Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) logo

Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group)

4.9 | 52 Reviews 52 Reviews | Commercial Property
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Lonsdale Gate, Lonsdale Gardens, Tunbridge Wells, Kent, TN1 1NU

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Lonsdale Gate, Lonsdale Gardens, Tunbridge Wells, Kent, TN1 1NU

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 606256

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Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) |

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Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) Review Scores & Client Satisfaction Overview

4.9
Excellent
92%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) are accredited by

The Law Society accreditation awarded to Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group)
Conveyancing Quality Scheme accreditation awarded to Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group)

Description

Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch. Complimentary No-Obligations Consultation - Speak to One of Our Legal Experts Arrange to speak with one of our legal experts and find out where you stand, what your best options are and an approximate cost (should you wish to proceed) to meet your legal needs. This is a no-obligations consultation and can be in person, over the telephone or via video call, the choice is yours. Simply contact us today.

Rankings by area of expertise

The rankings below show the areas of expertise that Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
10% above
national average
95%+
Success
Rate
14% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) are accredited by

The Law Society accreditation awarded to Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group)
Conveyancing Quality Scheme accreditation awarded to Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group)

Description

Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch. Complimentary No-Obligations Consultation - Speak to One of Our Legal Experts Arrange to speak with one of our legal experts and find out where you stand, what your best options are and an approximate cost (should you wish to proceed) to meet your legal needs. This is a no-obligations consultation and can be in person, over the telephone or via video call, the choice is yours. Simply contact us today.

Rankings by area of expertise

The rankings below show the areas of expertise that Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group)

Contact & Locations - Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group)

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30 (Open)
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

Lonsdale Gate, Lonsdale Gardens, Tunbridge Wells, Kent, TN1 1NU

Reviews

4.9 /5 52 Reviews
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Clients say

What clients say about Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group)

The firm is praised for expertise across conveyancing, wills, probate, family law, commercial property, leasehold matters and settlement agreements. Clients value the team’s clear legal advice, thorough knowledge, strong attention to detail and ability to handle complex or time-sensitive cases efficiently. Soft skills frequently highlighted include professionalism, kindness, empathy, patience, responsiveness, reassuring support and excellent communication. Many reviews note that the firm keeps clients informed, explains matters plainly, and provides a smooth, calm and trustworthy service from start to finish.

Helpful and efficient
Excellent communication
Professional service
Clear explanations
Knowledgeable advice
Friendly staff
Prompt responses
Supportive guidance
Kept informed
Smooth process

ReviewSolicitors Review List

Profile image of Susan Johnstone

Susan Johnstone

Verified

Property Sale

Once again, Stephen Cook provided an outstanding service throughout the sale of my commercial property. Communication was excellent from start to finish, and I was kept informed every step of the way. I would highly recommend Stephen to anyone looking for a reliable and very experienced solicitor. He delivered a first-class service throughout.

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A representative from Parfitt Cresswell Limited responded to this review

Dear Susan, Thank you for the lovely feedback and the kind recommendation. This is great!. We will pass your feedback onto Stephen who we are sure will be thrilled! If we can be of any further assistance, now or in the future, please do get in touch. We would be very happy to assist. Thanks Susan and all the best. Regards, Client Services Team - Parfitt Cresswell Solicitors

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Lesley Lesley

Verified
Housing & Property

Sale of 3 white hart cottages SL62NF

I could always speak to her personally to resolve any concerns or issues, always an immediate response. She is professional, trustworthy and quite remarkable

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A representative from Parfitt Cresswell Limited responded to this review

Dear Lesley, Thank you for taking the time to leave a review. We really do appreciate it! We're pleased to hear that you had such a positive experience with Sharon and that your matter completed successfully. If we can be of assistance in the future, please do contact us or let Sharon know and we will be happy to assist. Thanks so much. Lesley. Best wishes, Client Services Team - Parfitt Cresswell Solicitors.

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Mr A Peberdy

Flat Sale

Mark handled the sale of my late Mothers flat through auction efficiently and was always available to answer questions.

