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Shrewsbury

4.9 | 46 Reviews 46 Reviews | Family Law
694 Total Company Reviews info icon Family Law | info icon 694 Total Company Reviews Family Law | info icon 694 Total Company Reviews

Global House, Sitka Drive, Shrewsbury Business Park, Shrewsbury, Shropshire, SY2 6LG

Accepting new clients

Global House, Sitka Drive, Shrewsbury Business Park, Shrewsbury, Shropshire, SY2 6LG

Regulated by:

The Solicitors Regulation Authority

Regulator ID:

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Shrewsbury Review Scores & Client Satisfaction Overview

4.9
Excellent
91%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.6/5

Rankings by area of expertise

The rankings below show the areas of expertise that Shrewsbury offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Shrewsbury Review Scores & Client Satisfaction Overview

4.9
Excellent
94%
Value for
Money
11% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Rankings by area of expertise

The rankings below show the areas of expertise that Shrewsbury offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Shrewsbury

Meet the team of Shrewsbury

Contact & Locations - Shrewsbury

Global House, Sitka Drive, Shrewsbury Business Park, Shrewsbury, Shropshire, SY2 6LG

Reviews

4.9 /5 46 Reviews
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Clients say

What clients say about Shrewsbury

The firm specialises in personal injury, property (conveyancing), wills & trusts, corporate transactions (acquisitions, MBOs, investments) and dispute resolution, demonstrating strong technical expertise and commercial judgement. Clients consistently praise clear, timely communication, responsiveness and efficiency. Valued soft skills include professionalism, empathy, approachability, compassion and patience, alongside attention to detail, reliability and pragmatic, client-focused support — offering reassurance during stressful, complex matters and delivering successful outcomes.

Excellent communication
Professional staff
Responsive team
Knowledgeable solicitors
Compassionate service
Efficient handling
Approachable team
Timely updates
Thorough advice
Successful outcomes

ReviewSolicitors Review List

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Oliver Pegg

Family Law

Outstanding service/support from start to finish

From the moment I contacted Higgs the service and support i received was excellent. I would have been lost without them. Cannot rate them highly enough. I wouldn't look anywhere else other than Higgs.

Solicitors tagged in
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from Higgs LLP

Thank you, Oliver, for your feedback. We’re delighted to hear you received outstanding service and support from Kia and the team from start to finish, and that we were able to guide you through your Family matter effectively.

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Denis Lonergan

Verified
Family Law

Professional Clear Advice

Very happy with advice and outcome on these first 2 matters with Reanne

Solicitors tagged in
this review

Higgs LLP

Thank you, Denis, for your 5-star review. We’re pleased to hear that you were very happy with the advice and outcome on your first two matters with Reanne. Your feedback is greatly appreciated, and we look forward to supporting you again in the future.

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C

Family Law

Consent Order

I requested support drafting a consent order and found the service to be professional, responsive and effective

Solicitors tagged in
this review

Higgs LLP

Thank you for your feedback. We’re pleased to hear that Philip and the Family team provided professional, responsive, and effective support with your consent order. Your kind words are much appreciated.

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David Hollick

Verified
Housing & Property

Excellent Service

Ellie Norton was our solicitor at a time when I was finding the involvement with my ex wife worrying. Ellie gave us both her professional input and more importantly the confidence to deal with a difficult situation. Her guidance and reassurance was exceptional .

Solicitors tagged in
this review

Higgs LLP

Thank you David for your kind words. We're so pleased to hear that Ellie was able to support you through such a challenging time with both professionalism and compassion. Your feedback means a great deal, and we’ll be sure to share it with her.

