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Hart Brown

4.9 | 287 Reviews 287 Reviews | Wills, Trusts & Probate
1,368 Total Company Reviews info icon Wills, Trusts & Probate | info icon 1,368 Total Company Reviews Wills, Trusts & Probate | info icon 1,368 Total Company Reviews

33 High Street, Cobham, Surrey, KT11 3ES

Accepting new clients

33 High Street, Cobham, Surrey, KT11 3ES

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 660624

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Hart Brown Review Scores & Client Satisfaction Overview

4.9
Excellent
94%
Value for
Money
Value for money: 94%
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Hart Brown are accredited by

Personal Injury accreditation awarded to Hart Brown
Wills and Inheritance Quality Scheme accreditation awarded to Hart Brown
Clinical Negligence accreditation awarded to Hart Brown
Trading names:
• Hart Brown LLP

Description

Hart Brown is a leading Legal 500 ranked law firm with offices throughout Surrey. Voted Surrey's 'Property Law Firm of the year' in 2023 & 2024. Established in 1919, our continued success and ability to build long term relationships has been based upon our unique understanding of the law and our clients and our commitment to making the process as straightforward as possible, in the most professional way. It’s the combination of these factors that creates our USP and makes us different. Hart Brown is… UNDERSTANDING about our clients legal needs and the law. STRAIGHTFORWARD in the way we work and communicate. PROFESSIONAL in everything we do, to achieve results and uphold our reputation.

Rankings by area of expertise

The rankings below show the areas of expertise that Hart Brown offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Hart Brown Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
17% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Hart Brown are accredited by

Personal Injury accreditation awarded to Hart Brown
Wills and Inheritance Quality Scheme accreditation awarded to Hart Brown
Clinical Negligence accreditation awarded to Hart Brown
Trading names:
• Hart Brown LLP

Description

Hart Brown is a leading Legal 500 ranked law firm with offices throughout Surrey. Voted Surrey's 'Property Law Firm of the year' in 2023 & 2024. Established in 1919, our continued success and ability to build long term relationships has been based upon our unique understanding of the law and our clients and our commitment to making the process as straightforward as possible, in the most professional way. It’s the combination of these factors that creates our USP and makes us different. Hart Brown is… UNDERSTANDING about our clients legal needs and the law. STRAIGHTFORWARD in the way we work and communicate. PROFESSIONAL in everything we do, to achieve results and uphold our reputation.

Rankings by area of expertise

The rankings below show the areas of expertise that Hart Brown offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 68 / 4,692
Wills, Trusts & Probate 51 / 3,710
Commercial Property 22 / 3,580
Employment 134 / 3,545
Family Law 232 / 4,156
Personal Injury 96 / 2,592
Dispute Resolution 54 / 1,792
Company & Commercial 81 / 4,048
Private Client Law 37 / 334
Clinical Negligence 58 / 1,220
Consumer 113 / 4,306
Insurance Law 18 / 640
Litigation 48 / 921
Commercial and Business Law 15 / 374
Contract Law 49 / 1,414
Inheritance Law 33 / 698
Commercial Law 16 / 211
Land Law 50 / 1,323
Money & Tax 94 / 1,905
Business Law 33 / 487
Corporate Law 47 / 841
Agriculture 97 / 814
Animal Law 30 / 115
Appeals Law 26 / 850
Charities 58 / 755
Child Law 95 / 1,645
Company Law 26 / 959
Construction 47 / 848
Copyright Law 15 / 509
Cosmetic Surgery Law 8 / 147
Court of Protection and Deputyship 41 / 585
Cybersecurity and Data Protection Law 17 / 872
Debt and Tax Law 40 / 776
Digital Law 9 / 294
Disability Law 22 / 599
Discrimination Law 17 / 496
Elder Law 21 / 325
Energy Law 16 / 352
Enforcement Law 27 / 564
Equality Law 41 / 1,074
Financial Crime Law 17 / 463
Franchise Law 3 / 122
Health and Medical Law 2 / 56
Health and Safety Law 18 / 571
Health and Welfare Law 12 / 185
IT & Intellectual Property 59 / 1,086
Immigration Law 45 / 1,177
Information Law 8 / 333
Injunctions Law 36 / 920
Intellectual Property Law 21 / 613
Mergers and Acquisitions Law 23 / 431
National Insurance Law 21 / 413
Nuisance Law 13 / 233
Occupational Health Law 26 / 422
Planning Law 25 / 576
Professional Negligence 55 / 1,280
Regulatory Law 12 / 262
Welfare & Benefits 51 / 1,030
National 173 / 11,158

Meet the team of Hart Brown

Meet the team of Hart Brown

Contact & Locations - Hart Brown

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

33 High Street, Cobham, Surrey, KT11 3ES

Reviews

4.9 /5 287 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Hart Brown

Clients praise the firm for expertise in conveyancing, wills and lasting powers of attorney, probate, commercial property, employment disputes and clinical negligence. Reviews highlight strong knowledge, thorough preparation, prompt progress, and successful handling of complex or time sensitive matters. Clients also value the firm’s clear explanations, regular updates, patience, friendliness, approachability, empathy and calm, reassuring manner. The team is often described as efficient, professional, courteous and proactive, with good attention to detail and a helpful, welcoming service that makes legal matters feel smooth and well managed.