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Anonymous

Verified
Housing & Property

Professional excellence

Robert assisted with our purchase and responded promptly to all our queries. Robert proactively resolved issues within tight timeframes, communication was clear, was always available at the end of the phone and kept us abreast of the progress. Robert was a pleasure to work with; we genuinely felt like we were in good hands - we highly recommend his services. Many thanks Robert! All best, Tej & Parm

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anonymous

Housing & Property

Excellent attention to detail

Alison recently acted for us on what turned out to be a very long drawn out purchase due to some complications with the sellers. Alison kept everything moving and despite some unavoidable delays she was always on top of every detail. Being a rural property, there were several unfamiliar (to us) elements which she patiently explained several times to ensure we understood and were comfortable. I wouldn’t hesitate to recommend Alison.

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Other Reviews

Profile image of Conor Vennard

Conor Vennard

Housing & Property

Conor

A huge thank you to Gwen and Patuni for all their hard work throughout what was a particularly difficult and complicated sale. They handled every challenge professionally and kept us informed throughout and were always responsive when we needed guidance or reassurance. We felt we could trust their advice completely and their persistence was a huge part of getting the sale over the line. I would not hesitate to recommend them. Brilliant team.

Legal experts tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Conor, Thanks so much for taking the time to leave a review. We really appreciate and love seeing positive feedback like this! It's great that you were happy with the service provided by Gwen and Patuni. We'll be sure to let them know. If we can be of any further assistance, please do let us know. Hopefully, we'll see you again in the future. Best wishes, Client Services Team - Parfitt Cresswell Solicitors.

0
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Marion Loveday

Commercial Property

Marion

Cathryn was very helpful and made the selling process seem pretty straightforward.

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lauren smith

lauren

Really helpful and thorough. Made sure we had everything we needed in place and made sure the purchase was in our best interest! Very good solicitors would highly recommend Gwen!

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silvia

silvia

We had a great experience with Gwen and her assistant Patuni for the conveyancing of our very first home. They were responsive, attentive, and very meticulous. We felt very reassured that they would take care of every aspect of the process, which was quite complex as it involved a brand new lease and creating shares of a freehold. Would absolutely recommend their services and we will be definitely back in the future when we need it.

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Matt

Matt

Got there in the end with the remortgage but there was big lacking in communication and updates throughout. Took multiple weeks of chasing to get updates most of the time. Even now I’m owed money and still chasing to get it (even though I was told by the mortgage provider it was paid to them weeks ago)

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Reviews

4.8 /5 819 Reviews
Filter your results
Star rating
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Clients say

What clients say about Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group)

The firm is praised for expertise across conveyancing, wills, probate, family law, commercial property, leasehold matters and settlement agreements. Clients value the team’s clear legal advice, thorough knowledge, strong attention to detail and ability to handle complex or time-sensitive cases efficiently. Soft skills frequently highlighted include professionalism, kindness, empathy, patience, responsiveness, reassuring support and excellent communication. Many reviews note that the firm keeps clients informed, explains matters plainly, and provides a smooth, calm and trustworthy service from start to finish.

Helpful and efficient
Excellent communication
Professional service
Clear explanations
Knowledgeable advice
Friendly staff
Prompt responses
Supportive guidance
Kept informed
Smooth process

ReviewSolicitors Review List

Profile image of Meenakshi

Meenakshi

A long legal journey

I would highly recommend Sharon and her team for their professionalism, compassion and dedication throughout my divorce, financial remedy and child arrangements case. It was a very long and challenging journey, beginning in mid-2024, and the proceedings were extremely demanding both emotionally and financially, involving a significant six-figure sum in legal costs. Throughout this time, several trainee solicitors were involved in my case at different stages. “I would like to give particular thanks to Abbie Manwaring, who was consistently professional, polite, approachable and easy to talk to. She was patient, understanding and supportive throughout, and I always felt comfortable speaking with her I also had the opportunity to speak with Ewa, another solicitor within Sharon’s team, from time to time. She was professional and answered basic questions. A very special mention must go to Paul, my barrister, who was absolutely amazing. He was knowledgeable, professional, tenacious, reassuring and represented me exceptionally well. I felt confident having Paul on my side throughout the proceedings, and I am extremely grateful for the way he handled my case. I was very pleased with the outcome. Overall, I am incredibly grateful to Sharon, Paul, Abbie and everyone else who worked on my case. It was a long, complex and difficult process, but I felt supported by a dedicated team throughout. Their hard work and commitment made a real difference.

