Slater And Gordon Uk Limited logo

Slater And Gordon Uk Limited

4.8 | 24 Reviews 24 Reviews | Writing a Codicil
24,909 Total Company Reviews info icon Writing a Codicil | info icon 24,909 Total Company Reviews Writing a Codicil | info icon 24,909 Total Company Reviews

The Plaza, 100 Old Hall Street, Liverpool, Merseyside, L3 9QJ

Accepting new clients

The Plaza, 100 Old Hall Street, Liverpool, Merseyside, L3 9QJ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 651784

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Slater And Gordon Uk Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
14% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Slater And Gordon Uk Limited are accredited by

Personal Injury accreditation awarded to Slater And Gordon Uk Limited
Clinical Negligence accreditation awarded to Slater And Gordon Uk Limited
Family Law accreditation awarded to Slater And Gordon Uk Limited
Trading names:
Accident Advice Helpline
Fentons (Part Of Slater And Gordon)
Claims Direct
Pannone (Part Of Slater And Gordon)
Compass Costs Solutions
Fast Claim Ppi
Compas Law Solutions
Slater And Gordon Lawyers

Description

Slater and Gordon Lawyers is one of the UK's leading and well-known consumer law firms with offices in a number of locations throughout the country.

Rankings by area of expertise

The rankings below show the areas of expertise that Slater And Gordon Uk Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Slater And Gordon Uk Limited Review Scores & Client Satisfaction Overview

4.4
Excellent
89%
Value for
Money
6% above
national average
89%
Success
Rate
7% above
national average
89%
Would
Recommend
8% above
national average
Communication 4.4/5
Initial Impressions 4.4/5
Approachability 4.4/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.4/5
Value for money 4.4/5

Accreditations

Slater And Gordon Uk Limited are accredited by

Personal Injury accreditation awarded to Slater And Gordon Uk Limited
Clinical Negligence accreditation awarded to Slater And Gordon Uk Limited
Family Law accreditation awarded to Slater And Gordon Uk Limited
Trading names:
Accident Advice Helpline
Fentons (Part Of Slater And Gordon)
Claims Direct
Pannone (Part Of Slater And Gordon)
Compass Costs Solutions
Fast Claim Ppi
Compas Law Solutions
Slater And Gordon Lawyers

Description

Slater and Gordon Lawyers is one of the UK's leading and well-known consumer law firms with offices in a number of locations throughout the country.

Rankings by area of expertise

The rankings below show the areas of expertise that Slater And Gordon Uk Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Slater And Gordon Uk Limited

Contact & Locations - Slater And Gordon Uk Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

The Plaza, 100 Old Hall Street, Liverpool, Merseyside, L3 9QJ

Reviews

4.8 /5 24 Reviews
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Review Source

Rating

Review Source

Clients say

What clients say about Slater And Gordon Uk Limited

Clients praise the firm for expertise across personal injury, clinical negligence, employment (settlement agreements, tribunals), probate and wills, medical and road-traffic claims, industrial injury and SEND/education appeals. Reviewers value clear, prompt communication, professionalism, detailed legal knowledge and strong case management. Soft skills highlighted include empathy, patience, reassurance, tenacity, responsiveness and practical guidance; clients repeatedly note staff are supportive, diligent and persistent in achieving good outcomes.

efficient service
prompt responses
clear advice
professional manner
kept informed
compassionate support
knowledgeable staff
tenacious advocacy
good communication
successful outcomes

ReviewSolicitors Review List

Profile image of John

John

Wills, Trusts & Probate

Worst Company in the World (Ever)

