Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) logo

Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group)

4.8 | 140 Reviews 140 Reviews | Commercial Property
797 Total Company Reviews info icon Commercial Property | info icon 797 Total Company Reviews Commercial Property | info icon 797 Total Company Reviews

Lonsdale Gate, Lonsdale Gardens, Tunbridge Wells, Kent, TN1 1NU

01892 526 442

Accepting new clients

Lonsdale Gate, Lonsdale Gardens, Tunbridge Wells, Kent, TN1 1NU

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 606256

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Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) |

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4.8
Excellent
140 Reviews
94%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) are accredited by

The Law Society accreditation awarded to Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group)
Conveyancing Quality Scheme accreditation awarded to Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group)

Description

Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch. Complimentary No-Obligations Consultation - Speak to One of Our Legal Experts Arrange to speak with one of our legal experts and find out where you stand, what your best options are and an approximate cost (should you wish to proceed) to meet your legal needs. This is a no-obligations consultation and can be in person, over the telephone or via video call, the choice is yours. Simply contact us today.

Rankings by area of expertise

Local 1 / 133
National 71 / 11,165
4.8
Excellent
797 Reviews
93%
Value for
Money
10% above
national average
95%+
Success
Rate
14% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.7/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) are accredited by

The Law Society accreditation awarded to Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group)
Conveyancing Quality Scheme accreditation awarded to Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group)

Description

Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch. Complimentary No-Obligations Consultation - Speak to One of Our Legal Experts Arrange to speak with one of our legal experts and find out where you stand, what your best options are and an approximate cost (should you wish to proceed) to meet your legal needs. This is a no-obligations consultation and can be in person, over the telephone or via video call, the choice is yours. Simply contact us today.

Rankings by area of expertise

Meet the team of Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group)

Mary Carless

Mary Carless

Trainee Solicitor

0.0 0

Contact details

01892 526 442
enquiries@parfittcresswell.com
www.parfittcresswell.com

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

Lonsdale Gate, Lonsdale Gardens, Tunbridge Wells, Kent, TN1 1NU

Reviews

4.8 /5 140 Reviews
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    Review Source

    Rating

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    Clients say

    Clients praise the firm for specialist expertise in wills & probate, conveyancing, property registration/lease matters, LPAs, employment/settlement agreements and redundancy work. Reviews highlight clear, practical legal knowledge, thorough attention to detail and efficient case management. Valued soft skills include compassion, patience, responsiveness, strong communication, calm reassurance and a personal, client‑focused approach; clients note professionalism, reliability, tenacity and the team’s ability to guide people through stressful or complex matters.

    professional
    kind and supportive
    responsive
    clear communication
    knowledgeable
    compassionate
    thorough
    efficient
    patient
    client‑focused

    ReviewSolicitors Review List

    Profile image of Lesley Lesley

    Lesley Lesley

    Verified
    Housing & Property

    Sale of 3 white hart cottages SL62NF

    I could always speak to her personally to resolve any concerns or issues, always an immediate response. She is professional, trustworthy and quite remarkable

    Legal experts tagged in
    this review

    legal expert Sharon Callery Sharon Callery

    A representative from Parfitt Cresswell Limited responded to this review

    Dear Lesley, Thank you for taking the time to leave a review. We really do appreciate it! We're pleased to hear that you had such a positive experience with Sharon and that your matter completed successfully. If we can be of assistance in the future, please do contact us or let Sharon know and we will be happy to assist. Thanks so much. Lesley. Best wishes, Client Services Team - Parfitt Cresswell Solicitors.

    0
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    Profile image of Sophie

    Sophie

    Housing & Property

    Excellent, highly recommend.

    I cannot recommend Robert Habitts at Parfitt Cresswell highly enough. Robert recently handled the conveyancing for the sale of my property, and it was genuinely the least stressful property transaction I have ever experienced. From start to finish, Robert was professional, proactive, communicative, and completely on the ball. Everything was taken care of efficiently, and I never had to chase for updates or ask twice for anything. He kept the process moving smoothly, explained everything clearly, and made what is often a stressful experience feel straightforward and effortless. Having been through the conveyancing process several times before, I know how frustrating and stressful it can be. This experience was completely different. The sale progressed as quickly and smoothly as possible, and I always felt confident that everything was under control. I will absolutely use Robert again in the future and would have no hesitation whatsoever in recommending him to anyone looking for a reliable, knowledgeable, and highly effective conveyancer. Outstanding service from start to finish.

