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Downs Solicitors LLP

4.8 | 22 Reviews 22 Reviews | Wills, Trusts & Probate
269 Total Company Reviews info icon Wills, Trusts & Probate | info icon 269 Total Company Reviews Wills, Trusts & Probate | info icon 269 Total Company Reviews

15a High Street, Cobham, Surrey, KT11 3DH

Accepting new clients

15a High Street, Cobham, Surrey, KT11 3DH

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 631669

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Downs Solicitors LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
Value for money: 95%
95%
Success
Rate
Satisfied with outcome: 95%
95%
Would
Recommend
Would recommend to friends and family: 95%
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.8/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Downs Solicitors LLP are accredited by

Mental Health accreditation awarded to Downs Solicitors LLP
The Law Society accreditation awarded to Downs Solicitors LLP
Conveyancing Quality Scheme accreditation awarded to Downs Solicitors LLP
Trading names:
• Downs Solicitors & Notaries

Description

Downs Solicitors is a leading law firm rooted in Surrey, providing a comprehensive range of legal services to individuals and businesses alike. Our full-service, multi-disciplinary practice offers expertise in various legal areas, with a strong focus on delivering exceptional client care and professional integrity. We are accredited under the Law Society’s Conveyancing Quality Scheme (CQS), a prestigious mark of excellence for firms that meet the highest standards in conveyancing transactions. We’re also offer clients access to a notary service, assisting with specialised legal formalities such as preparing deeds and certifying documents for use abroad.

Rankings by area of expertise

The rankings below show the areas of expertise that Downs Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Downs Solicitors LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
14% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
15% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
16% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Downs Solicitors LLP are accredited by

Mental Health accreditation awarded to Downs Solicitors LLP
The Law Society accreditation awarded to Downs Solicitors LLP
Conveyancing Quality Scheme accreditation awarded to Downs Solicitors LLP
Trading names:
• Downs Solicitors & Notaries

Description

Downs Solicitors is a leading law firm rooted in Surrey, providing a comprehensive range of legal services to individuals and businesses alike. Our full-service, multi-disciplinary practice offers expertise in various legal areas, with a strong focus on delivering exceptional client care and professional integrity. We are accredited under the Law Society’s Conveyancing Quality Scheme (CQS), a prestigious mark of excellence for firms that meet the highest standards in conveyancing transactions. We’re also offer clients access to a notary service, assisting with specialised legal formalities such as preparing deeds and certifying documents for use abroad.

Rankings by area of expertise

The rankings below show the areas of expertise that Downs Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 221 / 4,692
Commercial Property 363 / 3,580
Family Law 120 / 4,156
Wills, Trusts & Probate 532 / 3,710
Company & Commercial 51 / 4,048
Employment 339 / 3,545
Dispute Resolution 229 / 1,792
Mergers and Acquisitions Law 107 / 431
Notary 106 / 861
Contract Law 256 / 1,414
Corporate Law 164 / 841
Business Law 126 / 487
Child Law 467 / 1,645
Company Law 161 / 959
Enforcement Law 98 / 564
Land Law 288 / 1,323
Litigation 106 / 921
Administrative Law 34 / 216
Appeals Law 120 / 850
Asset Management 66 / 391
Banking 84 / 1,011
Bribery and Corruption Law 82 / 409
Care Law 141 / 535
Charities 108 / 755
Clinical Negligence 302 / 1,220
Consumer 282 / 4,306
Court of Protection and Deputyship 174 / 585
Criminal Law 199 / 1,013
Cybersecurity and Data Protection Law 120 / 872
Debt and Tax Law 151 / 776
Disability Law 105 / 599
Discrimination Law 96 / 496
Domestic Violence Law 219 / 896
Energy Law 68 / 352
Environmental Law 72 / 391
Equality Law 183 / 1,074
Fire Safety Law 38 / 180
Fraud Law 103 / 515
Health and Safety Law 122 / 571
IT & Intellectual Property 119 / 1,086
Immigration 330 / 2,258
Immigration Law 178 / 1,177
Infrastructure Law 26 / 184
Inheritance Law 197 / 698
Injunctions Law 167 / 920
Intellectual Property Law 99 / 613
International Business Law 19 / 210
International Enforcement of Judgments 30 / 149
LGBT Law 62 / 233
Licensing Law 110 / 495
Mental Health Law 44 / 207
Mining Law 7 / 55
Money & Tax 238 / 1,905
National Insurance Law 93 / 413
Occupational Health Law 107 / 422
Pensions Law 135 / 483
Planning Law 122 / 576
Private Client Law 112 / 334
Professional Negligence 178 / 1,280
Regulations 177 / 2,334
Social Law 44 / 223
Utilities Law 4 / 75
Welfare & Benefits 133 / 1,030
White Collar Crime 55 / 209
National 456 / 11,158