Totally agree with the comments of Jenny (Aug 12) and John (Aug 8). Also, I would only give ZERO stars and not the minimum of 1 star. My review is a ZERO star review. Absolutely useless Conveyancing service! A 10 year old child could do a better job! DON'T USE THIS COMPANY, especially if, like me, you are using them as Conveyancers for Selling your own property and Buying another property. They don't return your calls and take forever to answer emails, never fully with the questions you want answered. They are never open and honest and consistently want to pull the wool over your eyes. They don't value Clients and are the most UNPROFESSIONAL people I have ever dealt with in over 30 years . Especially, DON'T USE MATTHEW HOWARD or GAYNOR MCCORMICK - USELESS! Gaynor has a non-existent email address and no-one wants to give out her proper email address. I've escalated and registered numerous official complaints to Slater and Gordon, via their non-helpful 'Helpdesk', and been advised that a Senior Manager will be calling me within 72 hours. I'm still awaiting a call after 2 weeks! I've also logged a complaint with the Legal Ombudsman and will be taking all my matters further. It has got so bad , that there is a strong chance my House Moving Chain will COLLAPSE, due to mainly one person's incompetence, MATTHEW HOWARD - he doesn't care, he is totally incompetent, hasn't got a clue about providing a service to clients, and never answers your questions. DO NOT BELIEVE ANYTHING SLATER & GORDON SAY. I left the same review , 6 days ago, on Google Reviews and Charlie Medworth (S&G Customer Analyst) advised me that someone would be contacting me ASAP. No-one from S&G has made any effort to contact me in the last 6 days, or anytime in the last 5 months. Also, the incompetent Matthew Howard (Conveyancer) has , at my request , been replaced, but the level of Service is still just as bad. I will be sending an email to the CEO , David Whitmore, letting him know of the appalling level of service. DO NOT USE SLATER AND GORDON. I have left a similar review on Google reviews and Trustpilot and will also be leaving a review (ZERO stars equivalent) on any other Review websites.

3
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Other Reviews

Profile image of Phil Rainford

Phil Rainford

Phil

This morning I had the pleasure to be advised on my Police pension relating to pressing issues prior to updating my Will (C/O NARPO intervention and direction) by Jenny Brunt @ Slater Gordon Solicitors. She immediately put me at my ease and continued by providing clear, unambiguous and valuable pension information and advice. This included aspects of pension beneficiaries which I had not previously considered. The whole experience only lasted around 20 mins but in that time I feel that am now more focussed and certainly more au fait with my pensions and the way forward. Thank you Jenny.

Hi Phil, Thank you so much for your 5* review and for your kind words about our colleague, Jenniffer. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Profile image of Karen Williams

Karen Williams

Karen

Rachael Gooding handled my husband's late uncle's estate. Veey professional, kept us informed about everything going on. Highly appreciated and would recommend her work for Slater and Gordon.

Hi Karen, Thank you so much for your 5* review and for your kind words about our colleague, Rachael. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Michael, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Profile image of paul williams

paul williams

paul

Rachel Gooding and her secretary Charlotte represented myself and my brother in a probate case. It was a very complicated process but I was informed and kept up to date with everything that was happening. I live a very long way from their offices and it was very smooth with emails and phone conversations. I would recommend them to anyone who needs any legal assistance

Hi Paul, Thank you so much for your 5* review and for your kind words about our colleagues, Rachael and Charlotte. It was our pleasure to provide you with an excellent service and we will share your kind words with them as well as their team leader, Michael, who will ensure they receive the recognition they deserve. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Profile image of Chris Mckellar

Chris Mckellar

Chris

Fantastic service from Rachel Gooding. Helped in resolution of complex probate issues and granting of LPA's for elderly relative. Rachel was very responsive and always professional and helpful. Would definitely recommend

Hi Chris, Thank you so much for your 5* review and for your kind words about our colleague, Rachael. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Michael, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Profile image of Jenny Kermally

Jenny Kermally

Jenny

Fantastic advice and support - I really can't praise Andrew Allan highly enough. He was professional, informed, easily contactable and an excellent communicator, putting me at my ease in what was a somewhat complicated process.

Hi Jenny, Thank you so much for your 5* review and for your kind words about our colleague, Andrew. It was our pleasure to provide you with an excellent service and we will share your kind words with him as well as his team leader, Jennifer, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon to handle your ______ and we wish you all the very best in future. Kind regards, Lee Jones Customer Analyst

0
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Reviews

4.4 /5 24909 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Slater And Gordon Uk Limited

Clients praise the firm for expertise across personal injury, clinical negligence, employment (settlement agreements, tribunals), probate and wills, medical and road-traffic claims, industrial injury and SEND/education appeals. Reviewers value clear, prompt communication, professionalism, detailed legal knowledge and strong case management. Soft skills highlighted include empathy, patience, reassurance, tenacity, responsiveness and practical guidance; clients repeatedly note staff are supportive, diligent and persistent in achieving good outcomes.

efficient service
prompt responses
clear advice
professional manner
kept informed
compassionate support
knowledgeable staff
tenacious advocacy
good communication
successful outcomes

ReviewSolicitors Review List

Profile image of Graham

Graham

Haley Reeves was outstanding in the matter of my claim

In the handling of my car crash compensation claim I would like it noted that Haley Reeves led the claims process with enormous diligence and persistence which resulted in precisely the compensation for which Slater and Gordon had petitioned. This was a wonderful result. Haley's advice to me was at all times supportive, clear and direct. Seriously impressive.

