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Downs Solicitors

4.8 | 28 Reviews 28 Reviews | Wills, Trusts & Probate
250 Total Company Reviews info icon Wills, Trusts & Probate | info icon 250 Total Company Reviews Wills, Trusts & Probate | info icon 250 Total Company Reviews

The Tanners, 75 Meadrow, Godalming, Surrey, GU7 3HS

Accepting new clients

The Tanners, 75 Meadrow, Godalming, Surrey, GU7 3HS

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 446294

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Downs Solicitors Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.8/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Downs Solicitors are accredited by

Mental Health accreditation awarded to Downs Solicitors
The Law Society accreditation awarded to Downs Solicitors
Conveyancing Quality Scheme accreditation awarded to Downs Solicitors
Trading names:
Downs Solicitors & Notaries

Description

Downs Solicitors is a leading law firm rooted in Surrey, providing a comprehensive range of legal services to individuals and businesses alike. Our full-service, multi-disciplinary practice offers expertise in various legal areas, with a strong focus on delivering exceptional client care and professional integrity. We are accredited under the Law Society’s Conveyancing Quality Scheme (CQS), a prestigious mark of excellence for firms that meet the highest standards in conveyancing transactions. We’re also offer clients access to a notary service, assisting with specialised legal formalities such as preparing deeds and certifying documents for use abroad.

Rankings by area of expertise

The rankings below show the areas of expertise that Downs Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Downs Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
14% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Downs Solicitors are accredited by

Mental Health accreditation awarded to Downs Solicitors
The Law Society accreditation awarded to Downs Solicitors
Conveyancing Quality Scheme accreditation awarded to Downs Solicitors
Trading names:
Downs Solicitors & Notaries

Description

Downs Solicitors is a leading law firm rooted in Surrey, providing a comprehensive range of legal services to individuals and businesses alike. Our full-service, multi-disciplinary practice offers expertise in various legal areas, with a strong focus on delivering exceptional client care and professional integrity. We are accredited under the Law Society’s Conveyancing Quality Scheme (CQS), a prestigious mark of excellence for firms that meet the highest standards in conveyancing transactions. We’re also offer clients access to a notary service, assisting with specialised legal formalities such as preparing deeds and certifying documents for use abroad.

Rankings by area of expertise

The rankings below show the areas of expertise that Downs Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 201 / 4,772
Family Law 148 / 4,224
Commercial Property 325 / 3,667
Child Law 434 / 1,640
Company & Commercial 48 / 4,183
Wills, Trusts & Probate 474 / 3,763
Dispute Resolution 203 / 1,802
Employment 314 / 3,622
Private Client Law 78 / 305
Litigation 75 / 892
Immigration Law 143 / 1,156
Notary 90 / 849
Company Law 143 / 970
Business Law 103 / 469
Domestic Violence Law 201 / 896
Mergers and Acquisitions Law 97 / 433
Banking 77 / 1,032
Contract Law 227 / 1,426
Professional Negligence 157 / 1,298
Appeals Law 101 / 849
Asset Management 59 / 394
Care Law 124 / 531
Charities 100 / 767
Consumer 253 / 4,415
Cybersecurity and Data Protection Law 115 / 893
LGBT Law 53 / 232
Mental Health Law 38 / 205
Administrative Law 31 / 212
Bribery and Corruption Law 78 / 411
Clinical Negligence 292 / 1,247
Corporate Law 147 / 843
Court of Protection and Deputyship 158 / 577
Criminal Law 173 / 1,008
Debt and Tax Law 137 / 787
Disability Law 97 / 601
Discrimination Law 87 / 499
Energy Law 62 / 359
Enforcement Law 91 / 576
Environmental Law 72 / 394
Equality Law 165 / 1,097
Fire Safety Law 34 / 180
Fraud Law 102 / 514
Health and Safety Law 110 / 574
IT & Intellectual Property 108 / 1,114
Immigration 315 / 2,284
Infrastructure Law 24 / 187
Inheritance Law 166 / 680
Injunctions Law 151 / 931
Intellectual Property Law 92 / 625
International Business Law 18 / 211
International Enforcement of Judgments 28 / 153
Land Law 251 / 1,322
Licensing Law 100 / 501
Mining Law 6 / 56
Money & Tax 218 / 1,951
National Insurance Law 84 / 422
Occupational Health Law 99 / 429
Pensions Law 127 / 488
Planning Law 114 / 585
Regulations 163 / 2,409
Social Law 42 / 225
Utilities Law 4 / 75
Welfare & Benefits 114 / 1,050
White Collar Crime 51 / 204
National 417 / 11,165

