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Hart Brown Solicitors

4.9 | 22 Reviews 22 Reviews | Employment
1,348 Total Company Reviews info icon Employment | info icon 1,348 Total Company Reviews Employment | info icon 1,348 Total Company Reviews

Export House, 5 Henry Plaza, Victoria Place, Victoria Way, Woking, Surrey, GU21 6QX

Accepting new clients

Export House, 5 Henry Plaza, Victoria Place, Victoria Way, Woking, Surrey, GU21 6QX

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 660623

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Hart Brown Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Hart Brown Solicitors are accredited by

Personal Injury accreditation awarded to Hart Brown Solicitors
Wills and Inheritance Quality Scheme accreditation awarded to Hart Brown Solicitors
Clinical Negligence accreditation awarded to Hart Brown Solicitors
Trading names:
Hart Brown LLP

Description

Hart Brown is a leading Legal 500 ranked law firm with offices throughout Surrey. Voted Surrey's 'Property Law Firm of the Year' in 2023 & 2024. Established in 1919, our continued success and ability to build long term relationships has been based upon our unique understanding of the law and our clients and our commitment to making the process as straightforward as possible, in the most professional way. It’s the combination of these factors that creates our USP and makes us different. Hart Brown is… UNDERSTANDING about our clients legal needs and the law. STRAIGHTFORWARD in the way we work and communicate. PROFESSIONAL in everything we do, to achieve results and uphold our reputation.

Rankings by area of expertise

The rankings below show the areas of expertise that Hart Brown Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Hart Brown Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Hart Brown Solicitors are accredited by

Personal Injury accreditation awarded to Hart Brown Solicitors
Wills and Inheritance Quality Scheme accreditation awarded to Hart Brown Solicitors
Clinical Negligence accreditation awarded to Hart Brown Solicitors
Trading names:
Hart Brown LLP

Description

Hart Brown is a leading Legal 500 ranked law firm with offices throughout Surrey. Voted Surrey's 'Property Law Firm of the Year' in 2023 & 2024. Established in 1919, our continued success and ability to build long term relationships has been based upon our unique understanding of the law and our clients and our commitment to making the process as straightforward as possible, in the most professional way. It’s the combination of these factors that creates our USP and makes us different. Hart Brown is… UNDERSTANDING about our clients legal needs and the law. STRAIGHTFORWARD in the way we work and communicate. PROFESSIONAL in everything we do, to achieve results and uphold our reputation.

Rankings by area of expertise

The rankings below show the areas of expertise that Hart Brown Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 102 / 4,702
Wills, Trusts & Probate 64 / 3,731
Commercial Property 33 / 3,596
Employment 127 / 3,559
Family Law 228 / 4,158
Personal Injury 96 / 2,604
Dispute Resolution 68 / 1,786
Private Client Law 35 / 318
Company & Commercial 108 / 4,077
Clinical Negligence 61 / 1,225
Consumer 129 / 4,330
Insurance Law 21 / 645
Litigation 48 / 898
Commercial and Business Law 20 / 365
Contract Law 51 / 1,409
Inheritance Law 39 / 682
Land Law 48 / 1,310
Money & Tax 113 / 1,919
Business Law 36 / 478
Commercial Law 24 / 200
Corporate Law 45 / 842
Agriculture 105 / 816
Animal Law 29 / 117
Appeals Law 29 / 847
Charities 63 / 756
Child Law 94 / 1,641
Company Law 34 / 961
Construction 57 / 844
Copyright Law 16 / 515
Cosmetic Surgery Law 12 / 146
Court of Protection and Deputyship 44 / 576
Cybersecurity and Data Protection Law 20 / 880
Debt and Tax Law 45 / 777
Digital Law 10 / 295
Disability Law 30 / 601
Discrimination Law 21 / 495
Elder Law 27 / 321
Energy Law 18 / 353
Enforcement Law 31 / 567
Equality Law 46 / 1,079
Financial Crime Law 16 / 461
Franchise Law 4 / 120
Health and Medical Law 2 / 56
Health and Safety Law 25 / 573
Health and Welfare Law 12 / 184
IT & Intellectual Property 69 / 1,093
Immigration Law 36 / 1,156
Information Law 9 / 335
Injunctions Law 40 / 925
Intellectual Property Law 27 / 618
Mergers and Acquisitions Law 23 / 433
National Insurance Law 27 / 417
Nuisance Law 17 / 233
Occupational Health Law 31 / 423
Planning Law 31 / 581
Professional Negligence 70 / 1,282
Regulatory Law 14 / 261
Welfare & Benefits 59 / 1,040
National 207 / 11,161

