Napthens LLP

When I found myself facing a complex and emotionally challenging redundancy situation, I was fortunate enough to have Oli McCann by my side. From our very first conversation, Oli demonstrated not only exceptional legal expertise but a level of care, compassion and personal commitment that is incredibly rare. Throughout the process, he was always available when I needed him – often outside normal working hours – and nothing ever felt like too much trouble. Oli's knowledge of employment law is second to none. He quickly understood the complexities of my situation, provided clear and practical advice, and guided me through every stage with confidence and reassurance. What impressed me most was his ability to achieve an outstanding result without unnecessary confrontation. Through his calm, measured and highly professional approach, he helped resolve the entire matter amicably, preserving relationships whilst securing a genuinely positive and mutually beneficial outcome. More than simply acting as my solicitor, Oli became a trusted adviser and source of strength during a difficult period. He has an extraordinary ability to make you feel supported, protected and understood. In many ways, it felt as though he put his arms around me and carried me through the process. Following the successful resolution of my redundancy, I established my own international consultancy business. Thanks in no small part to the support, advice and encouragement I received from Oli, the business has gone from strength to strength in just a matter of weeks. I cannot recommend Oli McCann highly enough. He is undoubtedly one of the most knowledgeable professionals I have ever worked with, but more importantly, he is someone who genuinely cares about his clients and the outcomes they achieve. If you are facing an employment challenge and want exceptional legal representation combined with genuine human support, you will struggle to find anyone better. I cannot thank the Napthens team enough (Now considered part of the Holland family x)

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Oliver McCann

David is a friendly, approachable and very knowledgeable solicitor. He is a clear, effective communicator in a potentially complex environment. David kept things simple as much as possible and only used legal jargon when necessary and clearly explained all legal related matters. David provided a balanced approach to our situation, highlighting the pros and cons, subsequently recommending the best options for us, both financially and legally going forward. His relevant correspondence to us and 3rd parties was clear and precise using, what we thought was the correct terminology in the right context. There were very few delays, if there were it was due to non action of 3rd parties, but David would keep us updated on a regular basis.

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David Tew

Julieann has been nothing short of amazing though-out this whole process! Clear lines of communication kept at all times, worked tirelessly in the back ground and dealt with often difficult parties in a professional manner, getting exchanges over the line.. which at times I felt was never going to happen. Julieann offered kind reassurance when in doubt, super approachable with great legal knowledge putting worries at rest, an absolute pleasure to have done business with. I can't thank Julieann enough and would highly recommend her to anyone needing legal advice / assistance in selling / buying their home. Thank you!!

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Julieann Fitzgerald

Having seen first hand how Napthens deal with clients and the awards the conveyancing team have brought in, I selected Napthens for a house purchase and sale. I really felt that Julieann was one step ahead of other solicitors involved in the chain - proactive, clear and fair. Julieann is a tremendous conveyancer and worked extremely hard for us.

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Julieann Fitzgerald

I recently used this solicitor to set up a family trust, and couldn't be happier with the service I received. From the very beginning, she was professional, knowledgeable, and patient in explaining every step of the process. I felt very confident that the guidance I received helped me feel confident that my trust was tailored to my circumstances and family goals.

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Helen Gaskell

Used Napthens earlier this year for a commercial property purchase with Stephen bell and his team. Stephen is a very pro active solicitor who actively chases all parties and handled both cases flawlessly. Will be back again in the near future on my next commercial venture.

I am extremely dissatisfied with my experience with this firm. I raised serious concerns regarding correspondence sent in relation to me and submitted a formal complaint. In my view, the issues I raised were not addressed, and I did not receive a satisfactory response to the substance of my complaint. As a result, I escalated the matter to the Solicitors Regulation Authority and the Legal Ombudsman. As those processes exist to consider complaints, I will not comment further on the underlying dispute. Based on my experience, I found the firm's complaint handling disappointing and would not recommend their services.

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Emma’s professional, friendly approach and clear communication made everything straightforward. Queries were answered quickly and the process felt smooth and stress‑free.

Couldn’t recommend them enough. I don’t have 1 negative thing to say. Gareth was so helpful throughout the whole process. I found everybody responsive and informative. I can’t thank Gareth, Danielle and Max enough for their help while buying my first house. I have recommended them to everyone. All the horror stories you hear about solicitors during this process couldn’t be the furthest from my experience.

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Gareth Jones