    Legal experts tagged in
    this review

    legal expert Robert Habbitts Robert Habbitts

    A representative from Parfitt Cresswell Limited responded to this review

    Hi Sophie, Thanks for the fantastic review! We really do appreciate it and it definitely put a smile on our faces!. We are so pleased to see that you had a smooth conveyance and that you were pleased with the service provided by Robert. That's great! If we can be of any further assistance, please do let us know. We would be more than happy to assist. Thanks Sophie. We look forward to helping you again in the future. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

    0
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    Profile image of Susan

    Susan

    Verified
    Housing & Property

    Sale of property

    Mark was exceptionally helpful from start to finish

    Legal experts tagged in
    this review

    legal expert Mark Morton Mark Morton
    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of anonymous

    anonymous

    Housing & Property

    Excellent attention to detail

    Alison recently acted for us on what turned out to be a very long drawn out purchase due to some complications with the sellers. Alison kept everything moving and despite some unavoidable delays she was always on top of every detail. Being a rural property, there were several unfamiliar (to us) elements which she patiently explained several times to ensure we understood and were comfortable. I wouldn’t hesitate to recommend Alison.

    Solicitors tagged in
    this review

    legal expert Alison Kinnersley Alison Kinnersley
    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Compliance Manager UK Limited

    Compliance Manager UK Limited

    Verified

    Conveyancing

    Alison provided and excellent, fast, knowledgeable and thorough service

    Solicitors tagged in
    this review

    legal expert Alison Kinnersley Alison Kinnersley
    0
    Collected on: ReviewSolicitor collection source logo

    Other Reviews

    Profile image of Mark Griffiths

    Mark Griffiths

    Housing & Property

    Mark

    Gwen was informative, professional and always responsive to any queries regarding the process in selling our property.

    Legal experts tagged in
    this review

    legal expert Gwen Yanting Li Gwen Yanting Li

    Dear Mark, Thanks for taking the time to leave a positive review. We're pleased to hear that you had a good experience and we will pass your kind feedback onto Gwen. If we can be of any further assistance, please do let us know. Thanks Mark. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

    0
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    Profile image of Mandy Griffiths

    Mandy Griffiths

    Mandy

    We recently completed the sale of a property where Parfitt Creswell (Windsor) acted for our buyers. What should have been a straightforward transaction took nine months to complete. In our experience, much of the delay appeared to be due to poor communication and a lack of responsiveness from Parfitt Cresswell. All parties involved spent considerable time chasing updates, often receiving no response for weeks at a time. I would not normally leave a review for a company I had not personally instructed, but the level of communication throughout this transaction was so poor that I felt it was important to share my experience. Based on our experience, I would not recommend Parfitt Creswell.

    A representative from Parfitt Cresswell Limited responded to this review

    Dear Mandy, Thank you for sharing your perspective. We appreciate that property transactions can be stressful and that different parties involved may have differing views of the process. As solicitors, our professional duty is to act in the best interests of our client and in accordance with their instructions. As you were not our client in this matter, it would not be appropriate for us to comment on the specific circumstances referred to in your review. We can, however, confirm that throughout the transaction we remained committed to providing professional advice and representation in accordance with our client's legal interests and instructions. We acted proactively throughout, progressing all matters within our control promptly and diligently while working towards the best possible outcome for our client. Best wishes, Client Services Team – Parfitt Cresswell Solicitors

    0
    Collected on: Google collection source logo
    Profile image of Kki hobby

    Kki hobby

    Housing & Property

    Kki

    Engaged Copley Clark to help me with a transfer of ownership.. Very happy with the service provided by Gwen and Paruni. Would recommend.