Meet the team of Downs Solicitors LLP

Meet the team of Downs Solicitors LLP

Contact & Locations - Downs Solicitors LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

15a High Street, Cobham, Surrey, KT11 3DH

Reviews

4.8 /5 22 Reviews
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Clients say

What clients say about Downs Solicitors LLP

Clients praise the firm for expertise in residential conveyancing, family law, divorce, children and financial matters, together with share transactions and dispute advice. Reviews highlight thorough knowledge, clear guidance, strong case handling and effective progress on complex matters. Clients especially value the team’s proactive approach, responsiveness, excellent communication, and ability to keep matters moving smoothly. Soft skills frequently praised include warmth, patience, compassion, reassurance, professionalism and a personal touch, which help make difficult processes feel calm, supported and well managed.

Proactive approach
Clear communication
Professional manner
Friendly service
Kept informed
Quick responses
Expert advice
Efficient service
Compassionate support
Personal touch

ReviewSolicitors Review List

Profile image of Sophie

Sophie

Wills, Trusts & Probate

Highly recommend Probate, Conveyancing & Litigation Services

If you are looking for trustworthy professional, reliable, and efficient solicitors to deal with Probate, Litigation and Conveyancing matters, the team at Downs Solicitors (Dorking) should be No1 on your list. I dealt with Lucy Whittam (Probate), Angus Storar and Liz Rose (Conveyancing). They kept me informed at all stages, handled enquiries effectively and moved the entire legal processes along despite a number of challenges. I would have no hesitation in recommending the services of Lucy, Angus and Liz and intend on using them again in the future.

Legal experts tagged in
this review

Downs Solicitors LLP

Hi Sophie. Thank you so much for these wonderful words about Lucy, Angus and Liz. We're so pleased that you found the team so helpful and supportive, it's definitely what we're striving for at Downs. We will pass your words on and very much appreciate you taking the time to write your thoughts on this review. We are REALLY pleased that you would use the team again in the future, we're very much looking forward to working with you again! The Downs Team.

0
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Boryana

Wills, Trusts & Probate

"Not my problem"

Some 10 years ago my husband and I wrote our Wills and LPAs and deposited them with the Dorking office of Downs Solicitors. We were provided with great personal service by a patrician solicitor who retired soon afterward. When I needed to contact Down Solicitors recently to retrieve my late husband's Will I was "served" by an assistant solicitor, Mrs. Joanna Pashley. Mrs. Pashley communicated with me mainly through her personal assistants who were quick to send me forms to fill out without trying to understand first what I actually needed. I spent a month trying to complete an "Estate Questionnaire" just to find out that Downs required another form to be filled out to release the Will. Cue filling out a Document Release form, with more documents and scans attached. Many of my questions were answered along the lines of "We don't do that" never bothering to explain nor trying to be at least a little bit helpful given the circumstances (bereavement). The experience was made even more cumbersome by the varying working schedules of Mrs. Pashley and her PAs ("I don't work on Mondays"; "I only come to the office on Tuesdays" etc.). The overall impression was one of a complete lack of customer service and a "not my problem" attitude... where is the old Downs culture.

A representative from Downs Solicitors LLP responded to this review

Boryana we are very sorry to hear that you have been disappointed with the level of service that you have received from us. As a firm we always aim to deliver a high standard of client service, and we’re so sorry to hear this is not the experience you have received. I have passed your feedback onto the Head of department who will contact you to discuss further.

3
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Other Reviews

Profile image of Sophie Bronson

Sophie Bronson

Sophie

If you are looking for trustworthy professional, reliable, and efficient solicitors to deal with Probate, Litigation and Conveyancing matters, the team at Downs Solicitors (Dorking) should be No1 on your list. I dealt with Lucy Whittam (Probate), Angus Storar and Liz Rose (Conveyancing). They kept me informed at all stages, handled enquiries effectively and moved the entire legal processes along despite a number of challenges. I would have no hesitation in recommending the services of Lucy, Angus and Liz and intend on using them again in the future.

