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This area covers consumer credit agreements where a person borrows from a lender for personal use and the funding is regulated by the Consumer Credit Act 1974. It governs how credit is offered, how agreements are formed, and the remedies available for mis-sold or misrepresented credit, including essential protections for end users. A solicitor in this field drafts or reviews regulated agreements, serves notices, and handles disputes with lenders, the Financial Conduct Authority and the Financial Ombudsman Service on a borrower’s behalf.
The act protects a borrower's position where a credit agreement is secured, mis-sold, or involves improper charges, default notices or recovery steps. A solicitor ensures compliance, assists with raising complaints, and guides the evolution of enforcement actions within key deadlines and procedural steps.
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I can't thank Sally enough for her time and patience. Through a long and difficult process she strived to help and guide in any way she could. Friendly, professional and understanding. A credit to her firm. I wish her all the best for the future.
Review left by Kojack