    Legal experts tagged in
    this review

    legal expert Gwen Yanting Li Gwen Yanting Li

    Hi Kki, Thank you for taking the time to leave a review. We really appreciate it. It's great to see that you were happy with the service provided by Gwen and Patuni. If we can be of any further assistance in the future, please do get in touch. Best wishes, Client Services Team Copley Clark - part of Parfitt Cresswell Solicitors

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    Profile image of Marion Loveday

    Marion Loveday

    Commercial Property

    Marion

    Cathryn was very helpful and made the selling process seem pretty straightforward.

    Solicitors tagged in
    this review

    legal expert Cathryn Pernstich Cathryn Pernstich
    0
    Collected on: Google collection source logo
    Profile image of lauren smith

    lauren smith

    lauren

    Really helpful and thorough. Made sure we had everything we needed in place and made sure the purchase was in our best interest! Very good solicitors would highly recommend Gwen!

    0
    Collected on: Google collection source logo

    Reviews

    4.8 /5 797 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

      Review Source

      Clients say

      Clients praise the firm for specialist expertise in wills & probate, conveyancing, property registration/lease matters, LPAs, employment/settlement agreements and redundancy work. Reviews highlight clear, practical legal knowledge, thorough attention to detail and efficient case management. Valued soft skills include compassion, patience, responsiveness, strong communication, calm reassurance and a personal, client‑focused approach; clients note professionalism, reliability, tenacity and the team’s ability to guide people through stressful or complex matters.

      professional
      kind and supportive
      responsive
      clear communication
      knowledgeable
      compassionate
      thorough
      efficient
      patient
      client‑focused

      ReviewSolicitors Review List

      Profile image of Sara

      Sara

      Verified

      Settlement Agreement

      Natasha was very helpful, explaining the agreement in detail and terms I could understand. She was very prompt in her turnaround which was very much appreciated.

      Solicitors tagged in
      this review

      legal expert Natasha Smith Natasha Smith
      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Richard

      Richard

      Verified
      Family Law

      Divorce Proceedings

      Great support from Eve throughout; knowledgeable, clear communication, and a calming influence!

      Solicitors tagged in
      this review

      legal expert Eve Geere Eve Geere

      A representative from Parfitt Cresswell Limited responded to this review

      Dear Richard, Thank you for the positive review. We're pleased that Eve was able to assist you with your matter and that you found her a calming influence. We will be sure to pass this feedback onto her. If we can be of any further assistance, please do get in touch. Thanks Richard and all the best for the future. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of James James

      James James

      Verified

      Wills

      Good service , explained the process to us in a clear manner

      Solicitors tagged in
      this review

      legal expert Simon Landivar Simon Landivar

      A representative from Parfitt Cresswell Limited responded to this review

      Dear James, Thank you for taking the time to leave feedback. We really appreciate it! If we can be of any further assistance, please do not hesitate to get in touch. Thanks James and all the best, Client Services Team - Parfitt Cresswell Solicitors

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Felicity

      Felicity

      Verified
      Wills, Trusts & Probate

      Nothing was too much trouble

      My godmother wanted a local solicitor, having moved area. She had decided to amend her Will and I found her a solicitor. Carole came to her home and was kind and supportive in the process, while being utterly professional. She answered questions any time they were asked and nothing was too much trouble.

      Legal experts tagged in
      this review

      legal expert Carole Rowe Carole Rowe

      A representative from Parfitt Cresswell Limited responded to this review

      Dear Felicity, Thank you for the kind review. We're very pleased to hear that you were happy with the service provided by Carole and hope that your godmother is settled and enjoying the local area. If we can be of any further assistance, please do let us know. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Gabriella Gabriella

      Gabriella Gabriella

      Verified

      Parfitt Cresswell

      Professional and knowledgeable and easy to understand.