Meet the team of Downs Solicitors

Meet the team of Downs Solicitors

Contact & Locations - Downs Solicitors

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

The Tanners, 75 Meadrow, Godalming, Surrey, GU7 3HS

Reviews

4.8 /5 28 Reviews
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Clients say

What clients say about Downs Solicitors

The firm specialises in property conveyancing, lease amendments, corporate/share sales, litigation and family law, demonstrating strong technical expertise and successful outcomes in complex matters. Clients value clear, proactive communication, responsiveness, organisation and pragmatic problem‑solving. The team is described as professional, diligent and knowledgeable while remaining compassionate, personable and supportive during stressful or emotional cases. Reviewers highlight ownership of matters, tenacity, attention to detail and a client‑focused, reassuring approach that delivers smooth, timely results.

very professional
clear communication
highly responsive
knowledgeable advice
diligent work
solutions focused
personable approach
went above
timely updates
handled complexity

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Company & Commercial

A firm you know you can trust

A great team that is responsive and takes the time to understand their client's needs

Solicitors tagged in
this review

A representative from Downs Solicitors LLP responded to this review

Thank you so much for leaving this review for Kate and the firm, we very much appreciate it. We will make sure to pass your words on to Kate! The Downs Team.

0
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Mané Ryatt

Verified
Company & Commercial

Excellent service so far from Kate Matthews

Kate took the time to fully understand the problem I was having with my clients and pro-actively discussed the different options available to get to resolution as quickly as possible and without spending excessive amounts on lawyers bills! Very pleased with the service so far, would highly recommend.

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this review

A representative from Downs Solicitors LLP responded to this review

Thank you so much for leaving this great review for Kate, we'll pass your very kind words on to her. We're sorry to hear about the problem you were having with your clients, however we're really pleased that Kate has been able to advise you so well on potential resolutions. Thank you again for taking the time to leave the review, it's much appreciated. The Downs Team.

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Helen

Verified
Housing & Property

Professional and efficient

Bill is always quick to respond to any queries, both by email and phone. He is flexible and happy to adapt to the clients requirements to ease the process, he is helpful and gives good advice. The communication is always timely and clear. I wouldn’t hesitate to recommend his services and use him again should the need arise.

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A representative from Downs Solicitors LLP responded to this review

Hi Helen. Thank you so much for this lovely review of the support that you received from Bill, we will make sure that he sees this. We're really glad that you found him so helpful and flexible, and that he was so clear and timely in his communication - that's really important to us as a firm. We very much appreciate you taking the time to leave this review, and hope to work with you again in the future. The Downs Team.

0
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Sophie

Wills, Trusts & Probate

Highly recommend Probate, Conveyancing & Litigation Services

If you are looking for trustworthy professional, reliable, and efficient solicitors to deal with Probate, Litigation and Conveyancing matters, the team at Downs Solicitors (Dorking) should be No1 on your list. I dealt with Lucy Whittam (Probate), Angus Storar and Liz Rose (Conveyancing). They kept me informed at all stages, handled enquiries effectively and moved the entire legal processes along despite a number of challenges. I would have no hesitation in recommending the services of Lucy, Angus and Liz and intend on using them again in the future.

