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Eric Robinson Solicitors

4.9 | 828 Reviews 828 Reviews | Housing & Property
2,590 Total Company Reviews info icon Housing & Property | info icon 2,590 Total Company Reviews Housing & Property | info icon 2,590 Total Company Reviews

4 The Square, Richmond, Surrey, TW9 1DZ

Accepting new clients

4 The Square, Richmond, Surrey, TW9 1DZ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 641251

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Eric Robinson Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Eric Robinson Solicitors are accredited by

Children Law accreditation awarded to Eric Robinson Solicitors
Family Mediation accreditation awarded to Eric Robinson Solicitors
Criminal Litigation accreditation awarded to Eric Robinson Solicitors

Description

Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.

Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Eric Robinson Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Eric Robinson Solicitors are accredited by

Children Law accreditation awarded to Eric Robinson Solicitors
Family Mediation accreditation awarded to Eric Robinson Solicitors
Criminal Litigation accreditation awarded to Eric Robinson Solicitors

Description

Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.

Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Eric Robinson Solicitors

Meet the team of Eric Robinson Solicitors

Contact & Locations - Eric Robinson Solicitors

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30 (Open)
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

4 The Square, Richmond, Surrey, TW9 1DZ

Reviews

4.9 /5 828 Reviews
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Rating

Review Source

Clients say

What clients say about Eric Robinson Solicitors

The firm is praised for expertise in residential conveyancing, wills, probate, lasting powers of attorney, inheritance matters, employment advice and divorce/separation work. Clients value its clear legal guidance, attention to detail and ability to handle complex or time-sensitive cases smoothly. Soft skills repeatedly highlighted include professionalism, friendliness, patience, empathy, responsiveness and reassuring communication. The team is also commended for being approachable, efficient, proactive and easy to understand, helping clients feel fully informed and supported throughout.

Clear communication
Professional service
Efficient handling
Knowledgeable advice
Friendly approach
Prompt responses
Kept informed
Stress-free process
Patient support
Thorough attention

ReviewSolicitors Review List

Profile image of Mohammad Poordil

Mohammad Poordil

Verified

Outstanding Service from Ben Smith.

I have been using Eric Robinson Solicitors for many years, and have always been extremely happy with the service I have received. Ben Smith has acted for me on a number of conveyancing matters over the years, and I cannot recommend him highly enough. Ben is extremely professional, knowledgeable and reliable, but what I particularly appreciate is how approachable and friendly he is. He is always happy to answer questions, explain things clearly and keep me updated throughout the process. I have always felt that my matters were in safe hands with him. Buying and selling property can be stressful at times, but Ben has always made the process as smooth and straightforward as possible. His attention to detail, communication and commitment to getting things done properly have been excellent. Having used Eric Robinson for so many years, I have built up a great deal of trust in the firm, and Ben is a big part of the reason for that. His service over the years has been consistently excellent. I would have absolutely no hesitation in recommending Ben Smith and Eric Robinson Solicitors to anyone looking for a professional, trustworthy and friendly conveyancing solicitor. A thoroughly deserved five-star rating. Thank you, Ben, for all your excellent work over the years!

Solicitors tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your kind review. We are delighted to hear that you have continued to place your trust in Eric Robinson Solicitors over the years and that Ben has consistently provided the high level of service you have come to expect. We are particularly pleased that he has been able to make what can often be a stressful process feel smooth and straightforward. Thank you for your recommendation. We look forward to assisting you again in the future.

0
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Phillip Diment

Verified

Ben Smith

Ben made the journey through selling my mother’s house so simple! A brilliant job! Thanks Philip Diment

Solicitors tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your kind review. We are delighted to hear that Ben Smith helped make the sale of your mother's house a straightforward and stress-free experience. Providing clear guidance and support throughout the process is exactly what we aim to achieve, and your comments will be greatly appreciated by Ben and the team. Thank you for choosing Eric Robinson Solicitors and for taking the time to share your experience.

0
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Anonymous

Verified

Sale and Purchase

Recently Ben Smith not only advised but guided me through a particularly tricky sale of a family home and purchase of a property that had some issues to overcome. Ben gave me some brilliant advice on how to handle negotiations and was calm and reassuring throughout the process. The communication from Eric Robinsons online/through the app was easy and Ben followed up everything and ensured the sale went through in a timely manner. Thank you Ben ! Fiona C

Solicitors tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave such a positive review. We are delighted to hear that Ben Smith was able to guide and support you through what sounds like a challenging sale and purchase. Providing clear advice, reassurance and effective communication throughout the process is exactly the level of service we strive to deliver. Thank you for choosing Eric Robinson Solicitors and for your recommendation.