A representative from Slater And Gordon Uk Limited responded to this review

Hi, Thank you so much for your 5* review and for your kind words about our colleague, Haley. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Beth, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Profile image of Nadia

Nadia

Personal Injury Claim

My solicitor was Donna Rose and I have to say she was really helpful. She took the time to explain things to me and always called me with any updates. I have used a different solicitor for my child's claim and I wish I knew Donna earlier as I would have used her to help me with his claim as well. I feel Donna was very quick and efficient with my claim and getting it settled.

A representative from Slater And Gordon Uk Limited responded to this review

Hi Nadia, Thank you so much for your 5* review and for your kind words about our colleague, Donna. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Steven, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Profile image of Mick Sheldon

Mick Sheldon

Clinical Negligence

Fully recommend this company. Very professional and prompt service

Would like to comment on a very professional capable lady named Beth who listened to me very carefully and took down all the details of the claim and proceeded to keep me fully informed at all times. A very professional service was given. I fully recommend this company of solicitors

A representative from Slater And Gordon Uk Limited responded to this review

Hi Mick, Thank you so much for your 5* review and for your kind words about our colleague, Beth. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Jamel, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Profile image of Grant

Grant

Personal Injury

Injury Claim

I highly recommend Shuiken Chan of Slater and Gordon Scotland. Shuiken was professional, knowledgeable, and supportive throughout my case. Communication was clear and timely, and I felt well informed at every stage. Shuiken's dedication and attention to detail resulted in a positive outcome for my case.

Legal experts tagged in
this review

0
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Profile image of Craig Faskin

Craig Faskin

Excellent customer support

What can I say!!! Recently my case was dealt with by Shuiken Chan at Slater and Gordon Scotland Ltd. Her tenacity, determination and professionalism was above and beyond throughout the process. Shuiken is an absolute credit to her organisation and I can’t thank her enough. Keep up the great work.

Legal experts tagged in
this review

A representative from Slater And Gordon Uk Limited responded to this review

Hi Craig, Thank you so much for your 5* review and for your kind words about our colleague, Shuiken. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Stuart, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Other Reviews

Profile image of Candy Santana

Candy Santana

Candy

I had an excellent experience with this law firm after my road traffic accident. A special thank you to Caroline Bolton for her professionalism, dedication, and support throughout my case. She made the whole process stress-free and achieved a great outcome. I truly appreciate all her hard work and highly recommend both Caroline and the firm.

0
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Profile image of Katrina Navickas

Katrina Navickas

Katrina

A very efficient and diligent service from start to finish. My documents were quickly processed by the team, and then Andrew Allan was excellent in responding, checking my case, and providing detailed advice and prompt feedback. I also appreciated Millie Jenkins's work on the case. I would highly recommend this firm.

0
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Profile image of Hannah Richards

Hannah Richards

Hannah

Andrew Allan at Slater and Gordon more than met my expectations handling my settlement agreement. Clear, professional advice, quick turnaround, and a warm, confident manner that made me feel in safe hands from the outset. Great value from the firm too.

0
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Profile image of Devon Briggs

Devon Briggs

Devon

I bought a house with their help 4 years ago. Many things were missed off ( not mentioned to us ) which has now made me trying to sell my house VERY hard.

Hi Devon, Thank you for your review. We are sorry to hear our service did not meet your expectations. We appreciate your feedback and will take your comments under advisement for our future development. Kind regards, Lucy Ellams Customer Analyst

0
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Profile image of Zack Stobbart

Zack Stobbart

Zack

Very good experience. I dealt with Amanda Kidd and any questions I needed answers to at anytime she always made sure to let me know and kept me in the loop throughout the hole process. Would 100% recommend.

Hi Zack, Thank you so much for your 5* review and for your kind words about our colleague, Amanda. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Jenna, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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