & Locations - Martin Tolhurst Partnership LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

7 Conqueror Court, Sittingbourne, Kent, ME10 5BH

Reviews

3.8 /5 21 Reviews
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Clients say

What clients say about Martin Tolhurst Partnership LLP

The firm specialises in conveyancing, wills, probate, LPAs, lease extensions, landlord matters, mortgages and litigation, with strong technical expertise and attention to detail. Clients praise prompt, clear communication, proactive case management, thoroughness and reliability. Valued soft skills include empathy, patience, professionalism, responsiveness, calm under pressure, persistence and a reassuring, personable manner that reduces stress during complex or lengthy matters.

professional
responsive
clear communication
efficient service
knowledgeable staff
supportive
thorough
friendly
proactive
reassuring

ReviewSolicitors Review List

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Dereck Peck

Verified

77 Copenhagen Road

All matters dealt with promptly and kept informed at all times.

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Anonymous

Verified

House convaencing.

5 Star service from start to finish. Always happy to talk and answer your concerns, provide good advice. Professional, reliable. Thankyou.

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Dylan

Legal advice

I contacted Martin tolhust and I was referred to Giles for some legal advice regarding a purchase made online and a seller refusing to refund me after 3 months. Giles was excellent during the whole process in which he provided excellent advice on the matter which in the end resulted in me receiving my money back

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gerald

Stress free sale.

Martin Tolhurst conducted the sale of our flat with the minimum of fuss. Very quick response to enquiries.

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A representative from Martin Tolhurst Partnership LLP responded to this review

Thank you for your kind words! We are delighted to hear that you were satisfied with our services. Client satisfaction is our top priority, and we appreciate you taking the time to share your positive experience. Kind regards, Ilaria Online Team

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Anonymous

Verified

Excellent service

Excellent service . Always kept well informed and up to date on everything. Know that you are their main priority in getting everything right for you. Would recommend.

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A representative from Martin Tolhurst Partnership LLP responded to this review

Thank you for your kind words! We are delighted to hear that you were satisfied with our services. Client satisfaction is our top priority, and we appreciate you taking the time to share your positive experience. Kind regards, Ilaria Online Team

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Other Reviews

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woodcutter

woodcutter

fantastic service , fast and professional .would highly recommend martin Tolhurst solicitors..

A representative from Martin Tolhurst Partnership LLP responded to this review

Thank you for your kind words! We are delighted to hear that you were satisfied with our services. Client satisfaction is our top priority, and we appreciate you taking the time to share your positive experience. Kind regards, Ilaria Online Team

0
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Anthony

Anthony

Appalling. Mis-information. Poor service. Extreme lack of urgency, especially as we had a specific deadline. Their actions, or rather lack of action cost me an additional £500. My advice? Go elsewhere.

A representative from Martin Tolhurst Partnership LLP responded to this review

Dear Mr McBride, Thank you for your feedback, we appreciate your comments and are sorry you found the service unsatisfactory. We will refer your comments on to the relevant persons who dealt with your case. If you would like to email us at marketing@martintolhurst.co.uk we would be happy to investigate further. We look forward to hearing from you at your earliest convenience. Kind Regards Ilaria Online Team

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Riley12

Riley12

It would be less than one star. They work in cahoots with Wards and abuse this relationship. They are untrustworthy and don’t treat their clients fairly. I started my home buying journey in January and I have no end in sight. I was recommended by my estate agents and this is so they can use this to their own advantage and treat you very badly.

A representative from Martin Tolhurst Partnership LLP responded to this review

Thank you for your feedback, I understand you are unsatisfied with the service you have had and if possible I would like to ask you some further questions so that we may investigate this matter further. Please could you email me directly at marketing@martintolhurst.co.uk and specify who your solicitor was and what the property details in question were. Hopefully then we can look into this matter. We look forward to hearing from you at your convenience.

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I T

A client

Not impressed with the service!! Our previous solicitors we could phone & always speak direct to the actual solicitors (Not a secretary), with this company was very difficult to get through to our solicitor and when we did speak to her it was a negative vibe, it felt like we were pestering them everytime we spoke to her & she wanted to end the call as soon as possible

Thank you for your feedback, I understand you are disappointed with the service you have had and if possible I would like to ask you some further questions so that we may investigate this matter further. Please could you email me directly at marketing@martintolhurst.co.uk and specify who your solicitor was and what the property details in question were. Hopefully then we can help resolve this matter for you. We look forward to hearing from you at your convenience.

