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Downs Solicitors Llp

4.8 | 22 Reviews 22 Reviews | Witnessing of Wills
261 Total Company Reviews info icon Witnessing of Wills | info icon 261 Total Company Reviews Witnessing of Wills | info icon 261 Total Company Reviews

7-11 High Street, Reigate, Surrey, RH2 9AA

Accepting new clients

7-11 High Street, Reigate, Surrey, RH2 9AA

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8010342

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Downs Solicitors Llp |

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Downs Solicitors Llp Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%
Success
Rate
13% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.8/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Downs Solicitors Llp are accredited by

Mental Health accreditation awarded to Downs Solicitors Llp
The Law Society accreditation awarded to Downs Solicitors Llp
Conveyancing Quality Scheme accreditation awarded to Downs Solicitors Llp
Trading names:
• Downs Solicitors & Notaries

Description

Downs Solicitors is a leading law firm rooted in Surrey, providing a comprehensive range of legal services to individuals and businesses alike. Our full-service, multi-disciplinary practice offers expertise in various legal areas, with a strong focus on delivering exceptional client care and professional integrity. We are accredited under the Law Society’s Conveyancing Quality Scheme (CQS), a prestigious mark of excellence for firms that meet the highest standards in conveyancing transactions. We’re also offer clients access to a notary service, assisting with specialised legal formalities such as preparing deeds and certifying documents for use abroad.

Rankings by area of expertise

The rankings below show the areas of expertise that Downs Solicitors Llp offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Downs Solicitors Llp Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
14% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Downs Solicitors Llp are accredited by

Mental Health accreditation awarded to Downs Solicitors Llp
The Law Society accreditation awarded to Downs Solicitors Llp
Conveyancing Quality Scheme accreditation awarded to Downs Solicitors Llp
Trading names:
• Downs Solicitors & Notaries

Description

Downs Solicitors is a leading law firm rooted in Surrey, providing a comprehensive range of legal services to individuals and businesses alike. Our full-service, multi-disciplinary practice offers expertise in various legal areas, with a strong focus on delivering exceptional client care and professional integrity. We are accredited under the Law Society’s Conveyancing Quality Scheme (CQS), a prestigious mark of excellence for firms that meet the highest standards in conveyancing transactions. We’re also offer clients access to a notary service, assisting with specialised legal formalities such as preparing deeds and certifying documents for use abroad.

Rankings by area of expertise

The rankings below show the areas of expertise that Downs Solicitors Llp offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 209 / 4,700
Commercial Property 350 / 3,591
Family Law 136 / 4,154
Wills, Trusts & Probate 514 / 3,723
Company & Commercial 49 / 4,064
Employment 329 / 3,553
Dispute Resolution 219 / 1,785
Mergers and Acquisitions Law 104 / 433
Notary 104 / 855
Contract Law 245 / 1,409
Corporate Law 163 / 843
Business Law 119 / 482
Child Law 454 / 1,639
Company Law 160 / 960
Enforcement Law 98 / 566
Land Law 272 / 1,312
Litigation 96 / 903
Administrative Law 33 / 215
Appeals Law 120 / 847
Asset Management 67 / 394
Banking 81 / 1,012
Bribery and Corruption Law 82 / 410
Care Law 139 / 535
Charities 106 / 755
Clinical Negligence 303 / 1,223
Consumer 276 / 4,320
Court of Protection and Deputyship 171 / 580
Criminal Law 190 / 1,003
Cybersecurity and Data Protection Law 122 / 875
Debt and Tax Law 150 / 776
Disability Law 105 / 601
Discrimination Law 97 / 494
Domestic Violence Law 215 / 894
Energy Law 67 / 353
Environmental Law 73 / 391
Equality Law 179 / 1,076
Fire Safety Law 36 / 180
Fraud Law 106 / 514
Health and Safety Law 122 / 572
IT & Intellectual Property 113 / 1,090
Immigration 326 / 2,254
Immigration Law 166 / 1,162
Infrastructure Law 26 / 184
Inheritance Law 185 / 686
Injunctions Law 164 / 922
Intellectual Property Law 98 / 616
International Business Law 18 / 209
International Enforcement of Judgments 30 / 150
LGBT Law 61 / 233
Licensing Law 109 / 496
Mental Health Law 43 / 207
Mining Law 7 / 55
Money & Tax 233 / 1,914
National Insurance Law 91 / 416
Occupational Health Law 108 / 423
Pensions Law 134 / 483
Planning Law 120 / 578
Private Client Law 99 / 322
Professional Negligence 167 / 1,280
Regulations 174 / 2,342
Social Law 44 / 223
Utilities Law 4 / 75
Welfare & Benefits 127 / 1,038
White Collar Crime 54 / 209
National 445 / 11,148

