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Downs Solicitors LLP

4.8 | 28 Reviews 28 Reviews | Wills, Trusts & Probate
239 Total Company Reviews info icon Wills, Trusts & Probate | info icon 239 Total Company Reviews Wills, Trusts & Probate | info icon 239 Total Company Reviews

15a High Street, Cobham, Cobham, Surrey, KT11 3DH

Accepting new clients

15a High Street, Cobham, Cobham, Surrey, KT11 3DH

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 631669

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Downs Solicitors LLP |

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Downs Solicitors LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.8/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Downs Solicitors LLP are accredited by

Mental Health accreditation awarded to Downs Solicitors LLP
The Law Society accreditation awarded to Downs Solicitors LLP
Conveyancing Quality Scheme accreditation awarded to Downs Solicitors LLP
Trading names:
Downs Solicitors & Notaries

Description

Downs Solicitors is a leading law firm rooted in Surrey, providing a comprehensive range of legal services to individuals and businesses alike. Our full-service, multi-disciplinary practice offers expertise in various legal areas, with a strong focus on delivering exceptional client care and professional integrity. We are accredited under the Law Society’s Conveyancing Quality Scheme (CQS), a prestigious mark of excellence for firms that meet the highest standards in conveyancing transactions. We’re also offer clients access to a notary service, assisting with specialised legal formalities such as preparing deeds and certifying documents for use abroad.

Rankings by area of expertise

The rankings below show the areas of expertise that Downs Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Downs Solicitors LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
14% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Downs Solicitors LLP are accredited by

Mental Health accreditation awarded to Downs Solicitors LLP
The Law Society accreditation awarded to Downs Solicitors LLP
Conveyancing Quality Scheme accreditation awarded to Downs Solicitors LLP
Trading names:
Downs Solicitors & Notaries

Description

Downs Solicitors is a leading law firm rooted in Surrey, providing a comprehensive range of legal services to individuals and businesses alike. Our full-service, multi-disciplinary practice offers expertise in various legal areas, with a strong focus on delivering exceptional client care and professional integrity. We are accredited under the Law Society’s Conveyancing Quality Scheme (CQS), a prestigious mark of excellence for firms that meet the highest standards in conveyancing transactions. We’re also offer clients access to a notary service, assisting with specialised legal formalities such as preparing deeds and certifying documents for use abroad.

Rankings by area of expertise

The rankings below show the areas of expertise that Downs Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 202 / 4,769
Family Law 151 / 4,221
Commercial Property 310 / 3,667
Child Law 291 / 1,638
Wills, Trusts & Probate 446 / 3,760
Company & Commercial 84 / 4,185
Dispute Resolution 246 / 1,801
Employment 298 / 3,621
Private Client Law 72 / 297
Litigation 58 / 878
Immigration Law 122 / 1,147
Notary 80 / 843
Company Law 164 / 969
Domestic Violence Law 182 / 897
Mergers and Acquisitions Law 78 / 425
Business Law 98 / 459
Banking 78 / 1,031
Contract Law 221 / 1,427
Appeals Law 105 / 844
Asset Management 59 / 392
Care Law 122 / 532
Charities 90 / 770
Consumer 315 / 4,416
Cybersecurity and Data Protection Law 115 / 894
LGBT Law 50 / 234
Mental Health Law 36 / 204
Professional Negligence 166 / 1,297
Administrative Law 31 / 209
Bribery and Corruption Law 63 / 411
Clinical Negligence 310 / 1,246
Corporate Law 150 / 842
Court of Protection and Deputyship 151 / 575
Criminal Law 148 / 1,003
Debt and Tax Law 140 / 785
Disability Law 116 / 602
Discrimination Law 89 / 496
Energy Law 61 / 359
Enforcement Law 95 / 574
Environmental Law 55 / 393
Equality Law 182 / 1,097
Fire Safety Law 34 / 180
Fraud Law 81 / 514
Health and Safety Law 115 / 575
IT & Intellectual Property 129 / 1,113
Immigration 374 / 2,281
Infrastructure Law 27 / 188
Inheritance Law 156 / 676
Injunctions Law 161 / 932
Intellectual Property Law 101 / 623
International Business Law 19 / 209
International Enforcement of Judgments 31 / 152
Land Law 237 / 1,321
Licensing Law 80 / 500
Mining Law 6 / 56
Money & Tax 225 / 1,951
National Insurance Law 94 / 423
Occupational Health Law 103 / 428
Pensions Law 91 / 486
Planning Law 115 / 585
Regulations 157 / 2,413
Social Law 42 / 224
Utilities Law 3 / 75
Welfare & Benefits 122 / 1,049
White Collar Crime 49 / 203
National 416 / 11,165