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Ayesha

Verified

Professional and Knowledgeable

The Law Firm is reputable with fair prices for work conducted. The solicitors are good and transparent. I found the staff friendly and very efficient. I would recommend them for will writing and conveyancing work (which is why I used this firm).

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your kind review. We are delighted to hear that you found our team to be professional, knowledgeable and transparent, and that you received friendly and efficient service throughout. It is particularly pleasing to know that you felt our fees represented fair value and that you would recommend us for both will writing and conveyancing matters. Thank you for taking the time to share your feedback and for your recommendation.

0
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Max Murray

Conveyencing

Prompt, professional, efficient service with clear, concise communication during house purchase process. 5 stars

Solicitors tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your kind review. We are delighted to hear that Afshana Ullah and Chelsea Marsh provided a prompt, professional and efficient service, and that their clear communication helped make your house purchase process as straightforward as possible. We will be sure to pass on your comments. Thank you for taking the time to share your experience.

0
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Other Reviews

Profile image of Sally Downie

Sally Downie

Sally

I had a great experience using Eric Robinson for a house sale and purchase. Ben (Smith) made everything stress free and he was very thorough without all the unnecessary reels of emails, I’ve never had such a smooth experience. Communication was great, he was very efficient and the whole process was excellent. Thank you so much

0
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Profile image of Phil Sheldrake

Phil Sheldrake

Phil

Ben at Eric Robinson Solicitors in Lymington recently carried out conveyancing services for my late parent's property. Ben was absolutely brilliant throughout the whole process, always ready to answer any questions and provide assurance when doubts crept in. I really wouldn't hesitate to recommend Ben to anyone looking for open and transparent conveyancing. Thank you Ben!

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave such a positive review. We are delighted to hear that you were pleased with the service provided by Ben and that he was able to support you through the conveyancing process with clear communication and reassurance throughout. Your recommendation is greatly appreciated.

0
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Profile image of patricia rooney

patricia rooney

patricia

We can honestly say that Michelle Parker at Eric Robinsons, Bitterns, was the most efficient and helpful Conveyancing Solicitor we've ever dealt with. She always got back to us immediately, always helped where necessary, and we would most certainly recommend her to anyone. She was brilliant - thank you

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

We appreciate you taking the time to leave such a positive review. It is wonderful to hear that you were happy with your experience and the service you received.

0
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Profile image of Rebecca Liane Simmonds

Rebecca Liane Simmonds

Housing & Property

Rebecca Liane's experience...

Michelle was great (as always) which is why I’ve used her since 2018! Will definitely recommend to friends and family - thanks Michelle and Allison! All the best!

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Many thanks for your review. We are pleased to learn that you had a positive experience and that our service met your expectations

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Deniz Keles

Housing & Property

Deniz's experience...

Michelle was the most helpful and kind person to deal with so far very happy Can’t thank enough she done great job it wasn’t easy case she handled really well Thank you Michelle

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for leaving such a positive review. We are pleased that you were satisfied with the service provided and value your feedback.

0
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Reviews

4.9 /5 2590 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Eric Robinson Solicitors

The firm is praised for expertise in residential conveyancing, wills, probate, lasting powers of attorney, inheritance matters, employment advice and divorce/separation work. Clients value its clear legal guidance, attention to detail and ability to handle complex or time-sensitive cases smoothly. Soft skills repeatedly highlighted include professionalism, friendliness, patience, empathy, responsiveness and reassuring communication. The team is also commended for being approachable, efficient, proactive and easy to understand, helping clients feel fully informed and supported throughout.

Clear communication
Professional service
Efficient handling
Knowledgeable advice
Friendly approach
Prompt responses
Kept informed
Stress-free process
Patient support
Thorough attention

ReviewSolicitors Review List

Profile image of Sharon Jones

Sharon Jones

Verified
Family Law

Power of Attorney for Health & Welfare

Friendly & Satisfactory for explaining Paperwork.

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave your review. We are pleased to read that you found Allison Tompkins friendly and approachable and that the process and paperwork were explained clearly. Thank you for choosing Eric Robinson Solicitors.

0
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anonymous

Wills

Leigh was patient with us and made the scary process of doing our Wills easier for our situation.

Legal experts tagged in
this review

0
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Profile image of Richard Moon

Richard Moon

Verified

Session with Allison Tompkins to finalise my will

A very productive and useful time was spent going over the draft document and making adjustments.

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your kind review. We are delighted to hear that your meeting with Allison Tompkins was productive and that the final review of your Will gave you the opportunity to discuss the draft in detail and make any necessary amendments. It is important to us that our clients feel fully informed and comfortable with their arrangements, so we are pleased that Allison was able to assist in achieving that. Thank you for choosing Eric Robinson Solicitors and for taking the time to share your experience.