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Angela

Family Law

Exceptional Guidance Navigating Through My Divorce

After the sudden breakdown of my marriage I contacted Higgs to guide me through the divorce process. At the time, my overriding priority was to retain the family home and a stable family environment. My soon to be ex husband had plans to move to overseas so I needed to get matters under control and the divorce underway as soon as possible for fear that our marital assets were going to be moved outside of the UK. Rhian helped me understand the financial disclosure information that I needed to gather and guided me through the steps in an extremely professional, clear and empathetic way. With her guidance, I knew my legal position and could confidently challenge the resistance I was getting on the financial settlement. Rhian knew my objectives and throughout the process they were at the forefront of her mind. The settlement we 'finally' agreed on met all of my objectives and I am glad to say that I have managed to maintain the family home and I will be eternally thankful to Rhian and her colleagues for guiding me and supporting me through what was a pretty harrowing process.

Solicitors tagged in
this review

Higgs LLP

Thank you for sharing your experience, Angela. We’re delighted to hear that Rhian and our team were able to provide clear, professional, and empathetic guidance during such a challenging time. It’s wonderful that you felt supported, informed, and confident throughout the process, and that your objectives were achieved. Your kind words mean a great deal to Rhian and the team, and we’re pleased we could help you maintain stability for your family.

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Other Reviews

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David

David

Excellent service and has been for some 35 years plus. Personable, professional, caring and thoughtful to our legal and family needs. Our family thanks for your direction, help and support. Thank you, Lucy and Sarah.

A representative from Higgs LLP responded to this review

Thank you, David. We're delighted we have been able to help.

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Kyra-leigh

Family Law

Kyra-leigh

Never known a solicitor as good as Karen Grey, if you’re looking for someone to be your solicitor, she’s the one! She’s been absolutely amazing & is brilliant in everything she does. 1000% recommend! Thank you Karen

Legal experts tagged in
this review

A representative from Higgs LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Sandra

Family Law

Sandra

Meeting to discuss power of attorney with a very professional young lady solicitor. She was most helpful and approachable. Recommended.

A representative from Higgs LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Reviews

4.9 /5 694 Reviews
Filter your results
Star rating
Review Source

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Clients say

What clients say about Shrewsbury

The firm specialises in personal injury, property (conveyancing), wills & trusts, corporate transactions (acquisitions, MBOs, investments) and dispute resolution, demonstrating strong technical expertise and commercial judgement. Clients consistently praise clear, timely communication, responsiveness and efficiency. Valued soft skills include professionalism, empathy, approachability, compassion and patience, alongside attention to detail, reliability and pragmatic, client-focused support — offering reassurance during stressful, complex matters and delivering successful outcomes.

Excellent communication
Professional staff
Responsive team
Knowledgeable solicitors
Compassionate service
Efficient handling
Approachable team
Timely updates
Thorough advice
Successful outcomes

ReviewSolicitors Review List

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shaun Kinsell

Franchise Dispute

My Franchise agreement had expired and I was threatened with court if I didnt meet with, my thoughts of unreasonable demands, Emily assured me that what was required was unreasonable so we tried to resolve with digital reports and hard copies which was ignored or denided 11 months in and franchise is still trying to threaten me with court, Emily is still advising me

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James Rigby

Commercial Property

Commercial Property Advice

Friendly, efficient, straight forward advice, simplifying some quite complex issues, and achieving the outcome we were hoping for.

Solicitors tagged in
this review

from Higgs LLP

Thank you for sharing your feedback, James. Commercial property matters often involve complex details, so we are glad our team could break everything down clearly and help you achieve your desired outcome. We really appreciate your kind words.

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Lawrence T

Excellent Service

Nafeesa provided great advice to me throughout, helping me understand the documentation and on negotiation, with clear and proactive communication helping me achieve an outcome that I was happy with.

Legal experts tagged in
this review

from Higgs LLP

Thank you for your kind review, Lawrence. We are delighted to hear that Nafeesa provided clear guidance and proactive support throughout your matter, helping you achieve a positive outcome. Your recommendation is greatly appreciated, and we wish you all the best for the future.

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anonymous

Commercial Property

Very Pleased

I highly recommend this firm. I dealt with several team members throughout my case. Everyone I interacted with was professional, approachable, and efficient.They guided us through the entire process with clear communication. Thanks to their hard work and dedication, we achieved a fantastic outcome.Thank you to the whole team for your excellent support and successful resolution!

