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Battens Solicitors Limited

4.8 | 30 Reviews 30 Reviews | Life After Divorce
912 Total Company Reviews info icon Life After Divorce | info icon 912 Total Company Reviews Life After Divorce | info icon 912 Total Company Reviews

Maltravers House, Petters Way, Yeovil, Somerset, BA20 1SH

Accepting new clients

Maltravers House, Petters Way, Yeovil, Somerset, BA20 1SH

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 79486

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Battens Solicitors Limited |
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Battens Solicitors Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
Value for money: 95%
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Battens Solicitors Limited are accredited by

Children Law accreditation awarded to Battens Solicitors Limited
Family Law accreditation awarded to Battens Solicitors Limited
The Law Society accreditation awarded to Battens Solicitors Limited

Description

At Battens Solicitors, we understand everyone faces unique challenges, whether protecting family, interests, or business assets. We take the time to listen and guide you through life's milestones with wisdom and collaboration. Our clients rely on our renowned legal expertise, fresh thinking, and clear, jargon-free advice. Proud of our award-winning firm, we uphold 300 years of hard work, commitment, and timeless values in a complex, modern world.

Rankings by area of expertise

The rankings below show the areas of expertise that Battens Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Battens Solicitors Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
Value for money: 94%
11% above
national average
95%
Success
Rate
Satisfied with outcome: 95%
13% above
national average
95%
Would
Recommend
Would recommend to friends and family: 95%
14% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Battens Solicitors Limited are accredited by

Children Law accreditation awarded to Battens Solicitors Limited
Family Law accreditation awarded to Battens Solicitors Limited
The Law Society accreditation awarded to Battens Solicitors Limited

Description

At Battens Solicitors, we understand everyone faces unique challenges, whether protecting family, interests, or business assets. We take the time to listen and guide you through life's milestones with wisdom and collaboration. Our clients rely on our renowned legal expertise, fresh thinking, and clear, jargon-free advice. Proud of our award-winning firm, we uphold 300 years of hard work, commitment, and timeless values in a complex, modern world.

Rankings by area of expertise

The rankings below show the areas of expertise that Battens Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Simon Potter (Simon)

Simon Potter (Simon)

Simon

Christine supported me through the process of probate, throughout what was a very difficult time in my life, Christine dealt with the whole situation and my questions with the utmost professionalism and compassion. I will be forever grateful for this.

Profile image of Hannah Gravenor

Hannah Gravenor

Housing & Property

Excellent service

Excellent, professional and efficient service provided by Ross and his conveyancing team at the Yeovil office. They made complex information regarding my transaction straightforward to understand and answered my many questions promptly.

Solicitors tagged in
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Meet the team of Battens Solicitors Limited

Meet the team of Battens Solicitors Limited

Contact & Locations - Battens Solicitors Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00 (Open)
Saturday (Closed)
Sunday (Closed)

Maltravers House, Petters Way, Yeovil, Somerset, BA20 1SH

Reviews

4.8 /5 30 Reviews
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Clients say

What clients say about Battens Solicitors Limited

The firm is praised for expertise across conveyancing, wills and probate, family matters, divorce, trade mark disputes, landlord and tenant issues, and small claims. Clients value its thoroughness, knowledge, efficiency and ability to handle complex or time-pressured transactions smoothly. Soft skills repeatedly highlighted include clear communication, prompt responses, reassurance, patience, compassion, approachability and a calm, proactive manner. Many clients felt well supported throughout stressful situations and appreciated the firm’s professionalism, attention to detail and willingness to go the extra mile.

Clear communication
Prompt responses
Professional service
Supportive team
Efficient handling
Knowledgeable advice
Friendly staff
Stress-free process
Kept informed
Attention to detail

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Family Law

Children services

my experience was good from the off set, very understanding and clear with everything and always reassured me when needed.

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A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Gemma from our Family Law team based in our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors

0
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Gemma Vanstone

Family Law

Supportive throughout

Isabelle Day and Georgina Bacon were so knowledgeable and supportive. They always kept me informed and I was always able to speak to either of them when I needed clarification on things. I would highly recommend Battens!

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A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Isabelle and Georgina from our Family team based in our Yeovil and Dorchester offices. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors

0
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Rebecca F

Verified
Family Law

Not a good experience

I was looking for advice and strategy help at the beginning of my divorce. Advice given was generic, felt quite out-dated, under prepared for (given 2 phonecalls and an information form being completed) and in reality I took no comfort from this meeting and follow up letter. I found chat gpt to be more helpful and a significantly better resource in many respects. I am certain there was nothing incorrect in their legal description of 'what normally happens in a divorce' and 'how a divorce works and is structured' but this information is freely available online. I was looking for specific help and advice on my personal strategy going forwards. In addition, the process of booking the appointment, going through the admin of the money laundering, multiple phone calls, form filling and paying upfront was cumbersome. I also tried to book directly through the website using one of the solicitors email addresses listed but I was told my email 'got lost in the system', which created an extended delay. Overall, it was a really difficult experience in a really tough time.

A representative from Battens Solicitors Limited responded to this review

We are very sorry to hear about your experience. We pride ourselves on our high levels of customer care and satisfaction. We take all complaints seriously and have a rigorous complaints procedure to resolve any issues that our clients may have. Due to regulatory reasons, we can't comment any further in a public domain but if you would like to discuss this further with us, please contact our Complaints Officer, Katherine Gilmour, at Battens Solicitors, Maltravers House, Petters Way, Yeovil BA20 1SH or email katherine.gilmour@battens.co.uk. Kind Regards, Battens Solicitors

0
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Glyn Phillips

Family Law

Excellent service

I was very lucky to have 2 fantastic solicitors advise me and to fight my corner in regards to my case, very highly recommend and would definitely use again

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A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about our Family team based in our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Anonymous

Verified
Family Law

Always understanding and professional

I have used various lawyers at Battens for about 7 years and would highly recommend them. They are all very well qualified and experienced and communicate well amongst themselves and with the client. They are also very understanding about the financial situation cases can result in and can offer plans to accommodate that.