Meet the team of Downs Solicitors LLP

Meet the team of Downs Solicitors LLP

Contact & Locations - Downs Solicitors LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

15a High Street, Cobham, Cobham, Surrey, KT11 3DH

Reviews

4.8 /5 28 Reviews
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Clients say

What clients say about Downs Solicitors LLP

The firm specialises in family law (divorce, child arrangements, protective orders), residential conveyancing (sales and purchases), commercial litigation and business transactions. Clients praise deep legal expertise, pragmatic commercial awareness and timely, solution-focused handling of complex or urgent matters. Valued soft skills include empathy, calmness, clear communication, responsiveness, personalised client care and reliability; clients highlight professionalism combined with a friendly, reassuring manner and strong attention to detail that eases stressful processes.

responsive communication
professional service
knowledgeable advice
friendly approach
empathetic support
timely updates
attention to detail
problem solving
value for money
stress free

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Company & Commercial

A firm you know you can trust

A great team that is responsive and takes the time to understand their client's needs

Solicitors tagged in
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A representative from Downs Solicitors LLP responded to this review

Thank you so much for leaving this review for Kate and the firm, we very much appreciate it. We will make sure to pass your words on to Kate! The Downs Team.

0
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Mané Ryatt

Verified
Company & Commercial

Excellent service so far from Kate Matthews

Kate took the time to fully understand the problem I was having with my clients and pro-actively discussed the different options available to get to resolution as quickly as possible and without spending excessive amounts on lawyers bills! Very pleased with the service so far, would highly recommend.

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A representative from Downs Solicitors LLP responded to this review

Thank you so much for leaving this great review for Kate, we'll pass your very kind words on to her. We're sorry to hear about the problem you were having with your clients, however we're really pleased that Kate has been able to advise you so well on potential resolutions. Thank you again for taking the time to leave the review, it's much appreciated. The Downs Team.

0
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Helen

Verified
Housing & Property

Professional and efficient

Bill is always quick to respond to any queries, both by email and phone. He is flexible and happy to adapt to the clients requirements to ease the process, he is helpful and gives good advice. The communication is always timely and clear. I wouldn’t hesitate to recommend his services and use him again should the need arise.

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A representative from Downs Solicitors LLP responded to this review

Hi Helen. Thank you so much for this lovely review of the support that you received from Bill, we will make sure that he sees this. We're really glad that you found him so helpful and flexible, and that he was so clear and timely in his communication - that's really important to us as a firm. We very much appreciate you taking the time to leave this review, and hope to work with you again in the future. The Downs Team.

0
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Sophie

Wills, Trusts & Probate

Highly recommend Probate, Conveyancing & Litigation Services

If you are looking for trustworthy professional, reliable, and efficient solicitors to deal with Probate, Litigation and Conveyancing matters, the team at Downs Solicitors (Dorking) should be No1 on your list. I dealt with Lucy Whittam (Probate), Angus Storar and Liz Rose (Conveyancing). They kept me informed at all stages, handled enquiries effectively and moved the entire legal processes along despite a number of challenges. I would have no hesitation in recommending the services of Lucy, Angus and Liz and intend on using them again in the future.

Legal experts tagged in
this review

Downs Solicitors LLP

Hi Sophie. Thank you so much for these wonderful words about Lucy, Angus and Liz. We're so pleased that you found the team so helpful and supportive, it's definitely what we're striving for at Downs. We will pass your words on and very much appreciate you taking the time to write your thoughts on this review. We are REALLY pleased that you would use the team again in the future, we're very much looking forward to working with you again! The Downs Team.

0
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Boryana

Wills, Trusts & Probate

"Not my problem"

Some 10 years ago my husband and I wrote our Wills and LPAs and deposited them with the Dorking office of Downs Solicitors. We were provided with great personal service by a patrician solicitor who retired soon afterward. When I needed to contact Down Solicitors recently to retrieve my late husband's Will I was "served" by an assistant solicitor, Mrs. Joanna Pashley. Mrs. Pashley communicated with me mainly through her personal assistants who were quick to send me forms to fill out without trying to understand first what I actually needed. I spent a month trying to complete an "Estate Questionnaire" just to find out that Downs required another form to be filled out to release the Will. Cue filling out a Document Release form, with more documents and scans attached. Many of my questions were answered along the lines of "We don't do that" never bothering to explain nor trying to be at least a little bit helpful given the circumstances (bereavement). The experience was made even more cumbersome by the varying working schedules of Mrs. Pashley and her PAs ("I don't work on Mondays"; "I only come to the office on Tuesdays" etc.). The overall impression was one of a complete lack of customer service and a "not my problem" attitude... where is the old Downs culture.

