Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group) logo

Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group)

4.9 | 190 Reviews 190 Reviews | Writing a Codicil
826 Total Company Reviews info icon Writing a Codicil | info icon 826 Total Company Reviews Writing a Codicil | info icon 826 Total Company Reviews

Suites 5/6, Chancery House, St Nicholas Way, Sutton, Surrey, SM1 1JB

01737 362 131

Accepting new clients

Suites 5/6, Chancery House, St Nicholas Way, Sutton, Surrey, SM1 1JB

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 658904

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Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group) |

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4.9
Excellent
190 Reviews
93%
Value for
Money
10% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group) are accredited by

The Law Society accreditation awarded to Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group)
Conveyancing Quality Scheme accreditation awarded to Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group)

Description

Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch. Complimentary No-Obligations Consultation - Speak to One of Our Legal Experts Arrange to speak with one of our legal experts and find out where you stand, what your best options are and an approximate cost (should you wish to proceed) to meet your legal needs. This is a no-obligations consultation and can be in person, over the telephone or via video call, the choice is yours. Simply contact us today.

Rankings by area of expertise

4.8
Excellent
826 Reviews
93%
Value for
Money
10% above
national average
95%+
Success
Rate
14% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group) are accredited by

The Law Society accreditation awarded to Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group)
Conveyancing Quality Scheme accreditation awarded to Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group)

Description

Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch. Complimentary No-Obligations Consultation - Speak to One of Our Legal Experts Arrange to speak with one of our legal experts and find out where you stand, what your best options are and an approximate cost (should you wish to proceed) to meet your legal needs. This is a no-obligations consultation and can be in person, over the telephone or via video call, the choice is yours. Simply contact us today.

Rankings by area of expertise

Meet the team of Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group)

Shearman Heidi

Shearman Heidi

Private Client Executive

4.9 7

Meet the team of Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group)

Gwen Yanting Li

Gwen Yanting Li

FCILEx

4.9 43
Shearman Heidi

Shearman Heidi

Private Client Executive

4.9 7
Anne-Marie Smith

Anne-Marie Smith

Solicitor

5.0 4
Stephanie Mends

Stephanie Mends

Solicitor

5.0 1

Contact details

01737 362 131
enquiries@parfittcresswell.com
www.parfittcresswell.com

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

Suites 5/6, Chancery House, St Nicholas Way, Sutton, Surrey, SM1 1JB

Reviews

4.9 /5 190 Reviews
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    Rating

    Review Source

    Clients say

    Clients praise the firm for its expertise in conveyancing, wills, probate, lasting powers of attorney, family law, divorce, settlements and commercial property matters. Reviews highlight clear legal advice, strong knowledge, attention to detail, and effective handling of complex or time-sensitive cases. Clients particularly value the team’s professionalism, responsiveness, efficiency and transparent communication. Soft skills frequently mentioned include patience, kindness, empathy, reassurance, approachability and calm support throughout stressful processes. Overall, the firm is seen as dependable, thorough and client-focused, delivering smooth outcomes and making legal matters easier to understand.

    Professional service
    Clear communication
    Friendly staff
    Helpful guidance
    Prompt responses
    Knowledgeable advice
    Efficient process
    Supportive team
    Patient approach
    Excellent updates

    ReviewSolicitors Review List

    Profile image of Susan

    Susan

    Verified
    Wills, Trusts & Probate

    Writing a codicil

    Updating my will was made quick and simple by Alice, mostly done remotely, except for getting the document signed and handed in at the office.

    Legal experts tagged in
    this review

    legal expert Alice Clack Alice Clack

    A representative from Parfitt Cresswell Limited responded to this review

    Afternoon Susan, Thank you very much for taking the time to leave a review. We are pleased to read that you codicil was completed quickly and simply for you. We will be sure to pass your feedback onto Alice. If we can be of any further assistance now or in the future, please do not hesitate to get in touch. Thanks Susan. Regards, Client Services Team - Parfitt Cresswell Solicitors

    0
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    Profile image of Anonymous

    Anonymous

    Verified

    Not Overly Keen

    No middle option with this review and only based on 2025's experience. I've been with Copley Clark (and Bennett) for many years and there has never been a problem. 2025 saw some health problems; hence I couldn't get to the office to change my Will. Victoria came out, and I stressed that I wished this to be completed by a certain date in October. Another appointment was made and suddenly at the last minute Victoria was unable to come out - coincidentally it was half term!! No one else was offered, therefore I had to wait, which I wasn't happy about. I must add, Victoria is a very disorganised person where her paperwork is concerned. I'd like to change my Will again and due to health issues I'm unable to attend the office. I am now left wondering: should I look elsewhere or still stay with the same company and ask to see someone else?

