Max Barford Solicitors (Part of Parfitt Cresswell Solicitors)

Dear Roger, Thank you for taking the time to share your feedback. We are genuinely sorry that you had to contact us on several occasions before receiving a response. We fully appreciate how frustrating this must have been, and it is not the standard of service we strive to provide. We are grateful that you brought this matter to our attention and gave us the opportunity to address it. We understand that Heidi has now been in touch, and we hope this marks a positive step forward in progressing matters. Please be assured that your concerns have been taken seriously. We value the trust our clients place in us and remain committed to providing the responsive, supportive service that our clients expect and deserve. We hope that, moving forward, your experience will reflect the high standards we aim to deliver. If we can be of any further assistance, please don't hesitate to get in touch. Thank you. Regards, Client Services Team - Parfitt Cresswell Solicitors

Dear Carol, Thank you for taking the time to leave such lovely feedback. We are delighted to hear that Mark provided such professional service and was always available to answer your questions and keep you updated throughout the process. It is wonderful to know that his support made a positive difference to your experience. Your kind comments will be passed on to Mark, who I am sure will be very pleased to receive them. Thank you again for choosing Parfitt Cresswell. We look forward to assisting you again in the future. Regards, Client Services Team - Parfitt Cresswell Solicitors

Dear Sharon, Thank you for taking the time to share your feedback. We are delighted to hear that Sharon's conveyancing expertise helped make your house sale and flat purchase a success. We will be sure to pass on your kind comments, which I know she will greatly appreciate. Thank you again for choosing Parfitt Cresswell. We wish you every happiness in your new home. Regards, Client Services Team - Parfitt Cresswell Solicitors

Dear Peter, Thank you for taking the time to leave such positive feedback. We are delighted to hear that Steve was able to guide you through the process and provide the support and reassurance needed along the way. It is wonderful to know that Steve's expertise and commitment helped achieve a successful outcome for you. Your kind comments will be passed on to Steve, who I am sure will be very pleased to receive them. Thank you again for choosing us. Should we be able to assist you in the future, please do not hesitate to get in touch. Regards, Client Services Team - Parfitt Cresswell Solicitors

Dear Vanessa, Thank you for taking the time to leave such wonderful feedback and for awarding us a 10/10 rating. We are delighted to hear that Bea and Nicola provided a professional and efficient service, keeping you informed throughout the process and giving you complete confidence every step of the way. Knowing that you felt well supported and updated from start to finish is exactly the experience we aim to provide for our clients. It is especially appreciated that you would recommend our services to others and would choose to return to us in the future should you need legal assistance again. Recommendations from satisfied clients are invaluable, and we are truly grateful for your support. Your kind comments will be shared with Bea and Nicola, who I am sure will be delighted to receive them. Thank you once again for your feedback, and we wish you all the very best for the future. Regards, Client Services Team - Parfitt Cresswell Solicitors

Dear Angela, Thank you for taking the time to leave us a 5* review. We really appreciated it! We hope you found the experience a positive one and if we can be of any further experience now, or in the future, please don't hesitate to get in touch. Thanks for trusting us with your legal needs. Regards, Client Services Team - Parfitt Cresswell Solicitors

Dear Logan, Thanks so much for the lovely feedback. This is great to read and we really appreciate it! If we can be of any further assistance, now or in the future, please do get in touch. We'll be happy to help. Thanks Logan. Regards, Client Services Team - Parfitt Cresswell Solicitors

Dear Margaret, Thank you for the positive feedback. We are pleased to see that you were happy with the service provided by Zoe and will be sure to pass on your kind words. If we can be of any further assistance or should you require any additional legal assistance in the future, please don't hesitate to contact us (or Zoe). We will be happy to assist. Thanks very much. Regards, Client Services Team - Parfitt Cresswell Solicitors

Thank you very much for the wonderful feedback. This is lovely to read and we're so pleased that you were happy with the service provided. If we can be of any further assistance, please do let us know. We are here to help. Best wishes, Client Services Team - Parfitt Cresswell Solicitors