0
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Profile image of Mohammad Poordil

Mohammad Poordil

Verified

Outstanding Service from Ben Smith.

I have been using Eric Robinson Solicitors for many years, and have always been extremely happy with the service I have received. Ben Smith has acted for me on a number of conveyancing matters over the years, and I cannot recommend him highly enough. Ben is extremely professional, knowledgeable and reliable, but what I particularly appreciate is how approachable and friendly he is. He is always happy to answer questions, explain things clearly and keep me updated throughout the process. I have always felt that my matters were in safe hands with him. Buying and selling property can be stressful at times, but Ben has always made the process as smooth and straightforward as possible. His attention to detail, communication and commitment to getting things done properly have been excellent. Having used Eric Robinson for so many years, I have built up a great deal of trust in the firm, and Ben is a big part of the reason for that. His service over the years has been consistently excellent. I would have absolutely no hesitation in recommending Ben Smith and Eric Robinson Solicitors to anyone looking for a professional, trustworthy and friendly conveyancing solicitor. A thoroughly deserved five-star rating. Thank you, Ben, for all your excellent work over the years!

Solicitors tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your kind review. We are delighted to hear that you have continued to place your trust in Eric Robinson Solicitors over the years and that Ben has consistently provided the high level of service you have come to expect. We are particularly pleased that he has been able to make what can often be a stressful process feel smooth and straightforward. Thank you for your recommendation. We look forward to assisting you again in the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Phillip Diment

Phillip Diment

Verified

Ben Smith

Ben made the journey through selling my mother’s house so simple! A brilliant job! Thanks Philip Diment

Solicitors tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your kind review. We are delighted to hear that Ben Smith helped make the sale of your mother's house a straightforward and stress-free experience. Providing clear guidance and support throughout the process is exactly what we aim to achieve, and your comments will be greatly appreciated by Ben and the team. Thank you for choosing Eric Robinson Solicitors and for taking the time to share your experience.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Marshiya Rahman

Marshiya Rahman

Marshiya

I had a very positive experience with Eric Robinson Solicitors in Chandler's Ford. The team was professional, approachable, and took the time to explain everything clearly, which made the process feel straightforward and reassuring. Communication was good throughout, and I appreciated the careful and helpful service. I would happily recommend them to anyone looking for a reliable local solicitors’ firm.

0
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Profile image of Sally Downie

Sally Downie

Sally

I had a great experience using Eric Robinson for a house sale and purchase. Ben (Smith) made everything stress free and he was very thorough without all the unnecessary reels of emails, I’ve never had such a smooth experience. Communication was great, he was very efficient and the whole process was excellent. Thank you so much

0
Collected on: Google collection source logo
Profile image of Phil Sheldrake

Phil Sheldrake

Phil

Ben at Eric Robinson Solicitors in Lymington recently carried out conveyancing services for my late parent's property. Ben was absolutely brilliant throughout the whole process, always ready to answer any questions and provide assurance when doubts crept in. I really wouldn't hesitate to recommend Ben to anyone looking for open and transparent conveyancing. Thank you Ben!

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave such a positive review. We are delighted to hear that you were pleased with the service provided by Ben and that he was able to support you through the conveyancing process with clear communication and reassurance throughout. Your recommendation is greatly appreciated.

0
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Profile image of Euan Anderson

Euan Anderson

Euan

Although my house purchase ultimately fell through due to issues on the seller’s side, I was very happy with the service I received from Elisabeth Smith at Eric Robinson Solicitors. As a first-time buyer, I particularly valued Elisabeth’s responsiveness and the way she kept me fully informed throughout the process. She provided clear and professional guidance, was always thorough in addressing my concerns, and took the time to explain matters whenever I needed clarification. I always felt confident that Elisabeth was acting in my best interests. I was very impressed with Elisabeth’s work and would have no hesitation in recommending her to anyone looking for a solicitor to handle their property purchase.

Thank you for your kind review. We are delighted to hear that Elisabeth Smith's responsiveness, clear communication and professional guidance gave you confidence throughout the process. Whilst it is disappointing that your purchase did not proceed due to issues on the seller's side, we are pleased that Elisabeth was able to support you and keep you fully informed throughout. We will be sure to pass on your comments. Thank you for taking the time to share your experience.

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Profile image of patricia rooney

patricia rooney

patricia

We can honestly say that Michelle Parker at Eric Robinsons, Bitterns, was the most efficient and helpful Conveyancing Solicitor we've ever dealt with. She always got back to us immediately, always helped where necessary, and we would most certainly recommend her to anyone. She was brilliant - thank you

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

We appreciate you taking the time to leave such a positive review. It is wonderful to hear that you were happy with your experience and the service you received.

0
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