Hi Sophie. Thank you so much for these wonderful words about Lucy, Angus and Liz. We're so pleased that you found the team so helpful and supportive, it's definitely what we're striving for at Downs. We will pass your words on and very much appreciate you taking the time to write your thoughts on this review. We are REALLY pleased that you would use the team again in the future, we're very much looking forward to working with you again! The Downs Team.

0
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phoebe

Housing & Property

phoebe

The whole team at Downs Solicitors are absolutely wonderful. I have sorted probate and an inheritance with them, sold a house and bought another all with their unwavering help and support. Bill on the conveyancing team is extremely thorough and guided us through the process step by step. I would wholeheartedly recommend them, and I’m absolutely sure we will use their services again.

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0
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Second

Second

Selling my late father's house was made so much easier by Sarah and Claire at the residential department of Downs. They were highly professional, diligent, quick to respond, pro-active and thorough throughout, and at the same time friendly, easy to talk to, understanding and a pleasure to do business with. I recommend them very highly and would certainly go to them again in the future.

Legal experts tagged in
this review

A representative from Downs Solicitors LLP responded to this review

Thank you for the review and feedback. I will pass this on to Sarah and Claire.

0
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Melissa

Wills, Trusts & Probate

Melissa

I used several of the services available at Downs Dorking. Will writing, probate application and conveyancing. All work carried out in a professional and considerate way.

0
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Karen

Wills, Trusts & Probate

Karen

Great and efficient service. Excellent at explaining legal issues for the uninitiated. Would recommend without hesitation. You could not have better representation.

A representative from Downs Solicitors LLP responded to this review

Thank you for your feedback on using Downs.

0
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Reviews

4.9 /5 269 Reviews
Filter your results
Star rating
Review Source

Rating

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Clients say

What clients say about Downs Solicitors LLP

Clients praise the firm for expertise in residential conveyancing, family law, divorce, children and financial matters, together with share transactions and dispute advice. Reviews highlight thorough knowledge, clear guidance, strong case handling and effective progress on complex matters. Clients especially value the team’s proactive approach, responsiveness, excellent communication, and ability to keep matters moving smoothly. Soft skills frequently praised include warmth, patience, compassion, reassurance, professionalism and a personal touch, which help make difficult processes feel calm, supported and well managed.

Proactive approach
Clear communication
Professional manner
Friendly service
Kept informed
Quick responses
Expert advice
Efficient service
Compassionate support
Personal touch

ReviewSolicitors Review List

Profile image of Adam Crust

Adam Crust

Verified
Housing & Property

Truly Excellent Service

The buying and selling of houses is known for being a stressful experience. I imagine that most solicitors are legally competent but what sets Bill and his team apart is their proactive approach to the process, ensuring that progress is always being made. Quick to make a phone call or send an email when something is unclear or a blockage, Bill reminds me of the best Project Managers that I have worked with. Couple this with a good humoured, professional and re-assuring manner and a large portion of the stress involved with moving is removed. I highly recommend Bill Rashbrook and his assistant Natasja Knudsen.

Solicitors tagged in
this review

A representative from Downs Solicitors LLP responded to this review

Hi Adam. Thank you so much for leaving this review of the way in which Bill (and Natasja) supported you through your conveyancing process, we will make sure that we pass your kind words onto them both, and we're so glad that you found the support you received so great. It means a lot to us that you would recommend them to others, a really wonderful sign of the levels of service that you received. Thank you very much again for taking the time to leave this review, it is very much appreciated. The Downs Team.

0
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Giselle Duncan

Housing & Property

Highly reccommended

Excellent, efficient and friendly service from Keury and Priscilla.

Solicitors tagged in
this review

A representative from Downs Solicitors LLP responded to this review

Hi Giselle. Thank you so much for leaving this review for Keury and Priscilla, we're so pleased that you found their service so efficient and friendly. We will make sure to pass your words on to them both. The Downs Team.