Meet the team of Downs Solicitors Llp

Contact & Locations - Downs Solicitors Llp

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

7-11 High Street, Reigate, Surrey, RH2 9AA

Reviews

4.8 /5 22 Reviews
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Clients say

What clients say about Downs Solicitors Llp

The firm is highly praised for residential conveyancing, family law, divorce and childcare matters, as well as handling more complex transactions, share sales and dispute advice. Clients value its expertise, clear guidance, pragmatic problem-solving and ability to manage difficult or unusual cases smoothly. Soft skills repeatedly highlighted include friendliness, empathy, professionalism, responsiveness, patience and excellent communication. The team is described as supportive, approachable and reassuring, keeping clients well informed and making stressful processes feel much more manageable.

Friendly team
Great communication
Smooth process
Kept informed
Professional service
Went above and beyond
Responsive support
Clear advice
Supportive approach
Highly knowledgeable

ReviewSolicitors Review List

Profile image of Sophie

Sophie

Wills, Trusts & Probate

Highly recommend Probate, Conveyancing & Litigation Services

If you are looking for trustworthy professional, reliable, and efficient solicitors to deal with Probate, Litigation and Conveyancing matters, the team at Downs Solicitors (Dorking) should be No1 on your list. I dealt with Lucy Whittam (Probate), Angus Storar and Liz Rose (Conveyancing). They kept me informed at all stages, handled enquiries effectively and moved the entire legal processes along despite a number of challenges. I would have no hesitation in recommending the services of Lucy, Angus and Liz and intend on using them again in the future.

Legal experts tagged in
this review

Downs Solicitors LLP

Hi Sophie. Thank you so much for these wonderful words about Lucy, Angus and Liz. We're so pleased that you found the team so helpful and supportive, it's definitely what we're striving for at Downs. We will pass your words on and very much appreciate you taking the time to write your thoughts on this review. We are REALLY pleased that you would use the team again in the future, we're very much looking forward to working with you again! The Downs Team.

0
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Boryana

Wills, Trusts & Probate

"Not my problem"

Some 10 years ago my husband and I wrote our Wills and LPAs and deposited them with the Dorking office of Downs Solicitors. We were provided with great personal service by a patrician solicitor who retired soon afterward. When I needed to contact Down Solicitors recently to retrieve my late husband's Will I was "served" by an assistant solicitor, Mrs. Joanna Pashley. Mrs. Pashley communicated with me mainly through her personal assistants who were quick to send me forms to fill out without trying to understand first what I actually needed. I spent a month trying to complete an "Estate Questionnaire" just to find out that Downs required another form to be filled out to release the Will. Cue filling out a Document Release form, with more documents and scans attached. Many of my questions were answered along the lines of "We don't do that" never bothering to explain nor trying to be at least a little bit helpful given the circumstances (bereavement). The experience was made even more cumbersome by the varying working schedules of Mrs. Pashley and her PAs ("I don't work on Mondays"; "I only come to the office on Tuesdays" etc.). The overall impression was one of a complete lack of customer service and a "not my problem" attitude... where is the old Downs culture.

A representative from Downs Solicitors LLP responded to this review

Boryana we are very sorry to hear that you have been disappointed with the level of service that you have received from us. As a firm we always aim to deliver a high standard of client service, and we’re so sorry to hear this is not the experience you have received. I have passed your feedback onto the Head of department who will contact you to discuss further.

3
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Other Reviews

Profile image of Sophie Bronson

Sophie Bronson

Sophie

If you are looking for trustworthy professional, reliable, and efficient solicitors to deal with Probate, Litigation and Conveyancing matters, the team at Downs Solicitors (Dorking) should be No1 on your list. I dealt with Lucy Whittam (Probate), Angus Storar and Liz Rose (Conveyancing). They kept me informed at all stages, handled enquiries effectively and moved the entire legal processes along despite a number of challenges. I would have no hesitation in recommending the services of Lucy, Angus and Liz and intend on using them again in the future.

Hi Sophie. Thank you so much for these wonderful words about Lucy, Angus and Liz. We're so pleased that you found the team so helpful and supportive, it's definitely what we're striving for at Downs. We will pass your words on and very much appreciate you taking the time to write your thoughts on this review. We are REALLY pleased that you would use the team again in the future, we're very much looking forward to working with you again! The Downs Team.