A representative from Downs Solicitors LLP responded to this review

Boryana we are very sorry to hear that you have been disappointed with the level of service that you have received from us. As a firm we always aim to deliver a high standard of client service, and we’re so sorry to hear this is not the experience you have received. I have passed your feedback onto the Head of department who will contact you to discuss further.

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Other Reviews

Profile image of Sophie Bronson

Sophie Bronson

Sophie

If you are looking for trustworthy professional, reliable, and efficient solicitors to deal with Probate, Litigation and Conveyancing matters, the team at Downs Solicitors (Dorking) should be No1 on your list. I dealt with Lucy Whittam (Probate), Angus Storar and Liz Rose (Conveyancing). They kept me informed at all stages, handled enquiries effectively and moved the entire legal processes along despite a number of challenges. I would have no hesitation in recommending the services of Lucy, Angus and Liz and intend on using them again in the future.

Hi Sophie. Thank you so much for these wonderful words about Lucy, Angus and Liz. We're so pleased that you found the team so helpful and supportive, it's definitely what we're striving for at Downs. We will pass your words on and very much appreciate you taking the time to write your thoughts on this review. We are REALLY pleased that you would use the team again in the future, we're very much looking forward to working with you again! The Downs Team.

0
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Kevin

Housing & Property

Kevin

Liz and Bronwyn handled the sale of our mother's house superbly. The process was made smooth and easy by them. It took away the stress as they managed everything efficiently and really looked after our interests. Even the smallest of things were dealt with hassle free with no fuss. Our thanks once again.

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this review

A representative from Downs Solicitors LLP responded to this review

Hi Kevin. Thanks so much for your review, we really appreciate your kind words about the service you received from Liz and Bronwyn. We'll pass this feedback on to them. Thanks for taking the time to leave this review and we hope to work with you again in the future. The Downs Team.

0
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phoebe

Housing & Property

phoebe

The whole team at Downs Solicitors are absolutely wonderful. I have sorted probate and an inheritance with them, sold a house and bought another all with their unwavering help and support. Bill on the conveyancing team is extremely thorough and guided us through the process step by step. I would wholeheartedly recommend them, and I’m absolutely sure we will use their services again.

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Liz

Liz

An outstanding service in all regards. Bill Rashbrook and his assistant Claire were accessible and friendly at all times and unendingly helpful. Their expertise meant the exchange and completion of our mother’s home went as smoothly as possible and all on time. We would like to extend huge thanks from the whole family. 🌟🌟🌟🌟🌟

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A representative from Downs Solicitors LLP responded to this review

Thank you for the amazing feedback! I will make sure this is passed on to Bill and Claire.

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Brian

Brian

Very happy with the service provided by Downs supporting the sale of our mother's home in Dorking. We had a few twists and turns along the way but Chris Chrisotfi and his team supported as and when needed. They were on the ball as far as keeping things moving and achieving completion in a timely manner. A service much appreciated and would recommend Downs without hesitation.

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Reviews

4.9 /5 239 Reviews
Filter your results
Star rating
Review Source

Rating

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Clients say

What clients say about Downs Solicitors LLP

The firm specialises in family law (divorce, child arrangements, protective orders), residential conveyancing (sales and purchases), commercial litigation and business transactions. Clients praise deep legal expertise, pragmatic commercial awareness and timely, solution-focused handling of complex or urgent matters. Valued soft skills include empathy, calmness, clear communication, responsiveness, personalised client care and reliability; clients highlight professionalism combined with a friendly, reassuring manner and strong attention to detail that eases stressful processes.

responsive communication
professional service
knowledgeable advice
friendly approach
empathetic support
timely updates
attention to detail
problem solving
value for money
stress free

ReviewSolicitors Review List

Profile image of Scott

Scott

Verified

If you're after the best in class, you've come to the right place!

Terina and the team have been an absolute godsend when it came to handling the difficult and often emotional process of dealing with divorce. She was always on hand and made me feel as comfortable and up to date with the process at all times. If I ever have any friends of family needing advice, Terina is absolutely the first choice I would point them to without any doubt in my mind.

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Anonymous

Verified

Kate Matthews

Amazing Solicitor - so professional, but always keeps that personal touch with all her work

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Anonymous

Verified

Professional, Friendly and Highly Effective Legal Support

We recently worked with Kate and her team on a legal matter and were extremely pleased with the service we received throughout. From the outset, Kate was professional, knowledgeable and incredibly responsive. She took the time to explain matters clearly, provided sound advice when needed, and always made us feel confident that our interests were being protected. What stood out most was the combination of professionalism and a genuinely friendly, approachable manner. Legal matters can often be stressful, but Kate made the process straightforward and reassuring from start to finish. Thanks to her expertise and dedication, we achieved a successful outcome, and we are very grateful for all of her hard work and support. I would have no hesitation in recommending Kate and her firm to anyone seeking reliable, professional legal advice delivered with exceptional client care. Thank you, Kate, for your outstanding service and for helping us achieve such a positive result.

