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Downs Solicitors Llp

4.8 | 22 Reviews 22 Reviews | Wills, Trusts & Probate
258 Total Company Reviews info icon Wills, Trusts & Probate | info icon 258 Total Company Reviews Wills, Trusts & Probate | info icon 258 Total Company Reviews

7-11 High Street, Reigate, Surrey, RH2 9AA

Accepting new clients

7-11 High Street, Reigate, Surrey, RH2 9AA

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8010342

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Downs Solicitors Llp |

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Downs Solicitors Llp Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
95%
Success
Rate
95%
Would
Recommend
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.8/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Downs Solicitors Llp are accredited by

Mental Health accreditation awarded to Downs Solicitors Llp
The Law Society accreditation awarded to Downs Solicitors Llp
Conveyancing Quality Scheme accreditation awarded to Downs Solicitors Llp
Trading names:
Downs Solicitors & Notaries

Description

Downs Solicitors is a leading law firm rooted in Surrey, providing a comprehensive range of legal services to individuals and businesses alike. Our full-service, multi-disciplinary practice offers expertise in various legal areas, with a strong focus on delivering exceptional client care and professional integrity. We are accredited under the Law Society’s Conveyancing Quality Scheme (CQS), a prestigious mark of excellence for firms that meet the highest standards in conveyancing transactions. We’re also offer clients access to a notary service, assisting with specialised legal formalities such as preparing deeds and certifying documents for use abroad.

Rankings by area of expertise

The rankings below show the areas of expertise that Downs Solicitors Llp offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Downs Solicitors Llp Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
14% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Downs Solicitors Llp are accredited by

Mental Health accreditation awarded to Downs Solicitors Llp
The Law Society accreditation awarded to Downs Solicitors Llp
Conveyancing Quality Scheme accreditation awarded to Downs Solicitors Llp
Trading names:
Downs Solicitors & Notaries

Description

Downs Solicitors is a leading law firm rooted in Surrey, providing a comprehensive range of legal services to individuals and businesses alike. Our full-service, multi-disciplinary practice offers expertise in various legal areas, with a strong focus on delivering exceptional client care and professional integrity. We are accredited under the Law Society’s Conveyancing Quality Scheme (CQS), a prestigious mark of excellence for firms that meet the highest standards in conveyancing transactions. We’re also offer clients access to a notary service, assisting with specialised legal formalities such as preparing deeds and certifying documents for use abroad.

Rankings by area of expertise

The rankings below show the areas of expertise that Downs Solicitors Llp offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 204 / 4,779
Commercial Property 344 / 3,673
Family Law 133 / 4,225
Wills, Trusts & Probate 479 / 3,802
Company & Commercial 46 / 4,183
Employment 318 / 3,624
Dispute Resolution 213 / 1,811
Mergers and Acquisitions Law 102 / 437
Notary 93 / 860
Contract Law 237 / 1,433
Corporate Law 158 / 849
Business Law 109 / 477
Child Law 451 / 1,652
Company Law 152 / 974
Enforcement Law 95 / 575
Land Law 265 / 1,330
Litigation 88 / 905
Administrative Law 32 / 217
Appeals Law 113 / 854
Asset Management 61 / 398
Banking 78 / 1,033
Bribery and Corruption Law 80 / 414
Care Law 133 / 538
Charities 101 / 768
Clinical Negligence 297 / 1,247
Consumer 261 / 4,419
Court of Protection and Deputyship 163 / 581
Criminal Law 182 / 1,016
Cybersecurity and Data Protection Law 118 / 894
Debt and Tax Law 145 / 789
Disability Law 103 / 603
Discrimination Law 92 / 502
Domestic Violence Law 206 / 903
Energy Law 64 / 359
Environmental Law 73 / 395
Equality Law 174 / 1,098
Fire Safety Law 35 / 180
Fraud Law 104 / 521
Health and Safety Law 119 / 577
IT & Intellectual Property 109 / 1,113
Immigration 319 / 2,287
Immigration Law 155 / 1,167
Infrastructure Law 24 / 187
Inheritance Law 179 / 689
Injunctions Law 160 / 935
Intellectual Property Law 95 / 627
International Business Law 18 / 212
International Enforcement of Judgments 30 / 154
LGBT Law 58 / 235
Licensing Law 104 / 504
Mental Health Law 41 / 208
Mining Law 7 / 56
Money & Tax 225 / 1,954
National Insurance Law 88 / 424
Occupational Health Law 106 / 430
Pensions Law 131 / 489
Planning Law 118 / 587
Private Client Law 90 / 315
Professional Negligence 162 / 1,297
Regulations 168 / 2,413
Social Law 43 / 225
Utilities Law 4 / 75
Welfare & Benefits 118 / 1,053
White Collar Crime 53 / 209
National 426 / 11,377