      Legal experts tagged in
      this review

      legal expert Jon Andrews Jon Andrews

      A representative from Parfitt Cresswell Limited responded to this review

      Dear Gabriella, Thanks for the positive feedback. We're grateful for the review and will share this with Jon. If we can assist further, please do let us know. We hope to see you again in the future. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

      0
      Collected on: ReviewSolicitor collection source logo

      Other Reviews

      Profile image of M Evans

      M Evans

      A client

      We found Vicky to be friendly, helpful and efficient. Highly recommend

      A representative from Parfitt Cresswell Limited responded to this review

      Thank you for the positive review. We're pleased to read that you were happy with the service provided by Vicky and would highly recommend her. We'll be sure to let her know. If we can be of any further assistance, please do get in touch. We're here to assist. Thanks again. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

      0
      Collected on: Google collection source logo
      Profile image of Conor Vennard

      Conor Vennard

      Housing & Property

      Conor

      A huge thank you to Gwen and Patuni for all their hard work throughout what was a particularly difficult and complicated sale. They handled every challenge professionally and kept us informed throughout and were always responsive when we needed guidance or reassurance. We felt we could trust their advice completely and their persistence was a huge part of getting the sale over the line. I would not hesitate to recommend them. Brilliant team.

      Legal experts tagged in
      this review

      legal expert Gwen Yanting Li Gwen Yanting Li

      A representative from Parfitt Cresswell Limited responded to this review

      Dear Conor, Thanks so much for taking the time to leave a review. We really appreciate and love seeing positive feedback like this! It's great that you were happy with the service provided by Gwen and Patuni. We'll be sure to let them know. If we can be of any further assistance, please do let us know. Hopefully, we'll see you again in the future. Best wishes, Client Services Team - Parfitt Cresswell Solicitors.

      0
      Collected on: Google collection source logo
      Profile image of Darren Seward

      Darren Seward

      Housing & Property

      Darren

      Jo was on the case and kept us updated throughout the process. Would highly recommend her.

      Solicitors tagged in
      this review

      legal expert Jo Martin Jo Martin

      A representative from Parfitt Cresswell Limited responded to this review

      Dear Darren, Thank you very much for the positive review. We really appreciate it! We're so pleased to hear that you had a good experience and would recommend Jo. We'll be sure to pass on your feedback. If we can be of any further assistance, please do let us know. We'd be happy to assist. Thanks Darren. All the best! Best wishes, Client Services Team - Parfitt Cresswell Solicitors

      0
      Collected on: Google collection source logo
      Profile image of Mark Griffiths

      Mark Griffiths

      Housing & Property

      Mark

      Gwen was informative, professional and always responsive to any queries regarding the process in selling our property.

      Legal experts tagged in
      this review

      legal expert Gwen Yanting Li Gwen Yanting Li

      Dear Mark, Thanks for taking the time to leave a positive review. We're pleased to hear that you had a good experience and we will pass your kind feedback onto Gwen. If we can be of any further assistance, please do let us know. Thanks Mark. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

      0
      Collected on: Google collection source logo
      Profile image of Mandy Griffiths

      Mandy Griffiths

      Mandy

      We recently completed the sale of a property where Parfitt Creswell (Windsor) acted for our buyers. What should have been a straightforward transaction took nine months to complete. In our experience, much of the delay appeared to be due to poor communication and a lack of responsiveness from Parfitt Cresswell. All parties involved spent considerable time chasing updates, often receiving no response for weeks at a time. I would not normally leave a review for a company I had not personally instructed, but the level of communication throughout this transaction was so poor that I felt it was important to share my experience. Based on our experience, I would not recommend Parfitt Creswell.

      A representative from Parfitt Cresswell Limited responded to this review

      Dear Mandy, Thank you for sharing your perspective. We appreciate that property transactions can be stressful and that different parties involved may have differing views of the process. As solicitors, our professional duty is to act in the best interests of our client and in accordance with their instructions. As you were not our client in this matter, it would not be appropriate for us to comment on the specific circumstances referred to in your review. We can, however, confirm that throughout the transaction we remained committed to providing professional advice and representation in accordance with our client's legal interests and instructions. We acted proactively throughout, progressing all matters within our control promptly and diligently while working towards the best possible outcome for our client. Best wishes, Client Services Team – Parfitt Cresswell Solicitors

      0
      Collected on: Google collection source logo

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