Meet the team of Hart Brown Solicitors

Meet the team of Hart Brown Solicitors

Contact & Locations - Hart Brown Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Export House, 5 Henry Plaza, Victoria Place, Victoria Way, Woking, Surrey, GU21 6QX

Reviews

4.9 /5 22 Reviews
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Clients say

What clients say about Hart Brown Solicitors

Clients praise the firm for expertise in conveyancing, wills and probate, powers of attorney, estate administration, property transactions, employment disputes and clinical negligence. Reviews highlight strong technical knowledge, efficient handling of complex matters, clear guidance on legal options and timely completion. Clients also value the team’s professionalism, responsiveness, patience, kindness, approachability and reassuring communication. The firm is repeatedly described as proactive, organised and attentive, with staff who listen carefully, explain clearly and manage stressful situations calmly while keeping matters moving towards a positive outcome.

Prompt service
Clear communication
Professional approach
Efficient handling
Friendly team
Knowledgeable advice
Helpful support
Patient manner
Proactive updates
Approachable solicitors

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Employment

Employment Dispute

I can not thank Hart Brown and particularly Louisa Keville enough. During my employment dispute she took the time to listen and explain my options, providing support and candid advice during a very painful and stressful situation. She brought it to a positive conclusion quickly and as painlessly as possible. I would not hesitate to recommend Louisa Keville.

Legal experts tagged in
this review

A representative from Hart Brown Solicitors responded to this review

Thank you very much for your wonderful review. We have sent it to Louisa and Tricia today and they were so encouraged by it. We are glad that they could make such a difference at a very difficult time.

0
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Tom

Employment

Employment Law Ninja’s

I’m grateful to have had a firm as polished as Hart Brown support me. I made a conscious decision to avoid a no win, no fee route, and I’m pleased I did. The case received the attention and detail it deserved. Louisa Keville demonstrated clear expertise from the outset, putting me in a strong position as soon as we engaged. Within a few weeks, my employment case was settled, and I was very happy with the outcome. I would not hesitate to choose Louisa and Hart Brown again

Legal experts tagged in
this review

A representative from Hart Brown Solicitors responded to this review

We are so glad to read this and delighted to hear that Louisa was such an effective support during your Employment case. Thank you for choosing our firm.

0
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Serle

Employment

Great service. Solid execution

Yara dealt with my case is a prompt, friendly and professional manner. I felt that I was in good hands throughout the process.

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this review

A representative from Hart Brown Solicitors responded to this review

Thank you so much for this feedback, Yara will be delighted to read it. We will pass on your kind comments now.

0
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Other Reviews

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RMS

Employment

Employment

Thank you for the fast and professional service, as well as the reassurance and people skills of Louisa, my solicitor. She brought a sense of light at the end of the tunnel.

Legal experts tagged in
this review

A representative from Hart Brown Solicitors responded to this review

Thank you, Louisa and the team will be so pleased to see that they made a great difference. Thanks for choosing our firm.

0
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Joanne Hills

Employment

Employment

I needed someone to act on my behalf quickly and efficiently; but also someone who would explain and provide clarity on the details. Louisa more than met my needs and is both personable, professional, easy to talk to and easy to understand.

Legal experts tagged in
this review

A representative from Hart Brown Solicitors responded to this review

Thank you, Louisa and the employment law team will be delighted to read this.

0
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Mr RBM

Employment

Employment

I received excellent advice and pragmatic guidance at a very reasonable cost from Louisa Keville. Louisa spent time on the phone to talk through the advice. Very good.

Legal experts tagged in
this review

A representative from Hart Brown Solicitors responded to this review

This is great to read, we are so happy we could assist with your Employment issue. Thank you for choosing Hart Brown.

0
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Mr MSt

Employment

Employment

Understood the situation straight away and developed a strong response. Worked on my behalf and got me more than I was expecting all within the deadline we had been set.

Legal experts tagged in
this review

A representative from Hart Brown Solicitors responded to this review

We are so pleased that Louisa was able to secure a successful outcome for you. Thank you for your feedback and for choosing Hart Brown.

0
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Anonymous

Employment

Employment

I was very happy with the advice and support I received, in particular the empathy shown at such a difficult time.

Solicitors tagged in
this review

A representative from Hart Brown Solicitors responded to this review

We are so pleased to read this. Jane will be delighted to see your feedback. Thank you.

3
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Reviews

4.9 /5 1348 Reviews
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Clients say

What clients say about Hart Brown Solicitors

Clients praise the firm for expertise in conveyancing, wills and probate, powers of attorney, estate administration, property transactions, employment disputes and clinical negligence. Reviews highlight strong technical knowledge, efficient handling of complex matters, clear guidance on legal options and timely completion. Clients also value the team’s professionalism, responsiveness, patience, kindness, approachability and reassuring communication. The firm is repeatedly described as proactive, organised and attentive, with staff who listen carefully, explain clearly and manage stressful situations calmly while keeping matters moving towards a positive outcome.