Solicitors tagged in
this review

from Higgs LLP

Thank you for sharing your experience. Providing efficient, transparent, and dedicated legal support across every department is central to how we work. The team appreciates your kind feedback and wishes you all the best following this great outcome.

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Anonymous

Verified

My case..

In what was a complex and stressful case , Jodie was exceptionally helpful, informative and knowledgeable, it’s extremely important to remember that each case differs and the support I received throughout was exemplary.

Solicitors tagged in
this review

from Higgs LLP

Providing clear, tailored, and exemplary support through intricate legal matters is exactly what we strive for. Jodie will be delighted to hear how much you appreciated her knowledge and guidance throughout the process.

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Other Reviews

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Rebecca Norton

Rebecca

Highly professional Phil, Ellie & Charlotte went over & beyond in a difficult situation

Solicitors tagged in
this review

from Higgs LLP

Thank you, Rebecca, for your kind feedback. We are pleased to hear that Phil, Ellie, and Charlotte went above and beyond to support you.

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David Griffiths

David

Very honest and straightforward advice and support. Super efficient

from Higgs LLP

Thank you, David, for your feedback. We are pleased to hear you received honest, straightforward advice and efficient support throughout your matter. Your comments are greatly appreciated.

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Jocky Fox

Housing & Property

Jocky

Efficient and Professional. We used Higgs LLP for selling and purchasing a domestic property/conveyancing and for Wealth Management advice. The service provided was excellent. The company is highly recommended.

from Higgs LLP

Thank you Jocky for your positive feedback. We are pleased to hear the positive recommendation, and It was a pleasure to assist you.

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TheObserver

TheObserver

When my elderly Grandmother was receiving palliative care at home two absent family members appeared to help to look after her. My Mother who lived with her and was her sole carer was suddenly set upon and we were locked out of her property. The Police and Social Services did nothing to help us. We then received a sympathy card through the post.. She had passed away. We then discovered that she has been financially abused by people that she thought she could trust. Her property was left to my Mother. We had to break in to discover that they had looted the place, everything had gone. After several failed attempts at contacting her Doctor (my own GP) to ask what had happened I was informed that this firm would help get that information for me. I felt positive after an introductory meeting here. I have no other family to turn to, no support, no help. This firm was our only hope. I have since being bombarded with bills, threats of bailiffs, court action and debt collecting companies. I have been forced into setting up an account that I shouldn’t have simply due to lack of communication being unable to ask or get advice from anyone. My Mother is vulnerable and suffering from a complete mental breakdown. I have received no communication with anyone since December 2024. I tried to reach out to one of our solicitors recently but was told my query would be passed onto the other solicitor who is handling our case. My Mother has paid this man, we received the bills from him. After asking I received no response again. We then received an e-mail stating that his hourly rates would be increasing. Nobody has responded after being told my query would be passed on as this was in November. I can honestly say I have been pushed to the brink and have been at my wits end with all of this. Not only is my experience absolutely horrendous but the authorities and the people who I thought were here to help me are letting me down also. This is almost as dispiriting as the events that have occurred. I am devastated at the complete lack of support and feel that everyone was extremely helpful and supportive until we signed up. Now we are in the dark and have been for a long time. I’m devastated and completely broken. I don’t think people realise just what their service means to people and the impact (whether it’s good or bad) this can have on their lives. I’m even sorry that I’ve had to write this review to be honest. Ps I gave two stars as the lady that did my Mothers Power of Attorney was lovely and so helpful. Everything that a solicitor should be in my opinion.

from Higgs LLP

Thank you for sharing your experience. We are very sorry to hear about the distressing situation you and your mother have faced. We take your concerns about communication, billing, and support seriously and will review your feedback to improve how we assist vulnerable clients. We’re glad the assistance with the Power of Attorney was helpful, and we will use your experience to ensure all aspects of our service meet the standard our clients deserve. Kind regards, Higgs LLP

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Ralph

Ralph

Excellent friendly and professional solicitors.

A representative from Higgs LLP responded to this review

Thank you for your review, Ralph. We're pleased we were able to help.

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