Excellent service
Professional staff
Clear communication
Friendly team
Prompt responses
Helpful advice
Efficient service
Knowledgeable solicitor
Kind approach
Attention to detail

ReviewSolicitors Review List

Profile image of Howard

Howard

Wills, Trusts & Probate

Excellent Work

I am very grateful for Sunil's work. He has been professional, courteous and efficient throughout a lengthy matter. Well done and thank you.

Legal experts tagged in
this review

A representative from Hart Brown Solicitors responded to this review

Thank you very much for this kind review. We have passed it on to Sunil and the Head of Trusts & Estates.

0
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anonymous

Slow and slapdash service

After my father's death, Hart Brown Cranleigh acted as executor on behalf of my elderly mother. The will could not have been simpler as she was the sole beneficiary, all accounts and property were in joint names and there were no debts. It took almost two months before a single action was taken by anyone at Hart Brown, banks and insurance companies were not contacted in a timely manner. Emails and calls were not replied to, out of office auto-emails were incorrect, family and client were not kept informed of progress. Client service charter was not adhered to, documents contained factual inaccuracies and final bill was incorrect. I would never use this law firm again.

A representative from Hart Brown Solicitors responded to this review

This is a very concerning review to read. We are looking into this as a matter of priority.

0
Collected on: ReviewSolicitor collection source logo
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Anonymous

Wills, Trusts & Probate

Replacement wills

Sunil Vasisht was very pleasant, knowledgeable and helpful in reviewing our wills. It is good to be able to get professional advice locally.

Legal experts tagged in
this review

A representative from Hart Brown Solicitors responded to this review

Thank you, we will pass your kind comment on to Sunil and the Cranleigh team now.

0
Collected on: ReviewSolicitor collection source logo
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Teresa Courtney

Verified
Wills, Trusts & Probate

My late mother‘s estate

I was very grateful for the support and professionalism shown throughout the handling of my mother‘s estate Jo what was a very difficult and emotional time for me. Everything was explained and handled with sensitivity and efficiency. Communication was excellent thank you so much Louise you made a very difficult time a lot easier for me.

Solicitors tagged in
this review

A representative from Hart Brown Solicitors responded to this review

Thank you for taking the time to leave such a kind review. We look forward to assisting you again in the future if you ever need us.

0
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Liza

Wills, Trusts & Probate

Excellent Service

Kerry was amazing from start to finish, she was very professional, helpful, approachable and always explained things clearly for us. She always got back to us quickly and kept us in the loop. I would definitely recommend Kerry to anyone needing legal advice or help.

Legal experts tagged in
this review

A representative from Hart Brown Solicitors responded to this review

We will make sure this lovely feedback is passed on to Kerry. Thank you very much for writing such a positive review, we hope we can assist you again in the future if you ever need us.

0
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Other Reviews

Profile image of Anonymous

Anonymous

Wills, Trusts and Probate

We attended meetings with Margaret Gale at Cobham to change and update or previous wills by HB. She was very professional and helpful as the changes involved family issues. She listened and gave good advice on ways of changing our wills to accommodate our particular requirements. Overall we were very satisfied with the way she dealt with our new wills.

Solicitors tagged in
this review

0
Collected on: Law_net collection source logo
Profile image of Philip and Jane

Philip and Jane

Wills, Trusts and Probate

Alice has provided us with excellent service in drafting and agreeing our wills. She was extremely thorough and very clear in advising on the various issues we raised. It was a pleasure to be looked after by her.

Legal experts tagged in
this review

0
Collected on: Law_net collection source logo
Profile image of Mr & Mrs W

Mr & Mrs W

Wills, Trusts & Probate

Wills, Trusts and Probate

My wife and I have been very happy with the service provided by the company and your staff.

Legal experts tagged in
this review

A representative from Hart Brown Solicitors responded to this review

Thank you very much, we will ensure this kind feedback is passed on to Sandeep.

0
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Ms MCP

Wills, Trusts & Probate

Wills, Trusts and Probate

Sandeep and the staff who were at her side were wonderful. She is extremely intelligent but also was very personal at explaining all legal issues in a manner that I could fully understand. She always communicated with me in a timely manner both with telephone calls and in writing. Sandeep was absolutely perfect.

Legal experts tagged in
this review

A representative from Hart Brown Solicitors responded to this review

We are delighted to read that you are so happy with the service Sandeep provided. We will be sure to pass this on. Thank you for choosing Hart Brown.

0
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Ms HST

Wills, Trusts & Probate

Wills, Trusts and Probate

I appreciated the fact that the office was in my locality so I could deliver documents by hand or visit the office easily. Staff (both legal and admin) were friendly and welcoming - which is not always the case with law firms in my experience.

Legal experts tagged in
this review

A representative from Hart Brown Solicitors responded to this review

Thank you, this is exactly the service we want our clients to experience. Thanks for taking the time to leave this review.