Prompt service
Clear communication
Professional approach
Efficient handling
Friendly team
Knowledgeable advice
Helpful support
Patient manner
Proactive updates
Approachable solicitors

ReviewSolicitors Review List

Profile image of Sarah Squires

Sarah Squires

Very easy to work with

James is very approachable, pragmatic and commercial. The matter was not straightforward, with a number of different personalities involved, but he took the time to understand exactly what we were trying to achieve. Rather than taking the easy option, worked with us to try and find the right solution, helping to manage differing views and keeping things moving to try and reach a conclusion.

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0
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anonymous

Slow and slapdash service

After my father's death, Hart Brown Cranleigh acted as executor on behalf of my elderly mother. The will could not have been simpler as she was the sole beneficiary, all accounts and property were in joint names and there were no debts. It took almost two months before a single action was taken by anyone at Hart Brown, banks and insurance companies were not contacted in a timely manner. Emails and calls were not replied to, out of office auto-emails were incorrect, family and client were not kept informed of progress. Client service charter was not adhered to, documents contained factual inaccuracies and final bill was incorrect. I would never use this law firm again.

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this review

A representative from Hart Brown Solicitors responded to this review

This is a very concerning review to read. We are looking into this as a matter of priority.

0
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Andrew

Commercial and Business Law

Efficient and effective

James and his team provided a very effective solution to some nuanced work with efficiency and expertise. A great help to our firm.

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A representative from Hart Brown Solicitors responded to this review

Thank you, we have just forwarded to James and the Commercial & Corporate team now. We really appreciate the time taken to leave this review.

0
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anonymous

Employment

Employment Dispute

I can not thank Hart Brown and particularly Louisa Keville enough. During my employment dispute she took the time to listen and explain my options, providing support and candid advice during a very painful and stressful situation. She brought it to a positive conclusion quickly and as painlessly as possible. I would not hesitate to recommend Louisa Keville.

Legal experts tagged in
this review

A representative from Hart Brown Solicitors responded to this review

Thank you very much for your wonderful review. We have sent it to Louisa and Tricia today and they were so encouraged by it. We are glad that they could make such a difference at a very difficult time.

0
Collected on: ReviewSolicitor collection source logo
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Richard Allen

Dispute Resolution

Tenancy Dispute with new landlords

Simon's expert help and legal knowledge helped my company resolve a tenancy dispute with our new landlords to a satisfactory conclusion. Very professional and highly recommended.

Legal experts tagged in
this review

A representative from Hart Brown Solicitors responded to this review

Thank you. Simon and the dispute resolution team were so glad to read this feedback. It is very much appreciated.

0
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Other Reviews

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Caspian Robertson

Caspian

★★★★★ Excellent service from start to finish ★★★★★ I cannot recommend Hart Brown highly enough. They guided me through a particularly complex and challenging property transaction, involving a number of unusual legal and practical issues, but the team handled everything with exceptional attention to detail and professionalism throughout. Communication was consistently excellent — I was kept informed at every stage, questions were answered promptly and clearly, and nothing ever seemed too much trouble. Despite the complexity of the matter, everyone I dealt with was friendly, approachable and genuinely helpful. A special thank you to Lucy and the whole team for their hard work, patience and meticulous attention to detail in getting the transaction successfully over the line. It was a long and complicated process, and I always felt that the details were being properly looked after. A thoroughly professional, friendly and highly recommended firm.

0
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Anonymous

Wills, Trusts & Probate

Wills, Trusts and Probate

We were pleasantly surprised that our power of attorney papers came through quicker than expected.

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0
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William Hedley

William

Appalling. Called Monday morning and no one there. Perhaps all working from home

We have investigated this and we have found the log of your call on Monday. It says the line disconnected when the receptionist tried to transfer your call to the correct team. We have asked for this to be looked into as a matter of urgency with our call provider - we do not want clients experiencing issues like this. A member of our team will be calling you this morning to sincerely apologise.

0
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Jane Kennedy

Residential Property/Conveyancing

We were very happy with the service we received, prompt, professional and always explained clearly. I would have no hesitation in recommending your services.. Many thanks.

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0
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Anonymous

Business / Commercial

I have always found James and the team to be very proactive and understanding of the oddities of the business and those within it. James is also very patient given that transactions although sometimes fast paced can also be very slow while different personalities are navigated.

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