From the outset, Zoe's expertise in managing an exceptionally complex and challenging matter was outstanding. She immediately understood both the detail and wider implications of the situation, and her prompt advice from our very first contact made all the difference. I felt completely supported throughout.
The claim I was required to defend was extensive and challenging in both scope and tone. It could easily have been overwhelming without Zoe’s reliable guidance. She broke down the response process into manageable, strategic steps, always explaining each clearly and without judgment. Her ability to combine close attention to detail with a clear focus on the bigger picture helped keep the case on track and avoided wasted costs, effort, or distraction.
Zoe’s judgment regarding when and how to involve both junior and leading counsel was impeccable, and her management of all communications and procedural steps was consistently prompt, thoughtful, and thorough. She was always generous with her time and able to explain complex legal matters in a way I could understand. Her calmness, professionalism, and kindness made a very difficult period significantly more bearable.
Thanks to Zoe’s expert handling, we achieved what I wanted at settlement under a private contractual agreement, with no order for costs and without compromising on the factors that were most important to me. Throughout, I trusted Zoe completely. Her integrity, insight, and advocacy gave me confidence even in the most stressful moments.
I cannot recommend her highly enough. Zoe brings not only legal excellence but genuine care, and anyone facing a difficult legal situation would be in the safest possible hands with her.