0
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Reviews

4.9 /5 1368 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Hart Brown

Clients praise the firm for expertise in conveyancing, wills and lasting powers of attorney, probate, commercial property, employment disputes and clinical negligence. Reviews highlight strong knowledge, thorough preparation, prompt progress, and successful handling of complex or time sensitive matters. Clients also value the firm’s clear explanations, regular updates, patience, friendliness, approachability, empathy and calm, reassuring manner. The team is often described as efficient, professional, courteous and proactive, with good attention to detail and a helpful, welcoming service that makes legal matters feel smooth and well managed.

Excellent service
Professional staff
Clear communication
Friendly team
Prompt responses
Helpful advice
Efficient service
Knowledgeable solicitor
Kind approach
Attention to detail

ReviewSolicitors Review List

Profile image of Howard

Howard

Wills, Trusts & Probate

Excellent Work

I am very grateful for Sunil's work. He has been professional, courteous and efficient throughout a lengthy matter. Well done and thank you.

Legal experts tagged in
this review

A representative from Hart Brown Solicitors responded to this review

Thank you very much for this kind review. We have passed it on to Sunil and the Head of Trusts & Estates.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Sarah Squires

Sarah Squires

Commercial Law

Very easy to work with

James is very approachable, pragmatic and commercial. The matter was not straightforward, with a number of different personalities involved, but he took the time to understand exactly what we were trying to achieve. Rather than taking the easy option, worked with us to try and find the right solution, helping to manage differing views and keeping things moving to try and reach a conclusion.

Solicitors tagged in
this review

A representative from Hart Brown Solicitors responded to this review

Thank you, this is exactly the experience we want all clients to have. Thank you for choosing Hart Brown.

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Slow and slapdash service

After my father's death, Hart Brown Cranleigh acted as executor on behalf of my elderly mother. The will could not have been simpler as she was the sole beneficiary, all accounts and property were in joint names and there were no debts. It took almost two months before a single action was taken by anyone at Hart Brown, banks and insurance companies were not contacted in a timely manner. Emails and calls were not replied to, out of office auto-emails were incorrect, family and client were not kept informed of progress. Client service charter was not adhered to, documents contained factual inaccuracies and final bill was incorrect. I would never use this law firm again.

A representative from Hart Brown Solicitors responded to this review

This is a very concerning review to read. We are looking into this as a matter of priority.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Andrew

Andrew

Commercial and Business Law

Efficient and effective

James and his team provided a very effective solution to some nuanced work with efficiency and expertise. A great help to our firm.

Solicitors tagged in
this review

A representative from Hart Brown Solicitors responded to this review

Thank you, we have just forwarded to James and the Commercial & Corporate team now. We really appreciate the time taken to leave this review.

0
Collected on: ReviewSolicitor collection source logo
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anonymous

Employment

Employment Dispute

I can not thank Hart Brown and particularly Louisa Keville enough. During my employment dispute she took the time to listen and explain my options, providing support and candid advice during a very painful and stressful situation. She brought it to a positive conclusion quickly and as painlessly as possible. I would not hesitate to recommend Louisa Keville.

Legal experts tagged in
this review

A representative from Hart Brown Solicitors responded to this review

Thank you very much for your wonderful review. We have sent it to Louisa and Tricia today and they were so encouraged by it. We are glad that they could make such a difference at a very difficult time.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Anonymous

Anonymous

Wills, Trusts and Probate

We attended meetings with Margaret Gale at Cobham to change and update or previous wills by HB. She was very professional and helpful as the changes involved family issues. She listened and gave good advice on ways of changing our wills to accommodate our particular requirements. Overall we were very satisfied with the way she dealt with our new wills.

Solicitors tagged in
this review

0
Collected on: Law_net collection source logo
Profile image of Anonymous

Anonymous

Wills, Trusts and Probate

All good : very satisfied. The solicitors make the company very good. Tracey and reception staff all good too.

Legal experts tagged in
this review

0
Collected on: Law_net collection source logo
Profile image of Ruth Dickinson

Ruth Dickinson

Ruth

Melissa at Hart Brown solicitors was extremely professional and helpful in completing our business tenant lease renewal. I would definitely recommend.

Thank you very much for taking the time to leave this review. We will pass it on to Melissa and the Commercial Property team now. Thanks again.

0
Collected on: Google collection source logo
Profile image of Philip and Jane

Philip and Jane

Wills, Trusts and Probate

Alice has provided us with excellent service in drafting and agreeing our wills. She was extremely thorough and very clear in advising on the various issues we raised. It was a pleasure to be looked after by her.

Legal experts tagged in
this review

0
Collected on: Law_net collection source logo
Profile image of Mr & Mrs W

Mr & Mrs W

Wills, Trusts & Probate

Wills, Trusts and Probate

My wife and I have been very happy with the service provided by the company and your staff.

Legal experts tagged in
this review

A representative from Hart Brown Solicitors responded to this review

Thank you very much, we will ensure this kind feedback is passed on to Sandeep.

0
Collected on: Law_net collection source logo

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