Meet the team of Downs Solicitors Llp

Meet the team of Downs Solicitors Llp

Contact & Locations - Downs Solicitors Llp

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00 (Open)
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

7-11 High Street, Reigate, Surrey, RH2 9AA

Reviews

4.8 /5 22 Reviews
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Clients say

What clients say about Downs Solicitors Llp

Clients praise the firm for its expertise in conveyancing, property sales and purchases, lease and freeholder issues, family law, divorce, child arrangements, litigation, and share/company transactions. Reviewers value its ability to handle complex matters efficiently and achieve smooth, successful outcomes. The team is repeatedly described as highly professional, knowledgeable, proactive and diligent, with excellent communication, clear advice and timely responses. Clients also highlight their kindness, compassion, patience, reassurance and personal support, especially during stressful or emotional situations.

Excellent communication
Professional service
Clear advice
Highly responsive
Supportive approach
Knowledgeable team
Went above and beyond
Smooth process
Calm reassurance
Proactive guidance

ReviewSolicitors Review List

Profile image of Sophie

Sophie

Wills, Trusts & Probate

Highly recommend Probate, Conveyancing & Litigation Services

If you are looking for trustworthy professional, reliable, and efficient solicitors to deal with Probate, Litigation and Conveyancing matters, the team at Downs Solicitors (Dorking) should be No1 on your list. I dealt with Lucy Whittam (Probate), Angus Storar and Liz Rose (Conveyancing). They kept me informed at all stages, handled enquiries effectively and moved the entire legal processes along despite a number of challenges. I would have no hesitation in recommending the services of Lucy, Angus and Liz and intend on using them again in the future.

Legal experts tagged in
this review

Downs Solicitors LLP

Hi Sophie. Thank you so much for these wonderful words about Lucy, Angus and Liz. We're so pleased that you found the team so helpful and supportive, it's definitely what we're striving for at Downs. We will pass your words on and very much appreciate you taking the time to write your thoughts on this review. We are REALLY pleased that you would use the team again in the future, we're very much looking forward to working with you again! The Downs Team.

0
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Boryana

Wills, Trusts & Probate

"Not my problem"

Some 10 years ago my husband and I wrote our Wills and LPAs and deposited them with the Dorking office of Downs Solicitors. We were provided with great personal service by a patrician solicitor who retired soon afterward. When I needed to contact Down Solicitors recently to retrieve my late husband's Will I was "served" by an assistant solicitor, Mrs. Joanna Pashley. Mrs. Pashley communicated with me mainly through her personal assistants who were quick to send me forms to fill out without trying to understand first what I actually needed. I spent a month trying to complete an "Estate Questionnaire" just to find out that Downs required another form to be filled out to release the Will. Cue filling out a Document Release form, with more documents and scans attached. Many of my questions were answered along the lines of "We don't do that" never bothering to explain nor trying to be at least a little bit helpful given the circumstances (bereavement). The experience was made even more cumbersome by the varying working schedules of Mrs. Pashley and her PAs ("I don't work on Mondays"; "I only come to the office on Tuesdays" etc.). The overall impression was one of a complete lack of customer service and a "not my problem" attitude... where is the old Downs culture.

A representative from Downs Solicitors LLP responded to this review

Boryana we are very sorry to hear that you have been disappointed with the level of service that you have received from us. As a firm we always aim to deliver a high standard of client service, and we’re so sorry to hear this is not the experience you have received. I have passed your feedback onto the Head of department who will contact you to discuss further.

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Other Reviews

Profile image of Sophie Bronson

Sophie Bronson

Sophie

If you are looking for trustworthy professional, reliable, and efficient solicitors to deal with Probate, Litigation and Conveyancing matters, the team at Downs Solicitors (Dorking) should be No1 on your list. I dealt with Lucy Whittam (Probate), Angus Storar and Liz Rose (Conveyancing). They kept me informed at all stages, handled enquiries effectively and moved the entire legal processes along despite a number of challenges. I would have no hesitation in recommending the services of Lucy, Angus and Liz and intend on using them again in the future.