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Ayshe Ayshe

Verified

Introduction appointment

Very comfortable, understanding, respectful, courteous, polite and caring, all my needs were taken care of, and she spoke with me very calmly and clearly, listening to me speak and being very patient with me, I was treated so very kindly.

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Anonymous

Verified

House Sale

We were looking for a quick sale, with a straightforward chain. Jo and her team were very helpful and efficient to achieve a quick sale.

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Profile image of Alexander Stanley Alexander Stanley

Alexander Stanley Alexander Stanley

Verified

Law Support

The solicitors provided legal specialist information

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A representative from Parfitt Cresswell Limited responded to this review

Dear Alexander, Thank you for taking the time to leave a review. We're pleased to see that you gave four stars and that you were happy with the service. Of course, we would have loved to have achieved 5 stars and if there is anything you feel we could have done better, it would be great to know, as we are always aiming to provide the best client experience alongside expert legal advice. If we can assist with any further assistance, please do not hesitate to get in touch. Thanks again for trusting us with your legal needs. Regards, Client Services Team - Parfitt Cresswell Solicitors

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Susan Johnstone

Verified

Property Sale

Once again, Stephen Cook provided an outstanding service throughout the sale of my commercial property. Communication was excellent from start to finish, and I was kept informed every step of the way. I would highly recommend Stephen to anyone looking for a reliable and very experienced solicitor. He delivered a first-class service throughout.

Legal experts tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Susan, Thank you for the lovely feedback and the kind recommendation. This is great!. We will pass your feedback onto Stephen who we are sure will be thrilled! If we can be of any further assistance, now or in the future, please do get in touch. We would be very happy to assist. Thanks Susan and all the best. Regards, Client Services Team - Parfitt Cresswell Solicitors

0
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Other Reviews

Profile image of Margaret Bamford

Margaret Bamford

Margaret

Would thoroughly recommend Parfitt Cresswell solicitors, particularly Zoe Neale who dealt with the complexities and sensitivities of my Will with great skill and attention to detail. No reservations at all.

0
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Profile image of M Khan

M Khan

A client

I would give 10 stars if it were possible. Everyone was very kind and welcoming, and the work was done in seconds.

A representative from Parfitt Cresswell Limited responded to this review

Thank you very much for the wonderful feedback. This is lovely to read and we're so pleased that you were happy with the service provided. If we can be of any further assistance, please do let us know. We are here to help. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

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Profile image of M Evans

M Evans

A client

We found Vicky to be friendly, helpful and efficient. Highly recommend

A representative from Parfitt Cresswell Limited responded to this review

Thank you for the positive review. We're pleased to read that you were happy with the service provided by Vicky and would highly recommend her. We'll be sure to let her know. If we can be of any further assistance, please do get in touch. We're here to assist. Thanks again. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

0
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Profile image of Conor Vennard

Conor Vennard

Housing & Property

Conor

A huge thank you to Gwen and Patuni for all their hard work throughout what was a particularly difficult and complicated sale. They handled every challenge professionally and kept us informed throughout and were always responsive when we needed guidance or reassurance. We felt we could trust their advice completely and their persistence was a huge part of getting the sale over the line. I would not hesitate to recommend them. Brilliant team.

Legal experts tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Conor, Thanks so much for taking the time to leave a review. We really appreciate and love seeing positive feedback like this! It's great that you were happy with the service provided by Gwen and Patuni. We'll be sure to let them know. If we can be of any further assistance, please do let us know. Hopefully, we'll see you again in the future. Best wishes, Client Services Team - Parfitt Cresswell Solicitors.

0
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Profile image of Darren Seward

Darren Seward

Housing & Property

Darren

Jo was on the case and kept us updated throughout the process. Would highly recommend her.

Solicitors tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Darren, Thank you very much for the positive review. We really appreciate it! We're so pleased to hear that you had a good experience and would recommend Jo. We'll be sure to pass on your feedback. If we can be of any further assistance, please do let us know. We'd be happy to assist. Thanks Darren. All the best! Best wishes, Client Services Team - Parfitt Cresswell Solicitors

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