0
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Ashley mothee

Verified
Family Law

Nicola Conley at Downs Solicitors, Dorking

I cannot recommend Nicola Conley at Downs Solicitors highly enough. Throughout one of the most difficult times in my life, Nicola was absolutely fantastic. She not only fought tirelessly for me and my two daughters, but she genuinely cared about us and our situation. What made Nicola exceptional was her patience, compassion and determination. She took the time to listen, understand our circumstances and provide honest, clear advice. She was firm when she needed to be, which was exactly what I needed, but she also offered reassurance and support during some incredibly tough moments. I never felt like I was just another case. Nicola genuinely cared about the outcome for me and my daughters, and that meant more than words can express. She fought for us right until the very last minute and never lost sight of what mattered most. Having a solicitor who is not only excellent at what she does but also genuinely compassionate makes all the difference, especially when your children and your future are involved. I will always be grateful to Nicola for her dedication, strength, patience and unwavering support. She is an absolute credit to Downs Solicitors, and I would wholeheartedly recommend her to anyone needing a solicitor who will truly listen, care and fight for them. Thank you, Nicola, for everything you did for me and my girls and I know exactly where to go if I ever find myself in and situation like this (hopefully never) Thank you.

Solicitors tagged in
this review

A representative from Downs Solicitors LLP responded to this review

Hi Ashley. Thank you so much for taking the time to leave this review, we will make sure that we pass your words of praise to Nicola. We're very pleased that Nicola was able to support you so compassionately, although we are of course sorry that you found yourself in such a situation in the first place. Thank you again for taking the time to write this review in such depth, it really is very much appreciated to receive this kind of feedback. The Downs Team.

0
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Steliana

Housing & Property

Thank you

I had a very positive experience. Everyone was professional, helpful, and extremely supportive throughout the entire process. Communication was excellent, everything was explained clearly, and I was kept updated at every stage.

Solicitors tagged in
this review

A representative from Downs Solicitors LLP responded to this review

Hi Steliana. Thank you so much for leaving this review for Devi and her team, it's much appreciated and we will make sure to pass on your kind words to them. We're very pleased that you had such a positive experience throughout. Thank you again for taking the time to leave this review. The Downs Team.

0
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Stephen Fretwell

Verified
Family Law

Feedback

Excellent service, polite, informed and very well communicated guidance.

Solicitors tagged in
this review

A representative from Downs Solicitors LLP responded to this review

Hi Stephen. Thank you very much for taking the time to leave this review for Annabelle, it's much appreciated. We're very pleased that you found the service you received to be so positive. We will make sure that we pass your words on to Annabelle. The Downs Team.

0
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Other Reviews

Profile image of David Binks

David Binks

David

Bronwyn and Liz were both exceptionally helpful when i purchased my flat. Would recommend to others!

0
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Rachel Davies

Housing & Property

Rachel

I used Liz Rose to sell a property in Maidenhead. I have never had such a smooth experience selling a property. She was so knowledgeable about everything I asked her about. She always kept me up to date with how the sale was progressing and nothing was too much trouble. It’s great to have such a personal touch. I would highly recommend her.

Hi Rachel, thank you for taking the time to leave the review. It's wonderful to hear that your sale went through smoothly and you felt so well supported throughout. Thank you again for taking the time to leave this review, it's much appreciated. The Downs Team.

0
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Linda Nuckley

Linda

We have always been kept informed every step of the way, from start to completion. All problems delt in a timely manner. Thank you.

Hi Linda, many thanks for taking the time to leave a review, it's very much appreciated. It's great to hear that the team provided such an excellent service and we hope to work with you again in the future. The Downs Team.

0
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Catherine Herriott

Housing & Property

Catherine

We had a really positive experience with Devi & Jo who helped us with our house purchase. Everyone was really friendly, approachable and easy to deal with, with great communication throughout the process. Everything went smoothly and we always felt kept up to date. Would definitely recommend their services!

Solicitors tagged in
this review

Hi Catherine. Thank you so much for taking the time to leave this review. We’re so pleased to hear that you had such a positive experience with Devi and Jo throughout your recent house purchase and will of course share this with them. It’s great to hear that the team were so easy to deal with and that you received such great communication throughout the process. We really appreciate your review and recommendation. The Downs Team

0
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David Peters

Housing & Property

David

I engaged Downs Solicitors to provide a conveyancing service for my mothers house. Bronwyn Olivier and Liz Rose provided a very good service and the transaction was completed very smoothly. I had a few problems getting all the documents sent by e mail however I was able to deliver them directly to the office where the reception team were very friendly and even made me a cup of tea whilst they processed the documents.

Legal experts tagged in
this review

Hi David. Many thanks leaving such a wonderful review. We’re really pleased to hear that Bronwyn, Liz and the team made the transaction as smooth and stress free as possible. We will pass your words on to the residential property team and of course our reception team too. Thank you again for leaving the review, it’s very much appreciated. The Downs Team.

0
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