Hi Sophie. Thank you so much for these wonderful words about Lucy, Angus and Liz. We're so pleased that you found the team so helpful and supportive, it's definitely what we're striving for at Downs. We will pass your words on and very much appreciate you taking the time to write your thoughts on this review. We are REALLY pleased that you would use the team again in the future, we're very much looking forward to working with you again! The Downs Team.

0
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phoebe

Housing & Property

phoebe

The whole team at Downs Solicitors are absolutely wonderful. I have sorted probate and an inheritance with them, sold a house and bought another all with their unwavering help and support. Bill on the conveyancing team is extremely thorough and guided us through the process step by step. I would wholeheartedly recommend them, and I’m absolutely sure we will use their services again.

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Second

Second

Selling my late father's house was made so much easier by Sarah and Claire at the residential department of Downs. They were highly professional, diligent, quick to respond, pro-active and thorough throughout, and at the same time friendly, easy to talk to, understanding and a pleasure to do business with. I recommend them very highly and would certainly go to them again in the future.

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this review

A representative from Downs Solicitors LLP responded to this review

Thank you for the review and feedback. I will pass this on to Sarah and Claire.

0
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Melissa

Wills, Trusts & Probate

Melissa

I used several of the services available at Downs Dorking. Will writing, probate application and conveyancing. All work carried out in a professional and considerate way.

0
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Karen

Wills, Trusts & Probate

Karen

Great and efficient service. Excellent at explaining legal issues for the uninitiated. Would recommend without hesitation. You could not have better representation.

A representative from Downs Solicitors LLP responded to this review

Thank you for your feedback on using Downs.

0
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Reviews

4.9 /5 258 Reviews
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Star rating
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Clients say

What clients say about Downs Solicitors Llp

Clients praise the firm for its expertise in conveyancing, property sales and purchases, lease and freeholder issues, family law, divorce, child arrangements, litigation, and share/company transactions. Reviewers value its ability to handle complex matters efficiently and achieve smooth, successful outcomes. The team is repeatedly described as highly professional, knowledgeable, proactive and diligent, with excellent communication, clear advice and timely responses. Clients also highlight their kindness, compassion, patience, reassurance and personal support, especially during stressful or emotional situations.

Excellent communication
Professional service
Clear advice
Highly responsive
Supportive approach
Knowledgeable team
Went above and beyond
Smooth process
Calm reassurance
Proactive guidance

ReviewSolicitors Review List

Profile image of Neil

Neil

Verified

Exceptional

Engaged Downs to help with our house move, which was far from straightforward, and they were absolutely superb. Bill took point and was fantastic, though the whole team were excellent to deal with. Fantastic communication, went above and beyond to help us through so I couldn't recommend them highly enough.

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Anonymous

Verified
Family Law

KIndness and Professionalism

Nicola guided me through one of the most difficult periods of my life with kindness and professionalism. She was always available for reassurance and was clear as to what my options were and the consequences of each option. I felt protected legally and safe emotionally with Nicola. She dealt with me compassionately and with warmth. I felt in safe and capable hands- thank you.

Solicitors tagged in
this review

A representative from Downs Solicitors LLP responded to this review

Thank you so much for leaving this review of the way in which Nicola guided you through such a difficult time. We will make sure that we pass your kind words on to her. Whilst we are very sorry that you had to go through this challenging period, we're very glad that Nicola could help and guide you through so compassionately and with such warmth. Thank you again for taking the time to leave this review, it really is very much appreciated. The Downs Team.

0
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Anonymous

Verified
Family Law

Just the support I needed

I appointed Carol as my solicitor to act on my behalf in a challenging family matter and I cannot overstate how excellent she has been. She is responsive, supportive and has offered clear advice and guidance. I’m very grateful to her for her help during this very challenging time.

Solicitors tagged in
this review

A representative from Downs Solicitors LLP responded to this review

Thank you so much for leaving this review for Carol, we will make sure to pass your very kind words on to her. Although we're very sorry that you had to experience this very challenging time, we're very pleased that Carol was able to help you through. Thank you again for leaving this review, it really is appreciated. The Downs Team.

0
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Jens

Verified
Family Law

Excellent advice and client relationship skills

Annabelle Hubbard has helped me with two matters at two firms now. She's been effective, clear and diligent and given excellent advice on both occasions. Moreover, she had the broad facts of my old case at her fingertips even though she had moved firms.