Legal experts tagged in
this review

Downs Solicitors LLP

Hi Sophie. Thank you so much for these wonderful words about Lucy, Angus and Liz. We're so pleased that you found the team so helpful and supportive, it's definitely what we're striving for at Downs. We will pass your words on and very much appreciate you taking the time to write your thoughts on this review. We are REALLY pleased that you would use the team again in the future, we're very much looking forward to working with you again! The Downs Team.

0
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Boryana

Wills, Trusts & Probate

"Not my problem"

Some 10 years ago my husband and I wrote our Wills and LPAs and deposited them with the Dorking office of Downs Solicitors. We were provided with great personal service by a patrician solicitor who retired soon afterward. When I needed to contact Down Solicitors recently to retrieve my late husband's Will I was "served" by an assistant solicitor, Mrs. Joanna Pashley. Mrs. Pashley communicated with me mainly through her personal assistants who were quick to send me forms to fill out without trying to understand first what I actually needed. I spent a month trying to complete an "Estate Questionnaire" just to find out that Downs required another form to be filled out to release the Will. Cue filling out a Document Release form, with more documents and scans attached. Many of my questions were answered along the lines of "We don't do that" never bothering to explain nor trying to be at least a little bit helpful given the circumstances (bereavement). The experience was made even more cumbersome by the varying working schedules of Mrs. Pashley and her PAs ("I don't work on Mondays"; "I only come to the office on Tuesdays" etc.). The overall impression was one of a complete lack of customer service and a "not my problem" attitude... where is the old Downs culture.

A representative from Downs Solicitors LLP responded to this review

Boryana we are very sorry to hear that you have been disappointed with the level of service that you have received from us. As a firm we always aim to deliver a high standard of client service, and we’re so sorry to hear this is not the experience you have received. I have passed your feedback onto the Head of department who will contact you to discuss further.

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Other Reviews

Profile image of Sophie Bronson

Sophie Bronson

Sophie

If you are looking for trustworthy professional, reliable, and efficient solicitors to deal with Probate, Litigation and Conveyancing matters, the team at Downs Solicitors (Dorking) should be No1 on your list. I dealt with Lucy Whittam (Probate), Angus Storar and Liz Rose (Conveyancing). They kept me informed at all stages, handled enquiries effectively and moved the entire legal processes along despite a number of challenges. I would have no hesitation in recommending the services of Lucy, Angus and Liz and intend on using them again in the future.

Hi Sophie. Thank you so much for these wonderful words about Lucy, Angus and Liz. We're so pleased that you found the team so helpful and supportive, it's definitely what we're striving for at Downs. We will pass your words on and very much appreciate you taking the time to write your thoughts on this review. We are REALLY pleased that you would use the team again in the future, we're very much looking forward to working with you again! The Downs Team.

0
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Kevin

Housing & Property

Kevin

Liz and Bronwyn handled the sale of our mother's house superbly. The process was made smooth and easy by them. It took away the stress as they managed everything efficiently and really looked after our interests. Even the smallest of things were dealt with hassle free with no fuss. Our thanks once again.

Legal experts tagged in
this review

A representative from Downs Solicitors LLP responded to this review

Hi Kevin. Thanks so much for your review, we really appreciate your kind words about the service you received from Liz and Bronwyn. We'll pass this feedback on to them. Thanks for taking the time to leave this review and we hope to work with you again in the future. The Downs Team.

0
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phoebe

Housing & Property

phoebe

The whole team at Downs Solicitors are absolutely wonderful. I have sorted probate and an inheritance with them, sold a house and bought another all with their unwavering help and support. Bill on the conveyancing team is extremely thorough and guided us through the process step by step. I would wholeheartedly recommend them, and I’m absolutely sure we will use their services again.

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Liz

Liz

An outstanding service in all regards. Bill Rashbrook and his assistant Claire were accessible and friendly at all times and unendingly helpful. Their expertise meant the exchange and completion of our mother’s home went as smoothly as possible and all on time. We would like to extend huge thanks from the whole family. 🌟🌟🌟🌟🌟

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A representative from Downs Solicitors LLP responded to this review

Thank you for the amazing feedback! I will make sure this is passed on to Bill and Claire.

