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Thompsons

5.0 | 26 Reviews 26 Reviews | Dilapidation Issues
2,406 Total Company Reviews info icon Dilapidation Issues | info icon 2,406 Total Company Reviews Dilapidation Issues | info icon 2,406 Total Company Reviews

84 Channel Street, Galashiels, scottish borders, TD1 1BD

0131 225 4297

Accepting new clients

84 Channel Street, Galashiels, scottish borders, TD1 1BD

Regulated by:

The Law Society of Scotland

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Thompsons |

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5.0
Excellent
26 Reviews
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 5.0/5

Accreditations

Thompsons are accredited by

Personal Injury accreditation awarded to Thompsons
The Law Society of Scotland accreditation awarded to Thompsons
Trading names:
• Thompsons Scotland LLP

Description

The solicitors specialising in accident compensation in our Borders offices in Peebles and Galashiels have a wealth of experience gathered from handling many high value and legally important claims over the decades. Each week we secure more than £1 million in accident compensation for our clients in the Borders and elsewhere across Scotland; we win around nine out of ten cases we take on.

Rankings by area of expertise

4.8
Excellent
2,406 Reviews
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Thompsons are accredited by

Personal Injury accreditation awarded to Thompsons
The Law Society of Scotland accreditation awarded to Thompsons
Trading names:
• Thompsons Scotland LLP

Description

The solicitors specialising in accident compensation in our Borders offices in Peebles and Galashiels have a wealth of experience gathered from handling many high value and legally important claims over the decades. Each week we secure more than £1 million in accident compensation for our clients in the Borders and elsewhere across Scotland; we win around nine out of ten cases we take on.

Rankings by area of expertise

Personal Injury 1 / 43
Litigation 1 / 21
Insurance Law 1 / 2
Employment 1 / 1
Dispute Resolution 1 / 1
Clinical Negligence 1 / 1
Child Law 1 / 8
Wills, Trusts & Probate 1 / 3
Consumer 1 / 2
Motoring Law 1 / 2
Commercial Property 1 / 2
Construction 1 / 1
Banking 1 / 1
Occupational Health Law 1 / 1
Criminal Law 1 / 2
Company & Commercial 1 / 12
Mental Health Law 1 / 4
Corporate Law 1 / 25
Contract Law 1 / 4
Cybersecurity and Data Protection Law 1 / 3
Driving offences 1 / 8
Domestic Violence Law 1 / 6
Fraud Law 1 / 1
Cosmetic Surgery Law 1 / 2
Healthcare Law 1 / 19
Banking and Financial Law 1 / 1
Health and Safety Law 1 / 1
National Insurance Law 1 / 4
Advertising and Marketing Law 1 / 1
Aviation Law 1 / 1
Defamation Law 1 / 1
Disability Law 1 / 3
Financial Crime Law 1 / 2
Welfare & Benefits 1 / 1
Animal Law 1 / 1
Bribery and Corruption Law 1 / 16
Civil Rights Law 1 / 6
Discrimination Law 1 / 4
Enforcement Law 1 / 19
Environmental Law 1 / 1
Equality Law 1 / 1
Fire Safety Law 1 / 1
Food Law 1 / 1
Human rights 1 / 2
Terrorism Law 1 / 1
Local 1 / 7

Contact details

0131 225 4297
advice@thompsons-scotland.co.uk
https://www.thompsons-scotland.co.uk

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

84 Channel Street, Galashiels, scottish borders, TD1 1BD

Reviews

5.0 /5 26 Reviews
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    Review Source

    Rating

    Review Source

    Clients say

    The firm specialises in personal injury, workplace accident, wills and powers of attorney, CICA and civil claims, demonstrating strong technical expertise and successful outcomes. Clients praise clear, timely communication, thorough case management and effective negotiation that frequently secured higher settlements. Valued soft skills include empathy, patience, approachability, reassurance, professionalism and responsiveness; clients felt listened to, supported and kept informed throughout often stressful processes. The team is described as diligent, compassionate and trustworthy, delivering efficient, client‑focused service with attention to detail and strong advocacy.

    Kept me updated
    Professional service
    Very helpful
    Compassionate approach
    Clear communication
    Successful outcome
    Approachable staff
    Expert advice
    Prompt responses
    Made me comfortable

    ReviewSolicitors Review List

    Profile image of Kaitlin Burns

    Kaitlin Burns

    Verified
    Personal Injury

    Great solicitor

    I’ve had a really positive experience dealing with Freddie throughout my claim. From the start, he’s been professional, approachable, and always kept me updated every step of the way. Any questions or concerns I had were answered quickly and clearly, which has made the process so far less stressful. Freddie has been supportive, knowledgeable, professional and Although I don’t have an outcome yet he’s been great at dealing with my claim at the stage it’s at. I really appreciated his communication and dedication throughout my case. I’d highly recommend Freddie to anyone looking for a reliable and hardworking solicitor.