0
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phoebe

Housing & Property

phoebe

The whole team at Downs Solicitors are absolutely wonderful. I have sorted probate and an inheritance with them, sold a house and bought another all with their unwavering help and support. Bill on the conveyancing team is extremely thorough and guided us through the process step by step. I would wholeheartedly recommend them, and I’m absolutely sure we will use their services again.

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0
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Second

Second

Selling my late father's house was made so much easier by Sarah and Claire at the residential department of Downs. They were highly professional, diligent, quick to respond, pro-active and thorough throughout, and at the same time friendly, easy to talk to, understanding and a pleasure to do business with. I recommend them very highly and would certainly go to them again in the future.

Legal experts tagged in
this review

A representative from Downs Solicitors LLP responded to this review

Thank you for the review and feedback. I will pass this on to Sarah and Claire.

0
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Melissa

Wills, Trusts & Probate

Melissa

I used several of the services available at Downs Dorking. Will writing, probate application and conveyancing. All work carried out in a professional and considerate way.

0
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Karen

Wills, Trusts & Probate

Karen

Great and efficient service. Excellent at explaining legal issues for the uninitiated. Would recommend without hesitation. You could not have better representation.

A representative from Downs Solicitors LLP responded to this review

Thank you for your feedback on using Downs.

0
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Reviews

4.9 /5 261 Reviews
Filter your results
Star rating
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Rating

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Clients say

What clients say about Downs Solicitors Llp

The firm is highly praised for residential conveyancing, family law, divorce and childcare matters, as well as handling more complex transactions, share sales and dispute advice. Clients value its expertise, clear guidance, pragmatic problem-solving and ability to manage difficult or unusual cases smoothly. Soft skills repeatedly highlighted include friendliness, empathy, professionalism, responsiveness, patience and excellent communication. The team is described as supportive, approachable and reassuring, keeping clients well informed and making stressful processes feel much more manageable.

Friendly team
Great communication
Smooth process
Kept informed
Professional service
Went above and beyond
Responsive support
Clear advice
Supportive approach
Highly knowledgeable

ReviewSolicitors Review List

Profile image of Neil

Neil

Verified
Housing & Property

Exceptional

Engaged Downs to help with our house move, which was far from straightforward, and they were absolutely superb. Bill took point and was fantastic, though the whole team were excellent to deal with. Fantastic communication, went above and beyond to help us through so I couldn't recommend them highly enough.

Legal experts tagged in
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A representative from Downs Solicitors LLP responded to this review

Hi Neil. Thank you so much for your great review of the service that you received from Bill and the team. We very much appreciate it you taking the time to leave it. We're so pleased that they were able to help you, particularly given the fact it wasn't straightforward. Thank you again for leaving the review! The Downs Team.

0
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Anonymous

Verified
Family Law

KIndness and Professionalism

Nicola guided me through one of the most difficult periods of my life with kindness and professionalism. She was always available for reassurance and was clear as to what my options were and the consequences of each option. I felt protected legally and safe emotionally with Nicola. She dealt with me compassionately and with warmth. I felt in safe and capable hands- thank you.

Solicitors tagged in
this review

A representative from Downs Solicitors LLP responded to this review

Thank you so much for leaving this review of the way in which Nicola guided you through such a difficult time. We will make sure that we pass your kind words on to her. Whilst we are very sorry that you had to go through this challenging period, we're very glad that Nicola could help and guide you through so compassionately and with such warmth. Thank you again for taking the time to leave this review, it really is very much appreciated. The Downs Team.

0
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Anonymous

Verified
Family Law

Just the support I needed

I appointed Carol as my solicitor to act on my behalf in a challenging family matter and I cannot overstate how excellent she has been. She is responsive, supportive and has offered clear advice and guidance. I’m very grateful to her for her help during this very challenging time.

Solicitors tagged in
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A representative from Downs Solicitors LLP responded to this review

Thank you so much for leaving this review for Carol, we will make sure to pass your very kind words on to her. Although we're very sorry that you had to experience this very challenging time, we're very pleased that Carol was able to help you through. Thank you again for leaving this review, it really is appreciated. The Downs Team.

0
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Jens

Verified
Family Law

Excellent advice and client relationship skills

Annabelle Hubbard has helped me with two matters at two firms now. She's been effective, clear and diligent and given excellent advice on both occasions. Moreover, she had the broad facts of my old case at her fingertips even though she had moved firms.

