Seatons Law Limited

We used Seatons solicitors recently for a will and been very satisfied about the services. Many thanks to James Cassidy for the professional job he did.

Very professional, all matters explained in simple form not legal jargon, kept informed of progress all through the proceedings overall a very good service

In a matter of moral principle, Adam Cresswell has provided me with vital points on the law and legal processes by way of encouragement that I will prevail/succeed. This gentleman has certainly gone the extra mile and his philosophy is a breath of fresh air. Thank you.

First Class service Adrian by you and your staff.

I contacted firm for a quotation when marketing my property. Once sale agreed to a buyer with no chain I instructed them by phone and as response to email quotation. 3 weeks later I'd heard nothing and they'd 'lost the instructions'. Had chosen firm as buyer was using too. This should have been a very straightforward transaction - one seller/one buyer no chain (it took 12 weeks!!!!) Have countless emails stating they would get back to me by the end of the day - only to find myself chasing information a fortnight later. Can't decide if best example of malpractice is that when I did speak to someone I was told the buyers solicitors were holding it up (same firm remember) Or when I was told the buyers had the contracts and it was them who were holding things up by not returning them (the documents arrived in the post to MY address with the buyers name on the next day). At some point my sale completed. I know this because I went to the bank and had more money than usual- not because of any communication from the firm. Honestly don't know how I didn't loose the buyer through this fiasco!

Unfortunately, I was a customer/client of Seatons back in January of this year and this is self explain why I’ve only just written this review. I have experienced poor communication, lack of professionalism, incorrect figures and questionable paperwork which nearly caused my house sale to fall through, but I was threaten with being passed onto their debt department after my house sale. Poor communication - I was constantly kept away from important information and having to contact the other party about any movement and changes about the property sale. This was frustrating, disappointing and stressful throughout. Incorrect paperwork - I was sent paperwork from Seatons relating to my house sale, this included the other party names, but did not include my own name. Obviously, I queried this and requested to include my own name onto the paperwork, after numerous emails and even visiting their Corby branch, there was long delays, but eventually they’ve added my name just in handwriting and had to ask for an email confirming the change, when I could sign it. During that time, this caused unnecessary conflict for the house sale from all angles. After this, I started to seek advice from people with law experience and questioned either to continue with Seatons or start the process again with a different firm and felt complaining to Seatons would have made more delays and conflict. Incorrect figures - Due to the incompetence creating the correct figures, I was sent not once, but twice incorrect final statement figures from Seaton's and the third figure had to be created from the other party of the property sale and sent in, who I had no alternative but to trust at the time and caused a stressful period. For a solicitor firm, I found this to be unprofessional, also worrying for a firm unable to subtract and divide a few sums. Aftermath - After the house sale was completed and the transaction was through. At the time, I wasn’t satisfied but thought it wasn’t worth writing an review and thought this could of been a very bad one-off experience for all, but after I was contacted by Seatons and asked to transfer a tax charge which was not stated to us when the third final statement was sent in and which they’ve already accepted. Personally, I thought it was hilarious that they had the audacity to ask, especially how unprofessional they’ve been throughout the process and quite frankly they should of accepted the loss on their own behalf, as it was their mistake. Seatons kept pursuing and eventually threaten me being passed on the debt department and after numerous emails, I paid the outstanding amount as it was a petty low figure and they’re not worth my time challenging. Seatons have shown how unprofessional, have a lack of morals on how they make their finances and no interest of creating a good form of customer/client relations.

Surprised anyone in this firm managed to get through law school. Avoid with at every cost, sneaky, incompetent, lack of compassion and care for vulnerable customers and clearly uneducated. They will cut corners, lie to you and then wash their hands post sale even if there are evident acts of negligence towards customers. Avoid at all costs!!! Vile.

Thank you to Taila from Seatons solicitors,very helpful and professional service

Excellent professional service as usual.

I would highly recommend these solicitors as I have received excellent service from them. Having used a previous firm of solicitors, I have realised how professional and detailed a service Seaton's provides.