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Anonymous

Verified
Company & Commercial

A firm you know you can trust

A great team that is responsive and takes the time to understand their client's needs

Solicitors tagged in
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A representative from Downs Solicitors LLP responded to this review

Thank you so much for leaving this review for Kate and the firm, we very much appreciate it. We will make sure to pass your words on to Kate! The Downs Team.

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Anonymous

Verified
Family Law

Highly recommend.

I cannot recommend Nicola highly enough. She supported me through my childcare arrangements, divorce, and financial matters with professionalism, care, and genuine empathy throughout the entire process. Nicola always took the time to explain everything clearly, kept me informed at every stage, and made what was a very stressful and emotional time much more manageable. Her compassionate approach, combined with her knowledge and attention to detail, gave me confidence and reassurance when I needed it most. I am incredibly grateful for all of her support and would not hesitate to recommend her to anyone needing a solicitor who is both highly professional and truly caring.

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A representative from Downs Solicitors LLP responded to this review

Thank you so much for leaving this review for Nicola, we will make sure that we pass your very warm words on to her. We're so sorry that you went through such a stressful and emotional time but we're glad that Nicola was able to support you with some much compassion and reassurance. Thank you again for taking the time to craft these words, we very much appreciate it. The Downs Team.

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Other Reviews

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Alex

Alex

We used Downs for a recent property purchase recently, and they were excellent throughout. Liz Rose led the process, with Bronwyn in support. I cannot speak more highly about them, and Liz especially. Incredibly diligent, communicative and timely with their responses. Would highly recommend. Thanks Liz and Bronwyn!

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katie jones

Housing & Property

katie

I have had the pleasure of working with Bill for the past year throughout my first home purchase. Bill was absolutely fantastic the whole time, always providing regular updates without even asking, he was kind, thorough and always took the time to be clear and concise with all the information that comes along with buying a property, especially for a first time buyer like me it can be quite a lot to take in! I would highly recommend Bill to anyone and I would work with him again in a heartbeat.

Solicitors tagged in
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Hi Katie. Thank you so much for leaving this wonderful review for Bill, we'll make sure that we pass your very kind words on to him. We're so pleased that Bill was so kind and thorough throughout your purchase, we definitely agree that buying a house can be a lot to take in, especially for first time buyers - so it's great that he supported you so well throughout. Thank you so much again for taking the time to leave this review, we very much appreciate it. And we hope that you're VERY happy in your new home. The Downs Team.

0
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Jessica Gummer

Housing & Property

Jessica

Recently moved into our new home in Dorking and it went without a hitch thanks to Keury and Priscilla. They responded immediately if we contacted them by email/phone, they regularly updated on the progress of the purchase and were a pleasure to deal with. Cannot recommend enough, so pleased (and very reasonable fees).

Hi Jessica. Thanks so much for leaving this fantastic review for Keury and Priscilla, we will make sure that we pass your kind words on to them. We're really pleased that they were able to support you so well through the purchase of your new home in Dorking, we hope that you're settling in really well! Thank you again for taking the time to leave this review, it's much appreciated. The Downs Team.

0
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Nali Swar

Housing & Property

Nali

Fantastic service from Liz, Bronwyn, and Priscilla throughout my property purchase. Professional, responsive, and incredibly supportive from start to finish. They kept everything moving smoothly and made what could have been a stressful process so much easier. Highly recommend!

Hi Nali. Thank you very much for leaving this really positive review for Liz, Bronwyn and Priscilla, we're so pleased that they were so professional and responsive in the support that they gave to you on your property purchase. Thank you again for taking the time to leave this review, it's very much appreciated. And we're thrilled that you would recommend them so highly, the best compliment they could get, we'll make sure that we pass your kind words on to them. The Downs Team.

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Chris

Housing & Property

Chris

Bill Rashbrook and Natasja Knudsen were excellent throughout the sale of our house. Bill, lead solicitor, was quick to respond, calm and confident in his advice, and always solutions-focussed. Natasja clearly and ably guided us through the opening and closing parts of the transaction. I’d recommend them in an instant. And when the time comes to sell again, I wouldn’t hesitate in instructing them again.

Dear Chris. Thank you so much for leaving this wonderful review of the service you received from Bill and Natasja, we are really pleased that you received such great support from them both on the sale of your house. Thank you again for taking the time to leave this review, we will make sure that we pass your kind words on to Bill and Natasja. The Downs Team.

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