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frances

frances braithwaite

Samantha Newton has acted for us before and, once again, she and her team provided an excellent and efficient service.

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A representative from Martin Tolhurst Partnership LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Reviews

4.7 /5 2202 Reviews
Filter your results
Star rating
Review Source

Rating

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Clients say

What clients say about Martin Tolhurst Partnership LLP

The firm specialises in conveyancing, wills, probate, LPAs, lease extensions, landlord matters, mortgages and litigation, with strong technical expertise and attention to detail. Clients praise prompt, clear communication, proactive case management, thoroughness and reliability. Valued soft skills include empathy, patience, professionalism, responsiveness, calm under pressure, persistence and a reassuring, personable manner that reduces stress during complex or lengthy matters.

professional
responsive
clear communication
efficient service
knowledgeable staff
supportive
thorough
friendly
proactive
reassuring

ReviewSolicitors Review List

Profile image of Chloe

Chloe

Verified

Outstanding

I feel compelled to give positive feedback following my experience with Jessica Bonfield of Martin Tolhurst Solicitors. I can only give praise of the highest order for Jessica’s professional conduct when dealing with my case which should be expected but what must be identified, is the level of sincerity and in turn, comfort and hope that one is endeared by. Jessica’s natural aptitude and sheer diligence towards client support is beyond reproach in my opinion. In my given situation, my confidence, hope and optimism has been bolstered and assured. How does one put a value on that. In my experienced opinion, Jessica Bonfield displays all the key fundamentals for excellent client relationships in her profession and is clearly a pinnacle facade for Martin Tolhust Solicitors. What more can I say.

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Anonymous

Verified
Housing & Property

Excellent service

We have been very pleased with the service provided during this very long and stressful conveyancing matter and would highly recommend Martin Tolhurst Partnership

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Eileen kingshott

Housing & Property

Abbie oswald

Abbie Oswald has just acted on our sale and purchase of a property ahead of time is very professional kept in constant touch with us at all times would highly recommend Abbie

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D Mortimer

Lasting Power of Attorney

Human Touch

I have worked with Georgina in connection with Wills, Probate and LPA's, albeit before she joined the Martin Tolhurst Partnership. I could not recommend her more highly, as a Solicitor, or as a person, when dealing with such personal and sensitive matters, at a time when the client is likely at their most vulnerable.

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Glen Archer

Verified
Employment

Telephone Appointment

Very Prompt And Professional Service With Very Clear Advice,Talked Me Through The Process And Answered Any Questions I Had,Very Satisfied.

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Other Reviews

Profile image of Sally Bleach

Sally Bleach

Sally

We purchased a property and used Martin Tolhurst 3 years ago and had a terrible experience so was very reluctant to use this time round but very glad we did. Our solicitor Cally and her assistant Richard was absolutely amazing, any questions or emails were answered by Cally when in office and when out Richard was always on hand to answer questions especially towards the end Richard was amazing chasing our buyers solicitors and keeping us up to date. Thank you for making the selling and buying process less stressful!

0
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Helen Calkin

Helen

I cannot recommend Gemma and her team at Martin Tolhurst Solicitors highly enough. They supported me through what turned out to be a two-year journey of selling my home and purchasing a new one, and their professionalism, expertise and dedication never wavered. They were always on hand with sound advice, reassurance and a positive attitude. Thanks to her persistence and hard work I am now happily settled in a home I absolutely love. A huge thank you to Gemma and the entire team for their patience, kindness and outstanding service throughout. Their support made all the difference, and I am incredibly grateful for everything they did.

0
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weifang zhang

weifang

Gemma Nie at Martin Tolhurst handled our recent property purchase brilliantly. She was professional, thorough and always quick to respond. She explained complex legal matters clearly and caught important details in the paperwork that needed addressing. Despite some challenges during the transaction, she kept things moving and brought it to a successful completion. Highly recommended for anyone needing a conveyancing solicitor.

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Abayomi Idogun

Abayomi

I would definitely recommend Martin Tolhurst Solicitors. Gemma and her team were highly professional and very thorough. We exchanged and completed the conveyancing process within three months. Thank you and God bless.

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Charlie Manners

Charlie

I had a good experience using Martin Tolhurst Solicitors. My buyer's mortgage offer was about to run out, which felt quite stressful. Gemma was on the case, as well as her colleagues, to ensure the legal finalities were completed in time. Communication was excellent, as well as instruction on anything I needed to do for a smooth process. Thank you all for ensuring the chain did not break down! I have moved and feel happy and relieved! Many thanks.

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