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Brian

Brian

Very happy with the service provided by Downs supporting the sale of our mother's home in Dorking. We had a few twists and turns along the way but Chris Chrisotfi and his team supported as and when needed. They were on the ball as far as keeping things moving and achieving completion in a timely manner. A service much appreciated and would recommend Downs without hesitation.

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Reviews

4.9 /5 250 Reviews
Filter your results
Star rating
Review Source

Rating

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Clients say

What clients say about Downs Solicitors

The firm specialises in property conveyancing, lease amendments, corporate/share sales, litigation and family law, demonstrating strong technical expertise and successful outcomes in complex matters. Clients value clear, proactive communication, responsiveness, organisation and pragmatic problem‑solving. The team is described as professional, diligent and knowledgeable while remaining compassionate, personable and supportive during stressful or emotional cases. Reviewers highlight ownership of matters, tenacity, attention to detail and a client‑focused, reassuring approach that delivers smooth, timely results.

very professional
clear communication
highly responsive
knowledgeable advice
diligent work
solutions focused
personable approach
went above
timely updates
handled complexity

ReviewSolicitors Review List

Profile image of Jens

Jens

Verified
Family Law

Excellent advice and client relationship skills

Annabelle Hubbard has helped me with two matters at two firms now. She's been effective, clear and diligent and given excellent advice on both occasions. Moreover, she had the broad facts of my old case at her fingertips even though she had moved firms.

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Karl L

Housing & Property

Outstabnding service

I cannot recommend Bill Rashbrook at Downs Solicitors highly enough. Our sale involved an extremely complex issue with our freeholder that prevented us from exchanging contracts. My original solicitors were unable to deal with the complexities of amending the lease, and it looked as though the sale might not be able to proceed. Bill took ownership of the matter from the outset and gave us complete confidence that it could be resolved. No problem was ever too big, and his professionalism, knowledge, and determination were outstanding throughout. Behind the scenes, Bill worked tirelessly, coordinating with the freeholder, the freeholder's solicitors, my buyers' solicitors, my onward purchase solicitors, and the estate agents involved in both transactions. He kept everything moving forward, resolved issues as they arose, and ultimately achieved what others had been unable to do. Without Bill's expertise and persistence, I genuinely don't believe our sale and purchase would have completed. He went above and beyond at every stage, and we are incredibly grateful for everything he did.

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Robin John

Verified
Company & Commercial

Sale of shares

Downs dealt with the sale of shares, which involved lots of due diligence, vey efficiently

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A representative from Downs Solicitors LLP responded to this review

Thank you for leaving this review Robin, it's much appreciated. We will make sure that we pass your words on to the team.

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Anonymous

Verified
Company & Commercial

Share disposal

Richard, Emily and the Downs team were invaluable in guiding us through the process of selling our company shares. We really could not have done it without them.

Solicitors tagged in
this review

A representative from Downs Solicitors LLP responded to this review

Thank you so much for leaving this review, it's much appreciated. We'll make sure to pass your words onto the team. We're really pleased that the advice you received was so invaluable. Thanks again for taking the time to leave the review. The Downs Team.

0
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Tony

Verified
Housing & Property

We could not have asked for more!

Bill and Natasja were great to work with. They were pleasant and professional, knowledgeable and proactive, prompt, efficient and kept us well informed throughout - we could not have asked for more. We were trying to buy a flat for my father-in-law. Bill's intuition on the first was spot on, and we pulled out. On the second, from instruction to completion it took just 5 weeks, despite 2 Bank Holiday weekends! Thank you! Highly recommended.

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A representative from Downs Solicitors LLP responded to this review

Hi Tony. Thank you so much for leaving this great review for Bill and Natasja, we're so pleased that they delivered such a brilliant and proactive service to you. We will make sure that we share your very kind words with them. Thanks so much again for taking the time to leave this review, it's very much appreciated. The Downs Team.