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A representative from Downs Solicitors LLP responded to this review

Hi Jens. Thank you so much for leaving this review for Annabelle, we will make sure that we pass your very kind words on to her. We're really pleased that she was able to help you so effectively, and we're definitely very pleased to have her here at Downs now, and you as a client of course! Thank you once again for taking the time to leave this review, it really is very much appreciated. The Downs Team.

0
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Karl L

Housing & Property

Outstabnding service

I cannot recommend Bill Rashbrook at Downs Solicitors highly enough. Our sale involved an extremely complex issue with our freeholder that prevented us from exchanging contracts. My original solicitors were unable to deal with the complexities of amending the lease, and it looked as though the sale might not be able to proceed. Bill took ownership of the matter from the outset and gave us complete confidence that it could be resolved. No problem was ever too big, and his professionalism, knowledge, and determination were outstanding throughout. Behind the scenes, Bill worked tirelessly, coordinating with the freeholder, the freeholder's solicitors, my buyers' solicitors, my onward purchase solicitors, and the estate agents involved in both transactions. He kept everything moving forward, resolved issues as they arose, and ultimately achieved what others had been unable to do. Without Bill's expertise and persistence, I genuinely don't believe our sale and purchase would have completed. He went above and beyond at every stage, and we are incredibly grateful for everything he did.

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A representative from Downs Solicitors LLP responded to this review

Hi Karl. Thanks so much for leaving this review of the service you received from Bill, we will make sure that we pass your words on to him. We're really pleased that Bill was able to assist you so well to make sure that your sale and purchase completed, and that he went above and beyond to make it happen. It sounds like this was a very complicated transaction and we're so pleased that Bill's expertise and persistence helped it come to fruition. Thank you again for taking the time to leave this review, it's very much appreciated. The Downs Team.

0
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Other Reviews

Profile image of David Peters

David Peters

David

I engaged Downs Solicitors to provide a conveyancing service for my mothers house. Bronwyn Olivier and Liz Rose provided a very good service and the transaction was completed very smoothly. I had a few problems getting all the documents sent by e mail however I was able to deliver them directly to the office where the reception team were very friendly and even made me a cup of tea whilst they processed the documents.

0
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Kevin Queenan

Housing & Property

Kevin

Chris Christofi has been excellent in all regards and went above and beyond in providing timely, clear, and concise guidance over some tricky issues relating to the sale of our flat. Would highly recommend.

Hi Kevin. Thank you so much for leaving this glowing review of the guidance you received from Chris on the sale of your flat, we will make sure to pass your words on to him. Thank you again for taking the time to leave the review, it's very much appreciated. The Downs Team.

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Andrew Franklin

Housing & Property

Andrew

Like those above, Jo was a shining star throughout the sale process. She did Downs proud.

Hi Andrew. Thanks so much for leaving this review for Jo, we will make sure to pass your kind words on to her. We're really pleased that she was such a shining star. Thank you once again for taking the time to leave this review, we really do appreciate it. The Downs Team.

0
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Nick Newman

Housing & Property

Nick

Excellent service and support from Bronwyn and Liz throughout the entire process of our sale and purchase. They kept us informed every step of the way, helped move the chain along whenever things slowed down, making what could have been a stressful process much smoother. We'd highly recommend Downs Solicitors for your conveyancing needs.

Legal experts tagged in
this review

Hi Nick. Thank you very much for leaving this review of the service and support that you received from Bronwyn and Liz during your sale and purchase. We will make sure that we pass your words on to both Bronwyn and Liz. We're really pleased that they were able to help so ably, and that they were so communicative and helped make things progress smoothly. Thank you once again for leaving this review, we appreciate you taking the time to do it. And we hope you are very happy in your new home! The Downs Team.

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Christopher Linford

Housing & Property

Christopher

We have just completed on our house sale and we have had excellent service from Downs and particularly Liz Rose and her team. We were helped to ensure the documentation we needed to provide was done accurately and ahead of schedule, and as a result the whole process ran smoothly. Highly recommended.

Legal experts tagged in
this review

Hi Christopher. Thank you so much for taking the time to leave this review, we're so pleased to hear that you received such an excellent service from Liz and her team, and that your house sale ran so smoothly. We will make sure to pass your words on to Liz and the team. Thank you again for leaving the review, it's very much appreciated. The Downs Team.

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