    Solicitors tagged in
    this review

    legal expert Victoria Boothman Victoria Boothman
    0
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    Profile image of Susan Susan

    Susan Susan

    Verified
    Wills, Trusts & Probate

    New will

    Alice was highly professional with excellent knowledge and advice .

    Legal experts tagged in
    this review

    legal expert Alice Clack Alice Clack

    A representative from Parfitt Cresswell Limited responded to this review

    Dear Susan, Thank you for leaving us a 5* review. We really do appreciate it! We're pleased to see that the service provided by Alice met your expectations and that it was a positive experience for you. This is great! We'll be sure to pass this onto Alice. If we can be of any further assistance, please don't hesitate to get in touch. Thanks Susan. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

    0
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    Profile image of Alan

    Alan

    Verified

    Downsizing to a Retirement Flat

    I have used Copley Clark for my will and for downsizing to a leasehold retirement flat. My solicitor Gwen Yangtin Li was very knowledgable about the issues around leasehold flats and retirement complexes. We had difficulty with the freehold solicitors and the Sellers conveyancer. They seemed much less knowledgeable. I consulted Jon Andrew about ownership of the retirement Flat as my wife is in a care home. I would also like to express thanks to Patumi Gholam for her help

    Legal experts tagged in
    this review

    legal expert Jon Andrews Jon Andrews
    legal expert Gwen Yanting Li Gwen Yanting Li
    0
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    Profile image of Stephen Boyden

    Stephen Boyden

    Verified
    Wills, Trusts & Probate

    A Professional and Efficient Service.

    Jon oversaw the revision of our Wills that had previously been drawn-up by Copley Clark some 10 years previously. Initially, he arranged for a 'fact-finding' telephone call from which he was able to provide us with a detailed quotation which we both found acceptable. This was followed by a 'one to one' meeting in his his offices which I remember being more detailed than the original one we undertook and which unsurprisingly, also took longer. The draft Wills were completed in approximately 4 weeks and approved. A further meeting was then arranged in Jon's office's where the documents were duly signed and witnessed. Both my wife and I found the whole experience to be professional and efficient. I am pleased to confirm that neither my wife or I would hesitate in recommending Jon and his team.

    Legal experts tagged in
    this review

    legal expert Jon Andrews Jon Andrews

    A representative from Parfitt Cresswell Limited responded to this review

    Dear Stephen, Thank you for taking the time to leave a positive review. We appreciate your kind comments. We are delighted to hear that you and your wife had a positive experience with Jon and found the service both professional and efficient. Providing clear guidance and excellent client care is something we take great pride in, so it is wonderful to receive such feedback. Should we be able to assist you with anything in the future, please do not hesitate to get in touch. We would be pleased to help and look forward to the opportunity to work with you again. Thanks Stephen. All the best, Client Services Team - Parfitt Cresswell Solicitors

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    Other Reviews

    Profile image of Margaret Bamford

    Margaret Bamford

    Wills, Trusts & Probate

    Margaret

    Would thoroughly recommend Parfitt Cresswell solicitors, particularly Zoe Neale who dealt with the complexities and sensitivities of my Will with great skill and attention to detail. No reservations at all.

    Solicitors tagged in
    this review

    legal expert Zoe Neale Zoe Neale

    A representative from Parfitt Cresswell Limited responded to this review

    Dear Margaret, Thank you for the positive feedback. We are pleased to see that you were happy with the service provided by Zoe and will be sure to pass on your kind words. If we can be of any further assistance or should you require any additional legal assistance in the future, please don't hesitate to contact us (or Zoe). We will be happy to assist. Thanks very much. Regards, Client Services Team - Parfitt Cresswell Solicitors

    0
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    Profile image of Manthri Amerasinghe

    Manthri Amerasinghe

    Manthri

    I contacted Parfitt Cresswell Solicitors when my daughter passed away in 2023. I did not know anything. It was not easy Mahreen Paswal and her team took over the case and things started getting sorted out.and by March 2026 the case was over. It was not easy and I am ever so grateful to Mahreen añd her team for being there for me and helping me..Thank you Mahreen and the team. God bless you all.

    A representative from Parfitt Cresswell Limited responded to this review

    Dear Manthri, Thank you for taking the time to leave such a kind review. We are deeply sorry for the loss of your daughter and appreciate how difficult this period must have been for you. We are pleased that Mahreen Paswal and her team were able to support and guide you through the process. We will be sure to pass you feedback onto Mahreen. Thank you for placing your trust in us during such a challenging time. If we can be of any further assistance, please do get in touch. We wish you all the very best for the future, Client Services Team - Parfitt Cresswell Solicitors

    0
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    Profile image of Liz

    Liz

    Liz

    I have already recommended Zoe to family and friends - not just for the personalised and attentive service from the whole team, but for how they helped me navigate major life events (probate, wills) with a comprehensive and professional approach. Although I no longer live locally, Coleman’s / Parfitt Cresswell have been consistently reliable, and I would not have any hesitation to using them for any legal services I might need again in future

    0
    Collected on: Google collection source logo
    Profile image of lynda

    lynda

    lynda

    When we ask Mr J Andrew’s to make a will and Lasting Power of attorney for us we found him very pleasant and explained everything very carefully so we understood. We would recommend him anytime to family and friends. We will definitely use him again should we need too.