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A representative from Downs Solicitors LLP responded to this review

Hi Jens. Thank you so much for leaving this review for Annabelle, we will make sure that we pass your very kind words on to her. We're really pleased that she was able to help you so effectively, and we're definitely very pleased to have her here at Downs now, and you as a client of course! Thank you once again for taking the time to leave this review, it really is very much appreciated. The Downs Team.

0
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Karl L

Housing & Property

Outstabnding service

I cannot recommend Bill Rashbrook at Downs Solicitors highly enough. Our sale involved an extremely complex issue with our freeholder that prevented us from exchanging contracts. My original solicitors were unable to deal with the complexities of amending the lease, and it looked as though the sale might not be able to proceed. Bill took ownership of the matter from the outset and gave us complete confidence that it could be resolved. No problem was ever too big, and his professionalism, knowledge, and determination were outstanding throughout. Behind the scenes, Bill worked tirelessly, coordinating with the freeholder, the freeholder's solicitors, my buyers' solicitors, my onward purchase solicitors, and the estate agents involved in both transactions. He kept everything moving forward, resolved issues as they arose, and ultimately achieved what others had been unable to do. Without Bill's expertise and persistence, I genuinely don't believe our sale and purchase would have completed. He went above and beyond at every stage, and we are incredibly grateful for everything he did.

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A representative from Downs Solicitors LLP responded to this review

Hi Karl. Thanks so much for leaving this review of the service you received from Bill, we will make sure that we pass your words on to him. We're really pleased that Bill was able to assist you so well to make sure that your sale and purchase completed, and that he went above and beyond to make it happen. It sounds like this was a very complicated transaction and we're so pleased that Bill's expertise and persistence helped it come to fruition. Thank you again for taking the time to leave this review, it's very much appreciated. The Downs Team.

0
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Other Reviews

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Catherine Herriott

Housing & Property

Catherine

We had a really positive experience with Devi & Jo who helped us with our house purchase. Everyone was really friendly, approachable and easy to deal with, with great communication throughout the process. Everything went smoothly and we always felt kept up to date. Would definitely recommend their services!

Solicitors tagged in
this review

Hi Catherine. Thank you so much for taking the time to leave this review. We’re so pleased to hear that you had such a positive experience with Devi and Jo throughout your recent house purchase and will of course share this with them. It’s great to hear that the team were so easy to deal with and that you received such great communication throughout the process. We really appreciate your review and recommendation. The Downs Team

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David Peters

Housing & Property

David

I engaged Downs Solicitors to provide a conveyancing service for my mothers house. Bronwyn Olivier and Liz Rose provided a very good service and the transaction was completed very smoothly. I had a few problems getting all the documents sent by e mail however I was able to deliver them directly to the office where the reception team were very friendly and even made me a cup of tea whilst they processed the documents.

Legal experts tagged in
this review

Hi David. Many thanks leaving such a wonderful review. We’re really pleased to hear that Bronwyn, Liz and the team made the transaction as smooth and stress free as possible. We will pass your words on to the residential property team and of course our reception team too. Thank you again for leaving the review, it’s very much appreciated. The Downs Team.

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Kevin Queenan

Housing & Property

Kevin

Chris Christofi has been excellent in all regards and went above and beyond in providing timely, clear, and concise guidance over some tricky issues relating to the sale of our flat. Would highly recommend.

Solicitors tagged in
this review

Hi Kevin. Thank you so much for leaving this glowing review of the guidance you received from Chris on the sale of your flat, we will make sure to pass your words on to him. Thank you again for taking the time to leave the review, it's very much appreciated. The Downs Team.

0
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Andrew Franklin

Housing & Property

Andrew

Like those above, Jo was a shining star throughout the sale process. She did Downs proud.

Hi Andrew. Thanks so much for leaving this review for Jo, we will make sure to pass your kind words on to her. We're really pleased that she was such a shining star. Thank you once again for taking the time to leave this review, we really do appreciate it. The Downs Team.

0
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Profile image of Nick Newman

Nick Newman

Housing & Property

Nick

Excellent service and support from Bronwyn and Liz throughout the entire process of our sale and purchase. They kept us informed every step of the way, helped move the chain along whenever things slowed down, making what could have been a stressful process much smoother. We'd highly recommend Downs Solicitors for your conveyancing needs.

Legal experts tagged in
this review

Hi Nick. Thank you very much for leaving this review of the service and support that you received from Bronwyn and Liz during your sale and purchase. We will make sure that we pass your words on to both Bronwyn and Liz. We're really pleased that they were able to help so ably, and that they were so communicative and helped make things progress smoothly. Thank you once again for leaving this review, we appreciate you taking the time to do it. And we hope you are very happy in your new home! The Downs Team.

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