    Legal experts tagged in
    this review

    legal expert Freddie Cook Freddie Cook

    A representative from Thompsons responded to this review

    Thank you so much for your thoughtful feedback. We’re delighted to hear that you’ve had such a positive experience with Freddie throughout your claim so far. It’s great to know that his professionalism, clear communication and dedication have helped make the process less stressful for you. Keeping clients informed and providing reliable support at every stage is something we pride ourselves on, so your comments will mean a great deal to Freddie. We’ll be sure to pass on your kind words and recommendation. Thank you for placing your trust in Thompsons, and we look forward to continuing to support you as your claim progresses.

    0
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    Profile image of Thomas Strain

    Thomas Strain

    Verified
    Personal Injury

    Happy client

    Very easy to deal with. Always gave good advice, easy to understand.

    Legal experts tagged in
    this review

    legal expert Lindsey Gordon Lindsey Gordon

    A representative from Thompsons responded to this review

    Thank you for your kind review. We’re delighted to hear that you found us easy to deal with and that our advice was clear and helpful. Providing straightforward, easy-to-understand guidance is very important to us. If you ever need assistance in the future, we’re here to help.

    0
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    Profile image of Fiona

    Fiona

    Verified
    Personal Injury

    Review

    Was well informed and kept upto date very professional service

    Legal experts tagged in
    this review

    legal expert Suzanne Laing Suzanne Laing

    A representative from Thompsons responded to this review

    Thank you for your kind feedback. We’re pleased to hear that you felt well informed and kept up to date throughout your claim. Providing a professional and supportive service is very important to us, so it’s great to know this was your experience. If you ever need any assistance in the future, we’re here to help.

    0
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    Profile image of John Rielly

    John Rielly

    Verified
    Personal Injury

    Unison Dumfries

    Very kind and helpful. Always available for advice , considerate polite , a professional and rewarding experience

    Legal experts tagged in
    this review

    legal expert Ela Polat Ela Polat

    A representative from Thompsons responded to this review

    Thank you so much for your lovely feedback. We’re delighted to hear that you found Ela kind, helpful, and always available when you needed advice. Providing considerate, professional support is incredibly important to us, and it’s wonderful to know your experience was a positive and rewarding one. We truly appreciate you taking the time to share your review.

    0
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    Profile image of Yvonne

    Yvonne

    Verified
    Personal Injury

    Professional and friendly service

    Corinne was professional throughout calls and emails. Emails were replied to quickly with good explanations (which were at times needed due to legal speak)

    Solicitors tagged in
    this review

    legal expert Corinne Skelton Corinne Skelton

    A representative from Thompsons responded to this review

    Thank you for your wonderful feedback! We’re pleased to hear that Corinne provided you with such a professional and friendly experience and that her explanations helped clarify things along the way. We know how complex legal language can be, so we’re glad Corinne could make the process easier for you. We’re here whenever you need us and appreciate your trust in Thompsons.

    0
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    Reviews

    4.8 /5 2406 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

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      Clients say

      The firm specialises in personal injury, workplace accident, wills and powers of attorney, CICA and civil claims, demonstrating strong technical expertise and successful outcomes. Clients praise clear, timely communication, thorough case management and effective negotiation that frequently secured higher settlements. Valued soft skills include empathy, patience, approachability, reassurance, professionalism and responsiveness; clients felt listened to, supported and kept informed throughout often stressful processes. The team is described as diligent, compassionate and trustworthy, delivering efficient, client‑focused service with attention to detail and strong advocacy.

      Kept me updated
      Professional service
      Very helpful
      Compassionate approach
      Clear communication
      Successful outcome
      Approachable staff
      Expert advice
      Prompt responses
      Made me comfortable

      ReviewSolicitors Review List

      Profile image of Michael mackir

      Michael mackir

      Verified

      Excellent service and proffeshional treatment

      Lorraine made the whole case from start to finish easy to understand , always kept me up to date she took my health issues into consideration and made sure i was not overwhelmed with this experiance and reaching the outcome i was looking for i cannot thank her enough. This now allows me to close this stressfull chapter happy with the outcome thank you once again for making the whole claim easy and straightfoward to the correct outcome for me and my family.thompsons will be my first point of contact if i ever need help in the future

      Legal experts tagged in
      this review

      legal expert Lorraine Davies Lorraine Davies
      0
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      Profile image of Stephen

      Stephen

      Patient and communicative

      My experience with Claire was a very positive one, she was patient with me throughout the process and was able to make things clear as it progressed. Highly recommend.