    0
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    Profile image of Giuseppe

    Giuseppe

    Wills, Trusts & Probate

    Giuseppe

    Carole was very easy to deal with answering emails and telephone calls promptly. Provided clear and easy to understand information. Excellent service.

    Legal experts tagged in
    this review

    legal expert Carole Rowe Carole Rowe
    0
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    Reviews

    4.8 /5 826 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

      Review Source

      Clients say

      Clients praise the firm for its expertise in conveyancing, wills, probate, lasting powers of attorney, family law, divorce, settlements and commercial property matters. Reviews highlight clear legal advice, strong knowledge, attention to detail, and effective handling of complex or time-sensitive cases. Clients particularly value the team’s professionalism, responsiveness, efficiency and transparent communication. Soft skills frequently mentioned include patience, kindness, empathy, reassurance, approachability and calm support throughout stressful processes. Overall, the firm is seen as dependable, thorough and client-focused, delivering smooth outcomes and making legal matters easier to understand.

      Professional service
      Clear communication
      Friendly staff
      Helpful guidance
      Prompt responses
      Knowledgeable advice
      Efficient process
      Supportive team
      Patient approach
      Excellent updates

      ReviewSolicitors Review List

      Profile image of Peter Peter

      Peter Peter

      Verified
      Commercial Property

      Commercial transfer

      Knowledgeable and helpful at every stage of the transaction.

      Solicitors tagged in
      this review

      legal expert Cathryn Pernstich Cathryn Pernstich
      legal expert Cathryn Pernstich Cathryn Pernstich
      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Anonymous

      Anonymous

      Verified
      Housing & Property

      Knowledgeable, efficient & thorough.

      Jo and her team are excellent! They are extremely knowledgeable and explained things well. They worked really efficiently and were always ahead of the others. Our friends recommended them and I would recommend as well. They were friendly and happy to explain or discuss anything as needed.

      Solicitors tagged in
      this review

      legal expert Jo Martin Jo Martin
      0
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      Profile image of Susan

      Susan

      Verified
      Wills, Trusts & Probate

      Writing a codicil

      Updating my will was made quick and simple by Alice, mostly done remotely, except for getting the document signed and handed in at the office.

      Legal experts tagged in
      this review

      legal expert Alice Clack Alice Clack

      A representative from Parfitt Cresswell Limited responded to this review

      Afternoon Susan, Thank you very much for taking the time to leave a review. We are pleased to read that you codicil was completed quickly and simply for you. We will be sure to pass your feedback onto Alice. If we can be of any further assistance now or in the future, please do not hesitate to get in touch. Thanks Susan. Regards, Client Services Team - Parfitt Cresswell Solicitors

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Georgette Rahbe

      Georgette Rahbe

      Verified
      Housing & Property

      Buying a new house and selling previous

      Excellent lawyer. Highly professional with great legal knowledge. Along the process of buying a new house and selling our previous home, always we have received timely and useful responses.

      Solicitors tagged in
      this review

      legal expert Jo Martin Jo Martin

      A representative from Parfitt Cresswell Limited responded to this review

      Afternoon Georgette, Thank you for leaving such a positive review for our firm. We really appreciate you taking the time to do so and are so pleased to hear that your home buying/selling process went smoothly. If we can assist you further, now or in the future, please don't hesitate to get in touch. We'd be very happy to help. All the best. Regards, Client Services Team - Parfitt Cresswell Solicitors

      0
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      Profile image of Meenakshi

      Meenakshi

      Family Law

      A long legal journey

      I would highly recommend Sharon and her team for their professionalism, compassion and dedication throughout my divorce, financial remedy and child arrangements case. It was a very long and challenging journey, beginning in mid-2024, and the proceedings were extremely demanding both emotionally and financially, involving a significant six-figure sum in legal costs. Throughout this time, several trainee solicitors were involved in my case at different stages. “I would like to give particular thanks to Abbie Manwaring, who was consistently professional, polite, approachable and easy to talk to. She was patient, understanding and supportive throughout, and I always felt comfortable speaking with her I also had the opportunity to speak with Ewa, another solicitor within Sharon’s team, from time to time. She was professional and answered basic questions. A very special mention must go to Paul, my barrister, who was absolutely amazing. He was knowledgeable, professional, tenacious, reassuring and represented me exceptionally well. I felt confident having Paul on my side throughout the proceedings, and I am extremely grateful for the way he handled my case. I was very pleased with the outcome. Overall, I am incredibly grateful to Sharon, Paul, Abbie and everyone else who worked on my case. It was a long, complex and difficult process, but I felt supported by a dedicated team throughout. Their hard work and commitment made a real difference.