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Other Reviews

Profile image of Benson666

Benson666

Housing & Property

Benson666

I cannot recommend Bill Rashbrook at Downs Solicitors highly enough. Our sale involved an extremely complex issue with our freeholder that prevented us from exchanging contracts. My original solicitors were unable to deal with the complexities of amending the lease, and it looked as though the sale might not be able to proceed. Bill took ownership of the matter from the outset and gave us complete confidence that it could be resolved. No problem was ever too big, and his professionalism, knowledge, and determination were outstanding throughout. Behind the scenes, Bill worked tirelessly, coordinating with the freeholder, the freeholder's solicitors, my buyers' solicitors, my onward purchase solicitors, and the estate agents involved in both transactions. He kept everything moving forward, resolved issues as they arose, and ultimately achieved what others had been unable to do. Without Bill's expertise and persistence, I genuinely don't believe our sale and purchase would have completed. He went above and beyond at every stage, and we are incredibly grateful for everything he did.

Solicitors tagged in
this review

Thank you so much for leaving this review for Bill. This sounds like a hugely complicated transaction, undoubtably causing a lot of stress, and we're so pleased that Bill went so above and beyond to be able to help you, and gave you the confience that he could resolve this for you. It makes us really happy to read reviews such as this and we're really grateful that you took the time to write it, we will make sure that we share your words with Bill. Thank you once again for leaving this review, we're very pleased that everything completed for you. The Downs Team.

0
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Helena Rose

Housing & Property

Helena

The support and help given to me by Liz and Bronwyn was second to none. They were there for me when I needed it most with the ups and downs of selling my property. The personal interest they took was incredible. They stayed with me through to the end of this difficult and stressful sale . Thank you Liz and Bronwyn

Legal experts tagged in
this review

Hi Helena. Thank you so much for taking the time out to leave this review for Liz and Bronwyn, it's very much appreciated. We're so pleased that they provided you with such a supportive service, and that you felt that they took such personal interest, it's really wonderful for us to hear this about our team. We're also so pleased that they were there for you when you were most in need, we hope that you are in a much more relaxed place now! Thank you again for leaving this review, we will make sure that we pass your words on to Liz and Bronwyn. The Downs Team.

0
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Joan Williams

Housing & Property

Joan

From start to completion of sales transaction, very professional service, very accommodating to those whose IT skills are perhaps not proficient. All in all the Solicitors and their colleagues made this transaction a smooth and stress free experience, highly recommend

Solicitors tagged in
this review

Dear Joan. Many thanks for your kind words for the team who helped you through your sales transaction, we're really pleased to hear that the team made the transaction a smooth and stress free experience. We really appreciate you taking the time to leave this review, and we'll pass your words on to the residential property team. We very much hope to work with you again in the future. The Downs Team.

0
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Profile image of Barbara Turmeau

Barbara Turmeau

Barbara

A huge thank you to Liz and Bronwyn for helping me through the sale and purchase of my house. Their professionalism, expertise and great sense of humour made the whole process much smoother. I’m so grateful for their hard work and support in making my move a success. Highly recommended!

Hi Barbara. Thanks so much for leaving this great review of the service that you received from Liz and Bronwyn, we'll make sure that your words are passed on to them both. We're really pleased that they were able to assist you with your sale and purchase so well, and it's definitely good to be able to maintain a little humour in these situations! Thank you once again for taking the time to leave this review, it's really very much appreciated. We hope to work with you again in the future. The Downs Team.

0
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Margaret Burton

Margaret

I would NEVER recommend Downs solicitor to my worst enemy.

Dear Margaret. We are very sorry that you feel this way about the service you received. We have discussed this with the team and we understand that the team have tried to speak to you about this on a few occasions, but were unable to. Should you wish to speak to someone please e-mail enquiries@downslaw.co.uk. The Downs Team.

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