Solicitors tagged in
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A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about our legal teams based in our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Other Reviews

Profile image of Dawn Tiso

Dawn Tiso

Family Law

Dawn

EMILY Davis outstanding solicitor with compassion professionalism and accuracy thank you .Dawn Tiso

Thank you for your review and positive comments about Emily from our Family team based in our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Kim

Kim

Battens have been such a pleasure to deal with and have made the whole divorce process and all the other aspects along with it a smooth and relatively stress free. They are professional, compassionate and helpful and I can't thank them enough for all the hard work they have put in and for resolving everything for me.

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and your positive comments. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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A

A client

We have used Battens for over 4 years for all matters from family law, conveyancing, to wills and estate planning and cannot recommend them highly enough.

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and your positive comments for Battens. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Reviews

4.8 /5 912 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Battens Solicitors Limited

The firm is praised for expertise across conveyancing, wills and probate, family matters, divorce, trade mark disputes, landlord and tenant issues, and small claims. Clients value its thoroughness, knowledge, efficiency and ability to handle complex or time-pressured transactions smoothly. Soft skills repeatedly highlighted include clear communication, prompt responses, reassurance, patience, compassion, approachability and a calm, proactive manner. Many clients felt well supported throughout stressful situations and appreciated the firm’s professionalism, attention to detail and willingness to go the extra mile.

Clear communication
Prompt responses
Professional service
Supportive team
Efficient handling
Knowledgeable advice
Friendly staff
Stress-free process
Kept informed
Attention to detail

ReviewSolicitors Review List

Profile image of Jean,

Jean,

Verified
Housing & Property

Selling house and buying and will to fix

Very good solicitors , they explained the system and how to get things sorted very professional , and didn’t over charge

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A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Jason from our Conveyancing team in our Sherborne office and Mycroft from our Wills, Trusts, Probate and Estate Administration team in our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors

0
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Paul Herring

Verified
Wills, Trusts & Probate

Emily Franklin

Emily was very diligent and patient throughout our dealings, and I look forward to having her help again in the future

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this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Emily from our Wills, Trusts, Probate and Estate Administration team based in our Sherborne office. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors

0
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Profile image of Anonymous

Anonymous

Verified
Family Law

Children services

my experience was good from the off set, very understanding and clear with everything and always reassured me when needed.

Solicitors tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Gemma from our Family Law team based in our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors

0
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Profile image of Diane Newman

Diane Newman

Verified
Personal Injury

Claim for compensation following injury

Michelle had to persuade her colleagues that I deserved her support and she fought a long battle on my behalf with a good settlement in the end. She was always approachable and very patient.

Legal experts tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Michelle from our Personal Injury team based in our Yeovil and Bridport offices. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors

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Profile image of Alina

Alina

Verified
Housing & Property

Excelent and helpful

Second time we are working with Tina, this time to sell and buy, very helpful and supportive in process that comes with a lot of stress. Cathy and Tina always go the extra mile and helped us complete before school started and we would recommend them anytime. Thank you both for being amazing!!

Legal experts tagged in
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A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Tina and Cathy from our Residential Conveyancing team based in our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors

0
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Other Reviews

Profile image of Sue Perry

Sue Perry

Sue

good experience. i thought it would be quicker but the delay was not Battens fault but the sellers. would recommend.

Thank you for your review and positive comments about our Residential Conveyancing team based in our Wareham office. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors

0
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Profile image of Graham Jackson

Graham Jackson

Graham

Natalie was extremely friendly and efficient. She dealt with our requirements in a very professional manner. Should we ever need the services of a solicitor again we would certainly use Battens and Natalie again. Thoroughly recommended!

Thank you for your review and positive comments about Natalie from our Residential Conveyancing team based in our Sherborne office. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors

0
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Sally Foyle

Sally

We would highly recommend Cate Barnes for conveyancing at the Dorchester branch of Battens. Her professionalism and attention to detail made the selling and buying process seamless within a very pleasing time scale. Thank you Cate.

Thank you for your review and positive comments about Cate from our Residential Conveyancing team based in our Dorchester office. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors

0
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Profile image of Neil Kersley

Neil Kersley

Neil

I found Battens to be excellent to deal with for my home Sale & purchase. Everything was laid out clearly from the outset, & the team were very experienced. Battens made handling my transaction as stress free as possible. Rachel & the team showed great determination, knowledge & resiliance throughout & im am glad I engaged a local solicitor to handle both transactions. Would highly Recommend & use again Cheers Neil

Thank you for your review and positive comments about Rachel from our Residential Conveyancing team based in our Sherborne office. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors

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Chelsea Mason

Housing & Property

Chelsea

We have used Battens (Yeovil) again for the sale of our previous home and buying of our new one. Cannot recommend Ross, Mandy and Roisin enough. They were very helpful and responsive from start to finish, and even though the chain initially collapsed, they were on the ball and kept us updated every step of the way. Would definitely recommend.

Solicitors tagged in
this review

Thank you for your review and positive comments about Ross, Mandy and Roisin from our Residential Conveyancing team based in our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors

0
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