      Legal experts tagged in
      this review

      legal expert Sharon Micuta Sharon Micuta
      legal expert Abbie Manwaring Abbie Manwaring
      legal expert Ewa Sierawska Ewa Sierawska

      A representative from Parfitt Cresswell Limited responded to this review

      Dear Meenakshi, Thank you for taking the time to leave such a lovely review. We are very grateful for your kind words and recommendation. We appreciate that family proceedings can be an exceptionally challenging experience, both emotionally and financially, and we are pleased to hear that Sharon and the team were able to provide the professionalism, compassion and support you needed throughout your case. We will ensure that your lovely comments are shared with Sharon, Abbie and Ewa, who will be delighted. We are also pleased that you felt so well represented by Paul and that his expertise, reassurance and commitment helped you navigate the proceedings with confidence. We are delighted that you were pleased with the outcome and felt supported throughout. On behalf of Sharon, Abbie, Ewa and everyone involved in your matter, thank you once again for your trust and for sharing your experience. Please do not hesitate to contact us should you require any further legal support. We wish you all the very best for the future. Regards, Client Services Team - Parfitt Cresswell Solicitors

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      Other Reviews

      Profile image of Logan Max

      Logan Max

      Logan

      Parfitt Cresswell Solicitors in Sutton provided excellent legal advice. The team was professional, responsive, and guided me through the process with clarity and care. Highly recommend them.

      A representative from Parfitt Cresswell Limited responded to this review

      Dear Logan, Thanks so much for the lovely feedback. This is great to read and we really appreciate it! If we can be of any further assistance, now or in the future, please do get in touch. We'll be happy to help. Thanks Logan. Regards, Client Services Team - Parfitt Cresswell Solicitors

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      Profile image of Margaret Bamford

      Margaret Bamford

      Wills, Trusts & Probate

      Margaret

      Would thoroughly recommend Parfitt Cresswell solicitors, particularly Zoe Neale who dealt with the complexities and sensitivities of my Will with great skill and attention to detail. No reservations at all.

      Solicitors tagged in
      this review

      legal expert Zoe Neale Zoe Neale

      A representative from Parfitt Cresswell Limited responded to this review

      Dear Margaret, Thank you for the positive feedback. We are pleased to see that you were happy with the service provided by Zoe and will be sure to pass on your kind words. If we can be of any further assistance or should you require any additional legal assistance in the future, please don't hesitate to contact us (or Zoe). We will be happy to assist. Thanks very much. Regards, Client Services Team - Parfitt Cresswell Solicitors

      0
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      Profile image of M Khan

      M Khan

      A client

      I would give 10 stars if it were possible. Everyone was very kind and welcoming, and the work was done in seconds.

      A representative from Parfitt Cresswell Limited responded to this review

      Thank you very much for the wonderful feedback. This is lovely to read and we're so pleased that you were happy with the service provided. If we can be of any further assistance, please do let us know. We are here to help. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

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      Profile image of M Evans

      M Evans

      A client

      We found Vicky to be friendly, helpful and efficient. Highly recommend

      A representative from Parfitt Cresswell Limited responded to this review

      Thank you for the positive review. We're pleased to read that you were happy with the service provided by Vicky and would highly recommend her. We'll be sure to let her know. If we can be of any further assistance, please do get in touch. We're here to assist. Thanks again. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

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      Profile image of Conor Vennard

      Conor Vennard

      Housing & Property

      Conor

      A huge thank you to Gwen and Patuni for all their hard work throughout what was a particularly difficult and complicated sale. They handled every challenge professionally and kept us informed throughout and were always responsive when we needed guidance or reassurance. We felt we could trust their advice completely and their persistence was a huge part of getting the sale over the line. I would not hesitate to recommend them. Brilliant team.

      Legal experts tagged in
      this review

      legal expert Gwen Yanting Li Gwen Yanting Li

      A representative from Parfitt Cresswell Limited responded to this review

      Dear Conor, Thanks so much for taking the time to leave a review. We really appreciate and love seeing positive feedback like this! It's great that you were happy with the service provided by Gwen and Patuni. We'll be sure to let them know. If we can be of any further assistance, please do let us know. Hopefully, we'll see you again in the future. Best wishes, Client Services Team - Parfitt Cresswell Solicitors.

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