      Legal experts tagged in
      this review

      legal expert Claire McPherson Claire McPherson
      0
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      Profile image of Graham Campbell

      Graham Campbell

      Verified

      Compensation claim

      Caitlyn was first class in the way she dealt with my claim from the first minute she took it on. It was a privilege to deal with her as nothing was ever a problem to her, an absolute credit to Thompsons.

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      this review

      legal expert Caitlyn Thomas Caitlyn Thomas
      0
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      Profile image of Abdirahman Elmi

      Abdirahman Elmi

      Verified

      Compensation

      Excellent and professional and good communication

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      this review

      legal expert Luke Mathieson Luke Mathieson
      0
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      Profile image of anonymous

      anonymous

      Very Professional

      I would highly recommend Michael to deal with your claim. He explained all aspects of my claim process very well and kept me very well informed in a timeous manner. Michael kept things very factual and gave me open and honest advice on how to proceed. My expectations were managed very well at all times.

      Legal experts tagged in
      this review

      legal expert Michael Mazzucco Michael Mazzucco
      0
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      Other Reviews

      Profile image of Scott Campbell

      Scott Campbell

      Personal Injury

      Scott

      Nathelie was always courteous and respectful throughout the process, I was informed and kept up to date , No issues at all

      Legal experts tagged in
      this review

      legal expert Nathalie Axelsson Nathalie Axelsson

      A representative from Thompsons responded to this review

      Thank you for your kind feedback! We’re delighted to hear that Nathalie provided a courteous and respectful service throughout your claim. Keeping our clients informed and up to date is very important to us, so it’s great to know you felt supported every step of the way. We’ll be sure to pass on your comments. Thank you for taking the time to share your experience.

      0
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      Profile image of Jessie Murray

      Jessie Murray

      Personal Injury

      Jessie

      Everyone was helpful especially Nathalie Axelsson. She kept me up to date with what was happening in my case and was always available if I had any questions. It was thanks to her that my case got settled.

      Legal experts tagged in
      this review

      legal expert Nathalie Axelsson Nathalie Axelsson

      A representative from Thompsons responded to this review

      Thank you for your kind feedback. We’re delighted to hear that you had a positive experience with our team and that Nathalie provided such excellent support throughout your claim. Keeping clients informed and being available to answer questions is something we take great pride in, so it’s wonderful to know that Nathalie’s communication and dedication helped you feel supported every step of the way. We’re also pleased that she was able to help bring your case to a successful conclusion. We’ll be sure to pass on your kind words to Nathalie. Thank you for choosing Thompsons, and if you ever need any assistance in the future, we’re here to help.

      0
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      Profile image of Elizabeth O'Donnell

      Elizabeth O'Donnell

      Personal Injury

      Elizabeth

      Perfect service great communication throughout

      A representative from Thompsons responded to this review

      We’re delighted to hear that you received perfect service and great communication throughout your claim. Providing a smooth and supportive experience is very important to us. If you ever need any assistance in the future, we’re here to help.

      0
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      Profile image of Lisa M

      Lisa M

      Personal Injury

      Lisa

      If you are looking to pursue a personal injury claim then this is the firm for you, throughout my case i was kept constantly up to date with what was happening and I really appreciate the hard work put in by all involved to get me the compensation I deserved. Thank you

      A representative from Thompsons responded to this review

      Thank you so much for your kind recommendation! We’re delighted to hear that you felt well informed and supported throughout your claim. Keeping our clients up to date and working hard to achieve the best possible outcome is always our priority, so it’s great to know this made a difference to your experience. We truly appreciate your feedback and your thanks—if you ever need any assistance in the future, we’re here to help.

      0
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      Profile image of Aneta

      Aneta

      Personal Injury

      Aneta

      I highly recommend it! I am incredibly impressed with the service I received. From start to finish, my experience was exceptional. The professionalism, attention to detail, and genuine care demonstrated by the team involved made a huge impression on me. Every question I had was answered promptly, and I felt supported throughout the entire process. It was a very positive experience; I cannot praise your services enough!

      A representative from Thompsons responded to this review

      Thank you so much, Aneta, for your wonderful feedback. We’re delighted to hear that you had such a positive experience with our team. Providing clear communication, support and care throughout the process is incredibly important to us, so it means a lot to know this made a difference for you. We truly appreciate your recommendation and are glad we were able to help. Regards Thompsons Solicitors Scotland.

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